Great bunch of knowledgeable and friendly staff. They stock the best of the best and stand behind their products. Easily answered any questions and gave experience based advice to someone such as myself who was getting their first ever drop bar bike. Will be my go to shop for all things "bike" from here on out.

Just brought a mountain bike 2 days ago, yesterday afternoon while i was riding at prospect road the back wheel go flat so i have to push it back and parked it around city cross with a giant locker but it was somehow stolen this moring while the locker was destroyed and left at the parking spot.

These guys are absolutely brilliant. Every time I go in there they are super friendly, they give great service and great advice. I have only ever gone in for parts and servicing, but if I ever need a new ride I know where to go. They are miles in front. Cheers guys!

Crashed my bike in the city and this was the nearest place I could walk it to try and get it repaired. The bloke behind the counter was super helpful, and came out with an Allan key to see if he could fix it - without charging me anything. Great service!

My Trance frame broke at the bottom link. Checking on the internet suggested that it would take a couple of weeks or more. I dropped the bike to Giant at 9 am Monday needing it for a race on the weekend. By lunch I had the bike back! Outstanding service.

Try to replace a broken bike light, which I bought there 4 weeks ago. They said they had to send it in and it will take two weeks before getting it replaced. So had to buy another one which isn’t working either. The service is just not good enough.

Non existent customer service or maybe staff are just selective. I made a mistake to cycle 30km to this store solely to purchase a helmet. Unfortunately no greeting and zero help even with no other customers in store, "the workers" for lack

I must say im more than please before calling here I called another shop in prospect today regarding some tyre tubes for a pram for my son and the service at Giant Adelaide was exceptional the person that attended me was courteous and knew

Bought an Advanced Pro1 around 6 months ago after less then 1500k a spoke broke took the bike back to the shop under no circumstances they wanted to except that it is could be their wheel that is something wrong with it and worst part was

Recently been getting my ebike serviced here. The business has recently changed owners and service is definitely better than before (not that it was too bad before it's just better now for sure). Multiple times these guys have gone above

Have visited this Cycle Shop on a number of occasions and have always found the service first rate and helpful. My last visit was to get my Shimnano shoe clips fixed. The service guy went more than the second mile fixing these, completed

Do not buy from this shop, very poor service after they have got your money. Bought TCR advanced PRO 2022 with the shimano ultegra di2 12speed, took it out for its first ride and 40 km in changed up from small ring to big ring and chain

Friendly & knowledgeable staffs. Bought a saddle & some other items when I went back home to Adelaide. Can't wait to head there again, browse & ask some questions again. Good local bicycle shops are hard to come by where I'm living now.

Bought my bike here, had it serviced a couple of times, no real complaints about that. I was usually served by a great guy called Mike, who left a while ago. Service since then has been lacklustre at best, I have received generally a

Been here several years me over the years and never had a very good experience, left me disappointed everytime. Staff who really don't seem interested in helping at all. The only exception was the guy who used to work at Lifecycle.

Arrived just before their closing time after getting a flat tyre. Both staff members were kind and helpful. Previously had a really good experience as well. Really appreciate the service here and would recommend to others.

I found the Tall older sales representative to be quite arrogant and unhelpful. Even though I was very polite to him. I had the money ready to buy the bike I was looking for which was in stock but left due to poor service.

Awesome customer service, super friendly staff and reasonable prices. Amazing bikes, with a wide selection of gear as well, they also do repairs and are extremely understanding. Definitely check it out for every bike need

This is now my 'go-to' bike store. Staff are incredibly friendly, helpful and knowledgable. They cater for a range of riding experiences. Prices are excellent and they are always keen to help. Highly recommended.

Purchased my first Giant TCX bike at this store yesterday. Jimmy was super helpful and knowledgeable. Highly recommend these guys for service and quality. Now to take out my new bike for a roll!!!

Service is awesome. Visiting from interstate so didn't have a lot of time; got me sorted promptly and efficiently with great friendly customer service and at a very reasonable price. Thanks guys!

Staff are well experienced and helpful. Had my bike serviced here on many occasions and was well satisfied with the prices they offered and the job that they had done with my bike.

Great range of bikes and some pretty high end stuff too. Took my bike in to have a creaking noise figured out and the shop fixed the problem in no time at a very reasonable price!

These guys provide outstanding service, super helpful and friendly and the store looks fantastic. Definitely recommend if you're after a new bike, maintenance and accessories.

Great service. I got a friendly welcome (even though i wasn't in biking attire). Although the product i was after was not in stock I still had a great experience in the store.

Absolutely fantastic service. Friendly ,patient and really professional. The team there went above and beyond to find the right bike for me, in my budget. Bunch of legends!

Super friendly and helpful staff. The mechanics are knowledgeable and have been happy to service my bikes that aren’t “Giant” branded. Happy I found this shop.

Super helpful with my daughter and I to find her the right bike and helmet in colours she loved. No pressuring for a sale. Great experience. Thanks Tom!

Craig was more than helpful. Couldn't thank him enough. He even brought in his own bike to assist me with sizing! Very good customer service …

The guys saved my bacon!! Over from Perth for the TDU & rear gears decide to pack it in. Shaun was brilliant & got me rolling again.

Staff were helpful and knowledgeable. Didn't try and push any sales but just answered my questions. Helpful bunch of people overall.

I purchased a new bike from here new years eve and not disappointed by the service or the product. I would definitely recommend.

Great shop! had my bike serviced here a few times + new parts installed. The guys here are really helpful and know their stuff!

Great service and a wide range of bikes to choose from. Ben is very genuine and helpful during the bike sales/ buying process,

Provided expert advice regarding one of their bikes. Friendly despite not buying on this occasion. Will definitely return.

Exceptional customer service! The service team went above and beyond, and saved our cycling holiday!

Bought bike here recently and staff were very helpful, knowledgeable and helped with pricing.

Really friendly and helpful staff. Had the bike I wanted in stock too which was great

Very knowledgable and friendly staff! Wouldn't go anywhere else.

A great bike shop. The staff are very nice and professional.