Bike was in better working order prior to spending over $500 on new parts and labour. My recent repairs to my Mongoose Tetra SX mountain bike was completed at the suggestion of the technician after I said I wanted to ride my mountain bike offroad and it had been over 20 years since I had done this with this bike so just wanted to make sure the bike was working safely. I was just thinking looking at replacing brake pads and a brake service as everything else was operating ok on the bike. My bike is an old bike but is a high spec Mongoose with quality components. However, the technician suggested paying the most expensive services fee (about $180) as he suggested as I was doing this service I should replace a number of other parts (front and back cogs, derailers, chain, brake pads etc) the purpose of doing all this was it would mean basically all of the running gear would have been replaced on my bike as a result of this service and past services and repairs. I thought this sounded excellent and the promise of having my old bike fully reconditioned and operational sounded great so went ahead with the additional $309 service and repair which brought my total for repairs and services on this bike to around $500. To my inconvenience I have since returned to 99 Bikes Prospect four times after having the bike returned to me to fix ongoing issues. As a result of these follow-up visit’s my gear changes are now as good as what they were previously. However, my brakes don’t feel any more tighter/better and my bike has a squeak with every rotation of the pedals which is very embarrassing and frustrating. When I queried why my brakes feel no better than before or appropriately slowing me down on big hills, I have been advised by the technician this is due to my wheel being buckled and that they can’t put the pads any closer to the rim without then permanently touching. That’s makes complete sense but this should have been explained to me prior to the service and/or fix the buckled wheel during the service so my brakes can engage properly. The other ongoing issue with my bike is how noisy it is on every rotation of the pedals. What makes this more disappointing was when I called and spoke to the service team in 99 Bikes Prospect to advise how noisy my bike is I was advised by the technician to oil the chain and if this doesn’t fix it it‘s just the way it is because I have 3 cogs in front set and most new bikes only have one or two cogs and therefore the chain is rubbing at the front. After lubricating the chain unfortunately by bike is still noisy with every rotation and I’m still not satisfied with the performance of my brakes. It’s very disappointing as in my experience the service team don’t have the skills to work on and resolve issues/faults with bikes or the continued customer service to investigate and rectify outstanding issues, instead they have just stopped trying to resolve the issues.

DO NOT BOTHER WITH PROSPECT 99 BIKES - less then average customer service. All of my experiences with 99 Bikes Prospect has be less then rememberable. In fact - I should never had spent my time and money with them. I should had gone to an independent bike shop. All experiences, I have felt they did not want my business. The last encounter, which will be the last, I asked for a simple service on my bike - simple change of inner tubes (as I know there was a leak in the rear tube) and asked for change of tyres, for readiness for winter and they are showing signs of age. Do both jobs in one go - save money on a few tasks and my time. They changed the inner tubes from back wheel to front wheel and refused to change the outer tyres as requested. Very strange way to conduct a service and request by a customer. Now I need to spend additional time and money, and have what I requested to another bike shop to have these simple task completed. And yes the questionable inner tube - is flat as a tack regardless of inflating. Additional information Thank you for your response. But I will stay with my original opinion. My husband had his bike serviced recently - he requested that both his inner tubes be replaced with puncture proof tires. He was only able to have one fitted. For the lack of products available. My experiences with other businesses, such as Officeworks and the like - the salespeople will look up which other sites may have the product in question if available elsewhere. With the option of waiting for it to be transferred or I could go and pick it up myself. I feel that the pandemic can not be a reason for the lack of products. Not all service/sales people at the Prospect site seem to be not enjoying their work - for the noticeable exception of the tall chap with the dreadlocks.

I love 99 Bikes, Prospect! My old commuting bike finally gave up the ghost (rip) and I needed to get a new bike earlier than expected. I chose to get my bike on 12months interest free and it was so easy (note: it’s a good idea to go onto zipMoney and sort it out before hand. It makes things a bit quicker). I went in to 99 Bikes on Main Nth Rd and they really looked after me. I had plenty of questions because it’s a big decision to make when choosing a new bike. You want to make sure it will fit, will be suitable to your type of riding and if it’s a competitive price. On the day I went in, the store was very busy however, all the staff at one point helped answer questions and offered advice. Even though they were flat out they still made time to fit in a bike fit as well. I was really impressed with the service of all the staff and left feeling totally satisfied and completely happy with my new bike. Thanks guys for all your help you’re awesome and see you next time

The decision to join the ebike fraternity was fuelled by the 'converted' riders around me, but choosing one that was right for me was the challenge. With such a bewildering range of ebike alternatives available the opportunity to talk face to face with 99 Bikes staff, and to ride and compare bikes on my short list was invaluable. After 78kms on Max assist, throwing all my favourite climbs at my new bike, I was wrapped, it was a great choice. Workshop staff further enhanced the experience, willingly providing relevant advice after purchase. The Merida eSpresso 300 SE EQ is stylish and practical bike. I am only 55kgs which helps up the hills. Despite initially tending to a particular model and taking quite some time riding, looking at the bike, and exploring the possibilities for transport, I was then shown the Merida in response to some issues I had. No pressure to buy either. Alx, Tim & Daniel, thanks, I can't stop smiling, just like ebike riders everywhere.

They special ordered some fenders for my road bike (still got membership discount despite it being a special order!). The order only took a week and Noel (I think) went to a lot of trouble to fit them to my bike. I am very grateful and still don't know how he did it. They were supposed to fit but there wasn't enough clearance through the frame or brakes. Highly recommend this shop as all I've spoken to have been very friendly and helpful. 22 Feb 22: Still my fave bikeshop. All the mechanics are great. They take pride in their work and are more than happy to give friendly advice. Tom recently completed a difficult build that required a lot of problem solving and patience. He stepped up and did a brilliant job. Wouldn't hesitate to recommend Tom and the rest of the team.

I bought a bike about a year ago (from Mile End) and since then I have gone to the Prospect store a few times. I went a few weeks ago and it was very busy. I spoke with Alex briefly, who helped me with my query. Unfortunately, I had somewhere to be. So, keep that in mind if you're on a tight timeframe. Or try to avoid weekend crowds. I attended a FREE bike maintenance class tonight and Sam was friendly and very knowledgeable! If you are new to riding and bikes, check the class out. And they won't treat you differently because you don't know bike stuff! Do yourself a favour... join Club 99! It's only $5 and you'll get member prices (you can also do the maintenance class). Just do it!!!

We went in today unsure weather we would actually buy a bike for our son who wears bikes out fairly regularly or not, we thought perhaps we would get him measured and see what they have, to give us something to think about. Axl the ‘dude’ who served us was very professional, answered all our questions (even the silly Mum who has no idea about bikes questions) he gave us a few options suitable to our sons needs. We ended up walking away with a Norco dirt jumper for him, he hasn’t wiped the smile off his face and actually ask me to do a review for ‘the bike dude’, Thanks Axl, we were stoked with your service, very happy.

Popped in to speak about getting both our bikes serviced and where greeted by friendly informative staff. The gentleman that helped us was professional and very knowledgeable and took his time to assist us with all our questions and needs. We dropped our bikes off that afternoon and they were ready the next day. Fantastic communication by the staff in the store and also in there text and email messages in regards to receipts and bikes being ready. I have purchased bikes and items prior from 99 Bikes Prospect and am always impressed with there service knowledge and friendly approach to our needs.

My sons and I have been buying bikes, accessories & having servicing done at 99 Bikes Prospect for nearly 3 years. Roger is a very experienced and knowledgeable mechanic - I trust him with all of the bikes - Road & MTB. Ross & team always give great service as well. If they don't have something in stock they get it in, at a very competitive price. I've had a couple of accessories that have failed - under warranty they were replaced, no problem, that shows great after sales service & thats the benefit of buying through a great local bike shop like 99 Bikes!

I went into the prospect store on Saturday morning with my son looking for a bike for him. Not sure if we just did not look the part for this store or the staff just could not be bothered but there were 3 staff members behind the counter, with no customers, when I entered, my son and I wondered around, not sure where to look and not one of the staff members asked if we needed assistance or even acknowledged we were in the store. We left after about 10 minutes with the staff members still behind the counter. We will certainly not be returning to this store.

The team here are super friendly. They are genuinely bike mad and are very knowledgeable about all their products. My partner and I recently got our bikes serviced here and got text updates throughout the service and notifications when the service team found something new or different to fix which might alter the overall service pricing. I felt informed and like I was a part of the process. Our bikes now run great!! Would highly recommend the Main North Road store as the team, but especially Roger, looked after us really well.

Rudi from 99 Bike Shop in Prospect provided you with a great experience! It's always wonderful to come across employees who are not only knowledgeable about their products but also personable and kind to their customers. Rudi's friendly and helpful demeanor made our visit to the shop a breeze. It's clear that 99 Bike Shop takes pride in hiring and training their staff to provide top-notch customer service, and your positive experience is a testament to that. Thank you

Been here a couple of times, didn't buy much but just asked for advice about my bike pump and then came in to get help on changing my tube. The boys gave me a lot of tips and tricks when installing the new tube and taught me a few things about the bike with no charge. They were very keen to help and share their knowledge. They told me about a maintenance class they provide after hours once a month and that really provided good value. Highly recommend for their service

Outstanding crew here. Tom and Daniel are real experts and have gone far above and beyond to fix a problem with an electronic derailleur. This was a Merida warranty issue, but to get the bike back on the road promptly we found a very effective workaround and Tom made this happen quickly. Highly recommend the service division. Bought the bike through them originally and this was very slick, despite supply issues. Always rapid with communication - highly recommend.

"Tim" is a scar on the face of 99 bikes. He lacked the basic customer service skills to deal with my query with a decent manner. Instead of trying to assist my query, he implied the issue was actually my fault and offered no other solution. I'm not quite sure how he is holding his job down with service like that. Footnote: The guys on the service team were terrific though and understood the issue and aimed to rectify it. Shame Tim had to drag them all down.

Big Mike (Michael) was an absolute credit to 99 bikes, he showed lots of bike knowledge, listened to what was required and didn't push to sell the most expensive bike and understood a certain price range we where looking for my sons Dual Suspension Mt bike. He was an all round great bloke and we will be recommending 99 bikes at Prospect to our friends and family. Thanks again Big Mike for your excellent costumer service and great attitude.

I have just had the best experience of great customer service and very helpful advice from staff members Julie and James. This bike store is beautifully presented with a huge selection of bikes and accessories. I loved it so much I became a Club Member and then received a discounted price for my purchase. Will definitely be back and it's great to find a place to take my new bike for repairs if needed. Thank you Julie and James.

This place is worth it if you are after a new bike. We are only casual bike riders (weekend and bike paths) and even though we were cost conscious and not looking for an expensive road bike, the sales guy took his time with us and did not go hard on the up sell. He looked to give us the best price he could possibly allow even with a sale price already on the bikes and was happy to let us demo and took the time to find us bikes.

Luke at Prospect was fantastic. This is about the third occasion i have had dealings with Luke, who has serviced my bike. He is extremely knowledgable and provides great explanations of what work has been done. He finds ways to save money and i have full confidence in his ability. My bike is like new after he services it and he has always managed to fit me in and gets the job done quickly. I love this guy.

I've had number of interactions with 99Bikes at Nailsworth, mainly with Josh in service. I really can't recommend him and all the crew enough. Nothing is a problem and often any work has been done on the spot if required. Very good pricing on work and very chilled atmosphere. As an older rider, it's great to have somewhere to go where people listen and do their best to make your riding experience 100%.

First time engaging 99 Bikes for bike servicing and purchasing items for my bike. A great experience from first walking in the door and being served by Roger. Good advice and being kept updated on progress, great communication. Very happy and totally recommend. Picked up my bike this evening and did a test run with my fur baby in his new dog carrier. We both loved it. Thank you

Great ride last night in the foothills on my brand new Norco gravel bike; just like the old days of going up to the snowfields and skiing, but on a piece of silk that prances like a panther! Thanks to Luke the Gravel Bike specialist and Roger that loves to wear (and looks cool in ) sweet snapback caps! They are legends with their service and attention to detail

Darren, Roger, and Alex were helpful and informative when I purchased Merida Reacto 500 Track. When my son wanted a bike 2 days later, I went back the 2nd time and was assisted with Dan who provided detailed information and advice to find a suitable bike for my son. On both occasions, it was the service of 99Bikes' staff at Prospect that bought me over. What a great team.

I have been impressed with the warm and professional approach used by staff on each of my visits to the Prospect site. There was a significant issue with the technology and communication systems however where all customer details and jobs information were lost. The staff collected the details and information again and apologised for the inconvenience. S. Olsson

Big shout out to “James” for looking after us on the purchase of my new bike and all the gear to go with it..not often ya get to walk away with a “ better than expected” experience and considering how busy the store was he handled things quite well .well done mate.PS my Merida speeder is an absolute killer unit!.....”IL BE BACK” …

The impression I got from this store, once you walk out with you bike these guys don't really want to know you. Even though you going to spend good money. The bike I got from them is quality but the service after that was no where near any level of standard. A customer that spend any amount money should get some sort of customer care.

Great service on a busy day ! Helped us choose the right bike for the budget we had in mind. Tried the bike and made necessary adjustments with utmost courtesy and patience. Fantastic service and great prices on their bikes and accessories with EOFY sale. Rudy ( not sure if that’s the correct name) was amazing with his service …

Pretty disappointed. Went in today to get a couple of tubes and tyre. They didnt have the products which is kind of understandable because of covid. However, the person i spoke to was rude, abrupt and wasnt interested in being helpful. They tried to sell me a cheaper product for the same price as the original one i had requested.

99 Bikes at Prospect did a great job selecting a bearing on a Sunday afternoon for an older mountain bike which was in critical condition 300 km away on the Mawson Trail. The bearing fitted, the bike was re-assembled and completed the remaining 100 km without further incident. Many thanks. Kevin from Blenheim, New Zealand.

Popped in late on a Tuesday evening and the new (very patient) store manager went out of his way to help me with some MTB shoes and pedals for a fussy teenager....although we couldn't nail the right shoes (not for lack of trying), we'll definitely be back (with said teenager in tow this time), to source some new kicks!!

Excellent customer service from Daniel! He was very knowledgeable with his advice and information. The bike service was first class and he provided a clear understanding in the work he was doing and why it needed to be done and the benefits of doing it. Would absolutely recommend him and the experience he provides!

Covid-19 restrictions were well displayed out the front. Luke was really patient and explanatory, which helped as we were very unsure as to what we needed. We also received a great package deal with the accessories we picked out. Huge thank you to the team and we'll be back for our complimentary service very soon!

Great service, products and price! Dan was a fantastic help in guiding my bike purchase, super practical about what I would need upfront and what could wait a while, and worked out my bike requirements perfectly. The store also offers free bike maintenance workshops which are a great help. Highly recommend!!!

We recently purchased a bike for my daughter and not only was it well priced, Julie, the sales assistant that was looking after us was very helpful and helped us pick a bike that best suited our daughter. I highly recommend the Prospect store in general but urge you to ask for Julie as she was excellent.

Dropped in around midday (16/1/2022) and had some very helpful advice from the bloke who ended up putting my purchases thru. What I liked the most was, that he didn't push me toward the more expensive items in the range that I was looking at. Great customer service all round from him …

Sam’s a Legend, got me set up on my 2019 Cube Stereo 140 HPC & looked after me with an awesome deal!! I think I’m in love (not with Sam, I meant the bike) very happy customer Whole team was fantastic, definitely recommend the Propect store if you’re looking for a new set of wheels!! …

Called them about a product. Was told to bring the bike in. Did so. The person that served me didn't believe me and asked all staff if they got a phone call. They all denied it. Then they proceeded to tell me that they didn't have what I wanted. So annoyed. It was like a 40 min round trip wasted.

Dan and the boys were more than obliging when a pricing discrepancy between the online and in store price was pointed out on a product that I purchased. Although not necessarily obliged to, they offered an in store credit for the difference to my account. Cheers guys, and have a good Chrissy:-)

The staff are very friendly and helpful. I was looking for a particular model of a bike which wasn't available at any of their branches, but they understood my requirements and suggested another good brand with similar features and specifications and I was happy to place an order.

Great experience buying here (Nailsworth, SA). Tim was helpful, listened to the answers I gave, and based on those responses chose the bike I needed; the bike and customer service both rate highly in my estimation! Get Tim and the team at Nailsworth to help in choosing your bike.

Went to this bike shop for proof tires Thorn. Nothing in stock for a standard mountain bike 27 inch. Offered to sell me some green puncture proof liquid but guess what none in stock the guy was very scattered and seemed all over the place, not a very good first experience

Picked up a new bike for my partner today and was amazed at the incredible level of customer service I received from Big Mike. He was very professional and made the experience super easy from the get-go. I highly recommend 99 Bikes to anyone looking to get into cycling.

Finally bought a bike after three years of procrastination! Took me no time at all to get the right bike at 99 Bikes Prospect. Luke was super helpful and fun and fitted it out with all my accessories there and then. Now happily zooming about on my lovely new Norco bike.

Absolutely love our bikes from 99bikes Walked in expecting to buy a road bike but came out with bikes that suit us a lot better! Really appreciate Luke for taking the time to explain to us the differences and letting us test ride heaps of bikes before our purchase

Fantastic customer service!!! Have purchased 2 kids bikes from the store highly recommend speaking to Darren he helped us out in customising a bike for our daughter and she loves her birthday present. Thanks Darren and 99Bikes once again for outstanding service.

Recently purchased a new Merida Road Bike from the Prospect store. Could not be happier with the service and the price - very professional. Now I join them on their shop ride every Saturday morning, a great bunch of guys. Thanks very much Dan and the crew.

Dan and his team have been amazing in their continued support of their local preschool by always being so generous in providing a prize for our raffle. Support like this from our local business community is very much appreciated. Thanks 99 Bikes!

Knowing very little about ebikes and unsure what to expect, Stefan was more than helpfull and explained everything we needed to know. He was keen for us to try a bike each and set both up for us quickly considering it was busy and he was on

Great store layout, super helpful and approachable staff, even to beginners like me. Not my closest 99 bikes store but the only one I go to now for the great service. Thanks especially to Michael for his knowledgeable help with choosing my

Previously attended the Marion store however would only recommend for experienced buyers. This prospect store had much more stock and Julie was especially helpful in getting the right gear. Well worth the drive out of the Adelaide stores.

Had a wonderful experience at 99Bikes. My wife and I have been casual bike path riders on and off for quite a few years but as we have gotten quite a bit older and our bikes reached their 20th birthdays it has gotten harder to ride up

The World would be a better place if every Bike Shop had someone like Daniel at 99 Bikes Prospect. He recently serviced my Cube E-Bike, plus attending to several minor issues and he has got everything running perfectly. Thanks Daniel.

Friendly staff and bike service was prompt but for nearly $300 I’d expect the bike to have been properly washed. Still a number of areas of grime that would’ve taken an extra 10 minutes tops. I’ll try somewhere different next time.

Soooo happy with the help from Daniel in the service dept to get my bike back in action with a tight deadline to hit a prior planned event. I was worried I might be in trouble but he did a fantastic job of sorting things. Cheers!

Walk in to an empty shop. No customers. All staff looked way to busy to help. Lots of bikes in stock and looks great but not sure how your sales will go with no service. Went and purchased 4 bikes for the family elsewhere. Sorry.

Easy to use website, purchase was effortless and contact was made within a couple of hours to arrange click and collect. Pick up was great, staff friendly, professional and went above and beyond! Can’t recommend highly enough.

Fantastic service from Dan yet again. Always friendly, makes time for his customers and ensures I get what I need first time. All of my bikes have been supplied from Dan and his team Highly recommend 99 bikes Prospect

Best bike shop in adelaide, super helpful staff, great policies around getting you fitted with the right bike for you and after sales support. Membership is easily worth it eith the inhouse savings compared to market pricing.

I always love going here. The staff are very knowledgeable and helpful. If anyone sees this, I think it should be 1.5m social distancing. I just don't want you to get booked 5 grand or something for getting it wrong. See pic

Broke my bottom bracket cartridge clean off and went to 99bikes via a referral from a friend. Couldn’t be happier with the speedy service and reasonable prices from Roger and the team at 99bikes. Will definitely be back!

Dropped in to get my stem straightened after abuse by qantas baggage handlers - sorted it out at 6:30am no charge and I could do a 100k ride in the Adelaide hills without worrying about riding off the road. - awesome.

I took my new merida onetwenty 400 for its maiden ride yesterday and had an absolute blast on it! So glad to be back in the sport again! Massive shout out to Suka at 99 bikes prospect. Not only was the bike already

Great service, the lads at prospect went out of their way to help me with my insurance claim then hooked my up with a good deal on a new bike. They have been friendly with me from the first time i shopped there.

Rude customer service, didn't even greet us, served customers that came after us, we wanted to buy three bikes and your staff ended up selling a water bottle to the other customer. Wouldn't waste your time.

Juan was an absolute legend, he set up a new road bike for us and took the time to give my partner and I (new to cycling) some great tips for getting out on the road. He went above and beyond. Cheers Juan!

All of the blokes that work here are so helpful! We were asked if we needed help after already being served a number of times, compared to a recent trip to another Adelaide bike shop this was refreshing.

There is this one bloke who works there in the workshop- Luke. He’s fantastic real legend. Operates the joint like a local mechanic rather than a corporate shop after your money! Cheers Luke!

I recently moved to Adelaide and decided to buy my first bike after over 10 years. Suca was extremely friendly and helped me to find the best bike for my needs. I am very happy with my bike!

first time ive left a review i think but i had to because the dude who helped me was really chill and helpful, overall really cool dude and made everything easy. good place id recommend.

Outstanding services and well engaging staff. Brought in my frameset and parts and they were able to built within the same week - in time for my weekend ride! Cheers 99 Bikes Prospect.

Great, friendly team at the Prospect store, speedy turnaround on bike service. Knowledgeable staff, happy to answer questions and provide advice, will definitely return in the future.

Rang to book my bike in for a job and got the wonder idiot Dan.....he 'may be able to fit me between actual jobs'.... needless to say.....that little embryo isn't touching my cycle

Went to the shop today and was served by Luke. He was informative, very helpful with our problem and a asset to this business. Old style service which is unusual in todays world,

The guys at my local Prospect store are really great! Helpful, friendly and knowledgeable! I’ve been very impressed with their service and I consider myself a hard marker too!

Absolutely the best shopping experience ever ! Highly recommended, our sales person James was very knowledgeable and has amazing customer Service skills. Thank you …

Went above and beyond with helpful advice when getting clipless pedals and shoes, including fitting them to my bike for no charge. Thanks Mike for the great service and tips!

My son had saved up his $ and is wrapped with his new bike. Thanks for the wonderful service Dan and picking the perfect bike for him. Thourougly recommend 99 bikes Prospect.

Terrific service, Steve and the team were eager to help and had a huge selection of bikes to choose from. I was given excellent advice and bought a great value bike.

Suelen from Prospect helped us in every corner and showed her extra ordinary customer servicing skills. Helped and explained everything in depth as I was beginner

99 bikes prospect had great customer service as I needed my enduro bike tyre changed. It was fitted instantly without any hassles, would 100% recommend …

Excellent advice and very speedy repairs done on a crashed up mountain bike at the 99 Bikes Prospect store in South Australia. Price and labour costs unbeatable.

Couldn't be happier with my experience. Darren was super helpful and made buying my new bike an effortlessly easy experience. Cannot recommend this store enough.

Bought 2 cube mountain bikes from here three years ago . modified them to electric. Been bringing bikes back for service and parts ever since .The service and

Love the Scultura I bought from Dan at 99 Bikes Prospect. He did a great bike fit prior to me taking delivery. The first free bike service was excellent too.

Super customer service with ideal clarity & straight forward thinking in solving a problem & saving too. Well done to the young man. Stay safe. Take care.

Always a positive experience dealing with these guys. I purchased an e-bike here 2.5 years ago and they are always excellent with servicing and repairs.

. . purchase today was without fault . Phoebe listened and was helpful knowledgeable and respectful . . greatly appreciate the assistance . . thank you

Great team from sales through to servicing. All questions answered. Knowledgeable. Easy going. No hustle. Norco Range VLT A1. As happy as Larry.

Very helpful and friendly salesperson: looking forward to returning tomorrow to finalise my purchase and start living the electric dream. …

I was more then happy with the costumer service and the products.Very polite and accommodating service just need some where to sit while waiting

Had the best customer service from the team. Service of our bike, customer service, and help with selections. Always great service here.

Really good shop, good prices and mechanics are always helpful and are very knowledgeable. Also everyone that works there are legends.

Fantastic staff and well laid out store. This would have to be the best designed 99 bikes store I've been too. Spacious and inviting.

Great service and knowledgeable. Special shout out to Tom in service at prospect branch. Appreciate his honesty and patience.

Friendly helpful blokes, able to squeeze us in for new tires before we headed off on our holiday up west. Recommend them ++

Andy was very helpful I guiding through the maintenance process. I have got 4 bikes from here. The team is super friendly!

Busy, but when we had a person, they gave us good info. Could do with more seats to wait, maybe? But otherwise, all good.

Great service. Job done even though it cost more. No sharks at this place unlike Goodyear in Hampstead (North East Road)

Staff were very knowledgeable and helpful. We ended up buying an awesome bike for a great price. Thanks 99 bikes.

Professional. Efficient. Excellent service! Amazing communication from friendly and helpful staff. Thank you.