We ordered everything for our new master bathroom from Cantu. The staff is extremely helpful, and their after-sales support has been excellent. We had a minor problem with the toilet after the 1-year warranty expired. Cantu went to bat for me with their supplier and secured a free replacement part, for which I'm very grateful.

I contacted Maxwell at Cantu Bathrooms & Hardware Ltd for a product issue. He is very nice and so quick in response. He has very good knowlege about their products. It is one of the best customer service I have had. I really think Cantu Bathrooms & Hardware Ltd is a good place to shop.

I recently went to their beautiful showroom to see if I could find some porcelain hot/cold replacement buttons. The staff person looked in the back and quickly came out with exactly what I was looking for. He didn't charge me at all because they were just "extras". I'm impressed.

I needed a small part from Cantu and Scott in parts did a very good job of taking care of me. He responsive and took care of me in a very professional and timely fashion. Engaging with the people at Cantu is great whether you are purchasing plumbing fixtures or parts. Well done!

Maxwell Azuma is a professional and capable person who knows his products well. He assisted me in locating and providing missing parts for my new sinks, not an easy task these days with global supply chain issues. Thank you Maxwell. You get 5 stars!

We sourced all our bathroom fixtures, kitchen faucets, sinks and door hardware from Cantu and were exceptionally happy with the entire process! Their showroom is truly impressive and worth a visit. They have a diverse selection of products

When we renovated our house a few years ago, with the recommendation from our designer, we used Cantu for all of our bathroom and kitchen fixtures. Our experience in dealing with Cantu and their staff back then were great and they continue

As contractors it's important to deal with knowledgeable people and Cantu has always been there for us so far. Matthew has been our sales rep recently and dealing with him is always nice. We get quick responses, great pricing and very good

As a design team, it is very important for us to find suppliers that are not only formal and responsive, but that have the project's best interest in mind. Working with Donna and Cantu has always been amazing because of this. Not only she

I had an issue with a Toto part that I had bought at Cantu Bathroom and Maxwell assisted me to get the warranty claim and delivered the replacement part, as soon as it was available. Whilst, waiting for the part, Maxwell kept me updated

I want to give a hearty shout-out to Cantu, who helped me source a hard-to-find spare part for my shower, even though I didn't purchase it from them. And even better, they were able to get the manufacturer to supply it without cost! Max

The Customer Service Dept at Cantu is excellent. There was a problem with our bathroom faucet handles and Cantu came to the rescue. Max and Scott in Customer Service helped solve the problem. Max was my main contact and and his customer

We love using Cantu Bathroom and Hardware products in the homes we build and renovate. Cantu always has a great selection in bathroom and kitchen hardware. These products complete the look of the homes we build and our clients are never

I searched far and wide for a replacement toilet seat or parts and was finally directed to Cantu. Mike was super helpful and provided me with a couple options (even reaching out to Laufen for me). But not wanting to wait too long I was

Maxwell Azuma at Cantu went above and beyond in providing exceptional service and follow up for our bathroom renovation needs. As a business owner this type of service is rare these days. Wouldn't hesitate to recommend Cantu and Max.

I walked into Cantu on Marine Drive and Ontario in Vancouver, hoping to find a replacement of my Riobel shower handle. Although Cantu does not carry this brand, but Jeff at the front desk was extremely helpful in explaining various

A big thank you to Maxwell and the Cantu team for looking after us! We had purchased a new home package in 2014. One of the shower systems was failing and our designer from Korr Design reached out to Cantu to see what we could do.

I was wary from reading some negative reviews on its customer service before visiting the showroom. Our experience was absolutely fabulous. Not only the size of showroom and organization of the product display wow me, the customer

After working with other bathroom supply businesses, the level of competency, professionalism, honesty, creativity and support by Cantu stands out as exemplar. I had some tricky requirements for my design, and they offered clever,

Scott in parts helped me out on a tricky problem. Did it without drama and got the problem solved. Appreciate the approach. Cantu is by far the most professional, detail orientated plumbing fixture company in the lower mainland.

Came here to pick up an item on order. The customer service was very good. I was in and out within 10 minutes with no hassle. The store was very clean and well maintained. Beautiful display of fixtures throughout the store.

I purchased a number of items at Cantu for a kitchen Reno. Just over a year later one faucet turned out to be faulty. The service person, Maxwell, was extraordinarily helpful. Even without the receipt, they tracked down

Very good experience with Cantu. My Grohe kitchen sprayer was leaking and I tried to buy a new sprayer but not sure about the model number. Scott from Cantu office has been extremely helpful who helped us find out the

Customer service at Cantu Bathrooms is 5/5 stars! My bathroom shower facet was not working and I called multiple plumbers throughout Vancouver to try to fix it. However, not one could help me because I couldn't

This is review is specifically for Scott Drummond. Scott went above and beyond when we were in need of a dual flusher button for our Toto toilet. How? Well, it turned out that the flusher we needed had been

Outstanding customer service from Max Azuma! Many tried, but only Max could figure out which replacement cartridge would work on an unknown brand of faucet we had. Very impressed.....thanks Max!

Contacted parts representative regarding a cartridge for a KWS kitchen faucet purchased in 2007. They had original invoice on file, sourced their inventory and supplied part

I had a warranty case for a part and contacted Cantu. I was connected to Max, at customer service and he made the experience for me very professional and smooth.

We use Cantu for a lot of our high end jobs, we can't recommend them enough. They have a great showroom, and Julia is always helpful and very informative.

High end retail outlets can often be intimidating what with high price tags and surly salespeople. Not at Cantu.