United States Postal Service

455 reviews

9130 Markville Dr, Dallas, TX 75243

tools.usps.com

+18002758777

About

United States Postal Service is a Post office located at 9130 Markville Dr, Dallas, TX 75243. It has received 455 reviews with an average rating of 1.5 stars.

Photos

Hours

Monday8:30AM-5PM
Tuesday8:30AM-5PM
Wednesday10AM-3PM
ThursdayClosed
Friday8:30AM-5PM
Saturday8:30AM-5PM
Sunday8:30AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of United States Postal Service: 9130 Markville Dr, Dallas, TX 75243

  • United States Postal Service has 1.5 stars from 455 reviews

  • Post office

  • "Just add to the 1 star reviews"

    "Lady working for the passport services took literary at least 1"

    "Like all the other reviews, staff here are incredibly rude"

    "MARILYN & THE OTHER PEOPLE IN BACK OF THE COUNTERS ARE SO RUDE!!! THE WAY THEY TALK TO PEOPLE, I DON'T UNDERSTAND HOW THEY HAVE A JOB"

    "The ABSOLUTE WORST Customer Experience I've ever encountered"

Reviews

  • Evan Fielder

Just add to the 1 star reviews. Abby was nice, other guy was a jerk. Charged me for tape when I was processing a return. Was told it would all be paid, but it wasn’t. USPS is horrible, I expected something like this when I saw I’d have to come here. You know what you’re going to get. It’s a US post office.

  • gökhan karan

Lady working for the passport services took literary at least 1.5 hours lunch break.After the people started complain they just call her back from inside somewhere.Because I’ve to go to my work I had to leave without applying the passport.Thank you for wasting my time

  • Chris Cahill

Like all the other reviews, staff here are incredibly rude. An older Indian woman was nice to us, but the older black woman working at 10:30 am on 11/7/23 was rude and difficult just because she could be. learned my lesson coming to this location.

  • Rita Perez

MARILYN & THE OTHER PEOPLE IN BACK OF THE COUNTERS ARE SO RUDE!!! THE WAY THEY TALK TO PEOPLE, I DON'T UNDERSTAND HOW THEY HAVE A JOB. THEY DON'T EVEN SAY HELLO, WHEN YOU ASK A QUESTION, THEY GET DEFENSIVE IMMEDIATELY, THEY SEEM BOTHERED TO

  • MATTY PRACHYL

The ABSOLUTE WORST Customer Experience I've ever encountered. Do NOT come here. Made a passport appointment 1 month ago all to have to wait 2.5hrs just to get taken care of. No sense of urgency, not enough staff, customer service so poor it

  • Robert Allen

The employee and manager that we dealt with were as incompetent as they come. They did not have the necessary equipment to get a passport for children even though we had an appointment and all the appropriate paperwork. They suggested that

  • Kristee C

The people here are so rude, this is the second time they’ve denied to deliver my package WITHOUT leaving written notice that they will not be bringing packages to the door, and the man kept hanging up on me when I was asking who I need to

  • Isabelle Tandoy

At 09/15/23 10:30-11:30am. Marilyn and a Man without name tag was on the counter. I was here to pick up a package, Marilyn’s taking her sweet time while theres a huge line, the man that is supposed to be in charge with the package pick up

  • Jesse Ochoa

Package said it was delivered to my location at the front desk and is nowhere to be found. Called this USPS since they were the ones who received it. The person who answered was a rude man who offered very little help. After looking up my

  • Tom Baker

I received a notice that they attempted to deliver my package and that since I was not there to sign for it, they would attempt to redeliver. Since I was going to be out the next couple days, I decided to stop by the office in the morning

  • Faye Oatis

Amen so on June 27,22 I allegedly had a package stolen from my locked mailbox out of the mail room with working cameras in forest Cove apartments now called North Star apartments. Now I called the police they said contact the post office

  • Edom shiferaw

If i could i would've given-5 star, because I had the worst customer service experience ever. I've had scheduled my package to pickup and they don't even know where it was and they expect me to pay $35 to look for it. I refuse to pay and

  • Jordan Collado

Lady named Marilyn seems like she hates working here. Got here at 3pm on a Friday with no line. With 4 Flat rate packages, and she was complaining why I would come here at this post office and not where I stay at. So I said my wife has a

  • Coco Underestimated

I am just so sick and tired of all of the mail being delivered to my correct address being returned as being undeliverable. It’s really sad like I don’t even know what to do anymore. I even got a PO Box and mail still won’t be delivered

  • Russell Braud

All the good reviews are fake accounts. Marylin is very rude and nosy. She told me to take my packages somewhere else. I asked for the manager and he wouldn’t even bother, looked at me and said ‘I’m not doing this today’ and walked off.

  • cynthia Lpz

The worst. And for the 10 years ive been living in this area the same mean, rude, un empathetic people still work here. I came for a passport appointment my appointment was at 1 came here and waited at around 2 the lady let other people

  • Ty Hardin

I went in to see about any mail received for the Mail Hold I requested on November 20th after discovering my mailboxes were being left unlocked where the Mail Carrier places the mail. 1. They gave me the run around passing me off to the

  • Shyla Gomes

One employee was extremely rude. I wish I caught her name but unfortunately I shut down in such situations. It’s not hard to be kind. Plus the line she was trying to form was completely illogical. I mean, who puts a line IN BETWEEN two

  • Lulu

Do NOT go here!!! I would give a zero if I could. Worst post office I've been to. When I had a package to pick up (happened a couple times already), they asked me to come back because they said they could not find it and said the mail

  • Marina Boyko

Long line, 1 person working and really taking the time to train a new staff member. I have spent 30 min with 2 people in front of me to simply mail a big envelope. No sense of urgency, please avoid…

  • Dr. Ash

Rudest staff. No diversity, all certain race and culture. I have absolutely no idea why ALL the time they are aggressive. Only one or two desk works. Again, all the times rude and aggressive.

  • Tim Weaver

Refusing service to the people who pay your salaries. Pitifully. Poor attitudes and poorly trained employees. Maybe it's time for a new postmaster as well . Do better public servants !

  • Jerry S

Well..... what can I say. There's a reason this post office has a low rating. 2 out of 3 staffers don't even know their policies. The place is generally very dirty inside and out.

  • Shedz Shedz

All I needed Was a change in my apartment number and y’all give me the worst possible customer care experience. I submitted a request like I was Told and y’all still didn’t help

  • Jaqueline Lopez

Took me some time to get settled up to send my package sent. The staff was super nice, patient and polite. They explain you with detail and they help you through the process

  • John Buettner

They don’t even have a printer so if you come in with a shipping label from an email or similar you’ll have to print it elsewhere. Don’t come here to ask for any help

  • YaBoi Steel

Haven't had much problem with the people at the post office itself, and thats why this gets 2 stars instead of 1. My main issue has been with receiving packages.

  • Jeanee Evans

This post office always looks out. Especially on pricing. They’re very polite and professional.

  • Avery Key

If I could 0 I would! This is for you Blair, whose the supervisor.

  • Vincent Malloy (hexxed13)

A decent run postal service location for picking up postages.

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