The Hippodrome Casino London

4461 reviews

Cranbourn St, Leicester Square, London WC2H 7JH, United Kingdom

www.hippodromecasino.com

+442077698888

About

The Hippodrome Casino London is a Casino located at Cranbourn St, Leicester Square, London WC2H 7JH, United Kingdom. It has received 4461 reviews with an average rating of 4.2 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of The Hippodrome Casino London: Cranbourn St, Leicester Square, London WC2H 7JH, United Kingdom

  • The Hippodrome Casino London has 4.2 stars from 4461 reviews

  • Casino

  • "Working as a drinks runner at the Magic Mike show in Hippodrome Casino was an unforgettable experience"

    "Everything was fine, but the problem one girl (waitress) came on a table she said any drinks , i told her ya one coke please she said to me infront of everyone that these drinks only for players ,& i loose 900£ i feel very ashamed on that time ,i told to the lady that how you know that im not playing on a table , she said i saw you "

    "THIS IS THE CASINO THAT MANIPULATES THE GAMES AND BETTING THE MOST THERE ARE LIMITS ON THE MACHINES !!!!!ALSO THE STAFF IS SUPER ARROGANT AND RUDE TO THE CUSTOMERS"

    "I'm a regular of the casino even I don't gamble and still love it a lot"

    "Awesome place staff last night were really attentive and looked after us all extremely well despite being at the end of lockdown almost"

Reviews

  • Jorge Costa

Working as a drinks runner at the Magic Mike show in Hippodrome Casino was an unforgettable experience. The friendly staff and their warm welcome made me feel like part of a close-knit family. The show's electrifying energy and captivating performances were truly remarkable, and being part of the behind-the-scenes team allowed me to witness the magic up close. The staff members were not only friendly but also supportive, providing me with the necessary resources and guidance to excel in my role. Their teamwork and mutual respect created a positive and collaborative environment. Interacting with the talented performers added an extra level of excitement to my experience. Overall, working at the Magic Mike show was an opportunity to be part of something extraordinary and contribute to its success. If you're seeking a vibrant work environment, friendly colleagues, and the thrill of being part of a world-class production, I highly recommend considering a position at the Magic Mike show in Hippodrome Casino.

  • Varun Verma

Everything was fine, but the problem one girl (waitress) came on a table she said any drinks , i told her ya one coke please she said to me infront of everyone that these drinks only for players ,& i loose 900£ i feel very ashamed on that time ,i told to the lady that how you know that im not playing on a table , she said i saw you . Thats a bad example & unprofessional behaviour of that lady ,then i told i wanna talk to your manager, & i was watching that shez laughing with a gaming manager (morning shift guy) i told that manager as well that i wanna talk to the food & beverage manager he said she apolized you already but she didnt , thats a bad hospitality guys please look into this matter. They realy dont what they wanna talk when they wanna talk . But still we pay her 5£ tips after that she said these words to me ( no more soft drinks for you) strange . I hope you ll take a action if you realy care about your customer.

  • lubomir vasilev

THIS IS THE CASINO THAT MANIPULATES THE GAMES AND BETTING THE MOST THERE ARE LIMITS ON THE MACHINES !!!!!ALSO THE STAFF IS SUPER ARROGANT AND RUDE TO THE CUSTOMERS.!! THEY GIVE PROFITS TO THEIR BETTER PEOPLE ..!! There is also a limit on how much money I can play, for others there is no limit because this is how STAFF MAKES EXTRA money! i was also kicked out of the casino because i said out loud that they rig the games .. !! I ASKED THE MANAGER WHY I HAVE TO LEAVE THE CASINO AND SHE CAN'T ANSWER ME ..! AND AFTER I ASKED HER AGAIN WHY SHE SAID I WAS AGGRESSIVE !!IT IS NORMAL TO BE AGGRESSIVE AND ANGRY WHEN I SEE THE GAMES MANIPULATED ..!!! ALSO WHEN I LOSE MONEY BY BEING AGGRESSIVE IT'S NOT A PROBLEM....!!!!!WHEN AT MY BEST I GOT MY MONEY BACK THE PROBLEMS START..!!! BUT I AM MOST DISAPPOINTED BY THE INCOMPETENCE OF THE STAFF AND MANAGERS .!! COMPLETE SCAMMERS...!!!

  • A C

I'm a regular of the casino even I don't gamble and still love it a lot. The steakhouse is absolute gem, very good service and good standard food, not the affordable steakhouse option of course but in central London is really not bad for what you will get. Sunday all wine is half price so if you enjoy wine can .consider booking a table on Sunday. For gambling is good too, I'd say not a quiet casino because many none regular gamblers there. Bars has good options of cocktails. Only downside is sometimes you'd get bad attitude from some of the staffs, specially on the weekend. That's why I give 4stars instead of 5. But overall is a very fun place with many things to do such shows and comedy as well.

  • Nikki Hill

Awesome place staff last night were really attentive and looked after us all extremely well despite being at the end of lockdown almost. For a night out I would definitely go there again with friends and the Manager who was on shift last night navigated us up through the levelled terraces so that we finished up at the top overlooking a great view of the Shard! Really warm despite being outside too from the heaters and it ticks all Covid boxes for a venue to go to atm! Thanks to all the Bar Staff there who were super friendly and to the chef who cooked me a lovely salmon dish and my boyfriend who had a gourmet burger meal which he said was the best beef he had eaten out for a while! 10/10 folks! X

  • Valeria Battiston

Erika was wonderful, she found as a table in less than 5 minutes when we went downstairs! She also came different times to check on us!!! If all was good, if we need anything else... And we laugh a lot. Thats a customer service who goes extramiles!!! And then we met Gleon who was really prepare and helpful to suggest me a second drink, as I found the first one I choose too sweet. That's the customer service a person should always receive, to don't even mention how clown the bathroom it is... Very impressive! 5 stars are not enough. Thank you for your kindness, that was my first time here and I really enjoyed it... definetly not the last ❤️❤️❤️

  • Connie Soong

SCAM! FRAUD! If I can give negative star I definitely will. Do not gamble in here if you are tourist as they will scam your winning and give it to their member. Didn't even checked cctv and confirmed it's not our bet! Total scam! Not to mentioned the racist treatment we received from the door keeper and all server! Only the bartender is providing good service. All others who work here behave like they are millionaire! You can just go in have a look but do not gamble here! If not you will only be losing money since they will scam your winning and give to their regular customer!!!!!!!!

  • Lynsie

Had dinner at Chop Chop for the first time. The majority of the food was tasty. A tad heavy on the salt on the crispy noodles but the rest was not too bad at all: The steamed sea bass was delicious. Roast duck was good. Veg dishes were alright. Roast pork was ok - would have liked a crispier skin. The mini salt n pepper tofu cubes appetisers were delightful - like pillows lol so good. The salt n pepper squid was also good but a tad salty. Ice creams were fun. William was very attentive, professional and helpful. Great service!

  • Maria del carmen Terrel

Used to visit a lot specially to have a meal with friend and a nice chat. But the menu was changed which is normal and acceptable they removed the club sandwich now have the new sandwiches in collaboration with the michelin chef but does not have nothing special, completely disappointment as everything in the sandwich was cold, even the bread not even to the toaster! I am not sure if that is how meant to be. Food came all separate and to get attention to someone was a challenge.

  • Kunal Saxena

Cafes, several restaurants, multiple bars and latrines, gaming machines galore with many types of gambling tables, roullete games, pokers etc... has a stage too, an ambience. Responsible gambling for entertainment only. Huge place, very friendly staff with many of the cafes and restaurants placed in and amongst all the floors of Casino Table Kit. Security is obviously intense ie staff, waiters, runners, millions of £ cross the floors daily. Must visit if you’re a casino person.

  • Aakash

Cafes, several restaurants, multiple bars and latrines, gaming machines galore with many types of gambling tables, roullete games, pokers etc... has a stage too, an ambience. Responsible gambling for entertainment only. Huge place, very friendly staff with many of the cafes and restaurants placed in and amongst all the floors of Casino Table Kit. Security is obviously intense ie staff, waiters, runners, millions of £ cross the floors daily.

  • Sophie Leah

Had an amazing evening at magic mike and Helios steak house. Went to the blackjack table and dealt with a horrible man at table AR01 at 10:20pm on 13th December. Scammed me! They were doing a change over AFTER I was told to place my bet which I did then then new guy came over and took my chip without carrying on he stopped the whole game! I asked him to recheck and explain what he just done and she shrugged his shoulders and ignored me

  • Tomi

Great place and the staff are amazing apart from 1 mediocre poker room manager, Giovanni. Tried to speak to this guy on a level. Completely did not acknowledge me, didnt make eye contact, was talking to others whilst dealing with me and generally spoke to me like I was beneath him. But all the other staff especially security was great. Someone teach this guy manners n common curtesy. 1 guy like this takes my 5star review down to a 3.

  • Iulian-Constantin Marcu

I went here for the Rooftop terrace, with a small group of friends. The place is great if you want a place for conversation, with people coming and going (probably Casino customers), but quieter than any bar in the area, this is great! You order at the table and pay as you order, and they have a great variety of drinks at decent prices. They also serve food, which smelled tasty, but I only had drinks.

  • Michael Babiak

Stumbled upon The Hippodrome while trying to find a public bathroom but to my surprise I had actually walked into a gem of a spot. There’s 7 floors of entertainment ranging from table games, electronic games, magic mike show and a rooftop bar to top it off! The staff were friendly and very accommodating and I enjoyed my time while there

  • Hayley Woodman

Found the perfect spot for a few drinks and a bite to eat on the rooftop terrace. Food really exceeded our expectations.. absolutely lovely and could not fault the friendly and helpful staff, especially Jessy who was great. Wouldn't say it has the best view but fab atmosphere, great value for money; we will definitely visit again.

  • Stuart Cooke

We were refused entry by security. We were asked how much we had had to drink. I admitted to two drinks. We were told that it was too much. He didn't ask what we had be drinking. Is two drinks really too much according to their policy? It wouldn't have anything to do with us being two men holding hands would it?

  • Mathieu Rogé / Garage Deconinck BV

The place to gamble in London. Very nice casino, with a cocktail bar where you can also eat something. There is also a restaurant with a nice menu and quality dishes. Enough variety of slot games and machines. a place where you can easily spend an entire evening. Dress correctly. Also always open 24/7

  • TG

Such a beautiful casino, and lovely people that work there! Special shout-out to Honey, who ensured that I was comfortable and looked after before the Magic Mike Live show. And also a special shout-out to the wait staff working the show! One in particular, but didn’t catch his name! All were GREAT!

  • Iheanyichukwu

This place is unbelievable. I’ve been to a few late night eats including duck and waffles and this is by far the best place to come too. I need to shout out Hung who will always do his best to make sure your experience is 10/10. Will be a regular for now on because of Hung and the delicious food.

  • Funmi . G. adegbite

You have to come here to experience it yourself. Every dish at Chop Chop was amazing and the cherry on top is that the service was fantastic.The manager, William Sin took his time to ensure we were looked after. The ambience and customer service at the rooftop bar was superb. THANK YOU

  • William

Not a rip off joint. They do draught beers. I was drinking pints of German wheat beer. About £5.70 a pint. Some night clubs in this area charge £6 for a 33cl bottle. Great Burlesque show. Dress how you like within reason. Open until 4 am. But get there much earlier if you want a seat.

  • Mariya Savova

The Hippodrome is always fun to visit - whether you like to gamble or just have a nice drink at the rooftop terrace, the atmosphere is brilliant! It has the nicest staff I've ever interacted with in London. And of course the Magic Mike show is amazing, perfect for girl's night out.

  • Maria López

Came for drinks to Permission Lounge pre Magic Mike show. Hostess was really welcoming and friendly. Attentive waiters. Lovely atmosphere and nice pianist. Overall a lovely experience and would return. The casino itself was very nice, bathrooms were clean and had attendants inside.

  • Line Peteri

Absolutely love it here, prob. The nicest casino in London. The vibe is great and much better than most casinos who become very dark and stuffy. This place is wonderful, super service, atmosphere and the restaurant is so good. Everything cooked to perfection. Will be back soon.

  • Catherine Sheppard-Strutt

Excellent service at the hippodrome, friendly, helpful staff whom were polite and hospitable. They really enhanced our time during our visit. The security staff made us feel safe and the bathrooms were clean and well thought out. It’s the little details that truly make a night.

  • Agata Misiak

I was there yesterday with my friend. The show was SO good and the women who performed there…omg, ARTIST. We were in Permission at first and we want to thank the best worker there - Karolina, she was so nice and sweet. Cocktails were amazing. I’ll definitely come back:)

  • Indy Singh

A fantastic venue, during the daytime it has a wonderfully warm, family friendly ambience however if one wishes to experience the night time vibes, they are of course catering for a different demographic entirely. Useful knowing before taking your family after 2200!

  • Ainhoa Ferrandis Perea

Not what I expected, funny, creative, talented and tasteful compare to what one can imagine! All staff around the casino were on it, right attitudes and atmosphere. They did the show and very easy and pleasant experience whether is your cup of tea or not. Thanks!

  • Benjamin Brewster-Hoyte

Beautiful experience. The service was exemplary. We were well looked after by our adopted Grandad William (The Customer Service Manager). Nothing was too much and to top it off, the food was beautiful. We will be back and make it a regular family visit.

  • Sen Senthil

Door staff at the main entrance are disrespectful and racist. Casino mid level management and above truly believe they're something special. Back door staff are lovely, cashiers, lower level management and particularly poker room staff are exceptional.

  • Moteurs Ludiques

Came here randomly. I was very surprised about how crowded it is in the afternoon. Many tables of black jack, poker and roulette. Great Hall of Fame. I didn't play there but it sure looks cool to do so. Moreover it's the house of Pokerstars live.

  • Simon P

Absolutely loved this venue - great bars, modern and vibrant casino area and an excellent basement venue where we watched Burlesque Idol. The drinks were surprisingly reasonable for Leicester Square and I'll definitely be paying another visit.

  • Brish M

Spent a few hours at the rooftop bar yesterday and it was the perfect way to relax and chill. Service was great and the bartender created some of the best cocktails I’ve had in my city. The casino overall is clean and everyone seems friendly!

  • Nojus Pakenas

Probably the liveliest poker room in London but the tables are crammed together in a relatively small and poorly ventilated space. The casino itself doesn't offer much, just loads of slots and digital roulette tables. Very professional staff.

  • David Thompson

Went here during the England v Ukraine Euro 2020 Quarter Final. Went to the roof top bar first which was great, staff are superb, food is fantastic and Eva secured 4 of us a table in the basement sports bar to watch the game. The sports bar

  • Kaushal Kishore

It's a good casino for playing roulette, poker, and more. It has four floors, each with nice restaurants for drinks and dining. However, it seems to cater more to wealthier patrons because the minimum bet for the roulette table is £5, and

  • Han W

Popped in to try the casino. As a complete novice, it might be nice if someone could help explain but managed to work some of it out. We had eaten here previously and the food was very good so highly recommend. Overall nice atmosphere.

  • Raahul Chandar

Nice and a huge casino with live tables.. Most of the times they are fully crowded. This casino has got computer aided games as well where yiu can place bets on live tables.. Has got Bar, comfort rooms and cloak room.. Worthy visit in

  • tamia clinkettt

Great food and drinks. Heaters on roof really helped cold london weather. Things are reasonably priced and so good would recommend to everyone. Shoutout to Marie and Kristo for being so helpful and welcoming. Definitely coming back!

  • KriSZ

I really like this place. It might be a bit busy at times, but it's one the only places you can actually have a drink and chat on a weekend night without all the noise around that you would be in a pub. Prices are quite affordable.

  • Sarah Tzima

Amazing food, we ordered octopus starter and steak main followed by meringue for dessert. Each course was great, the steak was cooked well and the meringue came out on a steam bed, which is unusual and added flare to the meal.

  • marns_myworld

Best service ever!! Food was great, 10/10, and very affordable and very very quick . William, the customer service manager, and all the other staff were super friendly and welcoming. Would defo recommend and come back again.

  • Rachael Kayibanda

William and his team were amazing in their service. Food portions are huge and tasty we couldn’t even finish without leaving without a big belly. Honestly would recommend for a great late night spot it’s 2am in London!

  • Sabir LDN

Came in happy. Met a staff name Tim. Short hair young young. Worse possible guy to have. Stuck up rude and disrespectful. I am a vip member and he messed up my whole crew mode. Fire him cause his bring the team down

  • mario athamou

The service was good, the venue is lovely and the steaks are phenomenal and very well priced. There is nothing negative I can say. The restaurant is located inside the casino could not recommend the place enough.

  • Devon Leech

A great evening being treated like a VIP. The show was incredible and the staff were great, especially Curtis, they really do look after you in all ways. You will walk away smiling. Definitely recommend going xx

  • daniel catalin ciobotaru

Beautiful place but the service worst ever! We had to wait 20min for drinks! And they have a 12.5% service charge included! Probably that’s why they don’t give a dam! The rest of the casino is 5 plus stars

  • Chi M

Nice atmosphere, affordable menu As I went alone the security were most accommodating as they helped make me feel safe whilst I was outside when there were creepy men near the vicinity of the building

  • David Ramsay

Chop Chop! Wow! Service was banging! Food was banging! Squid and duck were exquisite. The best that I've tasted in years. And they gave us 10% off as a new customer. Big up man like William! Quality.

  • AJ Craven

Very nice looking casino. Nice little quirky smoke areas and large venue. It does feel a bit cramped in there, as well as took us a while to get seated at a poker table. But over all nice experience.

  • Chi Man Chan

They have renovated a great rooftop bar at which you can smoke at your table. Heaters are on so you don't feel cold. Service is a bit slow but its ok its mainly a place for gambling. Fair enough.

  • Charlotte Pearson

What a night! Fabulous service at the permission bar taken to our seats for an amazing performance of Magic Mike Live followed by the most Incredible food at the best Chinese ever Chop Chop!!!

  • Lauryn McKinney

Chop chop was so good! Amazing food - fresh, tasty and the service is just as good. William Sin in particular was fantastic - so attentive and friendly. Thank you so much, we will be back!!

  • Kapil Sharma

Henrietta is the best server! She is so kind and take care of customer including me! I am so glad that you have people like her in the bar and reception. Happy customer here! Keep it up :-)

  • domo77779

Great staff, lovely venue, but don’t come here to play poker. The wait for a table was 3 hours on a Friday. I can probably get a flight and a seat a table in a casino in Amsterdam quicker.

  • Gustavo Martins

We came for a late night dinner at Chop Chop. We were served by Penny and Bruno- great service with even better food. We had a crispy duck where the pancakes were very thin and delicious…

  • Lena Fen

First time here for a James Bond meet up fantastic 5 star toilets with GHD straightners. We then headed for the rooftop bar which was amazing and will be going back for the next meet up.

  • Tim Kruse

Seems like a pretty nice facility. Security is very stringent, and you have to turn any sort of baggage or open water in as you enter. Overall, everybody was pretty helpful and nice.

  • Junie Larsen

i went to the magic mike show which by the way was AMAZING. i would recommend everyone to go see it. but the casino itself was nice, the staff was friendly and the door man as well.

  • Jesse M

Small and crowded compared to the pictures. Most staff were cordial, but there were some with an attitude. Slot machines were pretty much impossible to use, due to so many people.

  • Lucy Shenton

Chop chop restaurant was amazing. Food and service was A*!! William sin who served us was absolutely lovely and so attentive! Couldn't fault if I tried. Will definitely be back :)

  • Emma Maher

I went there for a show with friends. The show was great, the venue was nice. However, £15 for a mocktail was shocking! And the loos were really small for the size of the venue.

  • Ronal Karia

Shame the door staff are selective based on their preference… some would almost say bias. Merry Christmas … as a regular customer would be good to understand entrance criteria

  • Chyna Jordan

The best Chinese restaurant i have been to so far ,toilets are clean and they offer straighteners for women in them GREAT SERVICE! Will definitely be coming back good vibes

  • Harry Bridgland

Very good casino, lots of games going on. Minimum bet roulette tables of £5 and £10 Unable to order drinks at the main bar, you have to be at a table and order from

  • Ohio tickets with Robert

It was a nice place. The food was good, had meatballs for starters and the main was an English fillet 225g. Friendly staff on the casino floor.

  • Tracy Coombs

Most amazing steal and lobster. Waiter was brilliant, knew his stuff! We came for our 26th wedding anniversary. We will definately be back.

  • Mary Yartey

Service was amazing and William was just cute. He served my friends and I with smiles the whole time. I am definitely coming back.

  • Simona Kotseva

Nice cocktails, attentive waiters and hosts, really great atmosphere. Felt really classy there and will come back for sure!

  • Ella Thomas

Rooftop was a godsend during the heatwave last week. Nice breeze and refreshing cocktails! Would highly recommend.

  • O V

Best casino i’ve ever been in UK. Absolutely amazing. Everything that you need is here. Perfect place!

  • Maria Omar

Only came here to eat at the chop chop Chinese on a late night. Food was good and service was better.

  • Harvey St James

The staff are always friendly and courteous - roof top bar is amazing and Lola’s lounge is a treat

  • mike ho

Waitress Emma was rude to me! Worst customer service ever Any hippodrome managers reading this……

  • Themoon Uk

10/10 bruno served me and my friend made us feel welcome and recommended us great stuff from menu

  • Tinisa

ID and security checks before you enter to ensure your age and safety, great atmosphere

  • Jackie Hustwitt

Great set up ,friendly staff ,good facilities recommend a visit or 2 !

  • Bee

The waiters are lovely but the drinks are mediocre at best.

  • khalid alsubhi

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