COS

93 reviews

18 Water St, Vancouver, BC V6B 1A4, Canada

www.cos.com

+17783091658

About

COS is a Clothing store located at 18 Water St, Vancouver, BC V6B 1A4, Canada. It has received 93 reviews with an average rating of 4.3 stars.

Photos

Hours

Monday11AM-6PM
Tuesday11AM-6PM
Wednesday11AM-6PM
Thursday11AM-6PM
Friday11AM-6PM
Saturday11AM-6PM
Sunday11AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of COS: 18 Water St, Vancouver, BC V6B 1A4, Canada

  • COS has 4.3 stars from 93 reviews

  • Clothing store

  • "Good clothes but COS could improve on their customer service"

    "My favourite clothing store in Vancouver!! Love the quality, variety and unique style of the clothing"

    "Totally fall in love with the clothes line, my style completely clean and minimalist and of of course the oversized clothing I fall in love with that, and the store is neat and clean the customer service is very good and they're employees are very helpful …"

    "this specific COS store has absolutely been one of my favourite stores to shop"

    "Very bad customer service"

Reviews

  • Anne Kolind Brask-Thomsen

Good clothes but COS could improve on their customer service. Staff forgot to remove an alarm from the clothes we purchased and we had to go back to the store on our way to the airport. In the future COS should consider providing a store reward or at least aknowledge the inconvenience when a mistake was made.

  • Louise Curtis

My favourite clothing store in Vancouver!! Love the quality, variety and unique style of the clothing. It's so hard to find stylish clothing when you're not a 20-something but COS knocks it out of the park! Definitely a loyal customer for life. Prices are excellent for the quality, and the sales are fabulous!

  • Marisol Villegas

Totally fall in love with the clothes line, my style completely clean and minimalist and of of course the oversized clothing I fall in love with that, and the store is neat and clean the customer service is very good and they're employees are very helpful …

  • MJ

this specific COS store has absolutely been one of my favourite stores to shop. Not only they carry good collections but also the staffs are super friendly and they provide outstanding services every time I visit. My recent visit was one of

  • ning cui

Very bad customer service. The staff lost the clothes I wanted to try, and told me she didn't think she had the cloth at the first place. Is it my mistake to let her take the cloth to the fitting room? The worse thing was the staff tried to

  • Renee Wang

I’ve always received fantastic service at this location. Very engaging and helpful staff. The only negative is their inventory is very inconsistent - I went in a couple of times looking for specific pieces I had seen online and both times

  • Henry Chen

COS is known for its minimalist and contemporary designs. The brand emphasizes clean lines and quality materials. Their clothing often caters to a sophisticated aesthetic, appealing to those who appreciate modern, versatile fashion. The

  • Gabriela Rosu

I love COS stores and I have been in many COS stores in different countries . I was very excited about having one in my home town in Vancouver .And the location is really nice !! I have shopped there several times and I am very

  • Py

Staff are very stylish especially an Asian guy who obviously spent sometime to style himself before work, unfortunately didn’t have a chance to get his name. He was also very helpful and friendly.

  • Mori Ono

Amazing employees. When I asked for help picking out an outfit, multiple employees consulted with each other on what would look best and helped me pick out a nice jacket/shirt combo. Thank You!!

  • Lydia X.

Super friendly SAs who were patient with us even though we only arrived 15 minutes before they closed. (Basically ran all the way from their Robson location to get there before closing.)

  • Jason WD

I hate to give my favorite clothes retailer less than perfect stars, but compared to the European COS stores, the menswear selection is really quite dull. Where are the colours?!

  • Celia Zhang

The brand has already been very popular in Europe. Finally it came to Vancouver! It has so many beautiful clothes and accessories at a reasonable price....

  • Ringo Suen

Good service. Small store so probably doesn't have everything shown on the website. Best to call ahead if looking for a specific size and item.

  • Zenon Shandro

As someone who works in retail myself, my standards are high and it takes a lot to impress me enough to convince me to write a review.

  • Franco Monfort

Well appointed store in Gastown with a wide selection of clothing apparel. Lots of dressing rooms with friendly and attentive staff.

  • Stephon Ellis

Great sale this time of year. Too long to wait for fitting rooms. Just find your self a mirror to share, and make the best of it.

  • 김현직

I often buy products that are on sale. The staff are also friendly and nice. Go go go go go go go go go go go go go go go go go

  • Joanne Speakman

Similar to other reviews; the customer service was terrible. They were quite snobby for a store with limited selections

  • Angèle Coquerie

Price Little bit expensive but there is beautiful clothes for women and men! And the staff is super nice and helpful!

  • Bay Color

I bought the brand in London and New York. Now it is in Vancouver. But you couldn't buy on it's website

  • marcus1pro

Great location, very friendly and knowledgeable sales professionals. Definitely recommend to visit.

  • Lindsay Macintosh

Great selection of clothes for all tastes at reasonable prices. Staff helpful and friendly.

  • Manon Paradis

I’m very disappointed by the lack of service COS offers to their customers in Canada.

  • Leo Zhang

If you show them cash they will help you, otherwise do everything yourself.

  • K G

Had a great experience at this location, super sweet and helpful staff! :)

  • yvette y tang

Pretty nice display, would not say best staff ever but also not the worst

  • Hagar Aharon

Beautiful cloths, very helpful staff, really great sales right now!

  • Daxian Lin

A cost-effective clothing store, the high-end brand of Swedish H&M

  • sue mackey

Very nice store to shop in and extremely friendly, helpful staff.

  • C B

Syed and his team are amazing !!! Love my brushed cotton tees!!!

  • Andrew Goldis

Very nice european brand with minimaliatic and stylish apparel

  • Barbara Lee

Just love the look of COS. The whole experience is very good.

  • Kate Castel

Beautiful clothes ans very nice staff, very helpful!

  • Luke W

Long wait for the fitting room but great selection

  • Iliana Dooyeweerd

Good quality clothes and superb customer service

  • Jarek D

Very nice and professional staff, good location.

  • Luna Kang

Staff was very nice ! I luv cos bag

  • lyly banh

Nice interesting clothes

  • Z D

Gem of spot: 10/10

  • Alisa Belova

Long lines always

  • Sandeep Ahuja

Amazing staff

  • Z Adriana

Excellent

  • 닐정 (Neil Jeong)

Good.

  • Yuhao Zhou

Nice

  • Maria Goldis
  • Cissy Yuan
  • LAU & ELL Kim
  • Rebecca Chan
  • Ian Hu

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