Wingstop

402 reviews

2320 E Baseline Rd Ste 152, Phoenix, AZ 85042

www.wingstop.com

+16028925050

About

Wingstop is a Chicken wings restaurant located at 2320 E Baseline Rd Ste 152, Phoenix, AZ 85042. It has received 402 reviews with an average rating of 3.5 stars.

Photos

Hours

Monday10:45AM-12AM
Tuesday10:45AM-12AM
Wednesday10:45AM-12AM
Thursday10:45AM-12AM
Friday10:45AM-12AM
Saturday10:45AM-12AM
Sunday10:45AM-12AM

F.A.Q

Frequently Asked Questions

  • The address of Wingstop: 2320 E Baseline Rd Ste 152, Phoenix, AZ 85042

  • Wingstop has 3.5 stars from 402 reviews

  • Chicken wings restaurant

  • "The employees are careless, unprofessional, and will have you waiting for 20 minutes on an order that had already been prepared"

    "Please make my order when I pay and order it online and not when I arrive"

    "Great atmosphere and service from Genesis was exceptional she went above and beyond to make sure that everyone was happy she always smiled and stayed calm never seen this type of service at place like this, food was amazing! Clean as can be …"

    "They unplug the phone so they don’t have to take phone orders"

    "I ordered online and when I arrived our meal was ready but the bag was not warm or hot also I asked for sweet tea right then and there and when we got home 7 min later it was unsweetened "

Reviews

  • Yajaira Duarte Leyva

The employees are careless, unprofessional, and will have you waiting for 20 minutes on an order that had already been prepared. Poor customer service. Food was cold. The first time they had us waiting 40 mins for an order that was placed online. That is really bad business. Definitely won’t be going back.

  • Dallas Vigil

Please make my order when I pay and order it online and not when I arrive. 6 wings and cold fries should not take 45 minutes, when you have done wings sitting in the fryer. 15 workers in the building. What’s going on? Thanks for working and being open , but you have to do better. More

  • Irma Talez

Great atmosphere and service from Genesis was exceptional she went above and beyond to make sure that everyone was happy she always smiled and stayed calm never seen this type of service at place like this, food was amazing! Clean as can be …

  • Random User

They unplug the phone so they don’t have to take phone orders. I was in there picking up my food and a worker told the cashier to unplug the cord to the phone. The solution to this is to pick up the phone and put them on hold or tell them to call back later.

  • Diana Marcela Fontecha - Willis

I ordered online and when I arrived our meal was ready but the bag was not warm or hot also I asked for sweet tea right then and there and when we got home 7 min later it was unsweetened . Also the fries were lukewarm and not seasoned also

  • iamnati2

9:57 p.m. hands down the worst service I ever had The cashier had poor customer service I had to wait in additional hour for my food the entire staff seemed rude and disinterested I wouldn't recommend anyone come to this location especially

  • amber bourassa

I did a phone order today. A lady took my order (I believe her name was Genisis). She hung up on me mid order. I had to call back to complete my order. When I went to pick up my food, I tried to confirm what I had ordered because she seemed

  • Jacob McMahon

The food is always good, but it sure has been taking longer and longer to get it. I completed my online order and took 20 minutes to get to the restaurant. My order said it would be completed in 16-19 minutes. I approached the counter and

  • Monique Martinez

Ordered online for delivery through their website a 75 piece pack with three fries for $104 and waited an hour only to get 10 random wings and a fry from the delivery driver. I asked if he had another bag because that couldn’t possibly be

  • Ramona Morales

Coworkers & i ordered from there today., ordered 4 combos - 3 combos did not come with our fries ., the other combo they asked for no seasoning on fries and got seasoning., this is the 2nd time I have ordered from there and my order was

  • Bear walking into the shade. (YoSoyMolimo)

Never being to a Wingstop before, my wife and I were recommended by a friend that recently took a job at a different location. Our first impressions were good. The food smelled good, the place looked good. But an important lesson to be

  • Avi Levi

Food was horrible, I ordered the 10 boneless combo with well done seasoned fries. My order came out in literally 10 min. Fries was the most disappointing thing. Not even a quarter full , cold and soggy. Chicken came out super cold. The

  • Kaylah Cooper

Everybody wants to complain but I'm here to shine light on Katherine. She was all smiles at the counter and we had a difficult order and she started patient and even suggested things. She kept a smile throughout and was very thorough.

  • Karla Esquivel

I placed an order for delivery with an estimated wait time of 82-86 minutes. We were not in a rush to eat so we decided to continue with the order. I received a notification that my order was on the way about 80 minutes later. I was

  • Alex M.

I waited 20 minutes for my food when I ordered in. 2 staff members worked while 3 others stood around, or played on their phones. I understand that orders placed online have priority, but there seems to be no urgency for dining in

  • Lilian Uriarte

Took forever to make our order, rudest cashier ever. Also super bad hygiene, tables super dirty. Dry food & wrong order. Arguing back and forth with customers. If you don't like your job don't take it out on your customers. More

  • Christopher Dempsay

Fast service and experienced kitchen handled my order in less than 10 minutes and gave me extra fries with my Spicy Korean and Hawaiian wings. Thanks Wingstop for the clean dining area, restrooms and expert wings!

  • Shanieka Thompson

The Cajun fried corn is like crack!... I go JUST to get that!.. I'm a bit disappointed with this location though bc they cheated me out of a few pieces, and I couldn't get through when I tried calling.. More

  • UlfrLock Seven

Good place to eat but their staff seem to not understand how to count wings. I order 40 wings and only ever receive 30-38!! I payed for 40 and get less? Wingstop needs to higher people that know math. More

  • Maria Lopez

Food was delicious and fast! Service was excellent, Genesis was super friendly and always smiled with a great attitude went above and beyond for every customer I acknowledged. …

  • Gabriel Bey

I had a previous experince wirh Wing Stop and I swore never to return. My daughter-in-law insisted we try again, this Wing Stop made me rethink my position. Thank you April! More

  • Bob Martin

Very quick carryout, 6 nins or less. Outstanding wings. Love the Louisiana dry rub. Only strike, wings didn't travel well. Styrofoam boxes leak. Gotta be a better way. More

  • Sylvester Rivera

Waited whole hour just to get money back. Poor service, poor customer service. I feel sorry for Kayla the manager. It's not her fault. They need better employees. More

  • Loretta Lawson

Order lemon pepper wings they tasted like garlic cashier was pleasant, but I ordered, and 4 other people placed orders after me and received their food first More

  • Sara Zeldes

I had a previous experience with Wing Stop and I swore never to return. But I tried them again it was ok for the cost The EE don't seem to like working here

  • Hodari Brown

After 7 this place turns into a clown show. Avoid this location. Even mobile orders come with a 30 minute wait because of the staff More

  • Mar M

Bad customer service. Employees aren’t welcoming and most just stand around talking to each other.
Food:
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  • D Tee

Wings are good…but don’t order delivery and check your order upon receipt.
Food: 4…
More

  • Manatees Moo

Recommended ordering ahead online. Place is decent for wings.

  • Lorraine Carreon

My wings and fries were great!
Service
Take out…
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