The Buffalo Spot is a Chicken wings restaurant located at 18450 N 32nd St UNIT 110, Phoenix, AZ 85032. It has received 411 reviews with an average rating of 3.7 stars.
Monday | 10:30AM-10PM |
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Tuesday | 10:30AM-10PM |
Wednesday | 10:30AM-10PM |
Thursday | 10:30AM-10PM |
Friday | 10:30AM-10PM |
Saturday | 10:30AM-10PM |
Sunday | 10:30AM-10PM |
The address of The Buffalo Spot: 18450 N 32nd St UNIT 110, Phoenix, AZ 85032
The Buffalo Spot has 3.7 stars from 411 reviews
Chicken wings restaurant
"I went here with a friend only 6 days after they had opened this location"
"Missing the mark"
"I went here for dinner around 4:00pm "
"I was ordering from this location regularly since it is more convenient than WingStop which is one of my favorite places"
"The clarify the food is great its the management of the restaurant that needs to be revisited"
I went here with a friend only 6 days after they had opened this location. This was the first time I had been to one of these "The Buffalo Spot" restaurants. We were greeted by happy and cheery employees that were happy to help. We placed our orders at the very clean looking restaurant. Everything seemed great. We even got some samples of the sauce to test spiciness. Then we got to wait for 20 minutes for our food to be made. While that seems like a very long time, this is not a "fast food" type restaurant and they only had 2 or 3 employees at the time. Also it was open for less than a week, so I would wait to see how things go after a month or two before placing much weight on it. My primary concern was the flavor of the food, which was awfully darn good! I ordered two different flavors of boneless wings and one of the famous Buffalo Fries. I was impressed with the temperature and crispiness of the food! The Buffalo Fries had nicely crispy fries - they tasted so fresh, but not too hot to eat! All of the boneless chicken was nice and warm, but not too hot to start eating right away! The flavor was perfectly balanced too! Many places have flavorings that are too strong or weak for the size of the boneless chicken bits, but I found the sauce strength to wing size to be very perfect! I look forward to coming back and trying more flavors and items from the menu! If they can get the food made a little faster, I think they will be hard to beat! Keep up the great work!
Missing the mark. This was my first experience ordering from the Buffalo Spot. I placed my order online for pickup. I experienced several issues during pickup. 1. I ordered a family meal of 25 boneless. Online it indicates the meal comes with a 2 liter of soda. However the store does not sell 2 liters. They replaced it with four fountain drinks which is not what I needed. The staff did not offer any other alternative. They also said it's a known issue that "corporate" runs the online ordering system and it differs from the store menu. 2. I did not get 25 wings. They gave me 20 wings and I had to count them and open the containers to prove the shortage. The staff promptly made five more wings. 3. The online order system gives me the choice of breadsticks and fries. However the staff informed me that I can only have one or the other. They made an exception this time. I ordered this meal for two people to have dinner tonight and leftovers tomorrow. For that reason, I needed a 2 liter of soda instead of 4 20 oz fountain sodas. I chose to leave behind the four cups and instead order two shakes. I feel the staff should have offered the shakes for free considering I already paid for four drinks that I could not use. I hope that this feedback helps you to correct your online ordering system.
I went here for dinner around 4:00pm . I order small Buffalo fries with BBQ chicken then found a place to sit about 10 minutes past one of the employees asked me if I was waiting for something I said yes my order . Then another employee went to the restroom came out to get toilet paper and went back to restroom while another employee was mopping the dining room. Some people came in to pick up some orders . I'm still waiting for my order . 20 minutes still waiting . So I decided to just get a refund . Obviously they don't care I don't have my food yet . Went to the c Counter and waited for a couple minutes but noticed the cooks had no gloves on even the one that just came back from restroom. Told them I just want a refund so she started to laugh and smiled at me . I told her she was being rude and disrespectful then another employee came up with my order . I said I have been here a least 15 times and it never took 20 minutes for food . So we had a heated conversation for a couple minutes . I went back to my table to get my stuff has I was walking out the door they were giving each other high 5s and were laughing. Saying to each other " see I made him argue with us " . They were rude, disrespectful and not sanitary. I will never eat at Buffalo Spot again.
I was ordering from this location regularly since it is more convenient than WingStop which is one of my favorite places. But, over the past several months I have been finding that my orders are not being made correctly (wrong sauces) as well as the portions that I am receiving have become much smaller. Made comment of these issues in the past, have yet to receive any feedback from the manager or resolution to these issues. We usually order tenders, but in many cases we seem to have what amount to nuggets or smaller pieces that are counted as a full piece instead of supplementing with additional smaller pieces to match the size of an actual tender. Also placing an order in person can take some time (compared to WS) so I recommend ordering online before hand if you want to eat here. This Buffalo Spot location will need to step up their game since ATL Wings (which I like even more than WS) will be opening a new location nearby soon and who offers great wings, fast, fresh and at competitive prices with excellent service.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Features
Dine in: Yes
Outdoor seating: No
Takeout: Yes
Delivery: Yes
Curbside pickup: No
The clarify the food is great its the management of the restaurant that needs to be revisited. We used to place orders weekly (for a family of 5) until their service started to get worse and worse. Wait times are out of control. You’ll order online, they say 20 minutes wait. You arrive 20 minutes later they haven’t even started cooking. So then we tried the theory of waiting 15-20 past the time they said it would be done to see if it would be ready. Nope still 40 minutes + of waiting when you got there. Eventually, we gave up. It’s been about 6 months so we decided to give them one more shot. Even as we placed the order with them we were worried it would be the same thing with them. Of course, our worries were right. The food wasn’t ready when specified and we had to wait an additional 35 minutes after arriving. They have a disturbing reputation of not managing their times and orders well. It is EVERY SINGLE time now. We love the food but are done. Every restaurant has good and bad days but it seems that they do not take their startling high number of 1 star reviews seriously even though people are all experiencing the same thing.
What an awful experience! The ordering process was frustrating because the cashier misheard/misunderstood everything that I said and I had to correct her multiple times to get what I wanted. My husband and I ordered some wings, tenders, cajun fries, and two vanilla shakes and it added up to $40. We were shocked by the price but hoping the quality would be good. We waited 28 minutes for our food after the cashier told us it would take "10 minutes." They had the volume on the TV playing soccer on blast while playing the radio, which is a pet peeve of mine, and it made the waiting even worse for me. We got our food in these plastic containers that could have been paper. They forgot the fries but I did not want to go back to have the cashier mishear me and then wait another half hour for the fries. The shakes were awful. They just tasted like frozen milk. Any vanilla flavoring or sugar was totally missing. My husband didn't like the wings. The tenders were soggy and yet dry at the same time, and weren't much bigger than the size of the wings. Overall it was a huge waste of money and we will not be going back.
I wanted to hate it. The service was really slow and the restaurant was really loud and hectic and it took more than 20 minutes to get our food. It took so long that we decided to take it home to eat, which is why I wanted to hate it. Wow, the boneless wings and buffalo fries were definitely worth the wait. My son is obsessed with buffalo sauce and has been for a few years, and he was going nuts over it. The sauce is a little bit sweeter than we'd ever had before but was amazing, and the chicken was fantastic. I'm talking big chunks of pure chicken breast, not overly breaded or sauced either. I mean honestly 5-6 wings are the equivalent of a full chicken breast. Even the fries were great. In short we'll definitely be returning, but we'll definitely order head and pick it up. That said, I think they suffer from a bit of identity crisis in that the restaurant looks, sounds and feels like a fast food joint where you're food is ready in 5 minutes. When really they are more of a sit down traditional style restaurant. Either way those are some excellent wings.
Honestly, I really wanted to give this place a shot. We ordered and while watching through the kitchen window, I noticed all of the staff weren't properly wearing masks. I stopped the lady who is pictured, nicely saying that I felt uncomfortable with them not wearing masks while preparing our order. No apology, but she went back and I noticed most of them readjusted their masks to proper placements. But not long after, they were removing, placing under their nose, and touching their faces. The counter tops had fingerprints all over. It just seemed so uncleanly and wasn't very professional especially during a pandemic. I would've canceled the order, but as stated above, I was trying to give them an opportunity to correct the situation. Also, I did note that the food is handled through containers. Their hands (in gloves) were never directly on the food from what I could see. This is a time of self-responsibility, I believe people should at least have the opportunity to be aware of this business practice.
I’ve been here about ten times now, as I just moved to the area. Out of the ten times, my order has been correct 2 of those times. I’ve had to go back in, drive back to the location or correct them at the counter each time...except for twice. They almost always “forget” to give you all of your order. The food is great, and my kids bug me to keep getting it, which is the only reason that I continue to order from them. I have contacted the company as well, with zero response or remorse for horrible service. I’ve spoken with the manager in the store, but he gave me the ‘not his issue’ type of attitude. They figure they are busy enough to lose my business and keep going. I usually order online, which gives you a pickup time, however they don’t start making your food until you get there, then treat you like you did something wrong for asking why it isn’t ready at the pickup time THEY specified on their app.
If I could give 0 stars I would. Horrible service by employee and manager. First would not give me 1 extra ranch for my 20 ordered wings. I literally had my card in the machine to pay and the employee had to have me take it out so he could charge for me extra ranch that was probably .50 cents. I then denied it. Next I went to review the food in my bag before I walked out the door. I was missing 10 wings. That same employee said, the lady I talked to on the phone didn’t say that. I was the lady he spoke to!!! And told him I ordered 20 wings because I have 4 people to feed them, 10 won’t feed them. He was useless. He looked at his manager next to him and asked what to do. The manager, equally as useless, said it will take another 15 mins to make you more wings. Plus and they were going to charge me for THIER MISTAKE. Do not go here. New management is needed!!
I guess I gave them two stars because the food was good I showed up at 6:23 and ordered their flagship buffalo fries to go, 35 minutes later I got out of there, fortunately I had a couple bites it was pretty good but I had to be a cross the street at 7:00 so I just left it in my car and ate it cold at 8:30. I was saying to myself I should have left more time but as I was walking out I looked at the receipt that said that it was promised at 6:28 but yet I got it at 6:58. When I walked in there was one other party, probably some takeout orders but they had three people there working. I hope that leadership reads this and pops in on a Saturday night at 6:00 to see what's going down, and what they've gambled their retirement savings on! Like I said, The few bites I got in before I got to where I needed to be at 7:00 we're great but the service sucks.
I was recommended by a friend to come here. I ordered the mild Buffalo fries with mild sauce and me and the cashier had a whole discussion about the different sauces and how neither my fiancée or I liked ranch dressing. We waited 10 min for our food and it’s completely drenched in chipotle ranch dressing. When I asked her why that was on there she said it always comes like that (I’ve never been to Buffalo Spot before so I didn’t know this). I reminded her that we discussed we didn’t like ranch and all she said was that she forgot it came on there and yelled at someone to remake it. Also paid for medium sides of extra sauce and got small sides. It’s the principle of the whole thing. Teenagers who don’t care about customer service are the only people who work here. I don’t think I’ll be coming back.
I ordered from here on ubereats and was disappointed since the wings were dry and overcooked and I was missing my drink that I paid for so I tipped 1 star on ubereats. But then I decided that I overreacted a little bit that I didn't get my drink and also I don't know if it was the fault of The Buffalo Spot or the driver. Either way, people make mistakes. Also the wings, while definitely dry and overcooked, had a nice sauce (Although not nearly spicy enough for me. Their 'very hot' is about equal to 'medium' at BWW) but the sauce still has a nice traditional yummy flavor. So all that being said I didn't think they deserved 1 star but more like 2-3, and since ubereats won't let me edit my rating I thought I'd come here to balance it out. Still didn't love it but it's better than a 1.
I struggle with forming an opinion about Buffalo Spot. The sauces are great and the wings, when fresh and eaten in store, are great as well. Staff are fantastic as well. The packaging they use makes the wings soggy if you take it to go. I live really close by, so it's not like there's a huge time delay between getting my order and getting it home. When i order on the phone or online, i think the wings end up sitting for a while before I get there so i stopped ordering that way. When i go to the store, order, and take it out, the results were better. But the same is true about the fries! They need to figure out a different packaging that doesn't trap the humidity with the heat because it takes a perfectly good wing and makes it not so good.
Super disappointed. My girlfriend and I were heading over to a friend's near here, so we ordered some chicken to go. I got bone in wings with lemon pepper and buffalo, and she got the tenders with lemon pepper and barbecue. When I tell you these were the worst wings I've ever gotten. The sauce was boring on all three flavours, the chicken was somehow dry and undercooked at the same time. Honestly- you're better off going to McDonald's and getting a twenty piece and dousing them in the buffalo sauce from there. We didn't even finish the chicken, and we never waste food. Luckily there was a bomb Jamaican spot a few miles away who knew how to properly cook and season their food.
This place is funny. I wanted to order pickup but for some reason nobody answered the phone even though they were open. So I went to order there instead. When I got there I wanted to see what was wrong with the phone so I called and watched as the girl with multicolored and shaved hair with glasses was working in the front just stood there and stared as the phone kept ringing and ringing. Why hire employees that don't work? She even got my order wrong. I wanted EXTRA special sauce on the side. She didn't put sauce on the fries and gave me a little sauce on the side. Didn't see it until I got home. Wasted my time and money. Go to a different location.
This place was over priced and unsanitary. Employees using dirty gloves to enter orders, than walk back with same gloves on to make your order. It took a long time to receive food and it was dry chicken. Pop corn chicken soaked in sauce at best. I was full for sure after my 13 dollar meal, full of soggy French fries. A shame, been waiting for this to open since it’s near my residence and what a waste. Save your 13 dollars for a bucket of French fries and dry popcorn chicken and a pair of freezer breadsticks and go to a bar and grill, get yourself better food, a beer, and some sports or entertainment for the same price. Won’t be back.
This restraunt was relatively cheap for me and my mom, and clean. I got their burrito which had chicken and French fries in it. My mom got the Buffalo chicken French fries. For both dishes we got to pick the sauce that went on our chicken. We both chose Buffalo and my mom got ranch drizzle on hers. We also got a side of onion rings. They were crispy and fresh and the onions were soft and tender. They also have shakes and chicken wings. I would definetly come her again to try some other food items.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 4
Atmosphere: 5
We ordered online & went to pick it up. We asked for the cups that came with the meals & the lady was saying she didn't see any cups on the receipt until I mentioned the combos. We got home & realized they forgot a couple items & one of them was the wrong order. Tried to call multiple times but the phone was busy every time. Went back in & told the lady we were missing items & she was arguing that she had put all the items in there & she got someone else & I had to explain to him we were missing a whole entree & sauces for another one. He made the missing items & the lady was really standoffish when she was giving it to us
Friday night the 24th of sept I called 5 times.... 2 x was picked up n hung up on in a row. 2 times the phone was laid down n left open with me saying hello hello. The last time it was left open I heard them talking.... How sad they treat customers this way and it is not the first time with this store. About a month ago I ate 2x there lunch n dinner was charged 14.50 in the day about 3pm.... At 9pm went back same order was charged 16.50 I asked y the difference I was told that is the way it is do you want this or not. How screwed up is that for customer service the food is good !!!! The service bites big time
I sometimes forget about this place, but I have no idea why. I usually always order the BBQ Chicken Fries in a regular size. They occasionally deliver on extra sauce when asked (let's face it. I like it saucy) and to make this deal sweeter. I always try for the shake they have in season or a chocolate shake. Don't skip on the shakes, they pair well with the BBQ chicken.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 4
Atmosphere: 4
Recommended dishes
Buffalo Fries, Banana Shake
I drive by this place every single day and the buffalo fry sign made me very curious. My wife and I were hungry and we decided why not let's try it out. We decided to get the chicken "tenders". We were very surprised to see that they were nothing but slightly large chicken nuggets. The reason I gave them two stars is because the order was ready when they said it was ready. The sauce was lackluster , we tried pineapple jalapeno it did not have much kick or flavor at all. I said the biggest thing was that for what you're paying for it's not worth it.
Don’t normally leave reviews but this place was absolutely amazing that I can’t not take the time to leave a comment. This was our first time ordering from here, was always skeptic based on location. Thought we would take a chance and see how it went. We were definitely not disappointed, each got a Regular Buffalo Fry. Hot and Mild. Chicken was fresh and lightly breaded so had a solid amount of meat and not Just bread. Fries were crispy and not soggy like you’d think. This is definitely a place we will go again and highly recommend it to anyone.
I feel really bad for the employees that work here. They're younger kids and on a Friday night had an entire restaurant FILLED with people waiting for their food. There was no manager just 2 young guys (teenagers) on a busy Friday night. Whoever the owner or manager is needs to step up and be a manager. I was told 5 min, we waited almost an hour for a small order of fries and chicken fingers. Insane. EDIT: To top it off when I got home they didn't give me the extra ranches I paid for and there was a hair in my French fries.
DONT GO HERE UNLESS YOU’RE PREPARED TO WAIT FOREVER FOR YOUR FOOD!!! I’ve only been here twice and both times only ordered a 5pc boneless and a buffalo fry. Both times I’ve had to wait over 20 minutes (last time almost 30) for my food. There is no urgency. Employees aren’t very hospitable either. Also, they will wear their food prep gloves to take an order and not change their gloves when they go back to the kitchen to prep food. I like their food but not enough to deal with the wait and lack of customer service.
The food is good. However, management really needs to get involved. I have walked into this place several times and the employees will look at you and not even acknowledge you. I have stood there for 5 minutes waiting for their staff to finish their personal conversations before assisting the customers. Half the time the orders are sitting on the counter. I was in last night and the staff never acknowledged me I stood 5 minutes waiting for somebody to help me, the staff used foul language and just very unprofessional.
Austin was amazing. He took the time to explain all their options, showed us the different sizes, was super sweet and overall amazing!!
Service
Dine in
Meal type
Dinner
Price per person
$50–100
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Buffalo Fries, Traditional Wings 5, Fries
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
No problems with finding a spot.
Kid-friendliness
Staff is very kind to kids.
EXTREMLY POOR CUSTOMER SERVICE! 01/12/2023 - Now I understand why the customer service (or lack thereof) is so bad. I was cleaning out my emails, and I got a response from The Buffalo Spot. The response started off "Hello Zane..." Well who's Zane - that ain't my name. I looked at other responses from the Buffalo Spot and they started "Hello Zane..." Two pieces of advice to management:1) Inspect what you expect 2) If you don't help the customer, someone else will. Feel me???
When they first opened, they staffed the place appropriately. Now, the last several times we have come they have either gotten the order wrong or chicken was burnt. Called in my order tonight and told me it would be ready In 3 minutes. I questioned the time because it usually takes at least 1/2 hour so I quickly drove there. Got here to find they took the order wrong and 15 minutes later I am still sitting waiting for the order. Ugh. Don’t think we’ll ever come back.
I was excited for this to open since it’s right down the street. Went there for the first time and I won’t be going back. Didn’t like any of the food, it was overpriced, and the menu is small. Employees coming from the back with used gloves on taking people’s orders, I’m sure no cross contamination going on there. Go have a sit down meal anywhere else and get better tasting food. I barely ever write reviews but I hope this will spare someone from wasting money here.
Love the Buffalo fries!! So yummy no matter how you get it. The Cajun is wonderful and the special sauce is delicious. However, they changed the way they make the chocolate shakes! I loved them; they tasted like real authentic chocolate ice cream shakes! Now they just taste like.. vanilla soft serve n whipped cream.. like cheap fast food shakes which give me a tummy ache. Honestly Mc Donalds chocolate shakes taste better than these. I miss the old ones
Oh my goodness! This place has got Buffalo Wild Wings beat! Bone-in or boneless wings with a variety of delicious sauces are available. But their specialty is a basket of fries with sauced popcorn chicken on top and drizzled in their special sauce! You can order it in small, medium or large; I got the medium, and it was still big enough to share. And their wings are on special on Tuesdays. This will definitely be a place I will be returning to.
I go to the location on Bell Road and 3rd avenue. The staff is always so nice professional and the owner she's awesome. The wings are always good if you want something extra special on Tuesdays cuz they're 60 cents a piece. And by chance this Tuesday Sherman was cooking like I said my wings are always good but they're exceptional and Sherman is there
Service
Take out
Meal type
Lunch
Price per person
$1–10
Wow I’m surprised this place is still open! Customer service at the front counter is beyond bad. Literally lunchtime and nobody in the place and they still can’t help you or even say “hi I’ll be with you in a minute”. Food was good first time I tried it a year ago, unfortunately the customer service is going to make this place fail miserably!
Service
Dine in
Meal type
Lunch
Price per person
$10–20
customer service no bueno. Disapointed. Waited over 20 minutes to get 5 yucky boneless wings things. I was hoping for bone in! Real wings. Another lady came in for a drink and she could not get her drink she wanted due to the machine being out.. and she had to inform them of that . This occurred around 2 pm not a busy time and everything should have been ready and refilled from a lunch rush WOW. How sad.
Sorry I have to change my review today.. The service was and my order was not fixed to my satisfaction. Plus the girl up front (the one with blue hair) kept arguing with me about institution. I've ordered mango habernero sauce and lemon pepper chicken wings in the past and today's order was bad no comparison. I threw it in the garbage. Poor Service today. I want ro get a refund but they weren't helpful at all.
I wish I could give this place 2 reviews. There food is worth 5+ stars, hands down! But what's really irritating...is that I called at 12:30 today to place an order for pick up at 5:00pm. Get here at 5:05 and since the guy I spoke to had left for the day, my order was barely done when I got here! Not only that but the girl that checked me our, Paige, was not customer friendly and kind of rude.
We have both been wanting to try this restaurant for so long and we finally agreed on it tonight. It was just underwhelming and disappointing. The sauce was weak and the chicken itself was gross. We didn’t even finish it. We were both left disappointed and with a stomach ache after a few wings and some bread sticks. Hopefully this was an isolated incident but we won’t be returning customers.
Got 20 wings and a shake costed $40.00, thought we would get a decent amount for that price, but no. Wings were very small, not that great. We ordered bbq, chipotle, and pinneaple jalapeño and got buffalo instead. Very much not worth the price, shake wasn't good either. Bdubs is better and more bang for your buck.
Service
Dine in
Meal type
Dinner
Price per person
$30–50
Axel was amazing he was quick and really trying to do everything with a sense of urgency! He made a mistakes and still managed to rectify the situation! He was happy and sweet the whole time!
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Buffalo Fries
I've ate here frequently for about 6 months now but everytime it gets worse. No consistency at ALL over or under cooked fries. Chicken is either perfect or barley edible. This time was my last when they burned the chicken and even put A DIFFERENT seasoning as you can see. Never eating here again and if you have allergies BEWARE. May be cross contamination.
This place is filthy! It's 430 pm on a Tuesday, with just one family eating in here.... Every single table is dirty and chairs are everywhere. Their soda machine and area around it is dirty as well. If I would've realized this before I ordered, I would've taken my money elsewhere. Disgusting! Do not eat here.... And look how small these things are.
HONESTLY ONE OF THE BEST PLACES to get some great wings!!! I always get the World famous buffalo fries it’s wings with fries together, with sauce of any choice, Ashley and Mena are the best employees chosen, helping me know what is there fav food at this location!!!!
Service
Take out
Meal type
Lunch
Price per person
$10–20
Nice place, friendly staff, good food and decent turn around time. Looking forward to trying more options especially a milkshake. Buffalo fries are delicious with a large variety of sauces. Only suggestion is to lable the container. My partner and I got similar flavor styles and had trouble telling which was which. Both were yummy …
The food was rushed and greasy. The portions were small. They gave us a whole bunch of fries but no real top ends like we paid for.
Service
Take out
Meal type
Dinner
Price per person
$30–50
Food: 1
Service: 5
Atmosphere: 5
Recommended dishes
Boneless Wings 5, Buffalo Fries, Traditional Wings 5
This place has great milkshakes. Today we decided to get food and it will be the last time. The chicken is decent, the fries were awful. Overcooked and mushy. It's really expensive for what you actually get. I paid $40 for hardly anything. Sticking to milkshakes from now on.
Meal type
Lunch
Price per person
$20–30
This place is great! I like eating their Buffalo Fries (Mango Habanero flavor), with extra meat. Quality is great, food is fresh, and the employees are nice too. This location has a Starbucks right next door, so you can order both while you wait!
Service
Take out
Meal type
Lunch
Price per person
$10–20
This place is literally the worst service ever. They are slow very slow. Over priced and they will make orders for people that paid after you. As a Uber eats driver be prepared to sit and wait for your order because guarantee it will not be ready. And they do not wear hair nets. Do with this information as you will.
The food is great, but the service is horrible. I have ordered multiple times for pickup and the food always requires a 20 minutes wait after arriving. I have waited 20 minutes after the expected time, and still required a 20 minute wait. There appears to be a preference for food delivery services over customers.
Ordered through door dash. Everything was amazing. They forgot an order of normal fries but when I called the location I was promptly connected to the owner who took care of it. Everyone was polite and friendly. I would definitely recommend this place and most definitely be going back. Food was great!!!
Took a delivery for here and now I really wanna try it! Seems like a pretty neat concept, started in cali. But I did wait about an hour for the food which I wasn't to pleased about. But customer I delivered to was willing to wait so must be worth it. Will update once I'm able to decide for myself
Food is pretty good and I like coming on Tuesdays for 55 cent wings. Music is kinda loud had to keep repating my order and my couldn't hear the people at my table. However 25-30 mins for 10 wings and a small fry is a little long. Maybe they were short staffed or something else behind the scenes.
I had to wait for a little over 6 mins and there was only one other person in line besides myself. Then when I got my order and the chicken bits had very little sauce. It was dry and unpleasant to eat. I paid 11 dollars to be disappointed. Probably not going back and I liked this place.
Been a regular here for at least 4 months, staff is always friendly , my order which is specific is pretty much always right! The wings, shakes, sandwiches , and frys are great and fresh 9/10 times! I see the or her reviews but I’ve had nothing but good experiences ♂️ …
The service was just as dry as the food waiting 45 mins for 2 orders of Buffalo fries. Seen multiple people come in for uber eats and not once did someone tell me an estimated time... there's hardly any sauce in the fries to begin with and the chicken and fries are super dry …
Great caring employees. Food was a little dry, but will definitely be back due to great customer service.
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 4
Service: 5
Atmosphere: 3
Recommended dishes
Buffalo Fries
Always a favorite of mine! I usually don't like boneless wings, but these guys have outstandingly delicious juicy boneless wings please give them a try, the staff is always friendly as well
Service
Take out
Meal type
Dinner
Price per person
$1–10
Buffalo Spot is impressive. With a menu so simple, they manage to screw something up everytime. Cold fries/wings, no sauce/dry wings, missing condiments, or slow service. Before you place your order, pick two from the list above then decide if it's still worth your money.
The servers were really friendly and the food was super good! The fries were especially tasty and the garlic Parmesan sauce was great if you love garlic! My husband and I stopped by to try it out and really enjoyed the experience. Typical counter service with tasty grub.
Celese was the sweetest cashier!! She made me and my friends day with her smile and happy spirit! Will definitely come back
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Buffalo Fries
My single order of fries took 32 minutes. It got "lost" and remade. Buffalo Spot did not offer me a refund. Fries were soggy. Such a disappointing experience it's almost hilarious. I had been excited for their opening but, wow, I don't think I can come back after this.
Amazing food! The special sauce pairs very well with the buffalo fries! Their customer service is so nice as well! Laura helped me out when I ordered and was so friendly! They have weekly deals on their food so definitely check them out and grab some food to go!
The wings were pretty good. I wish it came with more sauce on them and I forgot to request it. The fries were a fail for the family and unfortunately we had drinks with the order and the Sierra Mist wasn't changed so the kids had their first taste of soda water.
Great menu, a nice surprise. We'll be back. Kids working there were super nice. Clean tables and bathrooms. If you're on a diet, skip this place, fries, chicken, too good to pass up.
Service
Take out
Meal type
Lunch
Price per person
$10–20
It has its days. One day you guys are rockin it and the next youre heavily behind. I suggest more employees for such a busy restaurant. Wait can be anywhere from 15 to 30 minutes just for a small bowl of buffalo fries. . Great tasting food just takes forever.
Went in, ordered some milkshakes and they were really good. Very much enjoyed the quick visit.
Service
Dine in
Meal type
Dinner
Price per person
$1–10
Parking
There is parking but it's limited because of the other places around.
The best fries I have ever tried. Had some hot sauce on the top and it was awesome. Took small and I think it costed around $ 6.5. Medium size costs around 8.5 and large 10$. Will come back again to taste this delicious dish right here in the valley.
Google maps listed this location as having hamburgers. It does NOT. The only thing on the menu is chicken wings and fries.
Service
Take out
Food: 3
Service: 5
Atmosphere: 2
Recommended dishes
Buffalo Fries
Okay I want to start by saying that I do like Buffalo Spots menu and the food that they serve but with this specific location I have had a lot of problems and issues. This location isn’t really new, it’s been around for awhile now and you
If these people moved any slower, they would be in a coma... No sense of urgency in the kitchen. I placed my order 20 mins ago and there are still 5 customers ahead of me that haven't recurved their food. The woman cook walks so slow, it
Dine-in is open, but don’t waste your time unless you have a lot of it. It took us 20 minutes to get 2 salads and 15 wings, and then they got the order wrong. So now we’ve been sitting here for over 45 minutes - salads are finished, but
I went to the Phoenix Buffalo spot on Union Hills and 32nd. TERIBLE-- I ordered 5 Regular wings and 5 Boneless wings. Everyone of them was OVERCOOKED and DRY And they must of quail because they were so small in size. The chocolate milk
I have been waiting for months while this was built. As my first experience with the Buffalo Spot I was a very happy customer and I can say that they delivered on my boneless wings / french fries dreams and I left very satisfied.
First time trying it, and it was good
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 4
Atmosphere: 5
Recommended dishes
Buffalo Fries
They were super friendly. Food was great. First time and it was awesome.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 5
Atmosphere: 5
The hospitality was great and the service was impeccable. There was a waitress named Brisa who was very helpful, and efficient. She had our food out in a very timely manor. Easy 5 stars in my book.
IMO this place has the best wings going right now. I had their Original hot, which I would call medium, and Carribean Jerk. Sauce options are somewhat limited, but lots of sides to choose from.
Recently discovered this place - I love their Buffalo fries! We've only ordered to go but never had any issues with anything. Food is tasty and easy pick up if you are looking for take out.
Always get the boss fries for a quick lunch for the family. The latest one I got had no sauce on it. Please add sauce next time! Thanks.
The people working Friday 06/23/23 were amazing quick service, very knowledgeable and the food was hot and fresh. 10/10 recommend More
Call or order ahead. Good things take time. Many delicious sauces to choose from. Order more than you think.... They will get eaten.
Fantastic food that is freshly cooked to order. The downside is the wait. But it it one that I will gladly take over and over.
I got my food to go there was a small crowd eating no complaints
Food: 5
Service: 5
Atmosphere: 5
It was delicious I enjoyed the buffalo fries. Customer service was a plus thanks again. ❤️ …
Beautiful customer service thank you so much MR Nico for number 1 customer service
Didn't even order, saw the menu and the prices and left...
Atmosphere: 4
Best pizza almost as good as Red Devil's.
Service
Take out…
More
Food was good, people were friendly.
Service
Take out…
More
The Buffalo Spot: Reasons to not work here: