Thomas C. Montera, Inc. Funeral Home & Cremation Service is a Funeral home located at 1848 Westchester Ave, Bronx, NY 10472. It has received 212 reviews with an average rating of 4.8 stars.
Monday | Open 24 hours |
---|---|
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The address of Thomas C. Montera, Inc. Funeral Home & Cremation Service: 1848 Westchester Ave, Bronx, NY 10472
Thomas C. Montera, Inc. Funeral Home & Cremation Service has 4.8 stars from 212 reviews
Funeral home
"PLEASE READ MY REVIEW! Impeccable service! My mom suffered a great loss of her only son, my dearest brother last week"
"My wife and I want to thank Tom Sr"
"I am posting on behalf of my grandmother, who had a contract with this funeral home, to bury her mother, my great grandmother"
"We used Thomas C"
"Without asking the person if they were the only sibling they almost cremated my father and allowed my sister to notarized a letter stating she was an only child and I of course was the beneficiary and the proxy for my father and was the only one that was supposed to make decisions these people were very disrespectful and made me feel very distraught and disgusted on how they went about this situation as when I asked for the proof of the notarized letter they told me they shredded the letter Sad because someone was trying to do wrong and cremate and not allow other siblings to view their own dad is very hurtful I would never recommend anyone to do business with theses foul people"
PLEASE READ MY REVIEW! Impeccable service! My mom suffered a great loss of her only son, my dearest brother last week. It was VERY important for me to choose a funeral home that was going to show the upmost respect, not only to my family BUT to my dearest brother. Tom Sr and Jr. went above and beyond. He was caring, kind, sympathetic and gentle. Tom did a wonderful job on my brother. I believe Tom even worked on his smile. :) It was amazing. Brought me much joy. Everything our family was looking for. Even those that came to pay their respects appreciated the way everything was managed and handled. Please, if you are looking for services in the area, pick Thomas Montera. Tom will do whatever you need him to do. I asked him to keep all my flowers for a short time so I can come back and pick them up and he said "Absolutely No Problem". He even offered to deliver them for me to my address BUT I lived in Jersey so I understood it was a bit tough. He kept on asking and asking what I needed. Was very sensitive to my mom above all. WOW! Words can't describe my gratitude to TOM. Now every year I"m going to make him for Christmas my special Coquito and hand deliver it myself. Thank you Tom Sr and Jr if you are reading this. I will forever be grateful!
My wife and I want to thank Tom Sr., Tom Jr., Jessica and Nicole for the heartfelt service received. When my mom passed away in her home in October, I called the Thomas C. Montera Funeral Home; Tom Sr. picked up before sunrise and was so very kind with every word he spoke in guiding me through the process. The support my wife and I received was incomparable. The viewing and service went so smoothly, everything was so well timed, Jessica explained everything in great detail that morning when we were making arrangements. I can take forever in expressing our gratitude because words could never be enough for Tom Sr. and company. We can't recommend Thomas C. Montera funeral home enough. We did a lot of research in finding the right place and we highly recommend to call and find out what is the process so it can reduce the stress in making arrangements. (Add Thomas C. Montera funeral home as a contact in your phone) Tom Sr. and company really treat you like family. Thank you for being so thoughtful in these trying times. My wife and I bless you all.
I am posting on behalf of my grandmother, who had a contract with this funeral home, to bury her mother, my great grandmother. This funeral home is in breach of contract. My grandmother (who was the only one on said contract) had things changed around for this two day event. My grandmother was completely blindsided not knowing the changes were in effect, since she wasn’t notified prior to changing what she had originally requested. I reached out to the funeral home, and spoke with one of the directors, Jessica. All she could provide me with were apologies. She had stated since another family member paid(with cash might I add, so unbeknownst to them where the cash could of originated from) , they allowed the requests for different members to change things without my grandmothers permission. Unfortunately that is not how contracts work, and we will be seeing what else we can do about this. This moment is forever gone for my grandmother.
We used Thomas C. Montera Funeral home for my grandfather's service right after COVID quarantine began..late March 2020.There were rules of no more than 10 people to stay for the service and people who came to view the body could only walk in then walk out. There were also rules regarding the actual burial...we were not allowed to exit our vehicles to watch the lowering of the casket. Our hearse driver, I'm not sure if he was the owner...but he was wonderful. He made sure the cemetery personnel let us walk up to the gravesite and he was just a lovely man to be around. My grandfather passing at the start of quarantine was an awful experience and we had no idea how a funeral was going to work with all the restrictions...but this funeral home ensured my grandfather was buried with dignity and with his family by his side. I will forever be grateful for their professionalism, care, and respect during a difficult time for us all.
Without asking the person if they were the only sibling they almost cremated my father and allowed my sister to notarized a letter stating she was an only child and I of course was the beneficiary and the proxy for my father and was the only one that was supposed to make decisions these people were very disrespectful and made me feel very distraught and disgusted on how they went about this situation as when I asked for the proof of the notarized letter they told me they shredded the letter Sad because someone was trying to do wrong and cremate and not allow other siblings to view their own dad is very hurtful I would never recommend anyone to do business with theses foul people. Very very bad that at a time like this they do this to me I just lost my father the one person that meant the world to me and they couldn’t even help me knowing this was so wrong. Smh please people theses people don’t mean well.
I do not normally write many reviews but since Thomas Montera funeral home went above and beyond for my family I felt it was only right that I shared my appreciation and gratitude for them. As you can imagine when someone passes away it is very stressful. After a few phone calls I happened to call Montera funeral home and from the initial phone call their professionalism and compassion stood out. After visiting the funeral home and speaking with both Tom Sr. and Jr. it was clear that this family owned business was experienced, compassionate and accommodating. On top of that, the funeral home was very clean and there was plenty of parking for all the guests. They lifted a huge weight off my shoulder with their guidance and mannerisms. I just wanted to thank you guys and the staff at Thomas Montera Funeral Home for all that you did!
There are no words to express my gratitude for this funeral home! My maternal grandmother passed at the end of December, and we held her services at this location in the first week of January, 7 months later unfortunately we had to do the same for my paternal grandmother. This funeral home and their staff are so understanding, helpful and informative every step of the way. Both funerals were beautiful, and my entire family had a sense of calmness over them because the location is clean, bright, and beautiful. Everything is done in a timely manner and their attention to detail is amazing. I would highly recommend this establishment! Thank you Thomas Montera Funeral Home for everything.
We recently had my brother, Alex's services at Thomas C. Montera funeral home. From the first call to the day of the wake, my family was treated with compassion, dignity, warmth and respect. The staff at this funeral home made the pain we were feeling less intense because of the care that we received from them. They went above and beyond. Unfortunately we have had 6 deaths in the last several years and utilized other funeral parlors to take care of our deceased loved ones' funeral services. The experience we had at those other funeral parlors were terrible which is why we chose to look for another place. Thank God He led us to Thomas C. Montera funeral home. I highly recommend them.
I highly recommend this home for your arrangements. I called to get some information on how much an urn would be and was handled by the employee with dignity, respect and a professionalism that was simply stellar. While funeral costs are outrageous their prices were very affordable. This call was made becasue the home that handled my father was atrocious and I had to call around for an urn for his remains. Not only did they provide the service in a timely basis they also gave me a large amount of information about where I was going to have my father's final resting place. Tom made me feel comfortable , he was courteous and caring.
My Family and I are so happy to have found such an amazing family owned funeral home during an incredibly hard time in our lives. I truly can’t say enough good things about the professionalism, ease and comfort that came with Thomas C Funeral Home. They came highly recommended by a family friend and carried out their expectations. They were prompt and caring, making the process easier- especially the day of the funeral making- sure our needs were met and done so in such a gracious manor. I’m writing this review more as a thank you. We will forever appreciate the kindness that was received during this time in our lives.
When my father passed away, my family looked to me to handle the arrangements. I was clueless and didn’t know where to start, and a friend recommended Thomas C. Montera Funeral Home. I am so thankful for that recommendation, because the staff there was so helpful and caring every step of the way! It never felt like a business transaction, it was more like having a family member helping me along, and the cost was much less then my family had even prepared for. It is never easy losing a loved one, but if you do I highly recommend letting Thomas C. Montera Funeral Home help you with all your needs ❤️
They provided affordable prices, they break it down to you about prices in different categories, which make it easy to see where you need to cut down if needed. We had one day service and the staff did a great job preparing the room and his clothes for my dad. They assisted me with the cemetery, a clergyman for the burial service and even the funeral director or associate was there at the burial to make sure all was alright as we entered to the cemetery and during the burial service. Thank you staff for making us feel at ease during this difficult time.
Tom Sr, Tom Jr and their entire staff exceeded my expectations handling my aunt's cremation. I had anticipated that this process would be arduous but Tom Sr was wonderfully responsive and made sure everything went smoothly. Tom Jr even stopped by and hand-delivered the ashes & death certificates because he was in the neighborhood. Wow, what personal service! They were extremely empathetic, professional and so helpful during a most difficult time. I highly recommend Montera Funeral Home. Top notch service and a caring team at super competitive prices.
During the covid-19 crisis my family and I lost our father and unfortunately had some trouble paying for a proper service. We called around to multiple funeral homes in the Bronx and Thomas Sr and his son were the most understanding in working with my family for an affordable price. They were professional and compassionate, and made sure during this stressful time our family was able to give our proper goodbyes while abiding by covid viewing guidelines. They took great care of my father and I’m glad I gave them a call.
We used Thomas C. Montera Inc. and were very pleased with the professionalism and comfort throughout the whole process from the owners and their staff. Every charge was itemized and explained. At no point in the process did we feel rushed or that they were bothered with our barrage of questions. Considering the cost for a funeral is less than their competitors in the surrounding borough’s, it is refreshing to see that they take pride in their work and do not take advantage of customers in a vulnerable state.
I am relieved that I chose Thomas C. Montera Funeral Home after contacting three others and comparing prices, facilities, etc. The funeral home was clean and beautiful while offering plenty of parking in a secure lot. The family-owned business was warm and inviting, and both Tom Sr. and Tom Jr. helped make me feel comfortable by walking me through everything, as this was my first time making arrangements. I can’t thank them enough for being so professional, yet empathetic during such a trying time.
The Montera family handled my mother’s funeral with the utmost professionalism. I was very pleased with the way Jessica handled all the business details with me and how Tom and his son were incredibly thoughtful and kind to my friends and family. When mom died in Florida, Tom Montera contacted their third party liaison funeral home to handle mom’s embalming and transport to the Bronx. The pricing for the entire funeral was reasonable and very cost effective.
My grandfather was in hospice care for 5 days and during those 5 days I reached out to a few funeral homes. None of them showed as much compassion and professionalism as I received from Thomas C. Montera funeral home. Thomas and his staff were so helpful during the the most difficult and stressful time of my life. They were very attentive to all of our needs and everything went so smoothly. Plenty of parking and easy to get to. Highly recommend.
We are so grateful for the caring, courteous, professional, compassionate, knowledgeable service received from every single member of your office. Thank you for the grace and kindness towards my husband as he navigated this difficult process in arranging the funeral service for his Mom. You made my mother-in-law look as beautiful as she was. Your experience and guidance allowed us to honor our loved one in a very special way. Thank you so much!
I can’t say enough about Thomas senior and Thomas Jr. they were great to me and my family during the tough time of the departure of my father into God’s arms. The Ladies there were also great and are very sensitive to our pain. Thank you ladies for explaining again and again so I can understand. I would give them 6 star if it was available. Thank you Montero family for your kindness and love for what you do. I appreciate you!!! Alexandra M.
Simply the very best and most professional funeral service provider available in the area. I have a large extended family and we have used Thomas Montera Funeral Home for our funeral services for many years. They have always been extremely helpful, compassionate and professional, making a difficult situation much easier to bear in every instance over the years. A great family business with strong roots in the Bronx community.
I was here for an elderly family's member's funeral and considering the occasion (because they are never easy) the staff was pleasant and professional. Now I'm an in the pre-planning phase for one of my parents and working with them has been great. They are very understanding, sensitive, compassionate and helpful. If you have questions they will answer them, if not right then and there they contact you in timely fashion.
I was having such a hard time putting my uncle to rest, I was a mess. However, one of their kind-hearted employees sat next to me to listen to me ramble about Barry, my uncle, during the service. I think her name was Nicole (Give her a raise if you people read these). Anyhow, the funeral home was clean, Uncle Barry looked like he was sleeping peacefully, and my family left feeling like we were taken care of.
When planning both my Parents funerals, the Montera Family provided much Compassion and Professionalism. Their guidance allowed for a truly dignified service that comforted my Family & Friends through Our Grief. The Montera's even insured that my Father was granted a Military Honor Guard, as he was a WW II Veteran. We are Grateful for all the Kindness and Guidance they willingly provided.
Disrespectful and dismissive front desk manager. She gave us an appointment at 3:30, and we arrive by 345 while we were taking out cash to pay for the service, and she refused to see us. Obviously, she double booked, which is hard when you are trying to manage the loss of a loved one from people shouldn’t be in this industry, and it’s clear that this manager should be finding a new job.
We held funeral services for my grandmother here. Tom and Tom (owner and son) were incredibly professional and caring. I could see how a person could get callous from being in such an industry, so it was a relief that they showed such concern for my family. Overall, I’m very satisfied with my experience and would recommend this funeral parlor to anyone who asked.
Highly recommend! Thomas was very kind and patient with my family while we made arrangements for my father. We didn't know what to do or what to expect and Thomas took his time with us to explain everything. Great service & staff! They took care of everything for us and we did not have to worry about anything. My family and I are very grateful for their services!
I guess when you see the reviews you think this funeral home is great.NOT! Because my experiences was horrible and we can't get a do over. No customer service follow up prior to the day of the burial..I wonder what plays a role how well they treat your loved ones body because they got their money up-front..SMFH. I'm so sorry MOM..
The Montera experience was something not expected during such a difficult time. Truly amazing people. They helped throughout every step and there were no surprises. It was not easy to stay focused at that time but everything turned out better than expected! The compassion and professionalism stand out above all. Thank you again!
I wish there was more than five stars to give to this place. The staff service is so so personable and supportive in these difficult times. Thank you for being so empathetic and making my family comfortable by explaining everything. The facility was very clean and price was great compared to others in the area.
They treated us with such love and compassion I highly recommend Montera funeral home. Thomas Jr was so helpful and sweet he really made the entire process go so smoothly. We love Thomas Jr he’s incredible and smells Very nice. He’s so well put together and very handsome. Thank you again for everything.
Everyone at Montera Funeral home expressed incredible compassion to my family. They were kind, sympathetic and professional. They helped my family through a difficult time and provided excellent service. I would highly recommend them to help see you through a difficult time loosing a loved one.
This family run business treated me like family and made the worst day of my life a whole lot easier. These people are professional and sincere. I have recommended several family members and friends. Look no further, when your loved ones need help going to their final resting place.
Very professional and compassionate during really tough times. Thomas Jr and Sr are both class act guys who went above and beyond to accommodate our needs and resolve issues in a timely manner and most importantly provided peace and comfort to our grieving family. Highly recommend!!
Thomas Jr., the funeral director is the most amazing and helpful person I have met in a long while. He shows great service through his compassion for you and your needs, and his attitude and willingness to assist is above and beyond. I truly appreciate everything he’s done for me.
There are no words to express how thankful my family and I are to Montera funeral home. They were patient and truly took their time to guide us through the process of planning the services for our loved one. Everyone was very friendly, understanding and professional. Thank you !!!
Look no further, after having dealt with Thomas Montera, you will have found the most caring, compassionate and professional funeral services. Thomas and his staff go the extra mile and take care of all the details from beginning to end. They make a difficult situation easier.
I used Montera Funeral home for my dear aunt's funeral. The staff is professional, caring and considerate. They treated us like family, and helped plan a beautiful funeral for my Aunt Josie. Thanks to Thomas and his staff for your kindness at a time when my family needed it.
I Highly recommend this facility. It is so clean and sanitized. The workers are very friendly and helped me throughout the entire process. Even on the day of the funeral when your mind is focused on your loved one. I felt my father was in good hands. Thank you Montera team !
This place was amazing! It is beautiful and well maintained but most importantly the people were awesome. They took a very bad time in my life and made it easy and bearable. They really cared about every detail especially our family's feelings. Thank you to all!
My family and I were very grateful to the staff for all their assistance and guidance. From the moment you walk in they treat you professionally and are empathetic to your needs especially during such a vulnerable time. I would highly recommend their services.
Amazing family owned funeral home.They were very accommodating in a difficult time.They are very professional, kind and caring.The place is clean and they know exactly what you need.I would highly recommend using them.Thank you guys so much!!!!!!!
Could not of asked for a better experience. During such a hard time, when it’s hard to think about anything, the staff took care of everything beautifully. The definition of professional and compassionate. Thank you for everything
Professional, kind, respectful those are just a few of the words I would use to describe the team at Thomas Montera Funeral home. They took the burden onto themselves and offered comfort during a difficult time. Thank you!
I highly recommend this funeral home! They were knowledgeable, professional and compassionate throughout the whole experience and addressed all of our concerns.They made a difficult time a little easier. Thank you!
Professional, Courteous and Compassionate Staff. The facility is always immaculate inside and out. Not only, do I recommend the services of the Thomas C. Montera Funeral Home to any in need, I trust them as well.
Very compassionate and willing to work with you. During these challenging times, many people want to take advantage, but not Thomas C. Montera. This funeral home gets high honors and is highly recommended A++++
Tom and his team were a pleasure to have by our side during these difficult times. They were extremely accommodating and look a lot of stress off our shoulders. Very professional and straightforward.
In the most diffucult time Montera Jr. and Sr. were very professional and compassionate. There are so many great things to say about their services. I was also impressed how clean their facility is.
Recently had a beautiful ceremony for my grandmother at Thomas C. Montera funeral home. Everything was planned perfectly and the staff was very professional and courteous. I’ll definitely use again.
Very professional and compassionate staff. I appreciate all your help during this difficult times and was so thoughtful of you posting my sister as a teacher on your obituary. Thank you …
The cleanest, well kept facilities. Even the bathrooms are beautiful. The staff is very curtios, and pays very special attention to details, and make sure the family is tended to. Outstanding!!
Great family-run business. Affordable, honest and trustworthy. They really go above and beyond! The staff is very compassionate and professional, Highly recommended. Wouldn’t go anywhere else.
The Monteras were extremely helpful and kind at a very difficult time for our family. They were Very professional, accommodating, and compassionate during a family’s most heartbreaking time.
Family owned funeral home. Tom and his son were professional. Jessica was very compassionate. They took care of everything which was a great help to our family during this difficult time.
Excellent service! Thomas was very kind and patient. He went above and beyond to help accommodate my family during this very difficult time. I highly recommend using his service!
This funeral home was very professional and the place was kept very clean. Everyone I met there was nice and accommodating and helped me and my family through a hard time.
In my time of need, for myself and the family, the Montera Funeral Home could not have been more compassionate, caring and professional. I highly recommend their services.
They took great care of my late grandfather and the facilities were very clean. Very professional and accommodating staff. Definitely coming back for my other grandfather.
Montera Funeral Home was extremely easy to work with especially during such a difficult time. The team was very knowledgeable and lifted a lot of stress of our shoulders.
I appreciate the work Montero Funeral Home did for my father. They put my mind at ease. Very compassionate and understanding. Explained everything in detail. Thank you
I am so very grateful having to have found Thomas C Montera Funeral home. They took care of everything that had to be done. Everything was perfect. Thank you so much.
During a difficult time you wouldn’t find kinder people to help organize your families final wishes. You’re treated like family. So grateful for the Montera family.
Very helpful with everything our family requested. Very personable staff & they made us all feel very comforted with all of their help. Definitely recommend.
They make you feel comfortable through the whole process and their kindness and professionalism help you get through your tough times. Highly recommend.
In the most difficult of times, Montera Funeral Home treats each family with dignity and compassion. They're professionalism and empathy go unmatched.
Funeral in April 2021 was simple clean organized. on the way to the cemetery I was with owner great ride very professional Thank you for everything.
It was years ago but I used them for 2 family members. They were kind and did a fantastic job. They are better than the funeral home dBy st Helenors
Outstanding service, professional and compassionate. I could never have navigated the lose of my father without their help, guidance, and caring.
Very professional and nice family run business. Tom (the son) is very personable and compassionate and it shows with everyone he interacts with.
Montera Funeral Home staff are thoughtful and compassionate. They answer all my questions and took time to make sure I understood everything.
Their service is amazing, very friendly people who do there best at providing there service. Would recommend this place to everyone I know
Tom Sr. And Tom Jr. are two of the classiest men you’ll meet, and their family owned business is no exception. Use them with confidence.
A great family ran funeral home. Very caring, considerate and have a lot of patience during a time that was super difficult for me!!
Service was exceptional and accommodating to all of our needs and wishes. Couldn’t of asked for better treatment. Highly recommend.
Extremely professional family business. Tom was very caring and attentive during the most difficult of times. Highly recommended !!
Professional, friendly staff. Highly recommended. Looked at 3 places before these guys, they were the best option hands down.
Thomas C Montera is a great place, they help me through this difficult time they are very patience and understanding
Their personalized service and compassion will make you feel at ease without hesitation. I highly recommend!
Tom was very compassionate and understanding during a difficult moment. Would recommend to anyone in need.
Compassionate, professional and respectful staff. A very clean facility with easy access/ parking!
The care & professionalism that was accorded us during our difficult time was greatly appreciated.
Helpful, knowledgeable, compassionate staff. Thank you for all that was done in such short notice.
It provides good service,it is the best funeral home,the staff Is very friendly.l recommend it.
The Montera family assisted us in our time of grief. They are a wonderful, professional team.
Excellent and respectful service. Everything was taken care of during such a difficult time.
The Montera's are so kind and compassionate, they treat everyone that comes in like family.
They go above and beyond! Very compassionate and professional staff. Highly recommended.
Compassionate! In such a trying time they give you the utmost respect an compassion.
A kind/compassionate staff who was eager to simplify a difficult time in our lives.
This family run business is very professional and compassionate during tough times.
Never easy to lose a loved one, thanks to Tom and family for easing the burden.
Thomas is very compassionate and delivers great service at an affordable price.
Very compassionate and caring. Would recommend for any loved family member.
Tom and Tom are very professional. I highly recommend Montera funeral home.
They are compassionate and supportive in a difficult time… Great service !
Great family business, they handle everything very professionally.
A compassionate, respecting bunch, able to give the best service.
Very compassionate employees. 5 stars. Thanks!!!
Very attentive people.