Super Star Car Wash is a Car wash located at 1115 Jacksboro Hwy, Fort Worth, TX 76114. It has received 476 reviews with an average rating of 4.8 stars.
Monday | 7AM-8PM |
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Tuesday | 7AM-8PM |
Wednesday | 7AM-8PM |
Thursday | 7AM-8PM |
Friday | 7AM-8PM |
Saturday | 7AM-8PM |
Sunday | 7AM-8PM |
The address of Super Star Car Wash: 1115 Jacksboro Hwy, Fort Worth, TX 76114
Super Star Car Wash has 4.8 stars from 476 reviews
Car wash
"Great service"
"I went to get my car washed with the expectation of getting the promo $5 wash"
"My car is cleaner than it has been in a while, but I think it scratched my car"
"I want to start of by saying that every thing won't always be perfect but if you're a new business, I sure hope there are improvements based off faculty equipment or lack of attention"
"Great place and great monthly plans"
Great service. My first trip at the wash was a more premium wash, and it was great. My second and most recent trip was just the $10 basic wash. The basic wash does a pretty solid job, and they provide free towels and vacuums to use afterwards to work with if you need to polish things up a little. I have no complaints about the services and will be back again soon! I had an issue with billing and it was resolved quickly by Patricia in customer service. After my $10 basic wash, I was mistakenly signed up for a $24.95/mo membership and was charged afterwards for the proceeding two months before I caught it (I've been really busy, okay?). Seeing that there was no email address tied to my account (necessary for full account creation) and no activity since my $10 basic wash on the account tied to my license plate, she saw my issue and refunded the full amount I had been charged those two months and cancelled my ghost-membership. At the beginning of the call I was told I'd be on hold for 28 minutes - I was on hold for right around that but had the option to submit online and be contacted by them - I opted to stay on the line. It is nice when you have expectations met for these types of proceeses! Once on the phone, Patricia worked quickly and efficiently and at the end of our call explained how the company values me as a potential return customer (I will be) and that it was important to their business to rectify these types of mistakes. 12/10 customer service. TLDR: great service, great customer service. Would recommend to anyone! Just be sure you aren't being accidentally signed up for their membership if you don't mean to :-)
I went to get my car washed with the expectation of getting the promo $5 wash. My car was filthy so Tee and Jaccob suggested I get a better wash. I explained to Tee that my car was so dirty do to a water main breaking close to my home and I have to drive through puddles. Tee asked if I lived close and suggested I get an unlimited car was. Both Tee and Jaccob too their tim explained the differences between each wash and the price differences. Jaccob was very polite and assisted with me becoming a member with unlimited washes. I will say the 3 times I’ve been here I’ve always had good experiences with the staff. I expected someone to spray my entire car before going through the wash, unfortunately that didn’t happen. There could be improvement on the supply of towels and spray bottles which I’m not even sure what should be in the bottles due to them being empty. I do like that air for the tires are available and to air to clean out your interior.
My car is cleaner than it has been in a while, but I think it scratched my car. Maybe it just revealed old scratches I didn't know about though? The wash did get bird poop off my car. I was surprised to see lots of people using the vacuums as there wasn’t a long wait at the front. Ruben did a good job of efficiently explaining the process and directing us to get our wheels in the track thingy. The vacuum area was nice and it looked like they had free air. They also have damp cloths so you can clean inside your doors where the wash can’t reach, which I’ve never seen before but found very useful.
I want to start of by saying that every thing won't always be perfect but if you're a new business, I sure hope there are improvements based off faculty equipment or lack of attention. I just recently visited this car wash and got the $10 wash. I can tell you that I had to drive to another carwash just to actually get a scrub on the top of the vehicle. The water that came to rinse off the soap must have stopped working because I was left with soap and dirty stains all over after the air dryers were done.
Great place and great monthly plans. Very affordable I pay 27 bucks a month and includes unlimited washes. They also offer air, towels and glass cleaner and vacuum. All that is included with the wash They don't keep the glass cleaner bottles full and they usually have like 7 spots with cones so you can't access a place to park and vacuum. When it's packed on the weekends that sucks. But for the price I pay it's worth it.
Just left there and what a terrible job. Only half of my truck got washed because the left side brush wasn't working so I only got the right side washed/scrubbed and the over head water and soap. The staff is lazy. They didn't scrub the windows or the back of the vehicle. I wasn't offered a cleaning towel like they normally do. Also half of the vacuums don't work or are missing the hose. What a ripoff.
First time trying this place & so far not bad at all!! First of all, the young lady & gentle men that came to help me were very friendly & helpful. I had a free carwash coupon but couldn't find it, but they still let me go in free. Vacuums work great. Couldn't get clean towels but they were very busy so can't complain. Really enjoyed this experience & highly recommend this place. Super Star Car Wash!!
Took my car for a carwash, and the machine broke off my spoiler. I did a report and never heard from them.I went twice to ask about it, and they would just stall. The guy that worked there said it wasn't the first time the machine broke off a spoiler, so i thought they would be able to at least give me something to fix it, but i called today and they said they cant do anything about it.
Super Nice gentleman named "Tee" was most helpful in entering my new bank card into my account. He is so knowledgeable, friendly, fast, not wasting my time, walked me right through it. He made me feel like Super Star Car Wash is really taking care of their customers. He is truly an asset to your company. Thank you for having him here. He was very professional yet friendly.
Let me say this is hands down the best car wash I have been to! As soon as I pulled up there was an employee there to greet me. I believe his name was Gary. Gary was very respectful and explained all the packages to me. I wish there were more people like Gary around at every place I went!! Y'all are doing a great job! Keep that up and get more employees like Gary!!!!!
T and Milton were so happy and had high energy at 8 in the morning. I'm not a morning person but T's enthusiasm made me perk up and smile. I advised Milton that I had not been here before and without hesitation he explained each option and monthly options. I will definitely come back and tell others to come. They gave superior customer service!!!
The car wash was one of the best I have been to in a while! Ruben helped me get my code scanned for my car wash and was very nice and helpful in answering my questions! They also give you a free wipe and air freshener as you first go through for your wash. They also provide towels so that you can dry your car.Will definitely be returning!
The 2 workers I spoke with are extremely professional. I appreciated Weldon letting me check out the vacuums and air compressor before my car wash. I didn’t even want a car wash but the air compressors are really good and I was able to clean out the inside of my car so well that it would have felt unfinished not to have a car wash.
This place is AWESOME! One of the staff members Tee was a great help this morning with selecting the best options for my car and also very friendly and fast because I had to get to work this morning. If I could rate 10 stars I would. Highly recommend I have never been anything less than ecstatic about the quality of service.
Got basic automatic wash. That part was pretty much like any other automatic wash. They have good free vacuums, air blasters for dust and it is really nice that they have real dampened towels by the vacuums to wipe down your car afterwards. They even have window cleaner in spray bottles for you to use.
Great Place! Great customer service, Excellent Staff, This guy Tee always Doing a great Job, I’m always coming here to wash my car, they got free vacuum and they also provide towels, Air freshener, wipes, they even have window spray cleaner!!! Love this place, thank you Tee for your great service…
My car was gross after the storms last night. Pulled ip to this car wash and the friendly gentleman Weldon assisted me. The sales guy was very knowledgeable and my car wash was great. I even got an air freshener and a wipe. Vacuums worked very well! I will continue using this wash!
I was just here yesterday for a car wash, and I came home to find the sides of my car all scratched up. Little white scratches all up and down both sides. It seems they don’t ensure that all the moving parts inside the car was are safe for your vehicle. I will not be returning.
T is always great and full of energy every visit! 4 out of 5 because even with top package membership I never get tire shine, but frankly that's 99.9% of car washes on this side of town, overall good quality wash though. Convenience and customer service keep me coming back.
The service is always great it’s one worker or manager by the name of Tee that’s always smiling and having a positive attitude even got me to purchase a car wash pass and it’s always clean and the fragrance they give smells sooo good will definitely be back …
Beware!!!! They will sign you up for a monthly service without your consent and charge you!!! They have been scamming me for months now. I went for one drive through car wash back in Feb and have since been charged hundreds of dollars. DONT GO HERE
I absolutely love coming to this car wash!!!! Everybody is always so friendly and always willing to help out!! I meet Tee today and he was so nice, kind, and funny!!! He really started my day off. Thank you Super Wash for always being amazing!!!
Exceptional customer service ! Ruben was awesome and took great care of us !! I got the lite wash and I was still satisfied with how clean my car came out and the amenities they have for customer use are full service !!! 10/10 recommend!!!
Was my first time getting my car wash at this location, got to meet this guy named Ruben which made my first experience even better.... Very helful and professional, i liked the way he treated me... definitely coming back to this spot.
I was in the area and was in desperate need of a wash. The staff was friendly and welcoming. One employee, Jorge was exceptionally helpful in getting me taken care. My car looks great, and easy after wash care. I'll definitely be back.
Towels are always fully stocked, the car wash itself gets my car super clean, vacuums are always working well, plus the free air is super convenient! Employees are also very kind and helpful. Definitely recommend getting a membership.
Love this place to wash my car.Great Service, Excellent Staff!! All of them, especially Tee Always doing and Excellent Job, he’s very helpful and Friendly. I’ll Recommend this place 100%, very good prices and Great customer Service!
Great service and wash. I just got the $10 wash and my car looks great. I got an air freshener and some wipes to clean my dash too. Good vacuums for free and they provide you with towels to clean your glass and air for your tires.
Amazing customer serivce , a bunch of smiling faces. Carwash was amazing with all that soapy goodness and wonderful smell Vaccumes worked good had a all around great experience monthly subscription definetly paid off !! …
Excellent experience this morning when washing my car! I had a small issue spoke to Jackie G she took care of the issue! Great customer service. See you soon Jackie! GOD is great to us all when we allow him into our lives!
They have towels to wipe down your vehicle, window cleaners, compressed air for both your tires( red nozzle) and to blow out those hard to reach areas( blue nozzle). Plus at a reasonable price for first time $22.00
Do not go here! The machine knocked the spoiler off my car and they are refusing to fix this. Trashy place. There are plenty more places within a half mile of this place…if you like your things, don’t go here!
I am on the monthly plan and always treated as a honored guest. They are always friendly. Everything is new and clean. They are open until 8:00 at night. Self service with towels and vacuums. Love them!
Jackie helped me get signed up with a monthly membership today. Everyone who's helped me out here has been really friendly and I love that they provide supplies to clean up the inside of your car too.
Ruben customer service was next level! Today was my first time here and he did a spectacular job of explaining everything to me he was very helpful!I definitely will be returning …
This is a great place to come and wash your car with a good price on membership and not to mention the awesome people that work there like Mr Weldon are amazing sweet and professional
This is one of my favorite car washes. The vacuums work an it clean .I purchased a membership an couldn’t find the receipt Tee helped me print another one he was very nice an helpful.
by far my favorite car wash. fast friendly experience. special shout out to samantha! always has a smile and provides me with nothing but the best service. i will definitely be back!
Jackie G is such an amazing person with a positive attitude and always has the biggest smile every time I come! Jackie is great help and is always looking out for the costumers! ❤️
Tee and Ruben Did a great job and was very helpful on any questions asking about the wash plans y’all have to go check it out for y’all self highly recommend car wash to go too!!!
Tee had exceptional customer service. He was very helpful in me choosing the correct car wash for my car and also provided insight on the car wash program. Thanks Tee!
Dallas Texas 75237 Aŵesome!! Free Super Wash was giving to me Thank You Hwy 67 & Cockrell Hill Duncanville Texas. I go there a lot clean damp towels to dry your car.
Jackie is so friendly, she’s the only reason I decided to go with the membership! Made for a great car wash experience for sure; can’t wait to go back all the time!
I honestly enjoy my weekly visit to the car wash, the guys are always friendly, helpful, and always have a smile on your face, Tee is very helpful! Thanks Tee
Wow my experience was 1000% better than I expected employee named RUBEN was very helpful and friendly very professional thank you you have a forever customer
Great place for a quick wash! Friendly staff, machines always work and the car comes out clean every time. Tee is the man as well. Great customer service!
TEE IS THE MAIN MANN!!! He was super kind. He helped me greatly figure out what I needed. He has a phenomenal, personality which if you want to come back.
Ruben had great customer service. Today was my first time here and he did an amazing job of explaining everything to me. I definitely will be returning ☺️
Excellent customer service! Ruben is phenomenal! He was very polite and courteous! Great wash for the car too and all the amenities to clean the inside!!!
Had a great experience! Norris was super kind and helpful. I signed up for the monthly package because the price was cheaper than 2 separate car washes.
Ruben is a great worker he is very friendly and he always takes good care of me when i go to this carwash always leave my truck looking new and shiny
This car wash is the best one I’ve ever been too! T always has the best customer service. I’m very satisfied with my membership at this car wash.
Jacob and Weldon some 5 star guys Don’t want to get the upgrade until they mentioned it!!! Wonderful people and great wash!!! Come check them out
Car came out shining so bright! And customer service was amazing. I had a man Tee help to make sure I left completely satisfied with my wash.
I really appreciate Ruben he had the best customer service & was so nice! Y’all need to give my boy a raise Immediately too @Supertsarcarwash
Needed a quick, good wash to get the bug guts off my car from our road trip to Fort Worth... did the job. Wilbur was pretty helpful as well.
Need a wash after a road trip, but it's raining today. As soon as I can, this is THE place to take your vehicle for it's very own spa day!
Great Wash And Also Very Great Service From Jaccob Very Helpful And Specific Helped Me Throughout My Options Highly Recommend Coming Here.
Place is having issues, car doesn't get clean anymore, they're diluting the windex!! Spotted car,vacuum on one side doesn't work neither
Is really fast and the people are nice and they trying to help you all the time when I got my membership Ruben it was a helpful person.
Tee is the greatest of all time give him a raise. Make him regional manager over the whole state of Texas he deserves it …
I have the membership and love how quick and easy it is to wash my car! The staff is helpful and kind! This morning T took care of me!
Jackie is the best there! Explained the monthly plan to me and I without a doubt signed up! Best carwash with the best people around!
Nice car wash..great customer service. I dealt with employee "T" today. He was very helpful, professional and courteous..Will return
Very fast and efficient, Ruben was able to explain everything to me and I was able to get my car wash clean and shiny within 10 min
Great car wash! Has damp towels, free vacuums, air pumps and compressed air. Also responsibly priced, especially for a membership.
I use them for two companies that I manage and have had a smooth experience keeping 2 fleets of vehicles clean around the clock.
I have a membership and it is so worth it. Staff is always friendly and they always have rags to clean. Very nicely maintained.
Great location great customer service I got exceptional help from a young man named Ruben he was very helpful with everything.
This carwash is always great!!! All the staff is very courteous, T is always greeting everyone and smiling! Highly recommend!
Great service by Weldon and very professional! Super satisfied with my car wash!! Thank you for employing an amazing worker!
I've always been able to get my car washed quickly at this location but some of the vacuum and air equipment needs repair.
Fantastic car wash. Plus free towels, cleaner, vaccine and even an air freshener with each wash. Extremely friendly staff.
Great carwash. Awesome customer service. Tee is always very professional and enthusiastic. Keep doing a great job …
One of the best car washes I've been to. Free vacuums and staff is really nice. Special shout out to Tee and Jacob.
Great car wash everything is always stocked and the workers are very friendly and helpful especially Tee and Weldon
This isone of the best car washes I been to here in all fort worth Ruben,and T are always giving excellent service.
Come here every weekend great customer services truck comes out very clean every time only car wash I would go too
Quick and efficient! Not harsh on my car compared to others LOL. Ruben’s customer service speaks for itself 10/10.
Tee is awesome. This place is helpful for Uber driver! We need unlimited washes and vacuums and air fresheners!!
Gary at the denton hwy location is great. He’s always friendly and helpful. Always nice to see his smiling face.
These guys are fantastic!!!. Great customer service. EVERYTIME!! Jackie G always has a smile and ready to help!!
Great car wash, staff is always helpful ! its kept nice and clean and always available when I need a car wash !
Great customer service! Ruben welcomed us with his great energy, super welcome and helpful with no hesitation!!
Great experience! Ruben was of excellent help and just always so attentive! Definitely recommend coming here!!!
occasionally, they do have a machine that breaks down, but the staff is always extremely nice and professional
Love the staff! Always nice and give good deals on wash’s too!! Tim and Milton helped me out today !! …
Tee and Milton are very friendly employees and they make coming to this car wash a very pleasant experience!
This young man is always prompt to help, nice, polite with a smile. At 71, that says q lot of his character.
Love this place! Got in on the special and get the best washes for cheap! I’ll always have this plan …
T got the best customer service hands down! Its like a family environment every time i come give T a raise!
Fantastic! Best automatic car wash in awhile. Towels and cleaner and I even signed up for the monthly wash.
I love coming here! They always have great service, and the best prices I’ve seen so far with memberships!
Tee was helpful and professional. I fastly got my truck washed, vacuumed and dry ! QUICK AND GOOD SERVICE
Great customer service and they keep up with maintenance on their equipment and keeping a clean facility.
Ruben at superstar car wash on Jacksboro Hwy took care of my wash and provided awesome customer service!
The service was great, it cleaned the car. The inside is clean as well and it overall does a great job.
Great Carwash! Fast, Clean & Really Professional Service. Best in the Downtown Ft Worth area for sure.
Lead Tee and all the crew are amazing. I have been going here since I first opened and I love it.
Wash is always super clean, and towels are always available! Jacob is great at the front as well!
2374 reviews
3251 Golden Triangle Boulevard, Fort Worth, TX 76177