Had bad experience with payment issue they took all my money I had from an acct I didn’t authorize for billing. However, after some phone calls the GM of Wedgwood in FW did return my call and had regional manager approve the refund from what was charged so I def have to leave feedback to say they did help me and went the extra mile to make sure I wasn’t left with such a bad experience and def helped having my money back for food lol. I appreciate the extra service from the management team and if I decide to return to the gym life I prob will go back to that club only bc of the help I received after such an infuriating initial situation that they turned around and completely solved for me. Thanks PF wedgewood I appreciate your help with the billing issue and if I can remove my initial negative review from before I def will.

A gym's a gym. Nothing too special about the place. Attendants are nice... as they should be. Facilities are clean... as they should be. Really, the only leg up they have on the competition is this on is open 24 hours. The fitness community loves to rag on PF, but the truth is it's a starter gym. When you have decided to get in shape and start your fitness journey, go to PF. Peak hours are packed but not too packed. When you have outgrown this gym, go to another with heavier weights.

So I needed to put some water in my radiator. I tried all the hose bibs on the exterior of the property with no luck. So I popped in thinking surely someone would help me. Nope. The man wrinkled up his nose as if I asked for his toenail clippings. I was told that there are no water fountains in planet fitness for people like me. members only. I explained that I was actually a Tennant and still the little man looked down his nose at me. .trash just plain pretentious stuck up trash.

Nice and clean. BUT! I joined mainly for their 30 Minute Express Workout. The staff does not enforce the rules for that workout. They let anyone use those machines, which is fine as long as I’m able to do my 1 set. There are machines out in the weight machine area they can use. I’ve had a few encounters with gym goers who won’t get off machines. Gone to staff members to talk to the individual. The staff member said, “ sorry, nothing I can do”. If it happens one more time, I quit.

the staff at this location appear to be great never had an issue there but here lately the gym itself has gone down hill. Its always dirty this includes the gym itself the mens locker room and the tanning rooms not to mention the tanning beds have lights out and are missing several screws the standing one in room 1 has 8 lights out and the plastic guard is coming off because the screws are gone and the staff is well aware and nothing is being done.

First and only time working out at this location. ZERO warm water in the showers, I tried them ALL! That water was ice cold, I don't mind cooler showers but not ice cold! The shower area smelled like a sewer! Some of the machines were sketchy, a bit too wobbly. I will say the workers were very friendly which is why I gave a 3 star instead of 1. For some people this location may do the job, however there are way better locations for sure!

This gym is great! The staff is very respectful and helpful. This gym is extremely clean (including the bathrooms ladies) and staff can be seen often cleaning and sanitizing as well. The gym is not huge, which I'm happy about but they do have quite a bit of equipment to use. You should definitely try the hydro massage beds! Get the Black Card so you can bring a friend or family member along with you to work out.

It's a decent gym for the price. We originally signed up for it's 24 hour availability but ended up not needing it for late hours. It does lack some equipment I was used to at another gym, but the size of the space doesn't accommodate for everything. But there is rarely a time when I have to wait to use any equipment. The massage chair and beds are nice but I've only used them once each.

I have never been to a Planet Fitness and had a bad experience. This isn't my normal location to go to but decided to stop in at this location. Although I wasn't greeted when I walked in, other than that, great gym. Clean, newer machines, very clean restrooms and locker room. Plenty of machines and equipment available. Really enjoyed this gym and will def be back.

Very clean atmosphere. Very friendly employees, a few of them have gotten to know me as a person as I have been a member for over 6 years now without pausing my membership. Loyalty is everything thank you for being my happy place, my home away from home, my anti anxiety drug, my stress relief. A huge thank you …

Awesome work out tonight with New trainer really helped me to understand a lot about my body and the correct exercise to built the strength I am trying to get to help me physical prepare for surgery. Then a walk on the tread mill for a little cardio and finally a nice warm shower to finish up the night.

The people are friendly and helpful, the equipment is clean if a bit outdated. Two of the TVs don't operate. I like the massage chairs and hydro massage and the program of classes and videos available are very helpful. I have been there almost every day since I joined 10 days ago.

Very clean, very friendly atmosphere, a little crowded at times, but that’s ok. Been active member for nearly 6 years, without pausing membership, looking into starting cross fit training soon, but will still keep planet fitness as well. This place is my home away from home

Lucero at the front desk was awesome! Only reason for 5 stars. The rest of the gym was very underwhelming. Most machines max out way too low. No disinfectant wipes to wipe down equipment. Have to use paper towels and spray? No sweat or bath towels available either.

Great experience with the gentleman who checked me in - a brief and not overly verbose chat, reminder of a perk I'd forgotten about, and overall positive professionalism. Site is clean with plenty of equipment to choose from, and everything feels easy. Fantastic!

This is a very bad Planet Fitness. Bad facilities and very bad over night staff. The gym is very cold. I had to wear several layers of clothes. The shower water was freezing! Poorly run facility. The drinking fountain was often broken in the past.

This review is long overdue. They do not support our military sons and daughters. My daughter is in the Nancy and being deployed. They refused to cancel her . We had her papers and her recruiter come up there. Ridiculous .

I'm still in the middle of my fitness journey, but after spending enough time here, I can safely recommend this gym to just about anybody. The gym has plenty of equipment to match 99% of people's needs.

Friendly staff and always clean. At times, it is pretty challenging to be able to use a station here due to how busy they are, but it's still a nice gym. Ps. The crowd meter does not work. Just fyi.

Jesus is the best i come to the fort worth location over night and he's always sanitizing. But hes got a great attitude and vibe. Def glad i got this membership. This location is a strong 10/10

It is very clean, affordable, and being open 24 hours makes it very convenient. All of the equipment works & there are a lot of machines & free weights, treadmills/stationary bikes available.

I canceled my membership three months ago and just today they decided to take out another $27.11 out of my account. Never give them your account number and routing number. They are crooks.

Is a greatest pleasure for me being in this gym. Is a nice one and very clean. The personal is a good team and always with a smile on their faces.

Planet fitness has facilities all over the country which is convenient for people who travel a lot. Friendly staff always clean.

Always a great place to go in work out and get you muscles massaged will be there again soon with my twin flame …

I went in to cancel my membership. Too lazy to use it. The employee at the counter promptly helped with the cancelation.

This location is always very clean! Staff are friendly and helpful!

The facility was very clean and the entire staff was friendly

It was clean.And the staff was very friendly,polite,helpful.

It's a great gym for begginers, the stuff is nice!