I've attended the grand opening and went one other time (so far). Its a new store so didnt expect a lot so I wasnt disappointed. The shoe selection leaves a lot to be desired and is very hit or miss (especially for the larger sizes). I look forward to seeing what this store turns into and how it stands out against the other 4 in the valley, I'll be back to try my luck on some deals. If I could leave a bit of constructive feedback it would be to exercise additional awareness as to not hover customers while shopping. I understand the importance of great customer service, however, to be asked if assistance is needed by 3 different associates in the time span of 2 minutes it a bit overkill and could easily be interpreted as being watched extra closely when one is simply trying to browse for a good deal. If loss prevention is an issue when placing out high-priced items on the floor, it would be better to find an alternative solution to market them. Also, a social media presence for the store would drive additional traffic (if Nike allows it, that is).

Came here to get my son shoes for school, and possibly some clothes. The selection was disappointing at best. It seems they have the same shoes every year for kids. We specifically came to this store because we normally go to the outlet and they don't have the best selection for kids either. They also only have an extremely limited boys clothing selection. There is a big sign in the middle of the store that says back to school, then has no boys' clothes to go with it, rather confusing. We left with a pair of men's shoes so I'll give it 3 stars and they gave us a discount which was nice. The staff was also very helpful and kind. I'm just disappointed in the fact that they have the same shoe selection every year.

Will give this store a solid 1/5. When they opened up they had a great product selection as expected including some high heat Dunks, one of the hottest shoes of the past year! Unfortunately, these High-Heat products have been far and thin since the opening. Management does everything possible to keep shoe lovers far away from this location by adding almost no new inventory to the store in general. So much for this amazing concept of "Nike Unite"; the walls are filled with the same trash they have had since they first opened. What a let down, at least the people in Scottsdale have somewhere to bring their online returns too.

Make sure you see Abel when you go to this location. WOW! The customer service was AMAZING!! He knew all about the shoes and was SO attentive and eager to assist us. He even helped me get a Nike account! I was truly blown away by how superior he was at his job. I can not say enough about how I want to go back just to have a refreshing customer experience! AND we got an amazing deal on my daughter's basketball shoes for volleyball. So much so that we bought some more items in the store too at great prices, better than online for sure!

Just spoke to Joseph on customer support through Nike he is amazing he help me figure out some card fraud that I have been dealing with and taught me about how they can do it and I really appreciate his help it has save me a lot of stress and I will continue to buy through Nike and extend my shoe collection thank you so much Joseph for your help you have been amazing and I really appreciate the words you said again Nike has amazing customer service please please please if you get Joseph you you will be helped

Customer service was great! Music was lit definitely the type of music real gym goers would listen to for a sick pump. I liked the women's section but a few items had adhesive gunk stuck all over them, some black items were faded, and one had deodorant stands all over it. However, the shoe section made up for it. They have a lot of air max, Cortez, courts, and blazers if you're looking for a good street wear shoe. Guys section is a little small compared to the other areas.

This was my best shoe buying experience. I was in search of a replacement for a very tired pair of workout shoes. I had recently read "Shoe Dog", an origin story of Nike founder (Phil Knight), and I gained a tremendous respect for the brand. Mark was great and helped narrow down the huge variety of options to a couple of excellent choices. Quin finished the sale and we got an outstanding bargain. I wish I had more time, the store had much more to explore.

I haven’t been to Nike lately… seems awfully anti-police to me. I stopped by to make sure they were appropriately signaling their virtue. First thing I noticed was how they still had sections for women, men, girls, and boys. I can only imagine how hurtful this must be for some in our society. I left and hope that a company as woke as Nike can do a better job in the future of signaling their virtue for their customer base.

The store could not assist me with a price adjustment and want me to bring the exact item even though the exact same item they have on their shelves have the exact same UPC number. I was told they have different numbers so they could not do the adjustment. I went home, compared them and it’s the same number. Now I will have to ship it for a return because I will be avoiding going to this store moving forward.

Stopped by during grand opening, what a great atmosphere! Music was on point, free giveaways , masking was required and appreciated, after all its about community! Excitement was in the air, we traveled from California and the visit to Nike Unite has been the highlight of our day trip. Thank you Coach Haji and team for your leadership and inspiration. Keep up the great work #TeamNike

I told the guy if he had black Air Force I and he said yes and I went all the way from Glendale to there and he thought that I said white Air Force I but I asked for black Air Force 1 ,he need to go get his ears checked waisted my time going all the way there he can’t do this job right, he could said no on the phone I would give it a 0 stars but it wouldn’t let me

So this is my fav to go Nike store! I bought 5 pairs of shoes last time for the prices you wouldn’t believe! I am looking in a man section as well I don’t mind to wear Unisex. They comfy, they beautiful and have a great sale price- SOLD! Same with shoes for my kid, we are buying only here. Stuff is usually super helpful! They helped me with the Nike App ! Try it!

My experience at this location immediately approved when I was approached by a most helpful and knowledgeable Mark “Marky Mark”. Thank you for caring and knowing your products so well! No purchase this time due to low selection in Metcons for women, but I’ll return because of this customer service interaction. The difference is in the service..ALWAYS

Coach Mike & Mikey were very helpful. We needed a different size in exchange, we found a completely different shoe… seamless transaction & very helpful. This is a “factory” store, not much more of a selection than an outlet, but still has great inventory. Cute clothes & a 1-off selection that’s awesome if in your size.

The music was loud during opening week- they had a dj there but it’s no longer the case. Music level is normal. They had a great selection of men’s and women’s as well as regular/sale priced items. I’m happy to have this store so close so I don’t have to travel to Glendale or Anthem anymore. :)

It’s an awesome store, you can get good shoes at a discounted price. They have a decent shoe collection in multiple categories. It is super busy over the weekend, they should add additional staff or ask existing ones to be proactive to help customers.

Thanks nike for having a bench to wait well we check out. Guys this nike store at desert ridge was amazing. Shout out to the manager her name was coach she help me find 2 more air nike tennis from the floor all the way to check out. Amazing service.

First time in here and I was very surprised at the awesome customer service. A gentleman named Sam helped me find great shoes plus got me signed up for the Rewards program/App which saved me an additional discount. Thanks for the great help!

Came here this morning for a free outdoor fitness class. This store opened in September and is a “unite” concept store. That means it is focused on community — partnerships with local studios, images of local community in the store and

A special thank you to a very industrious worker name Gus! Thank you so much for taking the time our family is very happy with all of our purchases and will surely be back five stars if they were more we would give more!

Went inside looking for Jordan "clothing". Didn't find anything. I was walking in circles for sometime looking, no staff member offered assistance. The place was busy, yet I did see staff walking around as well.

Music is so loud, you cannot hear yourself think. Honestly, if I were on ecstasy and wanted to hear garbage, I would love this place. Mandatory mask upon entry. No thank you. Under Armour has a new customer.

This store was playing music so loud. If you want to shop in the shoe section bring ear protection if you don’t want to lose your hearing. Prices weren’t anything worth coming for. Wouldn’t recommend.

This place always has the best customer service every time I walk in. All of the employees are super helpful and friendly, and go out of their way to help you. Kudos to the entire store.

Always vague excuses , Nike says 2 year manufacturing warranty and never adhere to it , this is 3rd pair of shoe am trashing due to poor quality , store employees least worried …

Have made multiple purchases at this location and a single return. Employees are always friendly and ready to help. Store is well kept and easy to find what you’re looking for :)

Thanks to Zamuel and Michael for finding me a perfect pairing Nike !!! It’s will help me to do my everyday work life here at Right Toyota Scottsdale,Arizona. #righttoyota

Extremely nice store, brand new so all sorts of new releases from other regions in stock. Mikey was super helpful with helping us checkout the new Nike adapt.

I’ve been to this location 2 times to make a return. Both times, I was impressed with my customer experience. Associates were helpful and friendly.

Thanks for helping me find a better fit today! I love the new location - my teens enjoyed our visit to your new store and Desert Ridge Marketplace.

Very well served by Mark!!! A friendly and very kind Nike store merchant Thanks you for all your advice this day, very appreciated

The employees go above and beyond to help you find what kind of Nike shoe wear you are looking for. Sooooo very helpful

I like this place. The selection isn't great, but the prices are good and the store is clean. Friendly staff as well.

Love this store!!!! You can find fantastic deals, employees are friendly and helpful! What more can you ask for?

This place is awesome I highly recommend going here for your Nike needs...I always find good shoes inside...

Charging full price on the discount wall for shoes with missing box lids? When asked worker cited “Covid”.

Terrible selection of clothing and shoes. Terrible customer service. Better luck going to Tempe or Anthem

Every time I come into this store, the cashiers are extremely rude. Especially the red haired girl.

The employees here are very helpful! A couple of them even remember my son every time we go in.

I just did some repairs and dealt with Mercedes and she was really nice and helpful

Clean and friendly, took a return from another Nike location without a problem.

Yeah this place doesn't even really sell Jordans or really any older shoes

Super clean. Great selection & sales. Terrance was really helpful & fast

Is good, could use more dunks lmao.... But that's not gonna happen.

Nice place, but we did have to help ourselves and find someone

Just browsing through the store. Looking for my man a shirt

I love the store!!!! Spend your check or taxes there. Easy!

Tienda de tenis nike me facina ir de compras a esta tienda

A little expensive for me but quality clothing for sure

Muy bonita tienda y su área d liquidación es formidable

Me gusta porque ahi muchas ofertas. Se los recomiendo

I havnt been to a Nike store that I have not loved

Probably the best customer service I've had

Nice place and everyone was nice as well.0

Buen precio y lo más novedoso en calzado

Infinity in choices, super collection

1 of the better nike stores around!

Very helpful staff, good selection

Nice gear and some shoe deals!

Good variety of athletic shoes

Friendly, very helpful staff.

Nice and cool with misters

Amazing customer service

Great prices and deals

Good...great sales

Great Nike place

Poor service..

Great store!

Wonderful

Great.

Super