I’ve been shopping here for about 5 years. I spend hundreds of dollars a month on supplements and other items so the cashier that’s usually in the front knows me and he is always very professional and nice. Unfortunately (or maybe fortunately), I haven’t had much experience with the pharmacists so they don’t know who I am. But as of late the cashiers have been busy, so I’ve been placing specialty orders with the pharmacists. Each time I have to place an order or ask the pharmacist questions, I am greeted with a dismissive attitude or straight up ignored. They only seem to perk up when they realize how much money I’m spending. Today, the woman pharmacist was clearly on a personal phone call and blatantly ignored me for 10 minutes. And when the cashier finally caught her attention, she acted like I was bothering her with my inquiry. All I wanted to know was whether or not my order had arrived. But because she didn’t recognize me, I was a nuisance and I wasn’t worth her time. It seems like if the pharmacists are unsure whether or not you’re going to spend money, then you’re not important to them. I also can’t help but think it’s racial profiling because I’ve never seen any white customers have to deal with terrible service like this. If this is how they treat long term customers/people of color, I cannot continue giving them my business nor will I be able to recommend them. Although it is cheaper to order supplements online, I enjoy supporting local/small businesses. But if it’s less aggravation to shop elsewhere, I guess that’s what it’s come to. EDIT (in response to pharmacist's response): Saying you are sorry that I feel this way is not a real apology and is your way of refuting all culpability. But let's say that the phone call was not in fact a personal call. You still did the following: - you saw me waiting for 10 minutes and not once did you take 2 seconds to say something along the lines of "I will be right with you" or anything to acknowledge me. In fact, you looked at me, saw me waiting and hunched back down to hide behind the counter. - As I was waiting, I saw the cashier put a call on hold and send it to your phone and you ignored that phone call too. Once you hung up with whoever you were speaking to, you answered the 2nd caller even though I was clearly waiting before the 2nd caller had called you. Your cashier even tried to tell you that, but you ignored him too. - Once you realized the 2nd caller had hung up after being on hold for so long, you asked me what I wanted in a very nasty tone and I clearly stated what I was there for. You then asked if I was there for a prescription and I said no. You asked for my name and I gave it to you. You asked what I needed again and at this point I had had enough of your cavalier and angry attitude so I left. And as I mentioned in my initial review, this was not the first time the pharmacy has been rude and dismissive. Every encounter has been negative. So this is not only about you, Maya, but I have to say your behavior stuck out the most and it was the final straw. As an owner, one would think that you'd be a bit more invested in the customer experience. I sincerely feel sorry for the front staff that has to deal with such a hostile work environment.

Nature might not have a fancy website but their custom service is the absolute best i've found in 15 years of living in NYC. There's a large chain pharmacy down the street that normally use but they couldn't fill what I needed as it was "no longer being manufactured" they told me to call doctor and ask for an alternative. Not satisfied, I went to Nature's who called my Doc and found an alternative instead of putting it on me to figure out. It turns out the medication was still being manufactured but it wasn't being distributed through the big chain's suppliers. Over the next week I'd have several specialty prescriptions that I needed immediately and each time the big chain would not be able to fill it quickly. Nature was on top of it and informed me of expected delivery times, Nature stepped in and had no issues calling me or receiving my frequent calls as to whether or not my prescription was delivered and ready. This was a huge difference from the big pharmacy who would get delivery at noon but for some reason wouldn't let me pick it up until after 5pm even though it was an emergency. As long as my insurance will let me fill at Nature I will use them instead of the 3 letter mega chain down the street.

Nature’s Prescriptions is the most Amazing Pharmacy. Maya is the kindest, most humble person; she always recommends excellent natural products to help my family and even gives me samples to try; so I wouldn’t spend my money. Arthur is hard-working and dedicated; he always approves my prescriptions on time and fixes doctor errors. Chris is lovely; she delivers my medication with urgency and is very sweet. All the employees in the front have been kind, and gives good advice to my daughter and I. They are always smiling, happy, and hard-working. I genuinely appreciate everyone in this Pharmacy. Also, their products are healthy and natural. There are many educational and fun toys as well.

I called this pharmacy on Tuesday to request a refill of a prescription--important meds that need to be taken on schedule. They told me that they would deliver it on Wednesday--no delivery on W--I called, and they said, "Oh, we need to order it; we will deliver it on Friday."--Friday no delivery--no contact. Luckily, I was able to contact my doctor on Saturday morning and get a new prescription filled in moments at a pharmacy on Vernon. There was no communication with Nature's Prescriptions--I would have been in terrible trouble without a responsive doctor and without the professionalism and courtesy of the pharmacy on Vernon.

I had always gotten my prescriptions filled at the big chains and never considered a smaller pharmacy. However, my urgent care doctor asked me to consider sending my prescription there so I gave it a try. I was so impressed by how kind everyone was. The pharmacist made absolutely certain that I knew what to look out for with my medication and even helped me find the right probiotic since I needed an antibiotic. I’ve never had a pharmacist go out of their way like this and was so impressed! I’ll be sending all of my prescriptions there now!

One of the best mom and pop independent pharmacies around. They offer numerous different services such as helium balloons, notarization, and ups drop off. They also have quite a diverse staff so you can comfortably converse in English Spanish Russian and Korean. On top of all of the above, the owners are hands down the nicest people I've ever met. They go above and beyond to help each individual that walks through their door.

I will literally never go to a CVS/Walgreens ever again in my life thanks to Nature’s!! Best customer service experience and very professional pharmacist. And even when there’s a medication shortage everywhere else, Nature’s always has your back and will go out of their way to find coupons. I appreciate them so much. Also really affordable pricing for vitamins which can get really expensive when you take a lot.

I've been going there for years. Their staff have been kind, attentive, and very professional from day one. When insurance won't cover meds, they always try to find the best possible prices. And the OTC and grocery section is very well stocked with healthier products than your typical drugstore. I hope they keep their business many more years in LIC.

This pharmacy is AMAZING. They deliver for free. They have a wide variety of natural and organic beauty and cleaning products. Also they offer some unique things like a surprisingly well curated toy section and provide Notary Public services. Please support this local store instead of going to an impersonal, big name store!

This may sound crazy, but this is the standard for great customer service. All of the the pharmacists are knowledgeable, helpful, friendly, and make the entire process painless. I would recommend Nature's Prescriptions to friends, family, or honestly anyone who would listen.

Really nice local pharmacy. We always have received good service from the from the attentive and professional staff (front or pharmacy). They have a large selection of healthy products including vitamins, European baby formulas, skin care as well as quality gifts and toys.

A local gem in our neighborhood. Kind, accommodating and generous. Definitely recommend supporting this family-run business vs. larger, big-box pharmacies. Night and day difference in customer service! (plus a great selection of toys, cleaning products and toiletries!)

Super friendly staff whenever I visit, both the pharmacy and the front staff! Picking up my medication is always a breeze and they’re stocked with a wide variety of items here for me to snag during my visit. They even have helium balloons! …

I love the selection of supplements, beauty products, health food and cleaning products they have!!!! The staff is also very friendly and very helpful! They also have notary service which is much needed in the neighborhood!

Always have awesome balloons to choose from and helium is always in stock. The staff it outstanding and makes the store experience even better. They have so many health products, and decorations and gifts.

The staff here is super nice and accommodating. Very fast turn around for prescriptions. It's a shame that my insurance requires my chronic medication be mail order. I would love to use them more often.

Didn't fill in the balloons for my daughter's birthday on time (although I paid it the day before). Got nervous when I asked about the price of each balloon size. Lamentable service and petty behaviour.

The best service ever!!! These folks go above and beyond to help you and get you what you need. They are a great gift to our neighborhood. We love you, Nature’s Pharmacy! ❤️❤️❤️

When in a pinch I needed a late notary. They stayed open and helped me out. They do balloons, passports and notary. This is a neighborhood gem. Just stop by and they will help.

Great place, great vibe. And they deliver for free (they just offered—I had no idea, and it really helped me in a crunch). Plus it’s a notary ✨

I had an amazing experience at this pharmacy!! The medication was ready on time and the service was just phenomenal …

Thanks. Maya always helpful and nice. I usually have to jump through hoops for the others, but anyway..... it gets done.

My favorite store in All Long Island City! Great service and top quality products at very reasonable price

They do PCR tests for free just by registering at ALLY.LABOFCHOICE.COM All the staff are super friendly!

Friendliest pharmacy that I've ever been to...the pharmacist are very informative and great people.

Very good selection of homeopathic and organic products. Helpful staff. Highly recommend!

Extremely grateful for such an amazing service! Highly recommend!!

Excellent service. Very accommodating. And prices are fair.

Great notary service, vitamin selection, and staff …

Always friendly and eager to help. We like this spot!

Very nice staff and owner and good products.

Notary services here (as per their flier).

Outstanding customer service and pharmacy

Excellent public notary services

Staff super nice and efficient.

薬局ではあるが、誕生日のバルーンや玩具なども取り扱いあり。

Super clean excellent service

Very good people and service.

Great neighborhood spot.

Awesome place

Good service

The best