This review is FOR the Service Shop, NOT Sales. I've been to the shop 3x. 1+2) The 1&2nd were for oil change, safety inspection, cabin filter, wipers, and to get a quote on replacing a wheel bearing. No problems on these visits. Good, friendly staff and prompt service. However, they quoted me +400$CAD for the bearing hub replacement using ACDelco part, so I instead bought on-line and replaced it using a Timken part for 125$CAD. 3) The 3rd time, I went in for an oil change since it was due. I had also recently started getting the Traction Ctrl& ABS warning light, so I wanted to see if they were willing to do a simple check free of charge, such as trying to re-set it,and maybe retrieve the error code for me. I was quoted 60$ for labor and 140$ for parts (see picture). Because I showed up planning on only paying for the 60$ Oil Change, I asked the service representative (Derek), why is there 140$ for parts, and I was told that it's IF there are parts required to fix the problem, they could charge up to 140$ with this quote, and if more are required, they will let me know. Seeing no issues based on the explanation, I signed for the job. The problem started when I went to pick up the car. The invoice was 200$: a) Body Electrical Diagnosis 140$ b) Oil Change 54.99$ + 5$ environmental The problem is, I never wanted to pay for a full electrical diagnosis. I'm sure it's a good service, as they were able to pin-point the problem, but for things like this, I always go to a local garage instead of a dealership, because often times, they will do it for free, or charge significantly less. And if anything, I always like to take a crack at diagnosing the problem myself 1st . This was a communication issue, and it was caused in large part by the poorly drafted job quote from the dealership, where it said: 60$ labor and 140$ parts. If I'm not crazy here, that is pretty misleading right there.... Additionally, I believe the culture of assuming that customers show up expecting and willing to pay 140$ for a full diagnosis for non-critical warning lights caused this in part. Although this might actually be a sensible assumption by statistical average, it isn't an assumption I am okay with. As previously stated, I of-course asked what the 140$ parts was for, and I was NEVER told that it is an electric diagnosis charge, but instead I was told that if parts are required for repair, I'm authorizing up to 140$. For the above reason, I complained to the service rep at the time, which was Brian. Brian told me he was sorry, but he doesn't have the authority to do much, and that he cannot release my car unless I paid. Brian was very pleasant to deal with, and I believe he went out of his way to make things better, because after weighing his options, he went and cut the price to 70$, which was nice of him. I took his offer to get my car back. The next day, I spoke with Derek. He resisted giving the full refund, and argued that he explained 140$ was for the diagnosis. It's his word against mine, but as I said, I'm not the type of person who pays 140$ for diagnosis without looking at alternative options, esp. when it's non-critical item. As last resort, I told Derek I am considering disputing the charge on my card, on the basis that the quote does not support the invoice, then Derek went and got his superior manager. Dealing with the superior manager was terrible. He didn't even let me explain my case properly, and constantly interrupted me with what essentially boils down to: 1) How is it that you were expecting to get a free diagnosis? (I wasn't) 2) "I know what you're trying to pull here, and I'm having none of it" I think he knew that I had a good case for disputing the charge on my card, so he gave me the refund, which was good, but he couldn't resist saying: "Next time, take your business somewhere else, don't come here" How unfortunate. EDIT: In hind-sight, 1 star was harsh considering Brian's response, and previous services. 3 Stars. Basically, watch what they quote you unless you're made of $ or on warranty

I am giving a one star but they do not deserve even this rating. Myers treats customers according to their take on what the customer can afford. Sales lesson 101: Never judge a book by its cover is not a concept they understand. Back in 2017, Myers Dodge Manotick refused to work with me on the purchase of a new Dodge Ram truck. They told me there were no vehicles available in Canada that met my specifications. Interesting enough I bought a Dodge Ram Laramie Ltd. (top of the line Ram) that same week from Southbank Dodge, Ottawa. During May 2021 I visited Myers Kanata hoping to get better service as I wanted to order a new Corvette. I dealt with sales manager Lyal Crawford who advised that they were not taking orders for Corvettes but they were taking names and numbers and would call when they were given the go ahead to order from GM. I found this a bit odd but given things have changed since Covid I provided my name and number to be added to the alleged list. A few months later I stopped in and talked to Lyal. He assured me I was on the list but was sketchy on the details. In early April 2022, I called Surgenor's as I had been told that the list was likely a crock of bologna. Surgenor's advised that they could and would submit my order and went on to state that it would be about 2 years before receiving it. Twice I have called and left phone messages for Lyal Crawford to call me back regarding the List. He has not returned my phone calls. I have this to say to Lyal and Myers overall: You have in both cases treated me like a second class citizen who cannot afford the luxury vehicles I requested despite being told in both cases it would be a cash deal. NO FINANCNG NEEDED. What is wrong with you? Shall I wear a $1,000 dress and $1,000 high heels with lots of expensive jewellery including my Rolex watch to get your attention? Let me tell you that people who dress like this are often not the people can truly afford these vehicles. I will continue to wear jeans, tee shirts, no jewellery, etc. and by the way I will continue to pay cash for my vehicles. You are a despicable discriminatory dealership. More to this story but enough said. AVOID THIS DEALERSHIP ESPECIALLY IF FEMALE AND WANTING HIGH END BOY TOYS. Myers Chev Buick your response is truly disappointing. You state you want to get in touch with me to discuss the above matter but you apparently don't have my contact information. This is a joke as you have my information in your files and it should also be on " THE LIST". I find this to be comical but at the same time I do not suffer fools lightly and especially have a strong dislike for those not able to tell the truth. Myers Dodge did contact me back in 2017 and made several promises none of which were fulfilled. Furthermore it should not be my responsibility to get in touch with the owner of Myers as you suggest.

Hello everyone, wife brought her car here through 401 auto which has been a nightmare in it self, well last week wife brought in her 2017 Buick and after there tech looked at the vehicle, he broke the wiring harness and created an extremely loud rattle then blamed it on coffee to which has never been drank in this car! They will not be honest for there mistakes. Claiming coffee broke my centre console light, tail light and head light to which was all working 100% prior to bringing in the vehicle. I highly recommend NOT bringing your vehicle here if you want professionalism and honesty. Coffee would not cause these issues also when I asked for pictures of the supposed “coffee spill” that has never been in this car LOL they had NONE! Extremely dishonest place with dis honest techs. Truly a make money off you scheme in this place. This dealer will do anything to make a dime on mechanics. I HIGHLY HIGHLY DO NOT RECOMMEND. Will also be posting reviews to Facebook, twitter and instagram. I also should mention they weren’t able to fix it properly the FIRST TIME and told me to bring it back when it happens again and when that happened they switched to the coffee spill. And they and 401 refused warranty / safety requirements. UPDATES #1 just had another garage verify that there is no coffee in any wires as well. P.S I will never bring any of my fleet of GMC trucks here nor will I ever consider purchasing here after this incident. Wife will also not be bringing her Buick back here either.

Bought my Cruze here about a year and a half ago and I hadn’t had any issues with it until about a month ago, when I started hearing a ticking noise. Brought it in to the service department, Brian said they’d take a look at it, and helped set me up with a rental (the Enterprise team was great too). Got a call back a few days later saying it was fixed, drove it away and it was still making the noise. This was a bit annoying as I don’t live in Kanata, but it was alright, I called up again and set up an appointment. Brian remembered me from my last visit, despite the fact that these gals and guys probably see hundreds of people a day. Took the car back in and said he and the team would figure it out. Got a call a few days later saying they’d have to keep it for two weeks or more, set me up with a rental and got to work. I basically have a brand new car now, it’s all fixed, and once again when I came to pick it up, everyone remembered me (I mean i’d Been there quite a few times!) All in all, my car was in the shop for about 3.5 weeks but they kept at it till they figured out the problem and Brian thanked ME every time I called to check in about it. The situation with my car was frustrating but the service was far from it - these people continually exceed my expectations. I hope I don’t have to go back anytime soon, but they were great!

BE WARNED. READ MY COMMENTS CONCERNING THE MYERS GROUP OF DEALERSHIPs. BE WARNED. In June 2014 when I purchased my 2014 Passat TDI, I also purchases an extended warranty from Myers Volkswagen located at 2500 Palladium Drive in Kanata. In September 2015, VW was sued in a class action for emission issues with their diesel automobiles. My car falls within the affected automobiles. In August 2017, I will be returning my automobile to VW at the Myers VW location as part of the “buyback” option under the class action settlement. Over the past two weeks I have contacted Myers to obtain the balance of my extended warranty since I will no longer own the automobile for which it was intended. Myers has informed me that they will only apply a credit for the purchase of another extended warranty from them to cover my new car. I have informed Myers in emails that the warranty that they have offered is not satisfactory. My new dealership has informed me that they will not accept this extended warranty at any of their dealerships. I have informed Myers that I am not voluntarily wanting to cancel the extended warranty but it is as a result of VW emission issues. Consumers should not be charged for something that they cannot use. Myers has refused to issue a refund in cash/cheque.

April 21 2017, Had my 2012 Impala serviced as per my owners manual to have the transmission oil "CHANGED" and oil filter changed at 156,000 kms. Myers performed a "FLUSH"! Prior to the work the transmission worked excellent. Three days later the TCC "torque converter clutch" shudders under load when the TCC is engaged. Service manager said it's not their fault as they have done many flushes, made inquiries with two separate "Transmission Specialists" and both reiterated the same sentiment "Never Flush The Transmission" it should be drained by dropping the transmission pan and replacing the oil and filter. The technician diagnosed the problem as "Control Solenoid Valve and Transmission Control Module Assembly" repair will cost $1,827.20 + taxes, talked to parts department and a new transmission is $2,400.00 which includes the faulty part. Randy the service manager said that the transmissions are only designed to last 160,000 kms hence that why GM warranties their power train for 5 years or 160,000 kms. Told him really, why did my Malibu last for 450,000 Kms. DO NOT HAVE ANYTHING FLUSHED MUST BE DRAINED! Myers have not offered any help in repairing the transmission! Called GM Canada and they were of no help either. Thank you for the "FLUSH"!

I must say I am pretty disappointed in my experience today. I booked my car in to have a semi annual maintenance done as I am planning on going on a road trip in a week and recently the check engine light came on and had me concerned. I also had some issues with one of my tires. We brought the car in and waited 3 hours. To only be told that the tire needed to be replaced but they were still looking for a replacement tire. I told them not to worry about it I will deal with that at a later date I just wanted to make sure the car was ok to drive on my road trip. Then was told it would be another half an hour or so until the only mechanic that could look at my electrical would be available to look at the check engine light which was the main reason I brought the freaking car in in the first place!!! To look at the check engine light. I was charged full price even thou half the work was done. I am beyond unimpressed. I waited 3 hours 3 hours for what??? If you need maintenance done on your car I suggest somewhere like midas bring it back to the dealership for warranty work only. I am not a happy customer at all!!!!! I just expected better expecially for an almost 5 star rated establishment.

I recently dropped my 2008 Chevrolet Express off there. My van wiper blades stopped working so I checked the fuse box in the engine bay. The wiper fuse looked fine but when I took the cover off I must have knocked a relay out of the fuse box. The van then wouldn’t start so I got it towed to Myers’s Chevy Kanata. I told them I checked the fuses and had a hard time wiggling the cover off because where it was placed. They took almost 2 days to figure out it was the relay. I told them about the wipers and they didn’t fix them. They charged me $390 to diagnose it was a relay and to replace it. After explaining I thought it was crazy expensive for them to charge me that just to put in a new relay they took off$80. I still paid $300 for them to put in a relay. Also they never fixed my windshield wipers. I brought them to another shop and they saw me right away and fixed the problem. It was a windshield wiper transmission and it took them an hour from the time I got there to the time it was finished. And it was cheaper than the relay. I won’t be going back to myers Chevrolet kanata to service my two Chevrolet vehicles ever again.

Couldn't be worse !!! The salesman named Ch** was so rude, impolite and not professional at all ! Just part of the story: I went for a new car and he showed me a car with 13000 km milage as a new car .. when I ask about the milage he lies and claims it was their demo car !!! Story doesn't end here .. They are like, we can offer you some discount on it. I ask how much, they say 1300 $ !!! hahahaha ..could you believe it that they are selling a used car or maybe an already rental car with 13000 km milage on it as a new car ... Again the story doesn't end here. I ask them to give me the monthly payment for financing and as funny as it is, the monthly payment they give me is even higher than what you should pay for a brand new one !! You all people know what's the name of this "ACTION" ... anyway, If they want, they can even reply to this comment and try to justify themselves .. then I will post the paper documents they gave me about finance monthly payment so everyone could simply judge it ! If needed, I can even post the salesman business card for everyone's benefit

I couldn't have had a better experience. My salesman, Chady, was professional, knowledgeable of the particular truck I was there to see, and very personable. He asked a few questions to make sure that the truck ticked all the boxes for needs and wants, and then handed me the keys to do, at his suggestion, a thorough test drive. He really wanted me to be sure about a potential purchase. A deal was made, (exactly what I offered), and 3 days later I picked up my new to me truck. All the paperwork was done, the new plates were taken care of, and it was fueled. It couldn't have simpler or easier. And of special note: The detailer did such an amazing job you would never have guessed the truck was 4 years old. If you are in the market for a new or used vehicle, don't hesitate to go to Myers Kanata Chev Buick GMC Corvette. If you deal with Chady, you'll feel like you are leaving with a new friend as well as a new vehicle.

Was looking for a very specific vehicle...Chevy Equinox, V6, AWD, Trailering Package with an LT trim package minimum. That of course bumped me back a few years, I'm just fine running a pre-loved vehicle. In steps Ryan Kelly (sales) on recommendation from a close friend Charles Barradas in the Service Department at Myers Kanata. I made Ryan aware of my near impossible search/want parameters and yes, it took some time. A phone calls gets made... a vehicle that matches my requests perfectly was obtained locally...and now it's mine. It was immaculately detailed and ready for delivery on spec and on time as promised by Mr. Kelly. The purchase process was smooth, easy and with absolutely zero pressure. I would highly recommend working with Ryan Kelly to obtain your next vehicle and tell him BBQ Bob sent you. Cheers and thanks again for my 2013 Equinox.

The service here is exceptional. The service team and reception certainly meet the known standard of GM licensed dealerships worldwide, from my experience. Reception is always polite Service rep. are some great people who will understand your needs and take care of you Knowledgeable mechanics who really understand your powertrain (they repaired something for me which other shops could never find!) Great sales department will always understand what you're looking for Shuttle service is punctual and friendly, never a bad choice to get home and back Just a really good, honest dealership overall which will get things done so nicely that you will never go anywhere else in Ottawa. If you visit, pass by the Cruze Cafe upstairs, great food there!

We have purchased 2 cars from Myers Kanata Buick GMC Chevrolet. Both times we have dealt with Nick Lovegrove. The service has been exceptional! Our first car was great for us at the time, and when we realised our family would be expanding we went back and Nick was exceptionally helpful. He provided us with options that fit our budget, and ultimately got us into a new car that was perfect for us. I can't say enough good things about the service we have received from the sales, finance and service teams. They truly are the total package, they (and Nick in particular) provided the best service I have ever received anywhere, in any industry.. If you're looking for a new or used car I can't recommend these guys enough!!!

Price for a set of struts on my 2016 Pick up I bought there was almost 40% higher than another GM dealer not 20 Minutes away. They claimed the strut was faulty due to a levelling kit that was installed professionally. The dealer did not agree at all said it was same part numbers as the Elevation Model which has kit from factory. Brought in same truck for trailer hitch light harness problem. Said there was no problem and charged $100+ for this information, said it must be trailer hook up. Trailer works fine on 2 other trucks so its not trailer! Keep your money and go to a smaller dealer in another close by town who really cares about your business.

Overall not the best experience i had setup a test drive appointment, as we were interested in two specific cars, after we set up the appointment my husband then called, maybe 10 minutes later, to see about getting an earlier time only to be informed that both cars were gone one had even been sold the week prior, yet they still had them listed. Then when we asked about the other options listed for the same car in different colors we were then told only one was still available so we decided to test drive that one, once we get there not only was it not available it wasn't even in Ottawa. I don't think we'll be car shopping here anytime soon.

I go to GM to rotate my winter wheels out for summer wheels on my 1 ton dually. I believed it was safe to assume GM knows my vehicle best. How is it that mechanic can put the wheels on wrong? I go to GM because they are supposed to know my truck but obviously putting the correct rim combinations together is not known to some mechanics (aluminum front, aluminum outside rear, steel inside). Although the sevice advisor was helpful in sorting out the obvious issue, the mechanic... not so much. This experience was not what I expect from a GM truck service center.

We purchased a new Chevy Tahoe truck from Myers Kanata. We were very happy with the service and time we were given. Tim Maclean was the salesman that we used to purchase our new black beauty. We couldn’t have asked for a better person than this friendly and very knowledgeable gentleman. The time and patience he gave to us was exceptional. I would highly recommend Tim to anyone who is looking for a new/used vehicle. We promise you, you will not be disappointed. So make sure and ask for Tim Maclean at Kanata Myers GM.

Went to get a new Keyfob for my 05 Malibu. They went through the details of how much it'd all cost and whether or not I needed a new keyfob or just to repair the slot where I'd put my key into to manual unlock the door since it was sort of stuck in place. We decided on the new keyfob and they had one in stock and then did the labor for it right away even though they were closing soon. Did it relatively quick and I was given the key fob attached to my manual key, a business card and my car was parked just outside of the garage then I drove off.

Went in to lease a new car. Spent 15-20 minutes checking out a particular car in the showroom and not a single staff member said hello. Was hoping for a test drive and price compare two models and get something ordered. I have no problem waiting to see someone if it's a little busy, but based on the number of staff just sitting around chatting with each other, out for a cigarette etc., I think at least one person could have acknowledged my presence. Luckily there's lots of choice these days. I'll spend my $$ at another dealership.

In 2015 I bought a new Cruze from the Myers Kanata Chevy dealership. Love the car and Service has always been great. Recently I picked up a part from a sister Myers dealership, turns out it was the wrong part and caused minor damage when I installed it. Called Nick (the General Manager) and saw Ryan in Service. They made it right and quickly sorted out the issue. Nice to find a dealership that still makes SERVICE a priority, and maintains Customer Satisfaction as a Gold standard. Thanks guys!!!!

We went into Myers with an idea of a specific car and need. Ryan was very professional, attentive and listened to all of our questions/requests. Knowing we were in a bit of a time crunch (almost 39 weeks pregnant needing a new car before the new baby arrived) he immediately showed us the car we asked about but also gave us alternate options that fit our criteria. We had a great overall experience and would absolutely recommend Ryan to anyone looking to purchase a new vehicle.

We just picked up our brand new Chevrolet Silverado 1500 LTZ today, we are thrilled. From the outstanding sales experience with Niko and Jessie, to the time spent with Zain all the way through to delivery - it could not have been better (would give more than 5 stars if we could). Also to note, we are extremely impressed with the detailing job, as well as the lovely personal note left from Nick W. Amazing experience overall, you've just earned customers for life. Don & Barb

We recently bought factory ordered new GMC vehicle from this dealership and the sales experience was outstanding. There were a bunch of COVID-related supply chain complications with our order. Our salesperson Keenan Clarry stayed on top of throughout the entire 4 month order cycle and even helped us secure and install some winter wheels with their excellent price match guarantee. I don't think you can go wrong buying your vehicle here. Ask for Keenan and you'll be happy.

We cannot say enough about this dealership and especially Keenan! We are from 3 hours away and purchased over the phone! He video messaged us and answered all our questions and made the process so easy! This was our daughters very first car and we couldn’t have asked for a better experience! He was very professional and knowledgeable! We will be recommending him and this dealership to everyone! World class customer service! A++++++++ Thank you Keenan!

I had a great experience dealing with the team at Myers Kanata. I knew what I was looking for and they were able to more or less get the whole transaction done in one afternoon. I was not bombarded with up sales and they respect the Ontario all in pricing rules. That has been a problem for me at other dealerships. On a personal note; I had a difficulty with my trade in. They both accommodated and sorted it all out for me. I was very happy about that.

Myers Kanata-My husband bought his very first vehicle and every other vehicle since from Nick Lovegrove. He has always given us top drawer service and because of this, we will not buy from anyone else. Recently, we purchased 2 new vehicles and Nick went out of his way to ensure that both cars fit our needs and that the price for each, fit within our budget. We were given his usual and familiar best, professional service. Thank you Nick!

Trevor was absolutely amazing. A very pleasurable experience from start to finish. Trevor is very knowledgeable about all the vehicles, their availability and is transparent about how the process works. I would recommend that anyone looking for a vehicle goes to see Trevor if they want a true professional taking care of them. I bought a 2018 Sierra SLT and will most definately be visiting him again for my next vehicle purchase.

I recently traded in my truck and purchased a GMC Terrain from Myers Kanata. I have dealt with a few dealerships over the years and from start to finish, this was the absolute best experience I have ever had with a dealership. The pure honesty, friendliness and professionalism while dealing with Nick really made the whole experience stress free. Myers Kanata GM will forever be my first stop when hunting for my next purchase!

my brother purchased a new pick up at this location and they won't honnor his lifetime power train warranty that came with the truck during march madness, the motor conk out at approx. 38000 km and the truck is still parked at their location and they offered him 250.00 for this truck pls share as this is not a way to treat a customer and they refuse saying his tires are due, tires have nothing to do with the power train

We’ve had the pleasure of dealing with Nick Lovegrove from Myers for over 12 years. We are return customers for a reason. Nick’s honesty, professionalism, fairness and knowledge keep us coming back. In addition to our preference to Chevy and GM over all other vehicles on the road, we know that we’re in competent hands at Myers Kanata. And we know that we’ll be treated like friends whenever it’s time to revisit Nick.

My experience was amazing! The Sales Rep (Keenan) and Business Manager (Tim) had great customer service and kept us up to date, they were very reponsive during the entire process. The detailing of the car, was SPECTACULAR, Nick really did it! All the crevasses were taken care of, even got spoiled with some goodies, the day of delivery! Very pleasant and clean environment. Extremely Satisfied with my Purchase!

If you're looking to buy a car, this is where you need to go. Period. This dealership is full of caring staff that go out of their way to provide you with superior service. My first time purchasing a car was an absolute delight. After shopping around, this was by far the best dealership environment - friendly and casual. I ended up with the perfect car, as well as a dealership that I trust to take care of it.

This is my 4th or 5th lease now (can't remember exactly) from Myers Kanata and I keep going back for a reason. The entire staff from reception to service to sales are all very friendly and extremely helpful. Nick Lovegrove has been my go to in sales for the last 3 trucks and not only has every experience has been very efficient and professional but he goes that extra mile. A lifelong customer for sure.

I had the pleasure to work with Keenan, an amazing sales rep for Chevrolet. He was incredibly patient and charming and really knows how to make buying a new car special and easy. I would love to give more stars, but I'll settle for just 5. Anyone who is looking for a new car, I highly suggest you choose Myers Kanata Chevrolet and ask for Keenan to assist you - you won't be disappointed!

My customer experience at Myers Kanata Chevrolet Buick GMC Corvette was awesome. Ryan was very friendly and he understood what I was trying to do and what I was looking for and didn't try to pressure me into buying something I didn't want or wasn't comfortable with. I really appreciated that he took the time to explain things to me so that I understood exactly what I was buying.

Best experience to date buying a car. Effortless and comforting. Had been to 7 dealerships before landing here at Myers Chev in Kanata. Nick and his outstanding team welcomed me with open arms and truly made the process of finding the right vehicle and going through the purchase smooth. Shout out to the finance team as well, Zain! You guys have my business for a very long time.

If I could give Myers Kanata Chevrolet a million stars I would! They restored my Navy Blue 2001 Chevy Malibu LS mechanically to better than new! My new engine even has less milage than the old one did! Plus the new engine is so quiet! No ticking! Thank you Sheldon, Jim, Troy and Sam! Thank you for everything and for restoring my Chevy that I got from Grandpa back to new!

We had an excellent experience with leasing from Myers Kanata. Nick was our sales rep and he is now the general manager. We leased a 2017 Chevy Sonic for 3 years. Nick was very upfront and professional. One of the other dealerships we visited that day actually tried the old "I'm really behind the 8-Ball today" car sales pitch. We went straight back to Nick.

Jon Harding, Kelsey Miriguay and Trevor Kelly were all very stand up guys and went above and beyond for me. Not only did the dealership feel comfortable but the team really were always looking out for the customer. Even calling reception, you get an answer every time and a very pleasant demeanor from the lovely ladies up front. Way to go Myers Chev Kanata!

Horrible service, they called me to book a recall at a certain time and don’t tell me they are going to keep the truck overnight. Why would you call me to book something and not tell me what’s going on. When I call they were more confused than me and completely wasted my time coming in today just bad service and rude on the phone

I have been a Myers Kanata Chevrolet customer for many years. Looking back, the team have always made sure I was completely satisfied with the services done to my car. They provide and deliver professional, helpful, high quality service and assistance before, during, and after my requirements are met. Thumbs up to a great team!

ZAIN! If I could give him more than 5 stars I would. Incredible service. I have been a “luxury” brand owner for years…I have never received the kind of service Myers Kanata has given me through the purchase of my new Terrain. Thank you for such an easy and smooth process. Whatever Zain is being paid….he should be paid triple!

I have felt with Sheldon Pinkus for a long time and he has never stirred me wrong . I wouldn't trade him for the world .He is sincere in everything he does .Now I have my granddaughter going to him .She loves him also .My husband goes to him also .We are all extremely happy with the service we have gotten over the years.

I leave in Aylmer Quebec and I have been making the treck and bringing my car to Myers Kanata since 2014 because their service is the best in the region! Quality service for my vehicule and quality service for myself as a client that's what I received from them time and time again! Thank you Myers Kanata …

I had a great experience here. I had a lengthy list of requirements and Matt Neuheimer from sales found me the exact vehicle I mentioned liking, which met all my criteria, and was within my budget. He was open, honest, and pleasant to deal with throughout. I am recommending this dealership to friends and family.

My experience with Myers Kanata was great. Keenan Clarry was my sales rep and he was well informed, helpful, and willing to negotiate. Never did I feel like I was being taken advantage of. In fact after visiting the majority of dealers in Ottawa Myers was the one to go above and beyond to get the sale.

Just purchased a new truck from Myers. I was very happy with the exceptional customer service we received from all the Staff. Tim MacLean was a true professional, knowledgeable and a pleasure to deal with. I would recommend the Myers Team and Tim MacLean to anyone looking to purchase a vehicle.

I recently bought a 2019 GMC Acadia from Myers Kanata GMC. I'm very happy with the truck but I'm even happier with the service that accompanied it. I had a problem that the service centre dealt with immediately, with care and courtesy. I am grateful to them, and I cannot recommend them enough.

Myers had to do a lot of work on our 2014 Buick Encore - replace rear brake discs, replace front ball joint (steering critical!), refurb' brakes all around, replace brake fluid. We left car with them for two full days. They always do thorough and good work. Now car runs and drives great!

I bought a vehicle from the salesman Trevor Sangster. What a great experience! He had a great sense of humor and he found me the perfect vehicle for my family of four. He asked the right questions and knew what I was interested in. I can see why this dealership has such a high rating!

I have been going to Kanata Chev Buick GMC for a number of years. Their staff from sales to service is top notch. They take the time to listen you so they do understand what you really need. This is why i will continue to go there for future purchases and service. Thank you.

Even after having my 2019 truck almost none serviceable for the first three months, I can absolutely say that this experience has still been by far the best car buying experience of my life. This is directly due to the quality of customer care given to me by Nathan Knelsen.

Sold a car to Jessie at Myers Kanata Chevy. I emailed multiple dealerships in the city and Jessie offered me the best price. I brought it in he didn't try to negotiate it down. Couldn't believe how quick and easy the process was. Thanks Jessie for a great experience!

The tire change went well. The cap was a little lose and was rattling/chattering. I brought it in and they found the noise and adjusted it. Looking forward to getting the summer rubber back on in a few weeks!! So far I don't have any complaints, just good service...

Sales rep wasn’t pushy and represented himself as human, very honest and trustworthy. The financier was just as honest and trustworthy. She did her best to get me the best deal possible. They work very hard to keep everything you want within your budget.

I live 13 hrs away from the dealership. They found the exact car I have been looking around for months. They found it in less than a hour. The service and the accommodations they provided me was excellent since I was far from the location. 10/10 …

Website had trax inventory, drove there for them to tell they don’t even have any demos for us to look at. They stopped us before we even walked in. Clearly they don’t want to bother with someone who is not a “for sure sale” or their website it wrong.

I can't say enough about Jon Harding and my recent purchase of a Chevy Equinox. Jon was friendly, patient, helpful, informative, enthusiastic and all the while I felt zero pressure to buy. Not at all like any other car buying experience I've had.

The Manager Nick assisted my husband and I with a Lease Buy-out and made the transaction process seamless and stress free. He is very approachable and honest. I definitely would recommend Myers Kanata and Nick for the excellent service provided.

Te service iat Myers Kanata Chevrolet are always great, the people Helping in the front desks are friendly and well informed and very accommodating to my needs. I am now in Barrhaven and I still come back to the Kanata location. Monica Lopez

These guys are fantastic. Brian Von Essen at the service centre is fire. Super quick, polite service. They look after you while you wait. You couldn't ask for better service. Highly recommend these guys. 5-star all the way. …

Went in on a Thursday afternoon at 4pm. Niko (great great guy) showed us a Trailblazer RS and we wanted to make a deal on it. Zain (great great guy) stayed late to do the paperwork and by 8pm we owned the vehicle. It was the easiest,

Bought some new wheels and rubber for a 2015 sierra, Andrew the parts manager price matched and beat another shops price for the tires and gave an excellent price on the wheels. Will use again over the dealer 10 minutes from my home.

My experience at Myers Kanata Chevrolet Buick is always very positive. The service associates are all always friendly and helpful in getting my vehicle serviced promptly and efficiently. Very professional and knowledgeable bunch!

Service is always great right from sales dept. to service dept. Recommend if you're buying a GM product this is definitely the place to do it. Everybody there treats you like you're a somebody !!! Extremely happy customer.

I dealt with Kelsey the sales manager, and he provided an excellent buying experience. Likeable, knowledgeable, supportive and not too pushy. As a result of my dealing with him, I have already recommended him to a friend.

Amazing customer service, from everyone, but specifically, Trevor! Smooth, no hassle, up-front information, which resulted in a happy customer, with a beauty new vehicle! Will definitely refer friends and family to them!

I bought a Chevy Bolt 2018. Matt, the salesman and Myers the dealer were very professional and explained all the details. There were no surprises. Altogether a great experience. The Bolt BTW was a great purchase.

Excellent friendly service. No appointment needed for an oil change and full inspection. Several items needed fixing on my Silverado and everything was explained thoroughly. Angie's cafe on site is great too!

Absolutely the best vehicle buying experience ever ! Beautiful, clean and bright dealership ! Awesome, friendly ,knowledgeable and helpful staff ! Even the deli is great ! Special shout out to Kelsey.

Was a very smooth and very easy process. Salesman and finance guy were awesome to deal with and very helpful. No one pushed any extras that I don't need on me and overall it was a pleasant experience.

I had scheduled the wife’s car for service and they had the car in and out in fourty five minutes. That included an oil change and winter tire replacement. You really can’t ask for more than that.

Poor custkmer service. My new 2021 Volkswagen Atlas needs a pollen filter every 60000kms or 2 years but it is changed in 12000km on the first oil change. No right explanation for changing it now.

Tried to get an oil change. They don't take appointments. Called ahead and they said 30 minute wait time. Arrived and it was 3 hours. They suggested to just try again tomorrow. Will never return

I am so happy with the service that the gang at Myers Kanata Chevrolet Buick GMC provides that I even service my Ford there occasionally. Seriously! Always helpful, courteous and great service.

Highly recommend this dealer. Especially Jessie Iafrati. By far the best sales person I’ve dealt with. I will be returning customer and only dealing with Jessie. Recommend everyone do the same!

I have always bought my vehicles from this dealership dating back to their days in Bells Corners. Always the best sales and service staff I have ever dealt with. Can't recommend them enough.

Very happy with the professionalism of this place I had a small issue and they helped me out I appreciate the honesty and hard work from this dealership. Highly recommend there services! A+

Bought two trucks from here now Trevor Sangster and financing and service are great to deal with. Quick to correct problems. Always offer to wash my vehicle before returning it.

It's always a pleasure to purchase a vehicle from Myers Chevrolet. Trevor Sangster makes the experience unique and fun. We will be purchasing more vehicles from this location.

I ordered a GM crate engine from their parts department and they are extremely knowledgeable and they had a great price on the unit. Very happy with their customer service!

Never had a bad experience when dealing with Myers staff. Bought our car there and have used their Service Department to keep essential systems operating with OEM GM parts.

If you are interested to by a car, contact Alex at Myers GMC-BUICK-CHEV Kanata Ontario. We have an excellent expedience and got the best deal. And we get our dream car.

The staff took a very professional and personal approach to halting purchase my new truck. I couldn't be happier with my experience and purchase. Thank you to everyone

Good Service. Derek behind the desk always takes care of me when I'm there for scheduled maintenance. (edit) I found the free coffee +1 star for the total of 5 now!

I have no time for BS. They listened to what I wanted and brought me my truck. No need to test drive another. I am very pleased with the process and my truck.

Brian in service took great care of us. Went above and beyond for customer satisfaction. Thanks again to GM and Brian for taking care of us. Highly recommend

Pretty great experience here, Steve Mundy helped out a lot, came in spent a few hours in the shop and got the deal done, will definitely recommend this lot.

Very happy experience with Jon Harding. Great service good patience. Would definitely recommend him to my friends if someone is interested in buying cars

Quick service and really helpful staff. My vehicle was able to get in the same day for a service and a recall fix. Very clean showroom and garage bays.

Trevor and Zain at Myers hooked me up. Couldn’t be happier with my new truck! Seamless leasing and sales process. No question will keep coming back!

It was nice, easy, friendly and efficient! They dropped me off at work and picked me up. They will be seeing more of my 2018 Sierra. Regards, James

Amazing place and service!! Sales team is awesome and service staff are very informative. I purchased all 3 of my cars here. Love love love!!!

Had an appointment to get my tires swapped. The service desk employee was super friendly and a pleasure to deal with. Keep up the good work!

Above and beyond customer service. They found the perfect ride for me and fast. I'll continue returning to them for all my automotive needs.

We have been long time customers of Myers Kanata. Nick takes outstanding care of us. It is great to deal with a place you implicitly trust.

Great service department! The service advisors are all very helpful and friendly, and the shuttle service is very convenient

Purchased a used car and had a great experience. I dealt with Trevor Sangster and highly recommend him. 5 out of 5 stars.

Great service! Helpful staff! Only downside: the Cruze cafe wasn't opened the time I was there! Ah well....

Always get great service. Brian the advisor is always fabulous!! My salesman Trevor is the best as well!!!