Marshalls is a Department store located at 3616 Forest Ln, Dallas, TX 75234. It has received 896 reviews with an average rating of 4.3 stars.
Monday | 7AM-11PM |
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Tuesday | 7AM-11PM |
Wednesday | 7AM-11PM |
Thursday | 7AM-11PM |
Friday | 7AM-11PM |
Saturday | 7AM-11PM |
Sunday | 7AM-11PM |
The address of Marshalls: 3616 Forest Ln, Dallas, TX 75234
Marshalls has 4.3 stars from 896 reviews
Department store
"On July the second I went in trying to purchase a two piece bikini"
"Long story short!! A white older looking lady with short hair & glasses is infact disabled"
"Visited before but didn't get to stay much last time"
"The Marshalls at the corner of forest and Marsh Lane is one of my favorites"
"Horrible, horrible horrible place"
On July the second I went in trying to purchase a two piece bikini. As I was walking through the iles I noticed most of the bikinis sizes weren't matching. I was fortunate enough to find a two piece bikini that was perfect for me. The top was size medium and the bottoms was size large. I decided to buy the bikini, and other items that I liked, as I'm getting ready to pay; the cashier told me that she was not able to sell me the bikini due to the fact that sizes didn't match (even though the bottom and top had different tags and were marked with different prices. Basically the store selling them as separate items) I tried explaining to the cashier that the rest of the bikinis didn't have matching Sizes, but she just kept interrupting me telling me that it was a store policy and that she couldn't sell it to me. Then I said "well if that's so true that means that other cashiers have been selling them incorrectly, because this policy didn't apply to other costumers, since you have so many mix match sizes" she charged me for everything else and didn't let me buy my bikini which was so disappointing. I didn't want to make a big deal at the moment and left without asking to speak to a store manager. A couple days ago my sister and I decided to go buy a pair of shoes, and out of curiosity I asked a different cashier (because luckily the one that refused to sell me the bikini wasn't there) if this policy was true, she said "no it's not" she even asked the cashier next to her if this statement was true, and she agreed and said "you can buy the bikini, top and bottom in separate sizes because they're sold separate" I was so shocked to find out that I could of gotten that item if a different employee would have taken cared of me that day. Specially because I spent hours at this marshals trying to find the perfect bathing bikini suit . Now my point is, if this indeed is a "policy" marshalls should make it fair to all costumers, and train their employees properly and teach them how to do business. At the end of the day I was paying out of my pocket, and their employees obviously have a job thanks to us! Way to go marshalls!! I've never seen this type of policy when a costumer isn't allowed to buy something. Isn't that what business is about? Selling?
Long story short!! A white older looking lady with short hair & glasses is infact disabled... ok!!! But she isn't that disabled to not hear you or speak to you.. she uses her "health condition" to not answer your questions, so she can be rude & give you the worst cust serv ever!! I am all for ppl who are mentally challenged but it is very disrespectful to act like you are disabled so that you don't do your job correctly, the employees seem like it's okay too.. they all gave her a pat in the back when I questioned her about how rude she was being to me n acting like she couldn't talk!I know a fake person when I see one.. this lady Is just lazy, rude & im pretty sure racist!! Yes!! I kept saying ma'am ma'am excuse me.. n one time she replied .. no español that wAy?? Really marshalls? Specially in this area?? Most of the customers are Hispanic! Never coming here ever!!! Better training is needed & managment bc the "Manager" seemed like it was okay & one of the other cashiers just kept laughing & smiling thru it all!
Visited before but didn't get to stay much last time. Visited again yesterday on 6/23 just to look around and now it's become one of my favorite stores overall. 1. Lots of varieties, especially clearance. Make sure to look everywhere since clearance items seems to be everywhere! 2. Staff was very helpful and kind. I found a damaged decor/design book I liked but the price was a lot for a book with a lot of rips. I asked if I can get a discount since it didn't have a price tag either. The new price tag now says $14.99. They gave 10% off and told me that if I end up not liking it I can return it. Haven't skimmed thru that book yet but I'll see if it's worth keeping. 10/10 recommend! I'll be bringing others along to shop soon.
The Marshalls at the corner of forest and Marsh Lane is one of my favorites. Out of the three that I frequently visit this one seems to be more upscale. I have bought some sexy little dresses there and great shoes to go with them. I found some fantastic cashmere sweaters at really good prices. I bought a lot of cute athletic wear there and some really great workout socks. This is one of the places I like to go right before Christmas to see if I can't get some deals and save some money on Christmas presents. They have a nice Home Goods section with great quality cookware. If you'd like to spend time in the kitchen like I do this is a good place to save some money.
Horrible, horrible horrible place. You cannot find anything, everything’s thrown everywhere, not a single associate to help in sight and if you’re lucky enough to get one to help, it comes at a price ( their attitude, holy pumpkin I’ve never seen such a miserable bunch ) unfortunately I’ve had to go here more than once and every time, the store is full of customers, there’s a big line at the register yet they only have 1 or 2 cashiers open. Just stay away and if possible go to another Marshall’s, if not then maybe try TJ Maxx.
Nice new store with great merhandise but it is NOT Handicapped friendly. There is no Handicapped Parking near the front doors and shopping carts cannot be taken out of the store to use as walking support. Take your walker or a wheelchair if you want to get into and out of the store...then figure how to carry merchandise if you are having to use your hands to control your walker or wheelchair. I doubt that I will return to this new location even though I love other Marshall's locations.
Lots of items to purchase at a reasonable price! Nice sunglasses, purses, facial and bath products. Plenty of whatnots to buy to give as gifts. Just do not like the fact that I was constantly followed and watched by the employees. Smh. Customers shouldn't be watched at all while shopping, but if employees are going to do so than they should be monitoring ALL customers and not just African Americans!!!
1st time at this location. It was a mad house but then again it's expected when you go last minute shopping on 12/23. You can also tell they are short staffed just like 1000's of other places so go in with a lil patience They have a huge selection of great stuff. So we were able to grab some great deals. Can't wait till the holidays are over so I can shop here again in peace
I usually go shopping after work. I went to Marshalls to shop and picked out two tops both the same size. No dressing room so on to the line to pay. When I got home one was too big one too small ☹️ took them back after work and found six shirts figured I would have better luck. Four fit better odds this new way of shopping will take some time for me
Okay so where I come from the local TJ Maxx HomeGoods is AMAZING. Now that I am in Dallas I was only finding these stores separately. So glad I found this location that offers Marshalls and HomeGoods in one place. The store was a little bit of a mess when I went but then again I went the day before Thanksgiving so that's probably on me.
As a combo store of HomeGoods and Marshalls it is a bit disorganized and a little untidy it had a lot of people there which was good and it did have it a pretty decent selection of items this close to Christmas I think it might be a better time to go after Christmas in the store would feel a little more organized and less hectic
My favorite retail therapy! Love it here, although they keep it a way too warm in the summer. I always leave sweating. I know they’re trying to save money but people aren’t staying there as long, meandering through the aisles, and that’s less revenue for you. Just something to consider.
Previously always thought of them as a mediocre store for buying uninteresting standards or housewarming gifts for people I don't know. But HomeGoods joining them has massively improved their wares. There are a beautiful touches to your lifestyle. They've been bumped up on my list.
Excellent selection of household items for every occasion. I visited during Christmas this time and there was tons of things for decoration, gifts, kitchen items and lots of other stuff. Besides a lot of options of clothing for winter. Get ready to get lost!
Very nice home section, plenty of clothing selections and very well organized. Store is always clean, staff is friendly and layout is easy to navigate. Fragrance section is mediocre, not much to choose from, but overall a very good location.
How they can attach Home Goods to their name is a mystery to me...it has the least amount of Home Goods of any Marshall's that I've been in. They don't take pride in their overall appearance. Despite all of this, I found a few good deals.
I love all the different types of products found there. The have a great pet department ie toys, that's and beds at a great price! They have a fab shoe department and clothes which are brand name, even for guys. Have fun shopping there!
Good selection of clothing, home goods and shoes. Looking for inexpensive Michael Kors purses? They have them. Looking for a huge selecrion of Nike shoes? They have those too. Name brand bedding..yup..they have that as well!
I love shopping at Marshall they have really good prices on brand name shoes and clothes. This location was under in the process of adding Home Goods when I last visited.I will be stopping in soon to see the new changes.
Recently converted to just a Marshall’s it seems, which makes sense because the homegoods portion was never much. Never really find anything that great here, but they’ve got the usual basics and generally well stocked
I really appreciated that carts are being sanitized and they are actually taking head count on the people coming in and out. Keeping up with capacity is taken serious.... Thanks Marshalls for my safe shopping visit$
Terrible customer service. Starting at 9pm, they start calling shoppers to come to the front and they keep repeating the calls EVERY 5 minutes. It’s VERY annoying and it makes you feel like you’re being kicked out.
Worst Marshall ever. I feel like I went back in time. Everything is so out dated. I’m 40 and I feel like these clothes is what I wore in my teens. I’m looking for something casual and couldn’t find not 1 thing…
Love this Store! There's always something new, on sale or a beautiful import at a great price. My 79 year old mom & I just loved coming here!~ she just love all the pretty things in there and so do I!
The employees at this are nice and friendly! Not the best Marshall’s for home goods they have little to no section. Very small location as well. Home goods is coming soon I can’t wait to visit again.
Minimal selection for men. There was like maybe 20 short sleeved shirts. Also almost no jeans for my size which is a normal size for adult men. Will not return. I felt embarrassed for that place.
Very messy. Floors & bathroom are dirty. I called before coming and the employee that answered was rude and said he didnt have time to look for my requested item. Wont come here again.
Like this place you can find pretty stuff for your house also great clothing for men women kids and infants some stuff is on clearance this place gets really busy I will so come back
Love the variety and choices in items. They always have what I am looking for.They also have choices in children's shoes. When they clearance, it's a happy day Easy to get too. …
The store itself can be quite a disaster, especially the clearance section in the back corner, however, their customer service has been excellent every time I have shopped there.
Good fairly clean, fairly organized store. lots of opened packages that have been stolen or just placed else where. store is very well stocked with everything in all sizes.
I found a beautiful painting for the family great room and new accessories for the bathroom! Kayla, management, is AMAZING! Very professional, wonderful personality! …
The store was short on shopping carts and baskets. Very unorganized and unkept looking. The stores was crowded, but the lines were moving fast!! Good job with that one.
This store was VERY junky & crowded. I thought I was in a Dirt Cheap. I have never seen a Marshalls or HomeGoods like this. It gave me anxiety. I could not stay long.
I found a Very Nice Designer Bag at a very reasonable price.. Calvin Klein for $59.99.. Love it!! The store could be cleaner and orderly otherwise.. Satisfied!
I was there for several hours about 5. The store had some new items and some things were still the same. Talked to a familiar employee she was very nice.
This was my first time in this store, as I live almost 3 hours away. DEFINITELY glad I stopped!! Great selection and all the staff was super friendly!!!
Great deals on clothing, purses and snacks. Might wait abit in line due to heavy traffic during the weekends. Lighter traffic on Tuesday and wednesday.
Didn't like the guy collecting hangers at checkout. Most other stores allow the customer to keep the clothing hangers as part of the their purchase.
Love This place the carry clothing for men woman and children shoes house Ware's office stuff decorations good quality items for a reasonable price
This store was undergoing a remodel at the time of visit. I'm sure the store will look great and stock good clothes and accessories when finished.
Great selection of clothes, furnishings , and shoes!!! The one critical point was the area where cosmetic items were displayed! Messy counter!
I am so glad that this store is near me. Great selections to choose from. In a great location of other businesses to do some shopping. Enjoy
An average location. A little messier than some HomeGoods locations and fairly busy as well! Still a great selection of deals to be found.
No one helps here .... if you find an associate they are not from the department . Additude when you ask is they can help.... worst store
Great haven't been there in a while, very impressed with prices and all the beautiful house wares. The staff is friendly and helpful.
Great prices. Wide variety for housewares, small furniture and decoration. Clothing section is decent and many items with discounts.
I ♥️ this store always find what I need, kudos to your buyers MHG for always ONE ☝️ing the competition your the …
Big store, too many unorganized/bulky areas so there must be too many items in the store. Nice items and good prices. Staff is nice
Friendly staff but because it's a joint location, it has less of everything. I prefer to go to a standalone HomeGoods or Marshalls
It was mossy, it looks like junkyard I don't think they have enough employees to arange the store, I left without buying a thing.
My wife loves these places and always finds nice stuff and great deals. Only gave 4 stars because I can never get past one. Haha
Awesome deals & Absolutely hands down most amazing Cashier's around. Thanks y'all & Blessed day ... CLnChico2 …
Some of their employees are rude. I know retail jobs are stressful....but no need to be rude for someone trying to help.
It's ok. When I went it was a bit under stocked. But with the corona virus and all I'm sure that had alot to do with it.
Nice store. Wish I could have spent more time there. Checkout was quick. Store clean and organized. Some brands I like.
Almost never a long line to check out. Pretty decent selection of brand name merchandise and very reasonable prices.
Always finding treasures here. They could have more merch but all is organized and clean. Associates are nice too.
I love this store, was my first time but now it's the only one I want to go. The cashier was nice and sweet person
Great prices on the most wanted items in the store. Great customer service on the checkout process.
I like coming to Marshall's. I can always find some linen to wear. And some cute shoes to match.
Good location. The had some re-opening coming so after my review it probably will be even better
They have nice towels and bedding at a reasonable price and also home decor and furniture.
There employees are very friendly and they try to get every customer checked out quickly.
Awesome place to find different clothes shoes and home accessories, good prices as well.
Very well organized store. Abundant selection of clothes and home goods for every taste.
They have nice prices, but it's a lot messier than other Marshall stores I've been to.
First time ever going & I loved it, only bought 2 things but the experience was nice!
I love this store and the product availability. One of the best stores in the area!
Lowest prices on home goods there is! $70 bucks my office looks like I spent $400.
Huge store and seemed to have great deals but a bit cluttered for a Home Goods!
Very busy day in store staff was still helpful and friendly. Checkout was fast
Good store but not in a safe area. Had my vehicle stolen while shopping there
Loved the items, great prices, clean store and great customer service always!
One of my all time favorite store! You will always find a great deal here!
It was OK. There's not much of a delay to check out. Friendly cashier...
Great value and always has cool stuff in there that you would not expect
Store was Junky, look like it had not been organized or faced in months
all very nice, but i couldn't find pants and shirts for my teenage son
Bought great Christmas gifts for my daughters for a great price
If you have time to shop here, you can find some nice things.
Great clean Store lots of nice things for the entire family
No longer a HomeGoods store. This is only a Marshalls now.
Please change description this is only a Marshall’s
It was hot and very crowded in this store.
Love this store. Good customer service.
5 stars to Rosemary! She’s wonderful!
No mens pant longer than a 32
Long line but moved fast
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