Using the leg curls are actual torture and unsafe you will literally damage your shin if you attempt to use the curling machine because there is very minimum padding, the padding is really just old duct tape, what a sorry excuse for a “fix”. Bikes, are they allowed? yes? No?, or is it depending on your mood?? Sometimes you say leave it outside and next time we go inside there’s a lot of bikes in the front, make up your mind either allow people to leave it inside or don’t allow it at all. Water fountains never work, if you catch it working you better take advantage of it because it’ll probably only work for a week until it starts malfunctioning again, and it’s not just one fountain it’s both. You’re running a gym at least have the water fountain working don’t force your consumers to have to buy your overpriced vending machine drinks, some of the sinks are off, maybe because you guys want to save on the water bill. Find a better plumber because whoever your hiring to fix the fountains obviously can’t do it correctly,

Stephanie Rehfeld is amazing. I wanted to do personal training. However I had very specific requirements. At first I was worried she was just going to sign me up and leave it up to me and the trainer. However she went above and beyond until we found the perfect fit. She had her best 3 trainers work with me. Not only did I get the exact time and days I wanted, I also got the trainer I wanted. He was a power lifter, which was exactly what I wanted. He was strong enough to spot me through all lifts and work around my injuries by handing me heavy weights. Finally, she was a general manager at the East Service Road location and completely turned it around. The gym went from dingy to pristine. It was a pleasure to work out there after she started. She made sure all weights were available, plenty of handles for the machines, etc. I don’t know why they closed that gym. After Stephanie turned it around it was the best gym I ever been to.

I tried cancelling my membership so I called ahead to see when the manager was In. I spoke directly to him (Ty from the Richmond Ave branch). He said he’d be there from 9-5 Mon thru Fri. I went in the first time and he asked me for the debit card I used which I didn’t have and that was my mistake. I told him I returned and verified the time he was in just to make sure. 2 days later, my mom went in at 3.30pm (we shared the membership) and she was told he had left early. I then called the gym and they were extremely rude and said the manager leaves at 4pm. I told them I spoke directly to him and he mentioned otherwise. They said he left whenever he wanted to. Extremely unprofessional. You don’t need a manager to open a membership but you need one to close it? And then he isn’t there? They just make excuses to keep charging you!!

I have being coming to this gym since they open never was the best, and now is at the lowest. The gym is small to start , limited machines, most of them are always out of work and they take weeks to fix them , the leg extension padding has tape and not padding left is to the point that is painful to use and it has being like that for months, weights are all over the place , The water machines never work. I’m at the point of thinking in canceling my membership or go to a different location. Who ever is the owner or is running this Location need to do better.

You know, I finally decided to go to the gym and I am incredibly grateful how we have such a wonderful gym right in our area like what are the chances I was greeted by the Pleasant manager, Hamza I believe his name is he was incredibly helpful. Let me in the right direction and it was an all-around fulfilling experience. I can’t wait to come back. Hamza always grease me with a smile. Makes me feel at home and the overall environment of the gym itself is outstanding. Keep doing what you’re doing. I’m proud to call this gym my home

i rather workout at my basement this gym has broken machines,missing weights ,the paddings that are getting corroded. Water fountain never works and theres little to none work equitments available to workout , they should extend the gym by removing the yoga room and biking room replacing it with gym equitment and more stuff becuase the gym gets flooded with people everything is occupied. Bathroom needs repairing and no paper to dry ourselves from working out this gym is very cheap and manager doesnt seem to care at all

Hamza, embodies exceptional professionalism and dedication. His friendly demeanor and willingness to assist members make him a standout asset at the gym. He consistently goes above and beyond to ensure a welcoming atmosphere, offering valuable advice on workouts and equipment usage. Moreover, Hamza's knowledge and passion for fitness are evident in his interactions with members, creating a motivating environment. His commitment to providing excellent customer service reflects positively on the gym's reputation.

I decided to go check out this location on forest because i’m looking into getting back in shape and let me tell ya I signed up right away the manager that helped me out by the name of hamza was truly amazing he took care of me and made me realize how bad I want it and for that Thank You hamza!! truly a very nice guy and also a beautiful gym for anybody wanting the same thing that I want I would definitely recommend checking this location out and ask for hamza THATS THE MAN!!!

Good gym. My only problem is at times ppl take the lighter weights to other rooms or corners and don’t bring it back. Like 25 lbs or like weights between 15lbs and 35 lbs often gets taken by ppl taking to the other room or other side of the gym and after they use it , It’s just left there. I feel like there needs to be some kinda penalty for leaving it that far away from the weights section or just buy extra weights in that weigh range. Otherwise. I like the gym overall.

I recently visited this gym and was thoroughly impressed with the facilities. The layout is spacious and well-designed, providing ample room for various workouts without feeling overcrowded.The cleanliness and maintenance of the gym are exceptional. Hamzah is really friendly, approachable, and always willing to assist with any questions or concerns. Overall, I highly recommend this gym to anyone looking for a clean, well-equipped, and welcoming fitness facility.

I understand that a lot of people that go to the gym complain about the machines but realistically there’s only one or two that might not be working and you could still really use them so it’s not a big deal. It’s a great location this gym and I would definitely recommend for anyone that wants to get back in shape and the staff in forest is the most caring and they will go above and beyond to help with anything in their power! SHOUTOUT TO MALIK THE GOAT

I joined LA Fitness and particularly like the facility on Forest Avenue , Staten Island. A variety of equipment to use including a nice swimming pool. The gym floor , locker rooms are very clean . The staff is helpful with good information about exercising and nutrition . They’re very friendly especially the staff members Bryan and Billy Blue-eyes. I recommend LA Fitness and if you’re a senior over 65 you may be eligible for Silver Sneakers .

4 stars because for my first couple of years here things were ugly... immature front desk staff, equipment taking too long to be repaired, etc. Over the past year, or so, feels like a complete 180; things are much better. The place has always been pretty clean and exercise class offerings consistent. I see 5 stars on the horizon but they'll have to be good for as long as they were bad! (Review is for Forest Avenue location)

So I come to the forest Ave. LA afitness and I love it. Bill and Moses are 2 of the workers there who are always available to answer my questions, the place is clean and the best are my instructors - I love them. I take yoga, pilates body conditioning among others and I always look forward to the class and seeing them. This is without a doubt one of the best choices I ever made. Marilou

My go to spot! Provides a well-equipped and spacious workout environment. The diverse range of fitness classes caters to various preferences, and the knowledgeable trainers offer valuable guidance. The facility is clean, and the staff is friendly and attentive. Overall, it's a solid choice for those seeking a comprehensive fitness experience in Staten Island.

I’ve tried other locations and I just didn’t feel too comfortable, but when I tried this location, I was beyond satisfied. Bryan is a worker there who is so supportive, he gives me motivation to go to the gym. I be terrified I’m going to look stupid when trying new workouts, but he gives me advice and boosts my confidence. Definitely 5 stars for his service.

This gym exceeds expectations with its state-of-the-art equipment, clean facilities, and motivating atmosphere. The staff is friendly and knowledgeable, creating a positive environment for a productive workout. Whether you're a beginner or a fitness enthusiast, this gym caters to all levels, making it a top choice for anyone on their fitness journey.

Hamza, the GM of LA Fitness, is absolutely amazing! He's not only nice and respectful, but also has a great sense of humor. His friendly and approachable nature creates a welcoming atmosphere at the gym. On top of that, he's quite the looker! Overall, Hamza is a fantastic GM who adds an extra dose of fun and positivity to the LA Fitness experience.

Charges a monthly fee for towel service even though they don't offer towels. No hot water in showers - hot water heaters apparently never working (stop being cheap LA Fitness and install new water heaters). much of the gym equipment is in bad shape, but they do tape "scheduled for service" signs on all the broken equipment for your convenience.

I have been using this gym for a couple of months. Pros -alot of good ab machines -alot of plates and nice studio area -bathroom is clean Cons -water dispenser is usually not working -some equipment is old and the weight numbers are often unreadable -missing barbells, 40lb staight and ez curl is gone -not enough cabel attachment ropes

I lost my cell phone yesterday and I took a screenshot of the bar code membership. The front desk staff was the least helpful and more focused on his cell phone. I thanked him for his dismissive attitude and walked out. Consistently, a significant amount of equipment is always pending repairs. I think I will go elsewhere.

I have been coming here since they opened up and in the beginning it was nice but it’s been downhill ever since. Restroom always filthy, almost always no paper towels or toilet paper available. I don’t know who’s in charge but if I was running the place the restrooms should be a priority for cleaning.

The staff is really nice, especially the manager Amanda. She's very sweet and patient with every guest who walks in. The gym is also so CLEAN. It's probably the nicest gym I've ever gone to. The weights are most of the time where they're supposed to be and the guests are respectful.

Great gym, onboarding process was quick and easy ! I dealt with Hamza, who was great, answered all of my questions thoroughly unlike 2 places I went to before. Machines were clean & the facilities as well. Id highly recommend if anyone is looking for a new gym.

Love working out here. I’ve been a body builder for almost a decade and this fitness center definitely meets the needs of someone who lives my life style. I’m constantly getting the care and help that I need. Hamza is my main go to! Thanks for all the help man

My favorite place to work out nice helpful and curtious. Don't leave your bathing suit ever. One lady who acted along threw it out the next morning didn't even wait to see I would call. Other than that one incident, it was all love and cool.Enjoy the place.

Been coming almost daily since December. So many broken machines. It's actually ridiculous for how long and how many treadmills have been out of order. Water fountains break. Always packed. Can never find a weight where it's supposed to be.

Everyone is friendly and inviting. The general areas are pretty clean, the machines are always working and weights are always where they need to be. Stephanie and Sean are great team members and make the gym a great place to be!

Hamza and his staff did a great job explaining the memberships and helping me get started. The facility is amazingly clean. The Personal Training team has helped me drop weight and I’m enjoying working out again because of them!

Gym is small and mostly always packed. Several machines out of service or aren’t fixed in a timely manner. This leg raise machine has been like this over 2 months and it’s the only leg raise machine that works efficiently.

Love this fitness center, customer service is absolutely wonderful. I’ve had the privilege of meeting Hamza who’s always been a great help and kind soul no matter the time or day. Clean and friendly environment!!

Hamza is not only a great GM, but also a genuinely nice person. His green eyes sparkle with kindness, and he always goes above and beyond to keep the gym clean and create a positive environment. Thank you Hamza

Such a nice gym especially when you’re treated with respect by the managers. I spoke with Hamza and honestly amazing everything was so beautiful about him ganna start working out more!!! 5 STARS HAMZA!!!

Spoke to Billy, he went through pricing to add my brother on to my account . Made the process much easier. Great gym have been here for years. Always clean. Staff is great. Has the equipment I need.

Love this gym! Billy was amazing! He helped me with any questions I had and made it a pleasure to sign up! I would recommend him to anyone who’s looking to sign up to a LA Fitness on this island!

David is one of the greatest advisors in the gym he lets you know a lot of things and mainly things to start out a good routine I would recommend this gym and David to anyone …

Worked out here for about a year .. left to another gym and came back and they welcomed us with open arms. Great people ! Hamza and Amanda were awesome and helped us out tremendously

Hamza consulted us to join personal training. I highly recommend Joe G. As a trainer he’s great knows how to push us and caters works out to our goals and needs. Very accommodating.

I absolutely love coming here! The Manager Amanda is the absolute best! She’s so patient, kind, understanding, super helpful but so accommodating!! She makes it fun coming here!

Had an amazing experience I was helped by a young man by the name of Hamza and he was the absolute best he made me feel very welcomed and made my trip there very easy 10/10

Billy the manager hooked me up and gave me a nice present, 30 days free membership I'm really looking forward to training here and possibly signing up afterwards!

Great gym if you’re looking to workout! Hamza helped me out, gave me a great tour of the place and answered all my questions. This gym is very clean and spacious.

This is the top gym on Staten Island! Very clean and top notch staff. Bill was very helpful and answered all my questions when signing up! He did a terrific job

The front desk guy wearing the Ralph Lauren was wicked fast on the computer ! All my La fitness issues were solved in a timely and fashionable manner ( swag)

Really good gym the staff is warm and welcoming. Equipment is top notch. Best gym on the island. Especially bryan is extremely helpful and friendly.

The manager Billy is a stand up guy. I always appreciate the warm, welcoming environment. Pool area and equipment is always clean. Highly recommend!

This location is not only is great the staff here is extremely knowledgeable and people like Moises and bill they make this place feel like home!!

Staff is amazing especially Hamza very caring and is there when ever you need anything! Won’t ever change this gym! Thank you for your hard work!

First time here and the experience was fantastic! Fernando was a gem and a great help getting checked in! Can't recommend this location enough!

Went in to sign up for a membership and Hamza helped me every step along the way, great communication and very helpful. Can’t wait to start !!

Love the staff here everybody’s so welcoming and contributes to a great atmosphere especially management if you need anything go to Hamza !!!

Employees like Moises have been very helpful and respectful… he has helped me with my training and been a positive member of the community.

I signed up with Hamza. He was a great manager and gave me the best package for me To be fit, I recommend Hamza all day five ⭐️ ⭐️⭐️⭐️⭐️

Great Facility, friendly and welcoming staff, good machines. Classes are available. There's a swimming pool and the locker room is big.

Billy Blue eyes is the best and Moises just loves to part the red sea hahaha great guys. This location is the best on the island!!!!!

The staff is very friendly, especially hamza Showed me a detour around the gym and now it’s time to start my New Year’s resolution

Great customer service best gym in the island. LA fitness on forest avenue. Thanks Hamza, Bryan, Billy blue eyes. Love you guys.

The best gym on the island. staff are very friendly and helpful. hamza was amazing, he took great care of me and my sisters.

Been a member since the gym opened and can safely say the staff is incredible! Never a complaint with the staff or services

This LA fitness is top notch! Bill helped me signup when I came in! He was very helpful and resourceful! Thank you Bill.

Love the gym, love the atmosphere, Hamza took care me from the second I stepped foot through the doors. Thank you hamza

I just moved to the island and to this gym. I liked it very much. All respect to the manager Billy. He helped me a lot

I love the Forest Avenue location! So clean, and the staff are so friendly. Especially Billy!! He’s the best ♥️

Love this gym so clean and well organized and bill was such a big help while signing up thank you la fitness!!

This gym it fantastic. I love the free weight area. And the staff is always very helpful. Shout out to hamza!!

best experience I’ve ever had getting a new gym membership!! Hamza was extremely genuine and helpful!! 10/10

the worker named hamza was so nice & extremely helpful. he also gave me a great tour of the gym & machines!!

Moises is the best with that gym greeting! He gets you mentally ready to work out! Amazing worker …

Habibi hamza and billy blue eyes are the great and fun managers. They know how to interact with us members.

Billy Blue Eyes helped me a lot. His majestic eyes were all I needed to know LA Fitness was right for me.

Best gym on the Island Great customer service from Bryan, Hamza, Billy and Bryan. You guys are awesome

well the sales rep won me and daughter over ..i have yet to actually work out there so far so good .

my boy billy always makes the gym environment amazing, hooks it up always !!! great gym …

billy was nice enough to give me a 30 day gift and wished my family happy holidays …

Great gym, Billy is extremely kind and helpful. Gym is in great condition and very welcoming.

Great gym with amazing equipment and amenities. Bill was very helpful and overall great guy!

Very clean and respectful staff. Plenty of machines and benches to get a good workout done.

Billy blue eyes is great and Moises are great customer service is here is very welcoming!

Brian, Billy, Hamzah and Moses are the best. Great gym and been going here for a while.

Hamza hooked me up coming here for my first time and my experience has been great here!

Love this gym! Always clean and staff is very welcoming! Beat LA fitness on the island!

This is the best gym! Thanks Hamza for helping me sign up and for a great experience!

This gym is awesome. Billy took care of me. Gave me a free 30 day Christmas present.

Love the gym, good equipment. Billy at the front is always super nice and friendly.

The workers are great, they’re very kind. Bill is very kind, always treats me nice

Exceeds my expectations every single time, wonderful gym! I highly recommend.

Excellent experience! bill and Moses are great, keeping gym nice and clean!

Great gym, Fernando is ver nice. Ver clean. Highly recommended

The front desk Mexican guy was very helpful and swagged out !

Great gym. Enough machines clean area great workout