Journeys

46 reviews

1644 W Montebello Ave, Phoenix, AZ 85015

www.journeys.com

+16022468710

About

Journeys is a Shoe store located at 1644 W Montebello Ave, Phoenix, AZ 85015. It has received 46 reviews with an average rating of 3.8 stars.

Photos

Hours

Monday10AM-7PM
Tuesday11AM-6PM
Wednesday10AM-9PM
Thursday10AM-9PM
Friday10AM-9PM
Saturday10AM-9PM
Sunday10AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Journeys: 1644 W Montebello Ave, Phoenix, AZ 85015

  • Journeys has 3.8 stars from 46 reviews

  • Shoe store

  • "Love the shoes, that's all my grandson wanted"

    "After a huge ordeal of a basic exchange an associate exited the store and threatened violence upon my significant other"

    "Amazing customer service! Adam went above and beyond to help me find the shoes I wanted"

    "Every time I come here and I enter the store nobody greets me"

    "I stopped to shop in the Journey’s store looking for Doc Martin men’s shoe"

Reviews

  • Jan Bowen

Love the shoes, that's all my grandson wanted. Thanks to the rep that gave me a discount code prior to my going to the store, it helped save me on the 2 pairs I bought for him yesterday. The store employees?! that's another subject. Sitting

  • Sarah Hoefer

After a huge ordeal of a basic exchange an associate exited the store and threatened violence upon my significant other. This establishment hires violent and self entitled little brats who can’t do very basic customer service tasks. I was

  • Sarah Bonney

Amazing customer service! Adam went above and beyond to help me find the shoes I wanted. I’ve been looking a specific pair of Doc Martens sandals and needed to exchange the ones I’d ordered online for a different size. Adam put a pair on

  • Rod Will

Every time I come here and I enter the store nobody greets me. I thought maybe it was just the day the employees were having. So I entered today and no greeting again. So another group of people walk in behind me and they got a greeting.

  • Neil Friedman

I stopped to shop in the Journey’s store looking for Doc Martin men’s shoe. I was not acknowledged by two sales girls they’re on the phone & speaking to each other, I wavy my arm & hand nothing & two other sales person appear fat lady in

  • Bianca Morgan

I purchased an all white sk8 hi. I go on with my day and i check then shoe maybe an hour later and i see scuffs and some black marks. I got back to the store and told the manager id like another pair. He said it wasn't a big deal ? Then

  • cheryl Matthew

Shoes suck after a month they fall apart & no the price i pay for them should be good for atleast 6 months no good journeys Journeys did get in contact with me but never did anything about it …

  • Cameron Smith

Haven't had red men's chucks in 12s in 2 visits I've came, but will try again since journey's always carries other cool items like Goosebumps attire

  • Giovanni Gonzalez

Had an amazing experience at this location Jesse was not only professional but was very kind and patient. Will be shopping here more often!

  • Jordan Perez

Very bad service. Rude people i dont recommend this store very bad costumer Services by far the worst i have seen

  • Esteban Calderon

3 employees working with no customers besides myself and still horrible customer service

  • KATHERINE Jim

The store had alot of colorful shoes to choose from. The staff were patient and helpful.

  • Mario German

Great staff. Give u privacy to look but attend right away when nedded. Pleasent purchase

  • Getsemani Cardenas

The service was gr8 but then I realized that my shoes were DIFFERENT SIZES! well gr8

  • Joy Stephenson

My grandson loves his vans slip ons!! Customer service was awesome!!!!

  • Francine Sanabria

Clean. Should have more than one person at register

  • Humberto Gómez

Great store, I always find what I'm looking for.

  • Debra Crawford

Boom!got 2 pair of fila shoes.love em

  • Sekita

Customer service is awesome

  • Cornel Lela

Nice place to get shopping

  • Minnie Carrasco

Great customer service!

  • Patricia Sinatra

Great staff

  • Eazy E

Ok

  • John Osborn
  • Rory Simmons
  • Lovely_ 1800
  • Mackenzie Mustafa
  • Melissa Ramirez
  • Rosie
  • Spartanz1738
  • Shelly Johnson
  • Fer. Cal.
  • Maximo Flores
  • Rachel Story
  • Mayra Aguirre
  • Juana Roa
  • Debbie Hilton
  • Regina Standifer
  • Laura Sherman
  • Hannah Mount

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