Famous Footwear

176 reviews

DESERT SKY MALL, 7611 W Thomas Rd #103, Phoenix, AZ 85033

www.famousfootwear.com

+16234443500

About

Famous Footwear is a Shoe store located at DESERT SKY MALL, 7611 W Thomas Rd #103, Phoenix, AZ 85033. It has received 176 reviews with an average rating of 4.2 stars.

Photos

Hours

Monday10AM-9PM
Tuesday11AM-6PM
Wednesday10AM-9PM
Thursday10AM-9PM
Friday10AM-9PM
Saturday10AM-9PM
Sunday10AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Famous Footwear: DESERT SKY MALL, 7611 W Thomas Rd #103, Phoenix, AZ 85033

  • Famous Footwear has 4.2 stars from 176 reviews

  • Shoe store

  • "Nothing but problems online and at this store love the shoes hate the service well famous footwear"

    "If I could give 0 stars I would , I do not recommend this location the cashier Daniella spoke Spanish using racial slurs assuming I couldn’t understand when I called her out on it she refused to sale me shoes after so she also cost the company money for the 3 pair of shoes I was going to buy , I’ll be leaving the same review on google so people know what type of service to expect!!!"

    "The female worker was rude and not very helpful"

    "I give this store five stars for customer service"

    "Super grosero el muchacho que trabaja hoy sabado 14 abril 2023 en la mañana si trabajan en un lugar atendiendo personas deverian de meditar antes de entrar a trabajar un cliente menos …"

Reviews

  • Brenda Short

Nothing but problems online and at this store love the shoes hate the service well famous footwear. A lot of competition out there that sell the same damn shoes unbelievably I asked to try on men's 9 and she didn't get me some to try on instead told me that mens size 9 waS not going to fit .I was persistent to find me the red and black tanjun men's 8.5 they didn't have that size And then she says " why do you have to have red and black shoes Do You actually Wear that much red and black" could have made a sale that day .i purchased 2 pairs online that same evening.

  • Dominique Oneal

If I could give 0 stars I would , I do not recommend this location the cashier Daniella spoke Spanish using racial slurs assuming I couldn’t understand when I called her out on it she refused to sale me shoes after so she also cost the company money for the 3 pair of shoes I was going to buy , I’ll be leaving the same review on google so people know what type of service to expect!!!

  • Rikisha Norman

The female worker was rude and not very helpful. The other male employee never once asked if we needed help. I'll never ever shop at this location again. If you need good service, great customer service representatives and awesome people go to Litchfield and McDowell

  • Chris R

I give this store five stars for customer service. The two girls running the store knew how to run the show. Always asked us if we needed to try on any shoe or asked if we any questions about a shoe. Super attentive employees working here.

  • Liliana Ornelas

Super grosero el muchacho que trabaja hoy sabado 14 abril 2023 en la mañana si trabajan en un lugar atendiendo personas deverian de meditar antes de entrar a trabajar un cliente menos …

  • Daniel Alonso Pérez

Afuera de famous, está el carrusel mientras se paseaba mi niña,, me asomo A la tienda y veo tennis de ocacion y están chidos"! Hay que regresar para comprobar precios"!

  • Aurelio Pina

The nice lady at the cashier helped me with everything I needed. Got a pair of shoes and some slides. I'm goin there again when I need a new pair. Thx Famous Footwear

  • Jenny Pacheco

Came here for Easter shoes and got a great BOGO deal. I saved a lot with my store rewards discount on top of that. The store is clean and the staff is helpful.

  • Dulce goldwire

My favorite shoe store online as well great service fast delivery and if they have it at the store believe me you will have your product packed up and ready

  • AD Vallejos

The young man who helped us (I think he was a manager) was super awesome ! So helpful , very kind , I really appreciate his input .

  • William Blankenship

The best time to go here is when they do their clearance shoes/ buy one get one half off. Usually around back to school time.

  • Madam D.

Famous footwear is good Comfortable shoes at low low prices Thank you. Famous footwear See you again soon . …

  • Mar Vel

Many brands however they do lack variety in those brands. The staff just stared instead of offered to help.

  • Jojo

This famous footwear is well kept, organized and the employees are very professional. I like this location.

  • Kendy Torrex

Hardly any wide width selections on shoes. The employees seem like they don't want to be there.

  • UlissesTheMexican UfcFan

I like there customer service and its clean im always looking for stuff like that with covid

  • J. Carlyle

I love famous foot wear in general online and in this store ...thanks for my Birthday bucks.

  • Victoria Smith

Took my mother-in-law to return & exchange shoes, both young men were very helpful & polite

  • Ashley

My teen was able to walk in and find the shoes she was looking for in her size right away

  • jessica ybarra

Love shopping here for my kids always great deals plus I earn rewards when I shop!

  • Priscilla Ramos

I haven't been in there I just look through the big window that's all it is I do

  • Greg Dobbs

Gotta love Famous Footwear when they have the BOGO back to school special.

  • Velma Gilllenwater

Was only there for a second. I was looking for winter boots. None here.

  • Rebecca Manning

We ordered a pair of shoes yesterday and it shipped to us already!

  • William. Adams

Selection of shoes is limited. Staff is friendly and helpful.

  • Betty Banks

Didn't have what I was looking for but I had a selection

  • José Pérez

Great prices and if you're a member you get good deals.

  • Lazaro Ortiz

Muy amables las muchachas que atie den y buenos precios

  • Mr Suniga

The prices are reasonable and the staff was amazing

  • Katrina Johnson

Always good prices! Get the app for better deals.

  • Orlando “Lilman” Flores

They're nice and polite every time I go in there

  • Johnny Muniz

good costumer service thanks for the help

  • Orlando Astorga

Love this place always get my shoes here

  • alex Garcia

Muy bien encontramos lo que buscábamos

  • Erica Earl

Good prices in a wide range of options

  • Elda Noemi Hernandez

They spoked spanish and met my needs.

  • Jesse Bam-bam

Bad service staff not very helpful

  • Rocio Martinez

Nice store,.. has very big variety

  • Adele Fusilier

Clean and organizes pleasant staff

  • Mario Longoria

Good shoes and very good prices$$

  • Michelle Kennedy

Love the shoes but not the price

  • gritzdawg

Same lady took good care of us!

  • GladisFrias

Buena calidad y exelente precio

  • Joe Flores

Friendly and helpful employees

  • T. Bone

As expected for a shoe store

  • Tim Bope

Good prices. Slow service

  • CJ arambula

Decent prices cute shoes

  • Brittany Johnson

Always good deals here

  • Michelle Wilcock

Very helpful and kind.

  • vikki cadman

Good customer service

  • A-PSYCK The Occult Father

For the wife and kids

  • pepemtz781

Great customer sevice

  • William “Dusty” Hubbard

Excellent experience

  • LANA

Love the shoes here.

  • Rosita Valentin

Excelentes precios

  • Tony Page

Cashier was rude

  • Ariel Gonzalez Espericueta

Very clean store

  • M “Chubby” B

Different shoes

  • Little ghost boi

Nice and clean

  • Cece L

Prices to high

  • Jose Guzman

Love the shoes

  • Artemisa Padilla

BTS Shopping

  • Omar Dahdal

Good staff.

  • C P

Great price

  • Consuelo Cardenas

Recomiendo

  • Terri Linsenmann

Exspensive

  • Hipolito Hernandez

Excelente

  • Kenny Rasmussen

Good ppl

  • Jenny Roman

Becomes

  • Mike Beck

Shoes

  • Dolshune Wilson
  • Liliana Torres
  • Pete Ortiz
  • Briana Olivas
  • alan villa
  • Rudy Silva
  • Teresa Ramos
  • Vanessa Guzman
  • Monse Solor
  • sury hdz
  • Patty Ramirez
  • Tina Armantrout
  • Carla Valencia
  • Arely Anaya
  • Noraida Martinez
  • Zane Boyle
  • Cindy Castillo
  • Saulito Garcia
  • Josephine Saenz
  • Jacqueline Almanza
  • John Zavala
  • Carmen Medrano
  • Anyi Ochoa (Flaka)
  • Brijida Rodriguez
  • Patricia Santana
  • Ayanha Nicole
  • Gonzalo Guzman
  • Daniel Gaxiola
  • Roxana Tallabas
  • Susan Reitmeyer (Lady Pink)

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