Went to watch a late night movie with my partner and the security guard was extremely rude, I asked her if we could take the lift down the the ground as we did not feel like taking 5 escalators and sets of stairs at midnight and we had just seen a group of other patrons taken the lift down, she was extremely snarky and rude and told us no just go down the stairs. She then proceeded to stand there and point at the stairs as we were already walking over. After we had gone down the first flight of stairs we turned around after she shouted something at us that didn’t quite and noticed that she was standing on the stairs watching us go down each escalator. Not sure why it is so necessary to be so rude to your customers and then stand there staring at them and harassing them as they leave. Very rude and unfortunate way to leave what would’ve been an alright experience other than that. Chairs aren’t the comfiest and there was a big line in the screen that distracted us the whole movie (cinema 2) this would’ve been lovable but the appalling way we were treated on the way out really ruined the experience. Staff needs to look into the person who spoke with us tonight and have a chat to them.

Been here on several occasions. The last time was to see Equaliser 3. Came on a Thursday night. A gf scored free tickets to this event. The event was well managed. There was an orderly queue to get in. We were a bit spoilt - staff handing out drinks, choc tops and popcorn on the way in. Managed to snag a good seat by exit. The cinema we were in was bigger than Megaplex at South Bank for comparison. The seats were big and really comfy. I accidently left my mobile in the seat & ran all the way back to the cinema as soon as I realised. Staff were cleaning at the time. Thank goodness it was still there! It was an enjoyable evening.

Great place however. if you notice online e they do not have as many movie options as other cinemas or sometimes they are late in releasing them. Seating is always enjoyable comfy and easy to access. Downside is sometimes I feel as though the soda filling station is sticky on the floor which is understandable but at times its abit to much. Staff are also friendly and helpful. They have a Large Bathroom which is always clean.

As a visitor to Brisbane and not being familiar with the Myers Centre layout, this cinema wasn't the easiest to find. If you can locate the correct lift, take it rather than go up many, many escalators. The cinema itself was clean but the seats are ready for a refurbishment. It's got a tired feel but, as a cinema, it does its job okay.

Went to watch a movie today, first, we noticed when we arrived it smelled like urine. Turn on my flashlight and seeing disgusting on the chairs, like moulds, food residue sticking on them and chewing gum. I did take some pictures. Brisbane City Cinema needs a proper cleaning It's absolutely disgusting. Never watch a movie there again.

Lady in Green shirt 25/2 12pm was really rude. We payed $100 for tickets and she refused entry because we had photos of ids rather then physical. We are all over 15 and they didn’t believe it. She kept being very rude about it and didn’t apologise. She refused to refund us booking fees. Go somewhere else, have been let down .

Although an older cinema. Place is clean and well maintained. Staff are quite friendly, cinema service is pretty good. Only drawback is the pop corn is always stale. Pretty quiet whenever I have seen a movie here ( usually in middle of day)

I went to see the Chinese sci-fi movie The Wondering Earth 2. And I was a fantastic experience. The self tickets printing machine works well. And the seats are bigger than cineplex. They also have many other Asian movies too.

Good cinema experience. Very central location if that's what you're looking for. Was chasing a specific film that wasn't showing anywhere else and they had it here so that's added an extra star. …

Fabulous location. Great sound system. Good quality seats. Special parking fee for movies goers. Friendly service. I would recommend to watch movie here if you are in the city.

Great service, I lost my ticket and the man at the front was nice and kind enough to help me get another. He was polite and a very easy person to have a conversation with.

It was great! It was clean and good the people were very nice. The temperature in the cinema was a bit cold for my doing but im always cold haha.

Perfect place to watch movies! Good sound clear place, comfortavle chair!! Thumbs up. One more popcorn and snack store is good!!

Great location and nice when not many in the theatre! Good when no chip packet noises! Ads were a bit loud! We enjoyed top gun!

Most dirty cinema I have ever been to. Sound and image great, as to be expected. Prices for food and drinks are very high.

Really uncomfortable seats in an era where full recline is the norm for a standard ticket, but a classic brand ✨

20 mins ads is just too much. My daughter so upset she had to wait that long to finally see her favourite movie

Great night out with the kids seeing transformers and staying at the Pullman. Very enjoyable.

Clean cinemas with big screens. Great for family move night. Very friendl staff too.

Great small cinema...friendly staff .. amenities clean