Entrepôt Public is a Self-storage facility located at 970 14e Avenue, Lachine, QC H8S 3L5, Canada. It has received 394 reviews with an average rating of 4.7 stars.
Monday | 9:30AM-6PM |
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Tuesday | 9:30AM-6PM |
Wednesday | 9:30AM-6PM |
Thursday | 9:30AM-6PM |
Friday | 9:30AM-5PM |
Saturday | 9:30AM-5PM |
Sunday | 9:30AM-6PM |
The address of Entrepôt Public: 970 14e Avenue, Lachine, QC H8S 3L5, Canada
Entrepôt Public has 4.7 stars from 394 reviews
Self-storage facility
"I had the good fortune and pleasure of working with Tanya (and secondarily with Murray, and thirdly with Chris, and fourthly with Ron, all were great, but I mostly dealt with Tanya)"
"It was the first time i thought of using a storage facility, and honestly, from the get-go the service was exceptional!!!! Ron, the manager, made sure to explain to me in detail all about storage and took time to show me around and make sure that i was happy with the room and size"
"I learned of Entrepot Public through the internet while we were searching for storage space needed prior to our move"
"Their facility is clean and easy to navigate, and the location is super convenient"
"It's a storage place"
I had the good fortune and pleasure of working with Tanya (and secondarily with Murray, and thirdly with Chris, and fourthly with Ron, all were great, but I mostly dealt with Tanya). As far as I'm concerned, she is the greatest Public Storage employee of all time (I understand that she's just had a promotion. She deserves every advancement opportunity out there!). I could not have completed my move without her - it was a long distance move, coordinated remotely. My moving company was unreliable, and I made some mistakes in organisation. Tanya stepped up. Tanya was there with me from the initial stages of trying to coordinate (including my date changing several times). She thought outside the box, coming up with various options and suggestions to alleviate the stress and anxiety associated with moving. When I lost my storage key after a year abroad, Tanya was kind enough to arrange for the regional manager come in at virtually no cost to me (with the understandable exception the cost of a new lock). She charged me only for the days that were actually necessary during the transition time. Tanya stuck with me to the end of a stressful move, when the moving company changed the date three hours before they were meant to show up at the locker. She continued to offer suggestions to make things easier from me. She kept me updated as per the progress of the movers while they were at the unit. She was very careful of the security of my things, which I appreciated - the furniture is quite valuable. Working with her gave me SO much peace of mind - I only wish she could take over the moving company, because I am sure things would have gone more smoothly. She never, ever made me feel stressed, like I was annoying her, or like she was anything other than completely happy to help me out. I know, I know - this is quite a glowing review. I wouldn't have written it if it wasn't as truly exceptional as I've described it. So thank you Tanya, Murray, Chris, Ron, and the rest of the Lachine Public Storage team.
It was the first time i thought of using a storage facility, and honestly, from the get-go the service was exceptional!!!! Ron, the manager, made sure to explain to me in detail all about storage and took time to show me around and make sure that i was happy with the room and size. The place was not only clean, spacious, and air conditioned (a bonus in this heat), but the price is really affordable for a mom like me on a budget. There was no pressure on his part, and he even made sure to reserve the spot i had in mind for me. When i did make the decision to go ahead with using their company for storage, Saban was there and his service was outstanding!!! The paperwork was done quickly and efficiently, everything was clear and upfront... no surprises. He was soft spoken, polite and ready to help however he could...the clients coming in all knew him and seemed pleased with his service too. I just want to say a big THANK YOU, i really appreciate all you have done for me and my son. I can now breathe and enjoy my new life adventure in knowing that my belogings are in great hands. Sincerely, A.Dear
I learned of Entrepot Public through the internet while we were searching for storage space needed prior to our move. I went to this site because the location was close to where we will move. I was very well received by Murray Clark, who explained in detail, all the rules and regulations of the storage unit. I found him to be very courteous and professional in dealing not only with me, but with other customers who happened to come in. His assistant Tanya was also very pleasant and I found the two of them worked very well as a team. I also found the security to be very tight and controlled well. The hours of operation will also work well for us. I highly recommend this location if you are looking for storage space, supplies and a wide variety of storage sizes. Mary & Bob Orsini.....
Their facility is clean and easy to navigate, and the location is super convenient. But beyond that, the staff at Lachine Entrepot Public is what made the difference for me. They are the friendliest people - the manager went above and beyond to make sure I was getting the right unit for my belongings, and in the process made a big effort to help me to save money. This sort of kindness and attention from staff at any company is rare, in my experience. Their extra attention and positive attitude of all the staff make the whole process of moving and storage more bearable and even fun! I totally recommend storing your belongings with them, you will be 100% satisfied. (Extra shout out to Saban for his wonderful smile and great attitude!)
It's a storage place. There are good operation. I believe they charge $1 for the first month. I know a person that once moved in and immediately submitted his consolation while paying for the $1 for the month storage cuz she was moving to another place that wasn't ready. How convenient is that LOL!? I've got some storage there for quite some time and they raise the price I think 3 times now. Last time I thought was too frequent and too much of an increase however there more than in keeping with standard prices and they have offerings of different sizes of storage places and they have decent Security in place and they maintain it well. That's about all you can ask them to do isn't it after all, it's a storage place!
Had a very stressful move and was looking for a storage place on Canada day to stash a huge couch. Tanya and Kevin at Entrepot Public were extremely helpful, and gave us excellent advice. We really appreciate everything they did for us, and we'll be storing with Entrepot Public for the next year or two. One minor criticism that didn't ruin the process, and was not in the control of the employees that helped us: As seems to be common in these kinds of locations, additional fees can add up (one time admin fee, insurance costs, additional taxes). So the storage units end up costing about 20% more than advertised.
Today I had to empty our storage and cancel our rent with Public Storage Lachine. Not because, I had a bad experience nor found issues with the facility. We just moved to a bigger place and no longer need extra storage space. My experience with PS was very pleasant. For two years I didn't encounter any issues with the staff nor the facility. Right from the start during visiting of the facility and the signing of the contract, up to the time of cancellation, the staff were very helpful and polite. Overall, I am very satisfied with Public Storage Lachine.
I spoke with Tanya about renting a locker and I was delighted by the service I received. She was informative, professional, very helpful and, in addition, had a great sense of humor. I did not feel rushed when I spoke with her. When I arrived to actually complete the booking one of her colleagues, Murray, was on hand to handle the transaction. He, too, was very helpful and attentive to my questions. The two make for an outstanding team. If you need a storage locker in this part of town, this is the place to go.
I would be rating this a 5 but the unit we got was a bit dirty we did get the unit a day after it was empty so don't take my word on this first part, but aside from that it was excellent service the Manager was of great head as well as a very funny man, the building it self was very clean, well maintained and well lit.I would highly recommend this Storage facility to anyone who needs a place to put some stuff. They also have a great 3 month deal if you aren't looking for long term service.
I needed storage for a few months, called the Lachine branch and they hooked me up in no time. Staff is polite, communications are clear, contract and all payment details were clearly articulated. Rates for the Lachine branch were amongst the lowest I found in the Montreal area. Access is easy, locker common areas are always clean, plenty of dollies available, washroom on site. I'll definitely give them a call should I need there services again.
Just moved my things out after nearly two years, and wanted to leave some comments for others considering this location. Hours of access are great and it's not a busy location. There are plenty of carts to help move heavy things and more than one elevator. Building interior is well maintained, clean, warm and dry. Staff has always been friendly and were even helpful when it came time to move out. I would rent space here again if I needed to.
Unfortunately I have had a very bad experience with this company at this location. I was given a supposedly 10x10-foot locker which turned out to be even smaller than 9x9 feet, and the local manager has refused to lower the rent or do anything else about the problem, and all their supposedly 10x10 lockers seem to be around 9x9 or 9x10. I'll try to reach management at the head office.
Well priced storage facility in Lachine. Internal systems need some twerking. Got a promotion that was confirmed by email but did not show up on internal reservation system. So watch out. Frederick was very helpful and we got it sorted out. Bring some time for initial paperwork. Took a lot longer than expected after giving quite some information online already.
I would recommend this place hands down!!! Manager Murray was a delight extremely helpful and courteous!! Was my first time using a public storage and Murray made us feel really comfortable and secure! The storage units are really clean and accessible and the prices are awesome!! Thank you Murray for making our experience fantastic!!!
Staff is overworked, the halls are dark and dingy. The area of town is very dangerous. The only thing about this place that is attractive is the cost of storage and that first month deal they have, and if you go leave the kids at home or with a sitter, in 3 hours I was propositioned 3 times by a street Walker in the oldest profession
What I really like about this company is the friendly staff - very attentive and accommodating. As well, their prices are reasonable and very competitive. Their facilities are clean and efficient. Plus, their hours are very convenient. They have all the resources that I need so, two thumbs up to Public Storage Lachine!!!!
This location has the friendliest staff ever! Everyone was so helpful, especially Tanya and Murray, who have been particular kind and patient with my many questions and requests. They made me feel comfortable leaving all my prized possessions as they showed me how secure and clean the space is. I 100% recommend.
Great customer service! Murray was very patient explaining the details of the contract and showing various options of storage units. Also providing recommendations for packing materials to protect the goods. I also liked that the place was cleaned. Definitely a good place to store my goods. Maria M. Henriquez
I had a very good service! The storage that I got was clean and recently painted. I was reluctant at first because of the neighborhood where it is located but it was reassuring to see the level of security of the premises. Quality/ price I will recommend it. Christine the manager, was of great help!! …
Easy to use storage with parking, elevators and staircases. The storage space was clean, dry and warm enough. Got the special first 3 months! No problems ever, wonderful staff that are very helpful and always in a good mood. Thank you and I will be sure to use this storage again when I next need it.
Amazing customer service. Tanya helped me pick the storage unit that was right for me, and found me the best deal. As soon as I walked in she was friendly and very informative. She walked me through the process and gave me helpful tips for packing and storing! Thanks to the great team in lachine!!!
A surprisingly tucked away facility on a quiet residential street in Lachine not too far from the highway. Excellent service and prices that are hard to beat. I got a 10x15 for less than a 10x10 elsewhere, and the units are clean. Very friendly and helpful staff. Many thanks gents! …
From 1st inquiry on phone to signing of contract, service and description were great. Ines was very professional and answered all our questions..all with a positive attitude and a smile.! We dont move our things till the end of the month so hopefully the positive experience will continue.
Doing business with you has been a pleasure. The storage areas are kept extremely clean, access is easy and secure plus the service staff is polite, helpful and reliable. Price for my storage area is reasonable and fair. I would recommend their site and service to anyone who asks.
Ive rented from public storage on multiple occasions. They never fail me. Great staff, great service. Clean. Ms Daejia helped me out numerous times. Theyre flexible and reasonable. Give her a call if you need storage or have questions! You can say i referred you! …
Would recommend Public Storage for storing your items. The phone reservation was easily taken care of. Arrived at the Lachine location - easy to find. Christine was very helpful and was a breeze to fill out the necessary forms. Thanks Christine, and thanks Public Storage!
Excellent facility. Great pricing. Easy going and friendly staff. Very knowledgable and helpful. Daija was my rep when i came in and she was super sweet and helpful. Great attitude. My 3rd time renting here. Ive called other places but I ALWAYS end up back at PS Lachine.
Murray was great help. I needed a lot of information regarding the storage units and he showed me all the different options. He also informed on all the promotions and gave me tips on how to protect my things when storing them. The customer service was excellent!
Great customer service from Ms. Daija. She is very helpful. Took the time to explain and answer any questions or concerns I've had. Showed me 2 units. Excellent job my dear. I don't know what she is getting paid but she deserves a raise for such good work.
This was my first experience with storage facilities, Murray was awesome, articulate, concise and friendly. He walked me through the process effortlessly. I have total confidence in Murray and Public Storage. I highly recommend this storage facility.
Been using this Public Storage facility for more than a decade. Always been very happy about the service. But today prompted me to finally make a review for the nice gentlemen (Tengiz & Kevin) that went above and beyond to help me. Thank you so much!
I have always had good experiences with Public Storage. So once again I chose them for my storage needs. Tengiz was the one who got me all set up this time and it all went smoothly. Very pleasant staff at the facility in Lachine, Quebec. Many thanks!
I have been looking for a storage for a long time and i haven’t seen anything close to the quality of service of Public Storage! Awesome prices, great spaces and amazing personnel!! Thank you Christine, for the help that you provided me today :)
You would think going to a storage facility would be a hassle. Good team, always super friendly and helpful. Received the best customer service from Daija. She is very attentive and friendly. Thank you for making my storage experience great.
Murray helped me with everything regarding my rental of a storage unit. Not only did he take the time to answer all of my questions, but he showed me everything and made me feel at ease to access the unit on my own. He's such a nice person!
Everytime I go there, I get great service from friendly people. The place is clean and professional. My last visit I spoke with Murray who helped me the most he could manage with a billing error, and I am 100% satisfied. Great great great!
Excellent friendly customer care from Murray. Super Experience. A great location on a quiet part of the street. Murray selected the best unit taking into consideration the contents of the storage unit. Highly Recommended. Thank You !!
Manager Murry and staff are extremely helpful. The locale is always clean, functional and tools like dollys, etc. are readily available. Billing and contract questions are clearly answered and explained. Kudos on a well run business.
I came to rent a storage space today and was served very well by Tengiz who showed me many options for what I needed. In overall the service was excellent and I will recommend this facility to anyone needing to rent storage space.
Called in for information for a future rental and was greeted by Deja on the phone. She was nice and answered all my questions. She washed away any doubts I had about my concerns. Great service I definitely recommend storing here.
The manager Eric gave me an exceptional service. The walk through of the lachine facility was dynamically explained and he is enthusiastic about his job. He takes the time to welcome you. Everything was more than satisfactory.
This place was amazing.. the guy tengiz that helped me out was soo polite and patient..he brought me to the locker room and showed me around..he explained all the rules and I was out of there quite quickly..I love this place
The place is always clean and the staff is extremely helpful and courteous. I have a unit there and so does my sister and we both have only positive things to say about Public Storage Lachine. Thank you for the great service
We were in the location over the weekend to discuss increasing the size of our storage unit, and Ron was very accommodating. Offering great advice and service for our next unit. Always a smooth transaction at this location!
Excellent service! I was greeted by Murray and Tanya, and they just make you feel at home. The site is heavily monitored with multiple cameras and so youll have no worries! Overall it excellent service and would recommend.
We have stored our belongings here for three years. Great service, friendly staff and clean, dry storage area. Lots of security with password gate and plenty of cameras! If you're looking for safe storage, this is it!
Good storage company with reasonable rates / terms ... reliable and responsible service. It is also very central and convenient (close to the highway) if you need a place to store your goods in the Montreal region.
I started helping my parents with their locker at Public Storage Lachine six months ago. Murray Clark has been an exceptional help the entire time. He has gone above and beyond to resolve any issues I encountered.
Storage always clean, dry, warm and secure. Exelent location with parking. I am very happy with staff that are very friendly and helpful. No problem ever.Thank you very much ! And i recommend storage Lachine
Their facility is always clean and the location is very convenient for me, easy access, but most of all the staff are super friendly, respectful and very helpful. I recommend public storage Lachine. Thanks.
My furnishings were kept here for four years. Everything was exactly the same when it came out as when it went in. This facility is well kept and easy to use. Also, the staff are very friendly and helpful.
I was very pleased with George who helped me tremendously. Very nice person and also his co-worker were very helpful and answered all of my questions. Very satisfied. Would recommend 100%. Thank you.
The people working at the storage facility are very helpful and professional. Tengiz explained everything clearly and in a very professional manner. I would refer my friends to use Public Storage.
Excellent customer service! I had originally reserved a different unit and they were very accommodating in helping me find a similar unit that worked for me. Highly recommend renting a unit here!
Clean and secure, excellent location. Ron is an amazing manager also. They email or call you if you forget to pay so you don't have to pay extra fees! I would use them again without hesitation!
Very happy with Ron and his team of helpful and courteous employees at the Lachine location. Very reasonable rates combined with exemplary customer service...a winning combination for clients.
Nice clean location. The staff was very helpful in estimating my needs and didn't mind showing me several locker options. This wasn't the case in shopping for a location. Thank you all! LG
Murray and his staff are very friendly and very helpful when it comes to explaining the difference between units. They also have a wide variety of packing supplies available.
We recently rented storage for a friend. Murray was very accommodating and helpful. The location is well maintained and easy to get to. I would definitively recommend them.
Tengiz at Public Storage provided exceptional service. His professionalism and friendly demeanor made the account opening process smooth and enjoyable. Highly recommended!
This facility is clean, the staff are professional and knowledgeable and easy to deal with. Murray Clarke and crew should be commended for all they do! Thank you
Made my arrangements today with the most patient and helpful people at Public Storage...thorough and clear explanations to provide the arrangements that I need
The guys to work here are amazing!! There are professionals and very polite. All the storage is clean. They give you all the information. They help me a lot.
Great service with Daija. Clean property, secured. Affordable prices. Thank you Public Storage. I would highly recommend coming here if you need storage.
Great service by Tanya. Clean facility. Ability to extend the duration of the rental without a firm term commitment. Other staff pleasant too.
Good services, the space was bigger than I expected, and much thanks to the Agent, Mr. Tengiz who provided a very professional service to me!
Excellent thorough service from Murray Clark truly outstanding he went above and beyond in customer service to accomodate our storage needs.
Daija was excellent associate. She is extremely skilled and knowledgeable. I would recommend public storage to all of my family and friends
Great experience, I like how the staff was nice and explain me everything in details, no surprises! Thanks Murray for the service …
Daija is very welcoming, polite and professional. The storage was very affordable and clean. I recommend Entrepôt Public Lachine to anyone.
Very smooth proccess to rent a storage. The place is very clean and organized. Thanks to Frederick and the team at the Lachine location.
Amazing, clear, concise information. Daija was enormous help!! Definitely would recommend and will use again in the future if needed.
Facility is clean. Staff was very friendly and helpful. Especially Daija! Went above and beyond to help us out. Highly recommended!
The service is amazing, stuff is always has pleasure to answer any questions, I’m recommending! Thank you Sergey and Murray Clark !
Great experience service was great everything was clear and easy to understand the price is really fair and storage are clean.
Kind and honest. The workers were enjoyable and friendly. Accommodating for my client who uses wheelchair. Great environment
Cédric and Murray are amazing ! My storage set up was a breeze ... great location .. super tidy and organized ! Thank you :)
We dealt with Frederick Dupuis. Very nice man, explained everything really well. Highly recommend this place. …
Fast, friendly, and thorough customer service by Daija making the entire process that much easier, highly recommend.
George was very helpful in getting me started today and I'm very happy! Customer service number one! thank you!
The people working at the lachine location were wonderful. Would def rent another unit there again if needed.
I find that the young lady that serve me was very professorially and patient. Her name was Daida I believe.
I honestly have no complaints... good clean storage space... easy access.... friendly and helpful staff...
The units are clean. Staff members are kind and helpful. I would definitely recommend Public Store!
I always use public storage great service awesome employees “Daija” is always nice and helpful!
I rented the storage for 3 months via tenges, he and the team did the best for me, Thank you
I had a very good service. Good price. Thank you Tengia for your help. …
I haven't gone to bring our things yet but this was the best price I found online.
Very friendly and accommodating service! Would definitely recommend.
Very happy with my experience! Kevin was friendly and efficient. :)
We got a good service from helpful staff at public storage lachine
The customer service we got helped the process so go smoothly
Nothing bad to say! Had a good experience. Would recommend!
Great staff. Fair prices. Clean, and spacious units.
Great storage space and fantastic customer service!
I had s good service from public storage lachine
Great storage facility, safe but a bit pricey.
The service was fast, high-quality and clear.
Friendly, polite and professional staff
Great service with Tengiz, thank you!
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