Absolutely do not get a vehicle from here... They provided me with a car in December with Summer tires. I called and complained multiple times saying the tires are not suited for Calgary weather and they kept denying me and refused to provide me with another car... Nothing done by them to make the situation any better.

Worst rental car place in the world. They rented us a smelly car with food wrappers in it with a broken radio. It had a lot of km on it and broke down right away, and they said it was our responsibility to arrange to and pay to get it towed? Not a safe place to rent a vehicle from

I best experience I ever had from a car rental place.im sorry if I misspelled the names, Saad and moaz were the employees my brother rented the car from, they were very friendly, informative and helpful in selecting the best car for us. Thank you so much enterprise!

Run away from this location…… they are a bunch of fraudulent and unprofessional people. We had to pickup a car from them while our car was being serviced at Royal oak Nissan. On the day of collection during the inspection my husband noticed

Worst experience of car rental I had over all of my rentals. I am an avid traveller and mostly use avis. This is my first time I have rented enterprise. I am very disappointed. I was initially given bmw x3 white model, which had maintenance

Absolute waste of my morning. Very incompetent employees with no training nor initiative to resolve problems on their own. We had to use a second person credit card to pick up our reservation. Half an hour later, when that second person was

Customer service isn’t the best, my car went into the body shop today and i was provided a rental car, was supposed to get an luxury vehicle of some what, that’s what my insurance company had given authorization to enterprise to give me an

Great customer experience time and time again (I have rented from this location over 10 times). I have rented short-term, long-term (when my car was stolen and insurance claim was being sorted out) and for just a few hours while my car was

I travel a lot and the only rental company I use for the last 6-7 years is enterprise. So I understand if I want an specific vehicle for the trip I book in advance. I have never had any issue with Crowfoot location. This time for the first

An employee named Rajan Kaur was very unprofessional to her customer and to her work, and rude to her co workers. When I was inside the branch to grab my rental car, she was sitting on her computer and watching a movie on her phone while I

Totally unprofessional. The worst experience we have ever encountered with renting a car. Be very careful about renting here. Take pictures of everything and make sure you don’t misss ANY previous damage, prior to leaving with one of their

These guys are great! My husband and I have rented from them twice and they have been so friendly and helpful each time. This last time, they went above and beyond to help us have a successful trip. After flying into town we needed to rent

Great experience here at Royal Oak Enterprise. My vehicle was recently stolen so my insurance set me up with a rental through this location until it was settled. I have still not found a new vehicle so I continue to rent from them when my

I booked one car via online and I got the confirmation as well in my email. The car was booked for 8.00 AM in the morning and I reached there at the same time and told abut my reservation and the manager said that my reservation is not in

This was the worst customer service experience I have ever had. They did not have my order ready which was booked online the previous day. The agent kept me waiting 30mins. before telling me they would send me to another location and give

I recently had to rental car from royal oak enterprise rent a car. I had a good a pleasant experience with them. As my car had a collision I had to drop it at the body shop close to this place. The agent was kind enough to drop the rental

WOW! I'm genuinely impressed with how amazing the team is at the Royal Oak Enterprise. I want to particularly thank Emmanuel and Micah for going above and beyond to help with my reservation and making sure my trip to Calgary went smoothly

I've rented a car from Enterprise Rent-A-Car today. I'm writing this five-star review before I even drive the car because I am 100% certain this entire experience will be wonderful. I have always fully expected that from every Enterprise

Don’t deal with them if you don’t have to. Was a headache trying to upgrade to an all wheel drive vehicle or at least one with winter tires. I have a 5 month old baby and while my vehicle was in repairs they told me they would change the

Wow, incredible customer service from Karlie. We picked up a vehicle from the airport and it had issues. Called the plus customer service line, they didn't help, but pushed is off to this location that was close to where we were. Karlie

I rented out a car for about 3 weeks but upon return, I forgot to take out my garage door opener and sunglasses (Yes, my fault). I realized after few minutes, but the location was closed by then. Called the location few times to get my

I brought my car in to get serviced and it turned out that it would take a little longer than expected. As a courtesy, I was given the opportunity to rent a car and it was absolutely hassle-free. This was my first time renting a car in

Needed a rental while my car was being fixed after being sideswiped. The agent who helped me was Otega and was super professional. He was polite, didn't rush things and took the time to actually talk to me. A week and half later when I

Nothing but issues with this location/company. We rented a vehicle from them right before that snow storm, here in Calgary. The night of the snow storm, the vehicle got stuck because it wasn't equipped with winter tires, my husband was

Setup through insurance for rental while my car is being repaired. Traveled to the store on foot to be told I needed a credit card to take out the vehicle. No one told me anything was required except a driver's license for the rental.

Wanted to commend manager Rajan Kaur for how professional she was. I came in last minute right before closing, yet she still was kind enough to go through with the rental, was super kind of her. She was also super accomodating, got me

I would like to share that I received some outstanding customer service from Adrian. There were issues and concerns that I had regarding the car I was provided. He worked hard to find me a vehicle that would be acceptable. While the

The best experience I've had throughout my entire insurance fiasco. After a car accident I needed a car. Enterprise picked me up, and even drove me home and back after I forgot my wallet! Chippy and all of the staff were kind and

These guys are super friendly... not only did I get a handshake from the guy that helped me I got another handshake and then another handshake. All said and done I came away with three handshakes… they were so friendly!

I reserved large SUV for family teip, and they ended up giving me mid size SUV stating the reason that they don't guarantee the type of car. Run away from this location if you care about your travel and family plans.

Fantastic customer service, seriously. They take care of you and are always ready to help. Located inside the Charlesglen Toyota dealership they have their own counter area in the service department.

It was a pleasure dealing with Zac Raymond at Royal Oak Branch of Enterprise. He was very helpful and many times went out of his way to help us during the 4 weeks I rented a car from their branch.

Adrian Pathiraja took exceptional care and consideration with my rental agreement. He was pleasant, honest and extremely helpful. He turned a horrible experience into a positive one. Thank you!!

As always, great experience by Enterprise and its personnel every time I leave my vehicle with Toyota COuntry Hills. Knowledgeable, conscious that we are in a hurry most of the times we are

As always, an amazing experience renting from enterprise. Huge shout out to Micah who made the pickup and drop off incredibly easy, and whose customer service was simply outstanding.

Service was great! Car was clean and ready to go! They picked us up prior to the rental and also dropped us off at our requested location afterwards!

Would have been a 2-star review if it weren't for Obi. I haven't even left the parking lot yet and I had to write this on my own accord.

Easy to deal with and super friendly! I went here because they are close to my place and zero regrets. Thank you Sam for all your help

I called this location, their branch manager, Diego wasn't able to confirm a car for my reservation tomorrow. I'm surprised …

Great staff and clean car. They had my car ready for pick up and I was in and out in a few minutes. Fast vehicle pickup