This place is a hit or miss. Definitely lacks organization - the place is messy the majority of the time. Even bigger issue - slow cashiers and huge lines. There is always a line here and they work extremely slow. They need to pick up their customer service experience because standing an hour in line is just a waste of time.

This place is terrible when it comes to paying. You wait over 40 minute in the line with only three cashiers open with over 100 people in the line. On top of that one of the cashiers was texting and taking her time to call costumers waiting to pay because of her texting. Where is the manager? Terrible experience.

I lost my bag with the receipt and my credit card. I have statement of the Bank with purchase. I need return a dress and pant are $45 in total and they said not. I ask for credit store and they said not. I called corporate, said not, we can't accept return. Worse customer service.

Complete scammers and fraudulent shop that have to be reported to the authorities waiting over an hour for a return with supervisor telling me cannot return my stuff because the system is showing cannot be returned. Been told to come another time ???

This store needs better customer service. We were shopping just to spend money not really needing anything and came across this “treasure” like the reps seem to call it. We found a two piece stroller for a new born and toddler $100+ all the

Went their to buy clothes for my kids and I noticed that the store manager is never there why, who knows, also the supervisor or team leader they have there they never know about his or her whereabouts. What kind of company ? and how is it

I visited this store back in October. I bought a high chair & a couple of other things. The store was very nice & clean. Customer service was wonderful. It wasn't until I was leaving the store the guy at the front with the black vest told

I want to Burlington you need to pay your cashier more than minimum wage salary. Three cashier only during the holidays shopping close to Christmas the line all to back of the store . No cashier at the second level of the store . You need

If you go early in the AM it's very organized and the cashier's are friendly and fast. But in the afternoons they only have 2 cashier's and the lines are ridiculous. The elevator may need some attention it feels like you're going to get

I went right when they opened at 9 AM on Sunday only to find the place a hot mess from the night before. My granddaughter that is 8 Years old was trying to put thing back and organizing. Please don’t blame the pandemic that was over two

The girl who rang us up (Danna) did fantastic. Before she rang us up, she was in the middle of taking a card application or survey so she asked the female next to her (Jennifer t) to ring us up and Jennifer turned around to have a

Terrible customer service! With a mile long line to pay they only had one employee at the register. Meanwhile there were five other employees chatting and picking up hangers and not giving the least amount of care for the patrons.

love the selection and prices! the staff r helpful and they have many cahiers!...keep that component going as we leave these type of stores if they only have a few cagiers open or u will stand around for 40 to 60min...no thanks!!

This store suffers from lack of personnel always long lines never enough associates. This location has two floors with accessibility to check out on both, the second level is never used. I guess what's the point never

Worst ever. I live in Miami nd I was excited to come here but as I wait in a line of 40 people with only two tellers, I give this location a total thumbs down. The store is a disaster,

The one on 57 and nw 7st is the best store. The have about 7 resgisters there. Every time i go it its at least a 45 min wait in line. Also, they are very low on merchandises.

This is one of my favorite stores but they only have two cashiers, for a two floor store, I was on the line for 30 minutes, many people left their things without shopping.

Lines to pay are long. There are 8 registers and only 2 are open. the manager should at least open 4 registers. I was waiting for 30+ minutes and I had to walk out

Severely understaffed. Prepare to wait an hour or more in line. The store is super disorganized. Nobody attending dressing rooms. Low stock. Overall terrible.

Get ready to make a line for 40 minutes to buy two things because Burlington can’t pay people well enough for more than 2 cashiers to work the entire store.

Nice store but makes no sense that they dont have any cashiers on the 2nd floor .You have to go downstairs to then wait in a long line to check out

This place is always full and only one cashier open!! The worst experience! ! I was waiting for 35 min to pay 2 items this is joke! Awful service!

Check out line is wrapped around two additional isles and only two cashiers. Absolutely insane to make people wait for a hour to spend money.

Bad sunday only two cashier and 100 people make lune to pay, where is the manager? 2 hrs to pay this crazy and unfair …

Increíble just one cashier! The fitting rooms closed, and any supervisor is on the floor! Is better close the store, and go home!

In this place you’ll be able to find cheap things but the line for pay is tooooooo long!!! The need to hire more cashiers

Clean store Good variety of clothes and home aricles, always find something new for your house on second floor

Horrific wait time with nearly 4 cashiers working at once. You will save money, but lose your valuable time.

A lots of Shops and different stores and in a nice area i love that it's location of is walkable ,

Closed 20min before it was time to close. Just needed to grab an item and leave. Ridiculous!

Was good experience is the first time I was there, I going back for sure is a new Mall

The location is great, but the store itself is nothing incredibly special..

Only 2 cashier in the middle of the day? Unbelievable go elsewhere

I enjoy my shopping experience as always great customer service

Terrible service, the cashiers at checkout were so slow.

Very convenient location for different kind of shopping

I love to shop in Burlington, all clothes you need.

Good but never have a 5.5 size shoes for women's.

Not as good as before but still better than ross

You will always find what you need here.