Marshalls

2461 reviews

255 E Flagler St, Miami, FL 33131

www.marshalls.com

+13053583844

About

Marshalls is a Department store located at 255 E Flagler St, Miami, FL 33131. It has received 2461 reviews with an average rating of 4.3 stars.

Photos

Hours

Monday8AM-8PM
Tuesday8AM-8PM
Wednesday8AM-8PM
Thursday8AM-6PM
Friday8AM-8PM
Saturday8AM-8PM
Sunday8AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of Marshalls: 255 E Flagler St, Miami, FL 33131

  • Marshalls has 4.3 stars from 2461 reviews

  • Department store

  • "Convenient Bitcoin ATM at Palm Smoke 3 - A Pleasant Surprise in Miami's Shopping Plaza I recently visited the shopping plaza in Miami that houses Marshalls, among other stores, and I was pleasantly surprised to discover a gem within the complex - Palm Smoke 3, a vape shop with a Crypto Dispensers Bitcoin ATM inside"

    "I’m not one to review retail stores but I had to come in here and do it, simply because I’m in doing some last minute Christmas shopping and been to several Marshalls stores in the past few days and they were a total disaster…"

    "It is really nice to have a Marshalls walking distance from where you live and it's a bonus that this is a pretty organized one"

    "Rude"

    "Horrible store I asked someone if they could open a register that unfortunately the only two registers that were open were opening up a credit card"

Reviews

  • Firas Isa

Convenient Bitcoin ATM at Palm Smoke 3 - A Pleasant Surprise in Miami's Shopping Plaza I recently visited the shopping plaza in Miami that houses Marshalls, among other stores, and I was pleasantly surprised to discover a gem within the complex - Palm Smoke 3, a vape shop with a Crypto Dispensers Bitcoin ATM inside. As a Bitcoin enthusiast, I am always on the lookout for convenient ways to purchase and manage my cryptocurrency. The Bitcoin ATM at Palm Smoke 3 exceeded my expectations in terms of ease of use and accessibility. The Crypto Dispensers Bitcoin ATM was user-friendly and intuitive, making the process of buying Bitcoin with cash a breeze. The machine offered clear instructions and helpful prompts, guiding me through each step of the transaction. Additionally, the fees were reasonable, and the transaction was processed quickly, allowing me to add to my Bitcoin holdings without any hassle. The location of the Bitcoin ATM within Palm Smoke 3 added to the positive experience. The store itself was clean and well-organized, and the staff were friendly and knowledgeable. They were more than happy to answer any questions I had about the Bitcoin ATM and made me feel comfortable using the machine. Furthermore, the shopping plaza offers ample parking and a variety of stores, including Marshalls, which makes it a convenient one-stop destination for both shopping and managing your cryptocurrency needs. Overall, I had an excellent experience using the Crypto Dispensers Bitcoin ATM at Palm Smoke 3. It's a fantastic resource for anyone looking to buy Bitcoin with cash in a convenient and accessible location. I highly recommend checking it out the next time you're in the shopping plaza in Miami!

  • Merly Bermudez

I’m not one to review retail stores but I had to come in here and do it, simply because I’m in doing some last minute Christmas shopping and been to several Marshalls stores in the past few days and they were a total disaster…. Literally looking like a bomb went off in all of them with no employees tidying up or caring after their place of employment. Except this Downtown Miami location. This Marshalls is impeccable and the staff is in sight restocking, organizing and being friendly and accommodating. Although the checkout line was long, it still moved steadily. I knew I had to ask my friendly cashier (Walter) for the manager—Penny, because I wanted to compliment her store. You can tell everyone there takes pride in their job and works efficiently. I wish more of this type of retail stores had managers as caring and good at their job like Penny. This will be the only Marshalls I will ever come to from now on. Congratulations for an amazing job!

  • Dan Anthony

It is really nice to have a Marshalls walking distance from where you live and it's a bonus that this is a pretty organized one. This store is in downtown Miami in an indoor plaza and steps from Bayfront Park. There is no dedicated parking lot or garage for this store, although there are several paid garages surrounding it. The store, as I mentioned, is well organized and prices are low making it a popular tourist and crew destination from the port of Miami. Lines are sometime really long but this Marshalls store is well staffed and the line moves very quickly. I have come to depend on this store and shop a lot here for clothes often. I definitely recommend this store. You can't go wrong. And if you don't find what you came for, you can always try their competitor a block down.

  • Ivana Jeremic

Rude. I came today to return an item I bought online. First I was told I can not return it in the store ( even tho it sais on the web site I can return it in every store). Than the lady calls another coworker to help her out, that lady was so rude, asking me how much did I pay for that item, even tho She was holding the paper whit return information, where She could see the amount of money the item cost. When I gave her the box , after She issue refund , I was Like by the Way it is missing one part, That’s why I Am returning it. That’s where She turned to her coworker saying “She was waiting till now to tell me that”. So rude!!! She never even asked about reason I Am returning it. I will probably never come back to shop at this Location .

  • Jackie Fuentes

Horrible store I asked someone if they could open a register that unfortunately the only two registers that were open were opening up a credit card. The answer was sorry I don't have staff to open. I said but you have two more people behind the counter and they are not doing anything just chatting away. She said no sorry they ate not cashier until sonrone else complained the sane person that she said wasn't a cashier opened. Tired of people using the excuse I don't have staff. They have just the worse working ethics. The thing is when I tell her I thought she wasn't a cashier she tells me just because you don't want to wait I can't put someone on the register.. Thisi s the worst customer service I have seen in a long time.

  • Anais Gil

What’s up with the fitting room employee asking to hang the items back after trying them on? The store is not even busy, I worked retail for many years we would not dare to ask a customer to do something that is our job. On top of that she gave me the the wrong number she can’t even count, and cut me off when I tried asking a question. Also tried retuning an item past the date, the cashier calls another person to inspect the item like if it’s worth 1k and I was going to get a lot of money back, wasted my time at the counter when they could simply say no, period. I was coming here weekly to spend around $100-$150 in random items I’ll definitely wont come back.

  • Sun flower

I used to love to go here, nowdays cashiers are getting really rude. The old cashiers are still nice and professional, but the new ones giving faces and attitude for no reason. If you don’t like the work , then don’t work then stay at home, but don’t ruin my day because you don’t like to work and don’t act like you own the store and create new rules because I’m coming here for 10 years like almost every day and then you don’t need to tell me what I can do , and what I cannot do because you were there for two weeks….MARSHALL ! Please! Get back the nice and friendly cashiers! ASAP! If not necessary why they are rude?

  • Yuliana Rodriguez

Hello I came to the store today and there is a shopping normally happy and everything but then when I was about to leave there was this lady who stopped me and told me that if I stole anything just accusing me without any proof I am very unhappy about this. I felt very uncomfortable about the fact that she literally came up to me and asked if I stole anything without any certain proof or anything.I always come here and I like this place and I never felt like this ever please something has to be done.

  • A T

An associate there that saw my grandmother use the restroom saw that my grandmother's purse fell with her belongings all scattered on the floor... instead of being a decent person and returning ALL of her belongings back she stoled her wallet with cash and her info inside. .. we complained to management and all they could say is that they have a lost and found desposal where any items that are found are kept. No intent of checking cameras, nor a police report was made.. how disappointing..

  • Tee Laddy

Great clothing and accessories at reasonable prices, especially the home decor. If you see it, buy it. I guarantee you it will not be there when you get back! Lines are very long, so be prepared to wait for purchases. Also, the managers are not friendly and don't provide good customer service. I had two exact pairs of pants, same color but different sizes and a different amount. The manager wouldn't adjust the price so I left!! I will not be visiting this store again.

  • Maria Mendoza

Marshalls is nice but their biggest problem is the fact that you have to ring the bell from downstairs to be able for somebody to send the elevator so you can go upstairs to Marshalls and you have to be standing there for a while before somebody could send the elevator down. I don't know who is the genius that came out with this one but they need to think of a better way.

  • Kim Kyle

I was here yesterday and I was able to buy a pair of shoes and they are really really nice. They have really nice shoes and many designs to choose from and that's what I love most about this place, it's all about their shoes and I just can't help loving shoes although they also have nice clothes, bags, and everything you wanted even kitchenwares and every housewares.

  • DALE DARRELL

I really like doing to this store as everything seems to be organized and well arranged. Been here for quite a few times though it's a bit far from my place when you get to visit this place and your house is quite far like mine, the time you enter the establishment you will then realize that it's all worth it. You will for sure had a great time shopping here.

  • Jocelyn Fulton

I work downtown, and this location is convenient for a quick lunchtime shopping trip. The shelves are well stocked and pretty well organized. The line is usualy long, but thus far there have been enough cashiers on shift to move the line rapidly. The prices are reasonable and if you know where to point there are always good sales to be found.

  • Richard Ball

This is your typical downtown Marshalls. Its hit or miss if this place is going to be organized, clean, or stocked with what your looking for. It's like an Easter egg hunt where you have a fifty-fifty chance of finding eggs and a fifty-fifty chance you'll find something in those eggs. The formula equates to disappointment.

  • Nazario Alberto Carlos

The downtown Marshalls store is a heavily frequented location with the same deals and prices you would find anywhere else except the store has a few items you may only find at th Downtown Marshalls. Also THE AREA IS UNDERGOING CONSTRUCTION as of 05/2021 and the area is closed off so time save on parking.

  • Vincent McHugh

The prior time I visited this location it was closed and I had assumed they had relocated. I was therefore surprised to find it open and updated. I shopped for a few items on impulse and found a good selection at decent prices. I find it useful spot for certain items. Staff are friendly and helpful.

  • Mauricio Villada

on Sunday only two cashiers open 30 people waiting to pay on the long line Short of staf must be the excuse i took me my more than 30 min to be pay what not to install self service pay o hire more people .It is all about profit and the clients pay wasting their time for the bad customer service

  • Juan Félix Rincon

You can find good deals.... but brace yourself for a good fight with unhelpful staff, tones of worthless clothes, totally obselet sportive gear, absolutely lack of design for the different shop sections, and more and more things which will make the shopping experience a cheap awfull one....

  • Robert Rey Yang

A lot of stuff you can find but sometimes limited to design and items if you come late. Affordable, however you need more time and patience to find a good items like clothes or any designer products you need. I always go to Marshall to find new stuff that I can afford to buy.

  • Olesya Cast

They don't work full hours . They should open at 9:30 am but the manager said they always open at 10 . I checked in Google and it says 9:30 am and the shop must be open ! Now they let me wait half hour outside and here are a lot of people waiting. Not nice Marshalls !

  • Shamz M (Isaaman)

Was having a really difficult time trying to exchange a gift that was giving to us for our baby shower , but thankfully the Manger Alicia S. Was very helpful and nice and understood and allowed us to exchange our babyshower gift which we had 3 of the same kinds

  • 한남형

i buy nikon 1 j3 model and staff was kind and friendly. but when i opened it in my room, battery was missing. i think it wasn't his fault but it make me upset. thinking of walking to there with camra box in hot weather. others ware great just battery!!

  • A. Person

They've really done a lot of work at this Marshall's. It's wonderful to shop here. They've been keeping things extremely organized and staff is very friendly. No fitting rooms because covid-19, but it's really come a long way from 3 years ago.

  • Bill O'Rourke

Very poor customer service. Twice I requested someone to open a jewelry case, there was a pair of earrings I was definitely going to buy. First time I was ignored by a sales clerk standing there doing nothing. I waited a while as she

  • John Ovesen

BIG Store, GREAT FINDS but slow cashiers! You look around long enough you will find deals for sure. I recommend walking 8 minutes down the street and hitting ROSS also. Always check out the clearance section and you'll love it.

  • Tobias Gillberg

I like Marshalls for the feeling they you never know what you'll find. They often have Cole haan shoes at really good prices. I have bought some polos slacks or a thermos. Avoid the electronics . It's often of very low quality

  • Christine Marie B

When i visit this place for the first time, i found a lot of things that i liked. After a week or so. I don't see anything anymore that i like. I feel like all the good ones are sold out then the ugly ones left behind. …

  • Eglis Santana

I love Marshall, they have specials for Mothers Day. I bought designer perfums very very cheapers...and the handbags beautiful...this time I didn't enough time to look around of all store I'm sure that I could find more!

  • Mo Derakshan

Amazing variety of brand name products at discount price. Excellent customer service. All happy employees. Very organized store. Thanks to Denisa store manager and Sharell cashier who took care of us in our visit.

  • Sam Clark

A little tricky to find with contrustrucion. Standard layout familiar to marshalls customers and great prices on everyday items. They also have clotheshangers in stock & are close to Brickell. 2 huge plusses.

  • Nancy Matos

Solid place for anything from an outfit, fancy mask, or Halloween costume when that time of year rolls around. Folks who work there are pretty solid. Parking is ridiculous but it's to be expected at little 5

  • Brian B

It is a smaller version of the Marshalls that I have been to. Pretty standard for a Marshall’s but nothing special about this one. It’s not particularly clean, and the escalator was out of order when I went.

  • D De Leo

The set up of the store made it easy to find what I was looking for. It was clean and easy to navigate through the store. The customer service person who helped me when cashing out was very nice and helpful.

  • Mitra Raheb

Extremely clean and organized place where the health rules are rigorously carried out. However, there was a long line due to public demand. Yet, the line did move fast given the number of individuals in line

  • Joe HARB

It's good and affordible. All the family can fins something here I guess. Not very well organized but this is what it is when u have many customers all over the place trying to look for what they need.

  • Angel Thomas

The Marshall's at this location has a lot of red tag mark downs in the hair and skincare section you guys should really check it out you might be surprise to snag something you really like.

  • Jennifer Grant

This place was congested and a bit hard to navigate (keep in mind it was the Holidays when I was here), but I purchased two really cute tops so I would definitely recommend stopping in.

  • Walter Grant

The place is so clean inside. All of there merchandise is so well-organized. I will definitely be returning here. Their prices are very competitive here. This is my new favorite store.

  • DanG

Lot of good stuff to choose,from daily needs,head to toe. With reason able price,crowd with bunch of crew ship members,the location was so convenient in the middle of downtown Miami.

  • Kristen Pearless

Bargains bargains bargains! Happy hunting, you'll never know what you'll find. Fashionable finds for you and all your home needs. Grab a cart, you're going to need your hands free!

  • Scott Kiley

Marshall's is a great store in downtown Miami. They always have something for the home or clothing you might need, for a great price. The employees are always pleasant and helpful.

  • Cadmarie Bordeaux

The cashier didn’t speak English and I was getting something to wear for casual dinner and she balled out the outfit an shoved it the the bag , I had too take it out to fold

  • NY RO

The access road is under construction and it is very uncomfortable to enter the store. And the exit is gloomy. But inside the store, all very well, excellent merchandise.

  • Manty Chris

Great deals and variety of clothing, shoes and other hosehold items. This Marshalls is very popular, so be prepared to stand in a long but always moving checkout line.

  • Deanna Mapes

Large, standard fare for this location. Store was clean and fairly neatened racks and shelves. If you have been to one Marshall's...you've been to them all.

  • Eduardo A.

You will always find something you need. I entered to buy a luggage tag, and left with shirt, candy, hand cream, soap, fossil shades and a screen cover.

  • Natalia Fernandez

Good prices, but no special brands. One doesn't really get like good brands at discounted prices but more like basic stuff at a down to earth price.

  • Klaudia Jasinska

I will not give more stars, because the store is missing most of the size S. Clothes in NYC are a much better store and more choice than here.

  • Serguei Hernandez

Excellent selection. Always go check the clearance active-wear section and you'll be surprised how much you can save in designer clothes.

  • Diana Natal

It a one stop shopping store. Get all from house items to women's wear; bags, luggage and beauty products. All brand names at low prices.

  • Dorzell Cannady

I never put a review on it I can't tell you about any experience I had there because I never ever visited this location I been hacked

  • Angela Laurinaitis

Very nice store, new manager Antonio so heard working man. Pleasant staff and Manager! Happy to visit always! …

  • ray r

This place has it all for all your household needs. Great prices and great customer service. Very enjoyable shopping experience.

  • Karina Filippi

Maybe you won't get exactly what you're looking for BUT there's a lot of great items that others Marshalls stores don't have.

  • Michael Pritchard

Not very accessible friendly. When using the elevator choose floor 2 (it is not labelled) and the lights don’t illuminate

  • Florin Werner

Insanely long queue and slow checkout, only 3 tills open out of 8 or 9... Decent discounts but not a great store layout

  • Teofilo Martin Caamal

Something changed as I see it with less variety of items now. Shoes are not easy to see sizes and not many options.

  • Shauna Sammy

Great place to shop when you're on a budget. Not particularly very chic items but good quality clothing items.

  • Barb

Always crowded. Security in the store but still guard your purse. Great deals. One of my favorite stores.

  • Jennifer Robinson

This store will ship your purchases. Friendly staff. Clean store with organized items. AC works great!

  • Robert W

Plenty of bargains here. Not a particularly nice area in Downtown Miami but the shop was fine.

  • David Francisco Rivera

Good place to buy clothes, and shoes and hardware for your house. Every day new things to buy

  • Head Up

Used to have a great shoe selection. Not the case lately but can still find some good deals.

  • Shernettie Glenn (NeeNeeSomb)

Shopping is a pleasure. You can find some outstanding deals here every time. Check it out!!

  • Jonatan Almanza V.

Great if you r looking for house items or anything else that u might not even want.. …

  • Manuel Jardim

Quality and prices are amazing. It’s definitely a most to visit place when buying cloths

  • Patrick Andresen

found a lot stuff there. I will come back when I'm in the area of miami again in future.

  • Louis Kropke

Nasnhly .E nothing but perfection she wanted to help everyone out great worker …

  • Dkapri 11

Amazing place for all kind of shopoing items such as cloths, house hold product etc.

  • Lavonne Pleasant

Very big. Great deals. Women's shoes selection very small. But overall great store.

  • Kenny Siu

Lots of good options at a cheap price, everything you are looking for in one place

  • Treva Fitzgerald

Well organized and the cashiers were able to process customers quickly.

  • Sheila Henry

Always a pleasure to shop there prices ate right staff very friendly

  • G

Clean. Men's shoe section is lacking. Jacket section is also lacking

  • Mariah Vessel

Prices were great !!! The store was clean but the location is meh.

  • Mohammad Rayyan

Nice and good place need more selection of men's shoes …

  • Lucia Di

Great discounted clothing usually last season but great quality.

  • Elena Williams

One of the biggest Marshalls I've been to. Great selection

  • Pavlina Bains

Lots of clearance.items but not much inventory in my size.

  • Marsha M

Large selection of items and friendly staff.

  • Helena-Maria Lim

Good value, you must look for reduced items.

  • Ryan Semje

great inventory. good staff good vibes.

  • Deana McDonald

Great variety of items at great prices

  • Ezequiel Rojas

Nice place to shop. A bit outdated.

  • Orcun Akkoyun

Nice brands with nice rates

  • Josefina O'Ryan

Milagro very helpful thanks

  • tyrone watson

Huge place! Very impressed

  • Emre

Store is not so spacious.

  • Anil kumar

Good place for shopping

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