Wycliffe Automotive

107 reviews

11009 Katy Fwy, Houston, TX 77079

www.wycliffeautomotive.com

+17134639292

About

Wycliffe Automotive is a Auto repair shop located at 11009 Katy Fwy, Houston, TX 77079. It has received 107 reviews with an average rating of 4.5 stars.

Photos

Hours

Monday8AM-6PM
Tuesday8AM-6PM
Wednesday8AM-6PM
ThursdayClosed
Friday8AM-6PM
Saturday8AM-6PM
Sunday8AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Wycliffe Automotive: 11009 Katy Fwy, Houston, TX 77079

  • Wycliffe Automotive has 4.5 stars from 107 reviews

  • Auto repair shop

  • "This is going to be a long review but trust me when I say it is worth your time to read"

    "I got my breaks done here and was over charged and screwed over"

    "Went in for oil change and inspection"

    "After being scammed by the McGill Toyota dealership, my experience with Wycliffe Automotive, Julian and his team, was a breath of fresh air"

    "The jankiest place ive been to! Theyre gonna penny pinch you"

Reviews

  • Justin Miller

This is going to be a long review but trust me when I say it is worth your time to read. A few months ago started having some car problems that resulted in my having to take my car in to a shop, that I'll refrain from naming, for repairs. Turned out my timing chain had broken and needed to be repaired and after spending $1350 for them fix the timing chain, water pump, oil change and flush my system for the car to start messing up again. When I returned to the other repair shop i was told the engine coils were bad, even though I had replaced them less then 2 weeks before. Now I told you all of this so you can understand my frustration and distrust when I decided to take my car to Wycliff Automotive. From the moment I walked in it was a completely different experience. They are a family owned and operated company with very knowledgeable mechanics who do fast and exceptional work but what really sets them a part from other repair shops is their customer service. I feel like that is the wrong term, because they really made me feel like a friend of the family. After hearing my story the owner of the company worked with me on not only a great price but also is allowing me to make payments, while also being able to get my car back so my girlfriend can go back to work. Oh the work ended up being some bent valves and a nearly destroyed front catalytic converter among some other things. All together my price was roughly $700. These guys have gotten a customer for life and if you give them a chance I promise you will become one too.

  • Jennifer Mendoza

I got my breaks done here and was over charged and screwed over. At the time I got my breaks done the guy told me I didn’t need the rotors a few months later my breaks started squeaking real bad I took it it back and they said I needed new rotors. The mechanic insisted he told me I needed rotors I went to a different shop got the rotors put on for $150 less then this place quoted me after ripping me off. Then I had to pay to replace the breaks again when they took off the previous breaks I found out that this shop charged me for the more expensive breaks but put on the cheap ones smh be very careful when getting work done here specially if your a women. Please don’t delete my post ! I have posted on here previously and it was deleted along with all the other bad reviews.

  • Ed Cowan

Went in for oil change and inspection... this is a small shop and you pay in a small room. Problems: 1) masks are required but employees in room don't have masks on. When I brought it to their attention they got angry. 2) Car was not ready on time even though they have almost no customers.. somehow blamed me. I had to comeback an hour later. 3) This was my last time.. but even though I have been there at least 10 times and dealt with the owner...he didn't know who I was or have any records of previous visits. Even before computers there was better record keeping. 4) They don't respect their customers during a time when service is so important...you can see it in the owner's face... he just doesn't care.

  • Mallory Preston

After being scammed by the McGill Toyota dealership, my experience with Wycliffe Automotive, Julian and his team, was a breath of fresh air. I could tell by my initial phone call with Julian that I made the right call. He was knowledgeable and friendly even before I brought my car in. On Saturday morning, I dropped my car off after a quick conversation about the problem. In 2 hours my car was repaired and I had saved 1000 dollars and had peace of mind about my vehicle. Julian was friendly, constantly communicated updates, and even sent me photo evidence so that I could get my money back from the dealership. THANK YOU, from a single female that needed an advocate.

  • Dontae Michigan

The jankiest place ive been to! Theyre gonna penny pinch you. They told me i need a new coolant fan after telling me i only needed a new tube and thermostat, i refused to pay for it then thet said oh nevermind it works fine. The guy with the mohawk is a little rude and they charged me 35 extra dollars for putting coolant in my car which was only water and i already had coolant in my car that i couldve filled for free, mind you i did fill up my coolant even before pulling up to them, this is a bad place plus i was here from 9am to 2pm NEVER COMING BACK!! My AC DOESNT BLOW AS COLD OR HARD ANYMORE , THEY FIXED ONE THING AND BROKE ANOTHER

  • Phil Richbourg

They work with Carvana next door on minor repairs, but unfortunately this doesn't make them any more professional. They did a terrible job replacing some torn door weather stripping on a used car I purchased next door. The interior panels were loose, weather strip wasn't seated correctly, gaps were showing, and maybe worst of all it didn't look like they used gloves because the interior fabric around door was covered in grease. A very "shade tree mechanic" job. Only after pointing all this out to them, they did clean and reclip the panels, but still couldn’t get the strip to stay down correctly.

  • Destiny Ward

From the outside this place looks a little rough but it was truly great fast service. The guys were nice and professional and the lady at the front was friendly and informative. The waiting area was clean as well, which is always a plus. Inspection was quick and the car wash they provided was a nice touch that I appreciated. I could see myself coming here for future services. I've been planning on getting my brakes worked on for some time so I'll probably be doing that in the next couple of months here.

  • lee anthony

BEWARE!! untrustworthy, dishonest business. In the event you need you car serviced, go elsewhere. no matter the cost, you will be in better hands then with this gas station auto mechanic. Treated unfairly and the problem was not corrected. once they have your vehicle, they do not answer the phone. I should have done my research first and i would have found this out before hand. Lesson learned!! I feel cheated even driving by this place!!! BEWARE!!!

  • nick skrzelinski

My girlfriend came in to validate a (questionable) defect and quote provided by others on her RAV4 headlight assembly. I am very satisfied with the service and troubleshooting from Wycliffe, they maintained excellent communication while they had the vehicle and photos (confirming that this suggested defect was not present) for our records. Knowledgeable, friendly and cost effective! I'll definitely be a repeat customer!

  • Jennifer Montgomery

Excellent service & treat you like family. The owner is honest and does what is best for you, the customer. If you have been looking for a place you can trust, the search ends here. I recommend them to all my friends and family. I have been taking my car to these guys for years , never had any bad service. Great service & attitude every single time I visit.

  • Francisco Lopez

Great staff very knowledgeable. I really enjoy the time I spend meeting the staff. This guys are not afraid of admitting errors or oversight when occurs. Lead mechanics were doing research on how to fix the vehicles the right way. Office staff was pleasant and attentive. In my opinion this mechanics are passionate and take pride on the work they perform.

  • Chiwetalu Odo

I highly recommend working with these guys. I came in for a state inspection and the wait time was less that 30mins. as an added bonus they handwashed my car. I also recommend purchasing the groupon voucher because that makes the whole process much cheaper. I worked with Julian and I definitely will be back next year for my inspection.

  • Jose Cantu

I had my AC issue fixed here for a reasonable price along with filters. They are upfront and honest about the cost. They are all nice people to be around. Overall a wonderful experience. I will be returning again for future car necessities.

  • Eduardo Andrade

Wycliff is the kind of shop you want on your corner. The team is knowledgeable, and Julian Perez’ (owner) communication is constant, cordial, with transparent, upfront pricing and excellent customer educational skills. Highly recommended!

  • Tien San Lucas

I purchased a Groupon for a state inspection and car wash. I made a reservation, which is required with the Groupon. The people here are professional and nice. You can tell they care about their customers and have pride for their work.

  • Isabel Marie Contreras

Had my inspection and oil change done here. Very quick compared to other places. They let me know other issues my car had without forcing high prices on me. Prices were actually great. This is my new place!

  • Claire G

I’ve came in twice now and have had amazing service both times. They fixed my car fast and gave me better prices than anywhere else nearby. I have already recommended this place to multiple people!

  • gabby hamlin

The only place I go to change my oil and get an inspection! Incredibly friendly staff and always asks about my dad everytime I come. I always feel welcome here and their service is wonderful :)

  • aymanhajeer

Nice people here and affordable prices! I got Oil change ( regular) + both wipers + front light bulb all for around $70 and within 30 minutes. Thanks a lot. Will be back if I need anything!

  • Leo De Leon

Friendly service and professional technicians. Clean, comfortable waiting areas: indoor and outdoor. They care about your car and want to hear back if you continue any problem.

  • ADAMS MOTORS USA

Worked with those guys for the last year, Very nice people and very honest. as a car dealership business owner I do like them a lot wish you guys the best. Sincerely

  • Lisa-gaye Calabrese

Been coming here for years. Fast service. Julian & the rest of the staff take the time to explain what needs to be done & why. Can’t recommend them highly enough.

  • Leily Banamar (LaLa)

I’m in the car business. I stopped here for emergency service. Will tell you…. Excellent work! Better than the manufacturer dealership I work for.

  • Gilberth Sanchez

Awesome place. Friendly staff, welcoming waiting area, fast oil change service, and they do offer appointments… what I find really convenient!

  • Christopher Martínez

They charge 900 to change a radiator of a 2020 Honda Accord. Still haces the original radiator, they basically charge 900 for a coolant flush

  • Alejandra Gonzalez

I’ve visited Wycliffe Automotive twice. Their service is great, very honest mechanics, and have already recommended family. Will come again!!

  • Philippe Guillou

I’m very happy to went there , they did a great job for a reasonable price. Finally i found a great place to bring my car !!!

  • Berny Man

Most convenient and dependable automotive shop in West Houston! My entire family services their cars here~

  • DreDre

They helped fix my front bumper and also detail my car. Was very impressed and happy with the outcome!

  • My Mo

I used my Groupon and they were very professional and efficient.. Will be back for a oil change

  • Sally Jones

We love Wycliffe Automotive. They are always so fast and friendly. Great service!

  • Happy Face

Very friendly staff and always wonderful service and helpful advice.

  • Eric & Aaron McAdams

Excellent neighborhood auto shop. Fair and do good work.

  • Sam Trapp

Absolutely amazing job:) Great customer service!

  • Jared Wylie

Honest work. Reasonable prices. Quick turnaround

  • Paolo Cappelli

Thank you excellent service 100% recommend

  • Ольга Пригоцька

Good service. Will recommend to my friend.

  • Arman Ali Khan

Great hospitality, was in and out quick

  • Allen P

Great service wonderful people.

  • chase samuel

Great customer service

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