Don't listen to the bad reviews, I went to the store today and had wonderful customer service from both the ladies working there. I picked up a beautiful gold chain at 50% off the retail price and when they didn't have the exact style of watch I was after they were happy to recommend a different store in the building, which says to me they care more about their customers rather than trying to sell them something they don't want for the sake of it. They also had a much better range of jewelery and watches available than the other jewellers in the complex. I recommend.

HUGE shout out to the Regional Manager, Area Manager, Store Manager and Staff at DFO Brisbane! Congratulations on opening your new store today!!! Even though things didn’t go to plan on opening this morning I was so impressed with you all! I will be back as this is now my go to store! You all went out of your way to make me feel most welcome and I am over the moon with my purchases. I want to give my daughters their jewellery now but they will need to wait till Christmas!

Pleasantly surprised... I went in with the expectation i would not be taken seriously because of my age and that i did not know exactly what i was after. The young sales associate Taylor was more than welcoming and a really refreshing sight to be treated so professionally. I could not find what it was i was after, but she did not care about that. it was truly about helping me find what i really wanted. A Huge 5 Stars! Taylor and Wallace Bishop i will be back!

Received the best customer service this evening by a man named Steve, We came in at the last 30 minutes of the store being closed and he still made us feel like the priority. Was looking to buy some pearl stud earrings which were already at a very competitive price however, he also brought the price down and gave my current necklace a free polish!!! Would definitely recommend Wallace Bishop store at DFO if your looking for quality Jewelry at great prices.

The prices while still not cheaper when compared to what can be had online they are in the ball park and the major positive about purchasing from a place like Wallace bishop is you know that the warranty will be honoured in contrast to a purchase from eBay.

DISGUSTING! Expierence Store completely messes up an order, cannot fix the issue, simply want a refund and told " we don't like to give refunds " Please educate yourself on consumer rights before shopping here!!!

Wow! The team at Wallace Bishop DFO were amazing with their service. Top points. Nothings too much for them. They give their energy and time in a lovely manner. I'll be back!!

Two girls working in the shop, they see you walking in and face back to you. We came specific to get jewellery and didn't even get any service.

We bought a new G-Shock and I was so happy with the customer service. The store manager Jonathon had such a nice energy and such a nice vibe

Thank you Seb and Johnathon for the lovely service provided with my engagement ring. They’re super caring. Cheers.

Our favorite Wallace branch in Brisbane. Thank you Sebastian for the excellent service!

Wost attendants ever! When you walk in they face back to you.

Very poor customer service!!

Really good service