Viona Pizza is a Fast food restaurant located at 3200 Homestead Dr, Mount Hope, ON L0R 1W0, Canada. It has received 107 reviews with an average rating of 3.8 stars.
Monday | 11AM-9PM |
---|---|
Tuesday | 11AM-9PM |
Wednesday | 11AM-9PM |
Thursday | Closed |
Friday | 12-8PM |
Saturday | 11AM-9PM |
Sunday | 11AM-9PM |
The address of Viona Pizza: 3200 Homestead Dr, Mount Hope, ON L0R 1W0, Canada
Viona Pizza has 3.8 stars from 107 reviews
Fast food restaurant
"We ordered from Viona shortly after they first opened and were not impressed with the pizzas that we received"
"My review has nothing to do with food as I wasn’t able to get any… First, I acknowledge that it’s opening weekend for this business, that only explains so much"
"Not going to lie I’m surprised to see some people are raving about this pizza"
"I called to order two large pizzas, as the flyer I received in the mail offered two large for $26"
"I've had pizza 10 times better out of a frozen box"
We ordered from Viona shortly after they first opened and were not impressed with the pizzas that we received. Instead of writing a nasty review, I decided to wait and see if they simply needed to make adjustments to their recipes. We have consequently ordered two more times from the Mount Hope location and the change has been significant. Originally, the texture and taste of the crust was not pleasing and the sauce did not have a flavour that matched well with any pizza I have ever eaten before. The change however, has been a pleasant surprise. The crust is now crispy at the edges and light and fluffy without being too thick or thin. I'm not fond of a chewy, doughy crust and Viona's seems to cook all the way through to the center without burning the outer edges. The overall result is a crust that is consistent all the way through. The sauce now has a balanced acidity that matches well with the crust. It's also not too sweet or over seasoned. This makes a huge difference to a pizza as some places put too much emphasis on certain herbs and spices (too much Oregano leaves a woody taste on the palate for example) Viona still uses a blended cheese topping, which might be an issue for purists who only want mozzarella, but to be honest, the blend actually works quite well with the taste of their sauce. Toppings have never really been an issue at Viona's. Too many toppings leaves a pizza soggy and messy, while too few leave you feeling like you're overspent. Viona's pies could have slightly more toppings, but on a positive note, they are cooked through and are usually fresh tasting. (We even had pineapple on one of ours and often those can verge on almost turned at other locations) The staff at Viona's can't be overlooked. Every Interaction we have had with them, whether on the phone or at the counter has been positive, friendly and helpful. It's nice to have a local pizzeria again and I hope others give them another chance. I look forward to trying more from their menu. I see that they offer burgers as well, so perhaps I will write an update to this review once I have a chance to try them!
Service
Take out
Meal type
Dinner
Price per person
$10–20
My review has nothing to do with food as I wasn’t able to get any… First, I acknowledge that it’s opening weekend for this business, that only explains so much. Closing at 7:00 on Sunday evening is way to early, strike one. Knowing that, we called at 5:45 to get an order in, various recorded messages that we could not get through, so we left a message, not returned, strike two. So, we drove over at 6:00 to order and wait. Smelled good, people waiting, met by a friendly girl, asked her if we could order. She was unsure, went into the kitchen and was informed they close at 7:00, too late, strike three. I’d be trying a lot harder to get my business established, I’m pretty sure this isn’t the only location, experienced people shouldn’t have these issues. I’m sure we will try again, I’d like to have a chance to review the food. UPDATE: We tried again, first thing we noticed is that the Sunday hours have been extended, bravo! As before, the people on the phone and in store are very friendly. We ordered a medium pepperoni, a medium pepperoni/mushroom/green pepper, and an order of mozzarella sticks. Overall everything was good, hot, fresh toppings, the pizza crust could use some work (kinda dense and doughy). I’ll skip the mozzarella sticks next time as they were small and did not include any dipping sauce. Overall, it’s nice to have a local pizza place. Reading the reviews, it seems that the owner is listening and working hard to improve as time passes. We’ll definitely go back.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Not going to lie I’m surprised to see some people are raving about this pizza. I was SOO excited to try it only being a few minutes away. We ordered 2 pizzas and dipping sauce (which I may add it’s store bought and $2!!! Each) but anyways, I called in around 3pm to have it ready for 5:45pm on a Wednesday a few days after opening and when I got there they told me it was in the oven and I waited 20 minutes still. Thankfully I was given free garlic bread so I’ll let it slide plus being new, fine. But honestly their dough/crust is the worst I’ve ever tried. SO sad cause the other review that said it tasted like frozen pre-made dough is completely right, tasted like an oven pita pizza. They really should fix the dough. And then the toppings were really skimpy especially for just opening as 4 of us all commented on it only have maybe a few peppers and not even on every slice was one. Overall we wouldn’t go back but I’ll give another try in the new year hoping it was a fluke. Otherwise Garth pizza is worth driving 3 times the distance for. One other thing is they don’t have any slices or combos with just 1 pizza and wings like every one place does ?!
Service
Take out
Meal type
Dinner
I called to order two large pizzas, as the flyer I received in the mail offered two large for $26.99. When I arrived there, they tried to make us pay $35+tax. When I asked to know why I couldn’t have the special I was told “you’d have to tell us in advance that you want the two large pizza-special, because then we will put less cheese and sauce on them. I’ve already given you full sauce and full cheese - look at it!” I laughed out loud at this. Really? So, I’m getting a discount to eat pizza dough and some veggies instead of a real pizza? Alas, the pizza was pretty good and since I live less than 1km from here, I’ll probably go back anyway - but I won’t be ordering any of the specials! Updated “food rating” to 5 stars. This is the best pizza around as far as I’m concerned. I’ve also had a couple conversations with the people who work here. They’re good people. Would definitely recommend.
Food: 5
Service: 4
Atmosphere: 3
I've had pizza 10 times better out of a frozen box. The dough was dry and floppy, it was covered in oil and not nearly worth the price. Seriously $7 for cardboard with oil and proccessed ingredients all over it. To be honest it looks like they spent more money on remodeling than the food because I went to this place before it became viona and it was very attractive visually. Furthermore I have co-workers who have gone here and said the burgers are also not very appetizing either. It's a convenient spot for airport employees but, I being one of them knows that we're no stranger to going for a bit of a drive to get some QUALITY food. And timhortons is like 5 mins away with better quality speed and prices. Good luck Viona you've got a lot of changes to make if you wanna out live the pigeon.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
We were very excited a pizza place was opening in Mount Hope, and I hate giving them a 1 Star but hopefully it will help them approve. Was told pizza would be ready in 1 hour 6 pm. Than he said wait no 615 I will call you when ready. We'll at 620 I went over not knowing if they forgot to call me or not. Finally got my pizza at 645. The chicken shawarma was not edible, dough was not cooked and the pizza smelled terrible. We got another pizza and no one in the family could even eat it after 1 bite. We basically tossed 50 bucks as 2 large pizzas went in the trash. The local community Facebook group is all complaining and we all hope they take the reviews and complaints seriously and fix their issues. As of now alot of people keep saying they won't come back.
Service
Take out
Meal type
Dinner
As an absolutely huge pizza fanatic, this place is absolutely terrible. The crust is basically what the Great value pizza offers at Walmart for 3.27. The cheese tastes like almost nothing. Toppings are worse than Pizza Pizza. I swear this pizza shop must be open to launder money because its literally disgusting. I hate being so vulgar about food but I really don't want anyone to waste their time or love for pizza on this joint. Im sorry Viona, but you need to do better. 66 ratings and already at 3.8.... You know it must be horrible and I can confirm that it truly is. Also, if you're gonna put reviews up under fake names, perhaps ensure those fake names have photos and ensure that they've put up more than one review ♂️
Meal type
Dinner
Price per person
$10–20
First time ordering. I was excited as I live down the street and there's no pizza shops near by. I phoned in an order for pick up at 448pm on a Tuesday, gentleman took my order, name and number. Then said "I'll call you back". In all my years ordering a pizza from hundreds of different places, in numerous countries, have i been told that. Its always, "thanks it'll be ready in 15 minutes, 20 minutes etc". Well nobody did call back, and an hour later I called twice, there was no answer. *beware of all the phony 5 star reviews. Numerous first time raters that share one similarity *response to owner* How about checking who was working that day at that time, and retraining them on how to properly take an order over the phone. Pizza Nova it is!
Service: 1
I understand this is a pizza joint but they have hamburgers on the menu so I thought I would try that for lunch since they should care for whatever comes out of their kitchen. The fries were completely undercooked and raw, the bacon was also raw, rubbery and inedible. The homemade patty was ok at best but it didn't help that they allowed the patty to catch fire and burn then still serve it. Based off of this first experience and other reviews I have seen about their pizza, I wouldn't bother trying anything else from them after this. Especially after paying over $20 for this sub-par lunch. Very let down with this experience. Don't waste your time or money here.
Service
Take out
Meal type
Lunch
Price per person
$20–30
Stopped in on a Thursday evening during Grey Cup weekend (November 2023). We had planned to take the pizza next door but that establishment quickly changed their mind and told us we couldn't bring in outside food. So we went back to Viona and asked if we eat in, despite it being very near closing time. The owners had no problem letting the four of us stay a bit late past closing. And the pizza? Incredible!!! Can't say enough good things about this place. Sure, it closes a little earlier than most but I respect their business decisions. Definitely worth stopping in if you want quality pizza in Mount Hope!
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Full disclosure, I previously reviewed this restaurant after opening weekend and it was the most underwhelming experience. We swore we wouldnt try again. I starting seeing positive reviews on our local FB group and gave it a try. It's a complete transformation of their pizza. Soft pillowy dough and generous toppings. A far cry from their original offering. I haven't tried the wings or burgers so I can't comment on that, but the pizza is great. I'm glad the business took the advice of the customers and made changes. We will be back.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
I ordered a Lg cheese pizza comes with chedder, mozzarella and goat cheese. I didnt even smell a hint of goat cheese let alone see or taste any. I ordered a Lg bbq chicken pizza. These pizzas taste and look like frozen pizza'sthat were reheated and sold at ~$18 avg. Not worth the try, not worth the calories, just go to the closest frozen aisle and buy the same things there. The ONLY saving grace is that the store is typically empty so there isnt a high risk of other people needing to suffer and try this place out.
Service
Delivery
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 3
Atmosphere: 2
Pizza was actually pretty good but the customer service is definitely lacking. Ordered for pickup an hour in advance and still waited when we arrived. Left with our food and when we got home the mediterranean salad didn’t even come with dressing. I’m hoping these are just growing pains of a new business because they won’t stay busy with being rude to customers. Called back when we got home and just got put on hold and they never came back. Called back an hour later and their solution about the dressing was that “they’d give extra next time”. There won’t be a next time.
Service
Take out
So....unfortunately we are out of their delivery range, so we used 3rd party delivery app. Pizza , wings were AWESOME. The staff working on Oct 14th 2023 were even better, they found a way to ensure my order was exactly what I wanted and made it happen. People in Viona Pizza delivery and or pick up region don't hesitate. PS for PIZZA lovers the lepord print crust is where it's at. ( no Pizza screen ). 5 EASY. IF I had one thing to say just add more sauce BUT that would be nit picking.
Food: 5
Service: 5
Atmosphere: 5
Let me start off by welcoming your business to Mount Hope. I was excited to hear a pizza joint was opening nearby..as mount hope has none. So my family ordered some pizza. Not overly impressed..dough needs work...it's bakery style bread .. toppings were skimpy and bland. Overpriced for what it was honestly. But hey everything expensive. I hope you improve on crust and toppings....if you can do that you will have a hit on your hands. Good location. Wasn't my favorite but im optimistic it will improve. Good luck.
It was ok, fine for a new location working ot the kinks. Pizza was ready for pick up when they said it would be. It was overcooked but still tasty, we would have liked more sauce. The BBQ chicken pizza had lots of chicken, couldn't taste the BBQ. We didn't love the crusts, tasted premade... they weren't too thick but still held up well. Two of the 3 pizzas we got didn't have much sauce. Overall it was fine, time will tell.
Service
Take out
Meal type
Dinner
Food: 2
Service: 4
Was so excited to try this pizza place as it’s close to home. Unfortunately it wasn’t all that great. The dough was terribly dissapointing. I’ve never experienced not being able to eat pizza before. The toppings were alright but alittle skimpy. The piece is also alittle high- hope they can improve on their dough so they can stick around here. We would love to have a great pizza place close by!
Service
Take out
Meal type
Dinner
Price per person
$20–30
I recently tried the pizza at Viona Pizza, and I was thoroughly impressed. The crust was perfectly crispy, and the sauce had a delightful balance of sweetness and tanginess. Their choice of toppings was diverse, and I went for the classic pepperoni, which was generously piled on top of a gooey layer of mozzarella. It was a mouthwatering experience, and I can't wait to return for more! Highly recommended.
Food: 5
Service: 5
Atmosphere: 5
We were super thrilled to find out Mount Hope opened up a pizza store!! The gentleman working was very friendly and attentive. We ordered two large pepperoni pizzas. They were delicious!! We throughly enjoyed the crust style as it was not traditional and more flakey. My only suggestion is to consider offering some kind of walk in special! We will be back !
Service
Take out
Meal type
Dinner
Price per person
$30–40
I am sorry, but who is raving about the crust on these reviews?? It's worse than Delissio, the crust has to be frozen, it all fell apart once you eat it. And this place isn't cheap either, not when you have other mom n pop shops in Caledonia or not far from Mount Hope. Dominos makes a better pizza, that tastes fresh. Maybe it's growing pains, I don't know.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Welcome to the neighbourhood Viona Pizza!! I fed over 200 people this past weekend with viona pizza and the verdict is in, people couldn’t be happier. It’s hot it’s fresh. The prices are great the operators know what they’re doing and look forward to becoming a big part of the community, don’t hesitate to order your pizza from Viona it’s outstanding.
Service
Delivery
Meal type
Lunch
Price per person
$1–10
Hey Viona pizzeria, just want to say we are very excited to have an excellent pizzeria in mount hope, ordered 2 large pizzas tonight and have to say the pizzas were ON PAR, sauce delicious, crispy crust, generous toppings, made fresh with quality ingredients. Our new pizza spot, right down the street!! Can’t wait to try everything else.
Service
Take out
Meal type
Dinner
Price per person
$30–40
We are pizza lovers and we are so happy to have a local spot that makes such great tasting pizza! We have ordered multiple times already and have been very happy so far. Very fresh tasting, and the crust is delicious. The staff has been very friendly and ordering for us has been easy and convenient as we are local. Excited to try something new the next time we order!
Service
Take out
Meal type
Dinner
Got a Med 3 item Pizza for lunch. Wow! BLOODY GOOD PIZZA!!!! The sauce was great, nice hint of oregano, the cheese was great, I believe there was a mix of cheeses, and the toppings were on point. The crust was well cooked, and not too thick or too thin. This is now the Friday lunch spot... and maybe Wednesday.... and Thursday.....
Service
Take out
Meal type
Lunch
Price per person
$10–20
-An update to my review below: we ordered once again and didn't disappoint. Fresh and excellent quality ingredients. What a friendly staff and great quality Pizza! This is the store that Mount Hope was missing the whole time. By far my favorite Pizza store in town, and will definitely order more from them.
Service
Take out
Meal type
Dinner
Food: 5
Service: 5
Atmosphere: 5
Decided to order takeout tonight and thought to give this place a try. I got a family meal (3 large pizza, 20 wings) and I just want to say it was absolutely delicious. The toppings were so fresh, the crust was just perfect, and the garlic dipping sauce was to die for! The wings were just as enjoyable as the pizza. Viona Pizza definitely has my business
Service
Take out
Meal type
Dinner
Chicken ceaser salad was not worth the money I paid. Made my own dressing at home because this hardly had any. Breaded chicken was very little. Iceberg lettuce wasn't good ( added more lettuce when I got home) I understand the lettuce salad but Romain lettuce is for ceaser salad. The onion rings however were really good.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Wanted to try new local place. Ordered 2 large pizzas & wings and the total was $85, more than I expected but it might be great. None of the items were special for the price. The pizza crust has a Bisquik-like texture & taste, which is not my preference. Hoping for improvement.
Service
Take out
Meal type
Dinner
Price per person
$30–40
Ordered the extra large Viona specialty pizza last night and was not disappointed. The pizza was tasty, the crust was perfect and there were tonnes of toppings. We will order from there again. Please keep up the quality.
Service
Take out
Meal type
Dinner
Price per person
$30–40
Food: 5
Service: 5
Atmosphere: 5
We ordered Viona special pizza and wings, we loved them. Thanks for coming to Mount Hope. Definitely, we will order again. The store staffs are very friendly. Although we got our order a little bit late, we understand the workload in the store for opening and we know everyone is excited to try the food. Highly recommend to alteast try once.
got be said that the food is top notch. Had burger and chicken wrap as a meal and food was tasty. Probably the best burger I have had in a long time. Staff are really friendly. Well recommended.
Service
Take out
Meal type
Dinner
Food: 5
Service: 5
Atmosphere: 5
Parking
They have parking area
I've ordered twice from Viona and both times I've enjoyed the food. The pizza crust is light and fluffy, the cheese and toppings taste great, and the pick-up specials have amazing value. I'm glad to have a good pizza place here in Mount Hope.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Amazing experience at Viona pizza. Very friendly service and the pizza was amazing. The dough was very clearly fresh, hand made and cooked to perfection with a generous amount of toppings. Viona pizza is a must try for anyone in the area!
Service
Take out
Meal type
Dinner
Price per person
$10–20
I just cannot give a quick service restaurant that asks for a tip, 5 stars. It ruins the experience. Why would I pay 15% more for my food, just because you ask? Servers have crazy laws that exploit them and pay them too little - that's why they get tips. You should not be asking for tips at a pizza joint.
We gave this place a try and didn't disappoint. Ordered Viona Pizza special with wings and the quality was excellent. We'll definitely order more from them. The staff were also friendly too.
Service
Take out
Meal type
Dinner
Food: 5
Service: 5
Atmosphere: 5
Ordered two large pizza and 24 wings for pickup, everything was perfectly cooked. They took my order almost close to closing hours. Thank you guys
Service
Take out
Meal type
Dinner
Price per person
$30–40
Food: 5
Service: 5
Atmosphere: 5
Part of our order was forgotten and the wings tasted like fish sticks, meaning they were rotten. Incredibly disappointing and disgusted by our experience. Will never return even if it’s for free.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Ordered a Family Combo from them for the first time, wasn't disappointed. Great quality and reasonable price. For sure will be back again
Service
Take out
Meal type
Dinner
Price per person
$30–40
Food: 5
Service: 5
Atmosphere: 5
Ordered pizza for pickup for the second time this week. Second time was as good as the first. Really delicious pizza :) The lady at the counter is very friendly. Definitely 5 star worthy!!!
Service
Take out
Meal type
Lunch
Price per person
$10–20
The dough was still raw on the inside. The service wasn't friendly... for a new business you would think they would greet you and be nice however the meat lover pizza wasn't the greatest considering the dough was still uncooked on the inside! We won't be back.
Ordered a slice it was hard like cardboard, didn't finish it. Never again. I dont know if their ordered pizza is like this , but the walk in slices are terrible.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 1
Was exited to hear there was a local pizza joint opening up. However, very disappointed. The pizza was comparable to frozen pizza. Dough/ crust unlike traditional pizza and more of a bread. For the price, not worth it.
Price per person
$30–40
Not sure what these other people are complaining about! It's honestly the best fast food place in town that we've ever had and not comparable to any other stores. Keep up the excellent quality!
Food: 5
Service: 5
Atmosphere: 5
Very good pizza I like to keep it basic with green Olives and extra cheese, definitely recommend trying it out!
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Fist and last time i come here the burger was completely horrendous and grease soo overpriced for what it is
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
Great from the first bite. Clean, beautiful space with amazing people. They took my order even after they closed. Reasonable pricing and ofc genuinely great tasting pizza. They were generous with their toppings!
Service
Take out
I was ordering a pizza and they hung up on me! They said they hung up because of my accent. Terrible service and I will never order there again. Everyone was so rude!!
Service
Take out
Meal type
Dinner
Service: 1
My friend recommended the place and it was my first time that I had such a great pizza ! Good luck!
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Ordered for lunch, Pizza was cooked perfectly, chicken wings fell off the bone. Potato wedges were soft on the inside and perfectly crispy on the outside.
Service
Take out
Meal type
Lunch
Price per person
$30–40
Was not disappointed. The pizza was delicious, with a homemade feel to the crust. The wings were satisfying and crispy. Service was friendly. Would definitely go back!
Food: 5
Service: 5
Atmosphere: 5
Delicious food! Ordered from them twice this past week because it was so good lol service is quick and the staff are very friendly! Definitely my new go to pizza place!
Service
Take out
Meal type
Dinner
Just ordered for the first time last night. The pizza was delicious and husband said the burger was great. Will be ordering again!
Service
Take out
Meal type
Dinner
Price per person
$10–20
So glad that Viona pizza has opened up in Mt Hope. I had to place a large order and the owner was very communicative and made sure I had everything I needed. Pricing is excellent and service is even better!
Pizza is , will definitely become a staple in this household. To anyone making accusations about frozen dough, you can see the mixer from the counter, its all freshly made. …
Im sorry. But this place is garbage!! I almost puked how bad their pizza is. Im sorry to the owner but you gotta do better.
Food: 1
Service: 2
Atmosphere: 2
I ordered Viona special it was really good. The crust was really good and fresh. Good quality will back again definitely.
Food: 5
Service: 5
Atmosphere: 5
Friendly smiles and food was brilliant. I cant say whats better their pizza or burger. 10/10 ill keep going there.
Food: 5
Service: 5
Atmosphere: 5
Their double cheese pizza was our favourite! Great menu selection and kind staff. Looking forward to ordering again :)
Service
Take out
Meal type
Dinner
The dough taste like it was frozen. At best cafeteria school like pizza. It was like a flatbread with sauce and cheese. We took 1 bite and couldn’t eat more
We really enjoy the four season pizza! Great to have a pizza shop in town. Let's give these guys a chance to grow and learn their business.