This is by far the BEST ! Financial Institution /Bank that I have ever been part of. My experience with this Bank has been absolutely exemplary and in my opinion an excellent choice for any seeking a new and better financial institution. The security of my accounts are of extreme importance and certainly taken with the up most concern with the slightest of deviation from normal characteristics. The BB&T professionals have impeccable service to every question or concern I have had. Thank you BB&T for being an iconic staple for my banking needs. !!!! E.H.W III

The worst bank ever. Careful if you file a complaint the reps will lock your accounts restricting your online banking and any transactions to occur. I’ve been waiting for my payroll check to be available since 12/9/22 and it’s 12/17 and it’s STILL not available. The worst customer service available. They also lie because the app said my check would be available next business day. And here we are 8 days later. Can’t wait to close my bank account here and never look back. Beware.

Absolutely abhorrent customer service. Instead of repeating your scripted responses, try listening to what I am saying or look at the check I handed you. Issuing banks will honor their own check. If the bigoted women whom I had the displeasure dealing with would have listened instead of arguing maybe you would have kept my business. Never going here again

This is the absolute worst business banking you can chose. The fees, the processing, and the corporate customer service. This bank constantly holds tens of thousands of dollars with every check deposited. None of the personnel in the bank itself can do anything for you. We only banked with them 6 months and have decided to go back to RBFCU.

The best customer service! A sincerely friendly and absolutely professional staff! They are the best in the banking business!

The staff at this branch is simply amazing! They are always ready to go above and beyond to help you with what you need.

Moving two business accounts and three personal accounts out of Truist. Stay away from these guys

Rogelio and all the staff are AMAZING

Amazing staff, great service.

Staff is helpful and nice.