Fantastic place and my new go-to. Lem was very cool and helped me get just what wanted. The fish and snail I got were super healthy, lively, and active. The owner also came in and was very friendly and welcoming. Prices are very fair. I'm only going to Tropical Pets from now on. One of the best in the Bx. Thx guys and ill back!

I went 2 weeks ago with my husband and bought 3 fishes and they were sick, 1 of them was dead in less than 15 hours and then 4 of the fishes we had for over 1 year were dead as well, I would not recommend this store to anyone. Then they didn’t wanted to give no type of refund or nothing.. bad bad bad business!!! Never again

Extremely overpriced. I Bought 1 piece of fish decor for $19.99 that I later saw on Amazon for $8. The owner is rude, the other staff are quite nice and respectful but they will definitely try to sell you high priced items and tell you what you should buy on top of the single item you initially came in there for.

I just want to start off by saying how knowledgeable and how professional the team working in tropical pets are. Any issues or concerns are taken care on the spot, I buy all my fishes and equipment here and they always have a wide variety of fish and other animals. A+ service from the minute you walk in.

Loved the place, I got a hatchling red eared slider from here red and got help right away and picked out my essentials. The turtle is very healthy and lively. Only two problems it was most people did not wear masks and the prices are little expensive. But overall good quality and healthy animals.

Owner very rude and doesn't seem to have patience to deal with customers, asked him a very simple question about a fish and he was quick to get rid of me over the phone, went in person and really wasn't no difference personality isnt so nice, no customers service not a people person

The have really nice fish, I bought four for a 30 gallon tank that I already had. The staff are very polite and helpful. The prices are average, but the animals are very worth it. Be mindful if you don't have experience research before purchase. Don't make the animals suffer …

Ben helped me pick out some great tropical fish and the fish are very lively and energetic. I love my angel fish he’s growing great and definitely gotta come back to get more to fill up my 55 gallon. The staff super helpful and helped me set up everything without a problem !

This pet shop is ok the animals are well taken care of now the employees are a little confused about what you want they try to sell you to many things but they are helpful,I bought two finches this year they are 8 months old and they are well and so adorable.

Sold me a sick turtle and sold my fiance a sick turtle after! Like treat these animals right before trying to sell them! Sad that i bought 2 turtles from the street and i still have them! Over a year later! Big and healthy! This place is pathetic!

This independent pet store may be small but they have everything you could possibly be looking for . Whether you have furry pets, exotics or birds you can get all your supplies here . Good selection of animals to buy as well. Friendly service .

I was calling I really wanted to buy a parrot I am interested but this man wanted to do it for me one day when I was far away and impossible to get there and today I called again because I want a parrot but he treated me badly and they have

I went into this place and asked if they had a daphnia culture to feed my juvenile rocket killifish and celestial pearl danios. I knew it was unlikely that they would have them, but I like to support local pet stores when I can. This is the

I went to the store to inquire about a kitten, at the time they didnt have any but the gentleman said if he could find a suitable cat for me he would help. In a short time he went thru the proper channels to find it. He had the perfect cat

This pet store although quite small had some very beautiful birds. Parrots, macaw, parakeets etc. Owner is nice. Doesnt allow you to stand to long to look wants you to purchase as much as possible. Tends to pile things on without asking. I

I've been in this store a few times and the boss is very very rude. He does not respect customers. He does not care if you are a buying customer or window shopping, he stills disrespect people. As I was walking out other customers said me

Nice, small neighborhood pet shop. They cannot compete with franchise pricing on supplies, but all animals are in very good health and well cared for by the staff. That is unfortunately something that cannot be said of many of the larger,

I absolutely love this pet store. The owner was so helpful and patient with me multiple times as I came into the shop to ask for help with my aquarium. He helped me save my fish. He clearly explained what I was doing wrong which caused my

Great place! Benjamin the owner is very nice and helpful. And he knows his birds. I e gotten Cockatiels from here and he knew exactly which ones are nice and friendly or which ones sing cute. I always go here when i need birds. Def check

Amazing pet store. The owner Ben is very knowledgeable of all pets he has in the store. I walked in with my family and he greeted us as if we were family. Needless to say I bought two love birds for my kids and the prize was better than

The owner is great and respectful business man. We had an issue regarding some of his workers and when he found out about it he took care of the situation immediately!. The animals he had were great and we'll taken care of!. We bought a

The store has some good variety but the customer service leaves something to be desired. I walked in to ask if they carry a specific item and was cut off before I even finished my question with a "no". Being from a retail background for

I'm giving this place a one star, for two main reason: NO MASKS. Customers didn't wear them, staff didn't wear them and the place is really small with narrow aisles (like a lot of independently owned pet food stores). And the birds are

I have been coming here for 4 years now. This is a good store for pets. Recently I decided I would like to have mice as pets so I am on a very steep learning curve. These guys are caring and will go out of their way to assist you with

Bought a bird here that was clearly sick (yes we knew he was sick, we bought him to help him since they didn't care) I played clueless and asked about the missing feathers and they said they would grow back. We asked why the bird was

Quality of staff has gone down significantly, only reason it's not 1 star is because of 1 guy who is still cool. Otherwise, poor upkeep and poor storage of the animals as well. Often times look sick as well. Smh

Best pet store I ever been to in the Bronx. Anything you want is there, the fishes they sell are really healthy. 100% recommendation to visit this place if your looking for anything regarding to pets.

Very good pet store, they always have what I need and the owner is very knowledgeable of pets in a whole. Very good experience going there to purchase my pets items.

The fish tank section is so clean!! The owner really seems to love and care for animals well :) There is an awesome parrot to see when you stop in too …

These guys are the best . This is my local pet store the only one I go to for my pet needs . Awesomeeeee service these guys