Good place. On certain days of the month, your dog/cat can come here for vaccines. Products are good, but this petco sells out fast with their things, so try calling to ask if they have what you are looking for before taking that trip. They also have a few pets you can adopt. (Birds, turtles, hamsters, Guinea pigs, baby lizards, etc)

The store needs more staff to properly maintain and manage the Petco store. Less staff won’t and will not help the store grow eventually in the long run, also please re-train or train new members for grooming services. Other than that I got to Petco for my dog food and other required dog items.

Great selection of parakeets. I was able to get a rare gray and yellow one and a blue and white one. My kids absolutely love them. Dusty and Frosty are so sweet. We got them practically as babies and they became accustomed to us very quick. They love millet treats.

Yes, this is a chain. However, the staff is very friendly and knowledgeable. They have an easy and easy out pick up option. Everyone is very friendly and willing to help. Everything is very easy to find. I definitely appreciate the folks there.

3 stars is probably a lot more than the store deserves. Even though personnel is very nice and attending, knowledgeable and willing to help; it's still not enough. Without the staff's attempts to better the experience of being in that store

I was so excited to take my newly adopted dog to his first Petco visit, but it was a huge disappointment. The store is very messy and very under staffed. When arriving, the entire store was a mess, lots of items cluttered in shelves, on the

Really bad customer service here, I had a question with something I wanted to purchase & the guy with the shoulder length curly hair gave me an attitude & told me he’ll be right with me so I walked back to the spot & he walks by & passed me

I made an order for a stray kitten I found and I placed an order for same day delivery.... I work from home and my break's only 30 mins and is literally the amount of time it'd take to get there... there's no other place close to me that I

Not the best experience, probably some problems with management. A lot of positions are absent, I wasn't able to buy regular Tetra M filter cartridges, so bought them online with next-day free delivery from Petco's site. In fish tanks are

For the Stillwell and 86st Bklyn location, the experience merits a NEUTRAL rating as both my wife and I purchased a 38 lb box of cat litter while also picking up a big bag of Nulo cat food and the large floor mat and not having a cart to

Came in wanting to purchase a Redfoot tortoise a few hours before close. After speaking with Brittany (amazing associate) we knew we were definitely prepared to take on this serious commitment. Coming in we knew the price of the tortoise

This place is a mess it’s a nice looking store and they have plenty of parking but if you don’t know what you want it’s always a problem to get someone to help you out with anything they are lazy and there prices are definitely high but

I have been here many times for goldfish stuff but unfortunately I won then from a feast so they didn't last. However I came in tonight for a beta fish and the representative Sara was delightful and very helpful and informative to me my

This is probably one of the worst petco’s I’ve ever been in. It is very outdated, they never have anything in stock, the staff is very unhelpful, there’s always a long line with only one cash register open, and what’s worse is now that

Literally no reason to shop here as a cat owner. The store looks big on the outside, but it has an incredibly stupid layout. There were lots of weird slip hazards like broken signage everywhere which was great for my husband who uses a

I had a grooming appointment for my dog at 8:30AM on a Saturday. We got here and Petco was not open yet. The groomers were waiting for the manager who has not shown up. It is now 9:52AM and it is still closed.. The employees themselves

This place turned into a dump. Lack of choice of dog foods. I bought Rawhide chewy sticks had beetles in them. Dead fish floating upside down. No animal supplies for personal care. Very dirty and toxic. It's just a hang out for their

Zero customer service!! went to buy birds, asked for assistance and after waiting long time we discovered that no one there to give us birds because they have brake. How it is possible to send everyone for brake. Where is Managment??

Decent place for little things you need for your pet, but today mice openly running around the store as I walked in and in the back near the fridges. I know there’s a lot of food and whatnot. But clean your store up. Its disgusting

This is my local Petco, you’ve been to one you’ve been to them all. The staff here are very helpful and knowledgeable when it comes to a variety of pets, from your typical dogs & cats to exotics. Reason for the 4-star rating was a

Really well stocked and the workers there are really knowledgeable. The store is usually busy but they do keep the line at the register moving along. The manager is very hands on and accessible to answer any questions..

Good place, random women though I was an employee I told her no in annoyed voice she cursed me out and called me rude and could be nicer I thought I might share that, but the store is nice tho …

First time at this location, clean store, and a nice young man at the register joined my Son in tricking me about the price of an item, he was a good sport. My Son purchased worms for his Bearded dragon.

If the staff wasn't so friendly, I would have given a lower score. I couldn't get past the smell as I walked in the door. Fish selection is poor. The isles are oddly configured compared to other stores.

The incredible changes at Amazon are very upsetting. Dropping off an item at a Petco store turned out to be a challenge. Not everyone can stand in line in a disgusting, smelly store.

They need to be taken off the Amazon return option. Been here 4 times to do a Amazon return dropoff only to be sent home cause " they're out of labels" or "system is down" .

I had an online offer, but needed help with the technology. Told the online offer wasn't valid, and they were short staffed and couldn't provide customer service

Great for quick pick up of something. They have an area where they do shots for animals and dog training. They don't always have what you need.

Suck in everything. Slow delivery. Bad website, the worst service ever. Go to Chewy. com, there you can have everything on time, great service.

Staff helped me pick out another choice of cat food because the one I needed was out of stock. Also staff and cashier were very friendly.

very messy, this store, seems poorly organised, and returns from Amazon are often not accepted for various reasons of disorganisation

A Bensonhurst staple with room for improvement. This pet store has been a fixture in Bensonhurst for as long as I can remember.

Very low in stock and workers are to lazy to show you where a product is found. They point to the place and show you like that.

Don'tgo these. That place pack with Amazon return people. Customer service have no time to even answer the phone. Ridiculous

i only came here to see the pets and they are so cute!!! there's parrots, hamsters, mice, fish, turtles, etc. i love it!!

Went to get my dog groomed, and they took almost 5 hours. The body came out good, but my babies face is jacked up.

Love this store . Extremely clean and well organized always has what I need and the staff is amazing !!!!

You need to stop wasting everyones time in participating with amazon if you refuse to accept returns.

Excellent shop. Amazing network of veterinary clinics. Everything is done quickly and comfortably.

staff is good but they dont have much in this store. it looks like its been looted...

Petco staffs are extremely friendly and they love my dog. My dog loves coming here.

Quick service. Had what ai wanted. Wish they had proper bags when you check out.

These guys were great .. Last minute Christmas Turtle..Donatello will bring joy.

Went to return Amazon package and there were no return labels. Wasted trip.

Listed as return center for Amazon and happy returns…never have labels…

Store needs to be organized better but the cashier are very friendly

Very helpful staff. Fully stocked store. Ample parking

Always a great experience and a happy place to be.

Nice selection and good customer service …

Great store, always a go to for my pet needs.