Tim Hortons

479 reviews

10725 Boulevard Henri-Bourassa E, Montreal, Quebec H1C 1G7, Canada

locations.timhortons.ca

+15146434555

About

Tim Hortons is a Coffee shop located at 10725 Boulevard Henri-Bourassa E, Montreal, Quebec H1C 1G7, Canada. It has received 479 reviews with an average rating of 3.1 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Tim Hortons: 10725 Boulevard Henri-Bourassa E, Montreal, Quebec H1C 1G7, Canada

  • Tim Hortons has 3.1 stars from 479 reviews

  • Coffee shop

  • "Je mets 1 étoile parce-que je peux pas en mettre 0"

    "This place is getting worse each day! They cannot take orders while serving simultaneously"

    "They are the rudest people i’ve ever been served by"

    "They had Laura Pausini on the speakers which confused me at first but then brought me back to my childhood days when i would go on road trips with my parents and we would listen to her music"

    "Je sais pas si il y a eu des changements de Personnel ou que jy suis aller plus de bonne heure que d'habitude, mais ce matin jy suis aller vers 5h30, habituellement j'essaie d'éviter ce tim horton car c'est toujours lenfer pour toute, par contre a ma grande surprise ce matin jai eu un service impeccable, rapide, bonne commande, bien fait , super service a clientel avec de l'entregent, bravo a cette equipe , je reviendrai dans cette heure la sans hésiter merci pour votre service, votre efficacité et votre bon service cela ma donner un bon vendredi matin !
    Service
    Take out"

Reviews

  • Jonathan Drolet

Je mets 1 étoile parce-que je peux pas en mettre 0....Le pire Tim Horton eeeeeeeeeeeever depuis environ 1 mois et demi..... Clairement ça ferait pas de tord au patron de ce tenir là plus souvent parce qu'à ce rythme le restaurant sera plus viable dans pas longtemps.... À chaque fois que j'y vais(3 à 4 fois par sem)il y a un problème....Quand ça fait 3x que le caissier se pointe avec la mauvaise commande pis que t'es obligé de la prendre parce-que ça devient ridicule il y a un méchant problème.Mes confrères de travail qui côtoient le restaurant on les mêmes genres d'histoires depuis 1 mois et demi...Note au patron:forme ton staff adéquatement et surtout intéresse toi un peu plus à ton entreprise avant...
Service
Take out
Meal type
Dinner
Price per person
$10–20

  • Joey Sivilla

This place is getting worse each day! They cannot take orders while serving simultaneously. Each order is taken and then you drive up to the window, wait and receive order one car at a time. There's a white guy who always has a hoodie over his head which is not only unprofessional but he has an incredible attitude and just grunts when I say thank you. This morning was my last time there! 7 cars in front of me, 27 minutes to get a large coffee. I couldn't back out and leave as there were another 3-4 cars behind me. They need to hire physically and mentally quicker people at the drive through and get people who dont interact like grouchy zombies early in the morning.

  • CrazyMe 101

They are the rudest people i’ve ever been served by. I have a video of a worker named Nordie or wtv literally laughing in my face after i said Have a nice day, they’re other worker Magalie charged me extra things on my bill for “past times” that i haven’t been charged without my knowledge and tried to make me pay. After these two incidents they served me two iced coffees with rotten espresso mouse please let me know if there is someone i cant contact regarding this issue let me add they’ve also been extremely rude to my mother
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1

  • Digz

They had Laura Pausini on the speakers which confused me at first but then brought me back to my childhood days when i would go on road trips with my parents and we would listen to her music. A minute passed but it felt like a month long trip on my senses. I came out of there a changed man. I reconnected with some friends, gave up bad habits and found love. I now have a stable job, formed great relationships and I am about to get married. I can’t imagine how my life would be if I didn’t visit this Tim Hortons. Food was okay.
Food: 2
Service: 3
Atmosphere: 5

  • Alexandra Clement-pare

Je sais pas si il y a eu des changements de Personnel ou que jy suis aller plus de bonne heure que d'habitude, mais ce matin jy suis aller vers 5h30, habituellement j'essaie d'éviter ce tim horton car c'est toujours lenfer pour toute, par contre a ma grande surprise ce matin jai eu un service impeccable, rapide, bonne commande, bien fait , super service a clientel avec de l'entregent, bravo a cette equipe , je reviendrai dans cette heure la sans hésiter merci pour votre service, votre efficacité et votre bon service cela ma donner un bon vendredi matin !
Service
Take out

  • Ladyz V

Le pire tim Horton personnel incompétent Desfois sa fais 10 minute que j attend et il son 3 a jasé dans ma face et j attend... C est sale et le comble maintenant i ferme la sale un peux n importe quand pour sois disant manque de personnel moi qui reste a 2 minute a pied je suis obligé de prendre mon auto pour passé au service au volant complètement stupide si il y aurais -10 étoiles sa serais la note approprié
Service
Take out
Meal type
Other
Price per person
$1–10

  • Audrey Duchesne

N’a jamais été aussi long comme service !! Prend environ 15 min recevoir sa commande en plus d’avoir des erreurs dans notre commande de 2 sandwich 2 breuvages et 2 beignes !!! En plus de revenir pour faire corriger l’erreur (fromage à la crème manquant) rien de bien compliquer !!! Et que sa prend encore un autre 15 minutes d’attentes avant de recevoir la commande !! Sans parler du temps d’attente au micro !!! De plus, la commande refait dû à l’erreur, est encore une erreur !!!

  • Ayden Lovell

Nobody knows what they’re doing in here clearly. Ordered 2 farmers wrap, no egg. The man at cash put one without egg, one with. I double checked with him that they both had no egg and he said that yes they would both have no egg. Of course I got egg in my wrap so I brought it back. I stood at the till for 10 minutes, wrap in hand, being ignored before I decided to leave my wrap on the counter and walk out. Terrible service, terrible location, just hit the next one.

  • M. MOON

Terrible Service... 5-6 employees and they're just walking around.. clearly proving the point of look busy do nothing... they don't even bother to open the takeout option, Only the drive through until 8:00am... NOT everyone has a vehicle to go into the drive through... and when the do finally let you in, they won't take your order for another 5-10 minutes because they just have to walk around, chit-chat with each other.. Possibly the worst Tim's out there..

  • Ulryk Laperrière

La nourriture était ce que l'on s'attend d'un fast food mais les délais pour un simple trio ainsi qu'une boisson sont ridicules. Les employés que j'ai pu voir se trainaient les pieds et parlaient entres-eux au lieux de faire la commande. Je suis généralement quelqu'un de très généreux avec mes avis mais cette fois-ci, le service reçu était tout simplement une motivation à ne plus y retourner.
Food: 3
Service: 1
Atmosphere: 1

  • Jessy Federico

They never have what you want to order. They don't respect the hours posted for breakfast. They don't post their hours on the doors so when you look up online you see 24h but they're closed during the night. Overall I don't blame the employees but management needs to do something to rectify this situation.
Service
Take out
Meal type
Other
Price per person
$20–30
Food: 3
Service: 5
Atmosphere: 5

  • Patrick T-Rio

Service très long. C'est la seul chose que je peut reprocher à ce Tim Horton. La bouffe est bonne, les employés sont gentil, toutes est frais. Tout les employés sont au service à l'auto et on peut attendre de 2 à 5 minutes pour donner notre commande à l'intérieur.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 4
Atmosphere: 4

  • Davuth Chhuok

Service a la clientele est nul. Le but du STAFF n est pas la rapidité, mais de nous faire patienter le plus longtemps possible pour que n y revenions pas... le staff semble etre endormi. Je ne pouvais pas mettre des 0 etoile malheureusement.
Meal type
Breakfast
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 1

  • Janie Fortin

Le service au volant, la personne qui prend la commande, parle d'un air bête et arrogant. Rendu à la fenêtre la même personne avec l'arrogance. Si la personne ne voulait pas travailler a juste a pas rentrer jai pas a subir ton attitude impoli envers les clients. Je retournerai plus à cette endroit.
Service
Take out
Meal type
Breakfast

  • gaetane rehel

Bon service mais musique trop forte ont se seraient cru dans une discothèque.....
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Food: 4
Service: 4
Atmosphere: 1
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
15 places à peu près

  • simon Corriveau

As for the food I have no complaints. My meal was good and well presented. The problem with this restaurant is the staff. The waitress seemed to me to hate her job. Afterwards we could hear the staff arguing in the kitchen and a few minutes later behind the counter in front of all the customers....

  • Cynthia Boucher-Cyr

Extremely slow service, more than 30 minutes to order a coffee when there are few cars in line. Always the same thing every time I go by this Tim rather than another. There are also errors in orders. They forget to put items back or put the wrong sauces on the sandwich. Disappointing.

  • Sylvie Murray

Manque sérieusement de propreté, autant dans me resto que dans les toilettes! Plusieurs tables non disponibles pour la clientèle et plusieurs utilisées comme bureau de travail par d'autres clients.. restait seulement des tabourets.
Food: 3
Service: 3
Atmosphere: 1

  • Dany D

Would it be so hard to clean the cup before giving it to the customer or at least a napkin if you see it leaking when the transaction is made?
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 3
Service: 3
Atmosphere: 3

  • Sylvie Beaulieu

J'ai du retourner hier chercher mes cafés que J'avais commandé jeudi soir par commande mobile. Mais jeudi rendu là on a constaté que le resto était fermé pourtant il était indiqué qu'il était ouvert 24h. Très déçu
Food: 5
Service: 1
Atmosphere: 5

  • dean stewart

Slow Service, cashiers walk away from cash to do other tasks , coffee sometimes cold and or old, Tim martins often missing proper buns for trio and eggs often cooked soggy, personnel needs to be trained to be more professional and efficient! A smile would be nice!

  • Christian R T

Horrible service at the drive thru, takes forever to get through. The staff acts like we are bothering them. Their coffee is inconsistent, today it was like warmed up dirty mop water, barely took a sip and had to throw it away. I had enough with this location.

  • Magnifique Mimi

Good service from the cashier, poor service from the kitchen. Several errors in my orders (3/5). 30 minutes today to receive a hamburger (I was given a Timatin after 20 minutes of waiting). I will never go back there again. One star for the cashier only.

  • Alf Adri

Si je pouvais je mettrais aucune étoile! Horrible service avec des employés incompétents qui ne suivent pas les commandes et sont extrêmement bêtes. Les employés du matin sont ordinaires pour ne pas en dire plus. Je ne retournais plus jamais là-bas.

  • Pantera (Cowboyfromhell)

The service is very long, both in the rush and when you are the only one waiting for your order, even if the dining room is closed. The employees do not apologize for the delay and don't even look at you, they don't care about anything. .

  • Natasha Ippersiel

No defrosted bread to make sandwiches, no wraps, no croissants, nothing prepared, just coffee, milk, and a few donuts and muffins. Extremely disappointing coming from such a well-known brand... only restaurant nearby available on foot...

  • Karel

This experience was a nightmare... I don't know if they don't understand french or just stupid,,, but definetely the most difficult journey to go some food
Service
Take out
Meal type
Lunch
Price per person
$1–10

  • Frank Ethier

Je suis allé au service au volant et mon expérience fût ordinaire L'employé était peut-être tanné de sa journée de travail mais comme consommateur je ne suis pas supposé le ressentir Le café n'était pas à mon goût en plus

  • Mike “Hairygun” England

Staff at 5pm at the drive-thru is unprofessional with the client, and very slow. They freely insulted me because I was paying with a speedpass. Need services training or not work with client to my opinion.

  • milene liebestranck

Well... my darlings you need to be motivated, seriously you all seem stupid, there's often a lot missing, no more tim bit at 3 p.m. on a Saturday I was really sad :( but you can't give up, you're capable

  • Mohsin Guman

Poor service . Worst tim Hortons in canada . Never cook anything proper . Coffee taste is very bad. . If we request to change they r ready to fight not fixed the issue . Very disgusting place and service

  • Gurpreet Singh

racist receptionist in early morning shift. we went there and ordered for coffee and she said No english and didnot take any order. These kinda folks spreading hates.They dont deserve to live in humans.

  • Auto Cobra Express

Tout est parfait , sauf le service est très long pour être servi, le patron devrait faire un petit meeting avec les employés Merci à la prochaine
Food: 4
Service: 1
Atmosphere: 4

  • Daniel Vitali

I felt bad for the employees nothing was going well. Charging the wrong amounts and the orders were all wrong. 3 employees that seemed to under 16 with no experience and no manager to help in sight.

  • Gary Madew

Attitude from one of the workers. I will never go there again. All I did is ask her a question and she completely ignored me. Items too bad I disjt get her name cause I would have put it here.

  • AnnA

Waiting time for the drive-thru is horrible! Takes about 10 min to get a coffee 2 times out of 3. Some of the personnel is rude and act as if you are disturbing them. I just want a coffee!!!!

  • ali emec

LE PROPRIÉTAIRE NICK ME DONNE UNE BOÎTE DE 6 MUFFIN POUR FAIRE BONNE IMPRESSION CAR LES AUTRES TIM HORTONS SONT FERMER . ALLER À CE TIM IL RESPECT LEUR CLIENT ET LES TRAITE COMME DES ROI !

  • Maria Mignacca

First time I walk into a Tim Hortons and the racks were full of donut. As soon as some were removed they were replaced. Excellent job to the young boy behind the counter making the donuts.

  • Amal T.

Poor customer service... Unfortunately, half of the time the order is not right or doesn't taste good.
Service
Take out
Meal type
Breakfast
Price per person
$10–20

  • Mamiedith 30

We bought 20 timbits, small balls were the majority everything was flattened, I'm used to looking before, but I trust the clerk plus it wasn't fresh. Never stop at this place again...

  • Victor St-laurent

Horrible ils me font attendre 15min au service à l'auto et me parle en une langue que j'ai jamais entendu. Service -2 pour le reste je ne peux pas me prononcer.
Service: 1

  • gino scarpaleggia

Update. This Tim Hortons is truly pathetic. If we ask for biscuits there aren't any. If you order an iced cappuccino the machine is broken. Please close this Tim Hortons for me.

  • katy plourde

Endroit très sale, service très lent.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1

  • Help Me

They didnt give me the right order and it took way too long. The doughnuts were stale and my "steak and cheese sandwitch" that i ordered aparently was a steak chipotle

  • Aya

This was my WORST work experience!! Simply terrible!! If the employees are so unfriendly and make so many ordering errors, it's because the managers are INCOMPETENT.

  • Hardeep Singh

Only go there if you are free for all day , they take minimum 30mins just for single cup of coffee, really very very slow ,,
Service: 1
Atmosphere: 1

  • conraad dupuis

I really want to believe in staff shortages but when you order a BLT WITH TOMATO BUT WITHOUT MAYO. SEEMS TO ME IT'S NOT COMPLICATED BIN CRISS IT WAS THE OPPOSITE.

  • Jasmit Kalsi

Employees are straight garbage must be fired immediately. Especially the white people, extremely rude. You can hear the owners yelling from the kitchen.

  • mano castiliano

Good place
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

  • Lafolie 2

Pire service la madame nous regarde pas en nous servant nous dit pas p’bonjour nous fais un blt sans tomate et laitue se trompe dans les commande

  • Marie Lou

Never paper towels, it takes at least 20 minutes before being served and they almost never have potato wedges... rush hour or not. More

  • MicheL Dubé

Bad experience it's very dirty everywhere in the restaurant. Toilets are very dirty. Employee are very nice but they lack experience.

  • Alex Gill

Very very slow. If you go at this location i hope that you're not in a hurry. I once spent 28mins at the drive thru its just horrible.

  • Jonathan Palencia

Really bad service I had to wait 20 minutes in line to let me know there’s no ice cap
Service
Take out
Meal type
Other

  • peter petrucci

Really bad service got my order wrong garbage was full and the washrooms were dirty
Service
Dine in
Meal type
Other

  • Luis Alberto Alvarez

Ont été 15 minutes en arrière de un seul voiture avec un petit commande
Food: 1
Service: 1
Atmosphere: 1

  • RR “T” GG

15 minutes at drive thru waiting for 1 coffee!!!Check your orders before leaving they get it wrong 2 out of 3 times!!!

  • Bibi Bredy

Can’t take orders properly & bad customer services. Got my orders & each other was missing at least 2 ingredients.

  • Alexander Abruzzese-Goyette

Doesn't have many of the food items when I go, but it's still a nice quiet Tim's, good to get some work done.

  • jeriann miranda

Worst Tim’s ever. Don’t bother going past 6pm as they never seem to have anything.
Service
Take out

  • eduardo medina

In general everything is fine, the only bad thing is that they take a long time to assist you in the car

  • Abbas Khan

The best Bagels and coffe in the whole world is from Tim Hortons, i assume that every body knows that

  • NLeduc Media (Nicolas Leduc)

Service is kinda slow
Service
Take out
Meal type
Brunch
Price per person
$10–20

  • Maddie Splendid

Staff there is not attentive to clients. My son got his order wrong exactly because of that reason.

  • Sivapriyan Sivakaran

Very poor service and no proper communication from the staff. Most look like they hate their life.

  • Carlo Gnassi

Worst Tim ever been 2! They have been going backwards over the last little while...

  • Sadia Sheikh

Good service and they always have everything in stock Great and quiet atmosphere

  • M4TH13U (M4TH13U)

Poor service costumer take too long to serve you and forgot some items a ordered

  • tony casa

First and last time not a smile from anyone Dirty and very slow. Unprofessional.

  • Sandeep Singh

worst tim ever . don’t go there take too much time while they are no busy

  • nitish bhatia

to much time taking to make a order totally bad experience with this tim

  • Tony Ferraro

Handicap access to opening doors out of service now already about 1 year

  • Harveys santos

Excellent service
Food: 5
Service: 5
Atmosphere: 5

  • Karim Ainouz

Wrong opening hours... Unprofessional staff.. No willingness to help

  • Juan Carlos Rivero

Always missing products no matter the time of the day, poor service

  • john osczakiewicz

Wow !
Food: 5
Service: 5
Atmosphere: 5

  • Dàwéi Hēiér

I don’t hate Tim Horton’s but it’s not the best coffee ;)

  • Paul William Nagy

Lots of mayo on the Turkey Bacon Club! Yummy. …

  • Rodeline Senat

Good
Service
Take out
Meal type
Breakfast

  • Zak

Tim hortons always out of stock of everything you want

  • Georges Kartsonis

Worst tim hortons ever been too.Service is horrible!!

  • Sacha H

A little dirty but very happy it's open all night

  • Pierre Maalouf

Always issues with orders and slow service

  • Bahia Ouanes

Nice spot for studying

  • Samuel Charbonneau

Un Tim ben correct...

  • David Wood

Good food good prices

  • David Carpinteri

Same as every Tims

  • Ting-Ming Chen

Excellent service!

  • Simon Tourigny

Tres long service

  • Michael Masciotra

Quick service

  • The Hoy Official

Not 24 hours

  • Vincenzo Pizzi

Very dirty

  • M S

Very fresh

  • ginette baribeau

Good low $

  • Michel Fortin

Very nice

  • pascal lamarre

Humm Tim

  • Ahmad Yousef

Great

  • Sebastien Caron

Cool

  • Ievgen Iakovliev (BIOHOUSE)

Ok

  • fabian v

Ok

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