The RoomPlace

340 reviews

5651 E 86th St, Indianapolis, IN 46250

www.theroomplace.com

+13175955951

About

The RoomPlace is a Furniture store located at 5651 E 86th St, Indianapolis, IN 46250. It has received 340 reviews with an average rating of 3.4 stars.

Photos

Hours

Monday10AM-9PM
Tuesday10AM-9PM
Wednesday10AM-9PM
Thursday11AM-7PM
Friday10AM-9PM
Saturday10AM-9PM
Sunday10AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of The RoomPlace: 5651 E 86th St, Indianapolis, IN 46250

  • The RoomPlace has 3.4 stars from 340 reviews

  • Furniture store

  • "The service my husband and I have received from Christy and Makenna was extremely professional, knowledgeable and friendly"

    "So happy with the dining room table I purchased from RoomPlace"

    "Destiny did an amazing job with customer service"

    "John D was our sales associate and he was beyond amazing"

    "Marcus Garrett and Kristi Grissmer were absolutely phenomenal"

Reviews

  • April Kuczynski

The service my husband and I have received from Christy and Makenna was extremely professional, knowledgeable and friendly. Every time we walk through the doors we are greeted with smiles and hellos. I highly recommend working with both of these wonderful women to furnish your home to make it the home of your dreams.

  • charo boyd

So happy with the dining room table I purchased from RoomPlace. Good quality and great price! Ask for Khalil, he was helpful and informative. Manager, Cristy, is great too!!! I had been to two other stores shopping in the rain and they both were sunshine on a rainy day! Wish I would have started there first …

  • Shay WMS

Destiny did an amazing job with customer service. She explained everything very well and broke down the prices. Christie also was a big help as well with wonderful customer service. Both made sure I was satisfied with my purchase on a Daybed and 2 mattresses. So happy I came to this location.

  • David Alsup

John D was our sales associate and he was beyond amazing. He went above and beyond the call to make sure we were happy. I have purchased a lot of furniture in my days and have never been treated as great as he treated us. We will be customers for life. Thanks, John and staff.

  • Kelli Bullock

Marcus Garrett and Kristi Grissmer were absolutely phenomenal. Friends and family. I was planning on spending 2K and they made me spend eight they are freaking geniuses. I love every second of it. I will definitely be sending all of my friends and family. Room place! Rock!

  • Kyle Baker

My wife and I went to The Room Place after visiting several other stores. It was a breath of fresh air when meeting John. He was extremely professional. He did not hover over us like sales people from other stores with the "how do you like

  • jassi bains

Worst product quality and costumer service I spent $4000 on sofa 5 years ago the wood finish started chipping off of it only after a year but I didn’t make a claim because lady told me after 5 years I can get my money back if I dont make a

  • Brett M

If they do not have it in stock when you are shopping, I would go somewhere else. I bought a couch in October and only 1 piece of it has been delivered as of Dec 9th. It has been delayed several times and even this past week I was supposed

  • cassandra anderson

If I could give this store zero stars I would! I ordered a leather couch at the end of December,. When it arrived it was damaged. I went back to the store the next day and found another couch to exchange it for. The couch that I chose was

  • Lilia Morales

Very good personal attention, very friendly, all the items are beautiful, but I would lower my stars. I bought my mattress for more than $1,500 and in 3 months it was no longer useful. Every day I wake up with bad back, they did not solve

  • Shane Davan

I was greeted at the door by Andrew. He did a great job assisting me. I chose two of the nicest sofas in stock and made an offer. The manager Christy then scolded him in front of us because he was unable to sell us a lesser sofa for full

  • Cicely Kelley

Frauds-i will never work with them again. I found a set of furniture we really wanted but I wanted to check out one more place. The manager, Cristy, wanted to give me the prices and said she would make an “inquiry” for a financing option

  • Kaitlin Drake

Went in to look around got pulled in super quick. Ended up getting a couch and mattress. Was told we could cancel the couch at anytime by both salesman and manager. Went to cancel it and was then told Sorry you can’t cancel. My boyfriend

  • HARPREET SINGH

I bought all new furniture for my new home from Room place, i am very disappointed ☹️ that it’s only one month and furniture quality is very poor. Beds are Making noise and sofa is also in very bad condition. It seems like it is 10 years

  • Angel Urquizo

We were greeted by Andrew when we walked in the door. We kind of knew what we wanted after doing some online shopping and just wanted to look around. Andrew was funny and had a great personality. He wasn't hovering when we were looking

  • Kenisha Carson

John D is AMAZING!!! Helps you with ALL questions! Gives the best deals! Very funny and his customer service skills are astounding! He won’t force you buy anything and doesn’t try to oversell you! John is THE MAN!!!! Thank you John!

  • Jonathan Cross

John D and Christina were so amazing! They displayed the best customer service I have ever experienced! Recovery from the worst experience as a customer that we experienced from a sister location. …

  • Bernard Reed

Great customer service. Michael was awesome. No pressure or anything. Helped us find the perfect couch, and then helped us get a great discount. Really impressed.

  • Jennifer Mulvaney

Brad and Aidan were friendly and helpful without being pushy. They answered all questions and gave recommendations honestly. I will be back!

  • Kurt Foley

Roomplace was awesome everybody was really friendly. Would highly recommend Cristy and Ben.

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