I love this laundrette, the two lovely ladies (Laura & Pauline) who work in there are so friendly & extremely helpful! They always have change for you to use in the machines & are ready to help you if you need it. It’s always nice & clean in there, even when they are busy and there isn’t piles & piles of laundry bags everywhere, unlike some other laundrettes I know! I used to use this laundrette all the time when I lived in Rainham & didn’t have a washing machine but I now live in Harold Hill & have a washing machine. Today I made the journey back over to Rainham to use this laundrette’s facilities to wash my winter duvets so I can put them away ready for next winter. There is a laundrette local to me (Hilldene Dry Cleaners & Laundrette) but the woman who works in there is so grumpy, rude & very unhelpful. Also the place is really dirty & shabby & there are piles & piles of laundry bags everywhere! I tried to use this laundrette today (fourth time of trying!) but this grumpy old woman still has the half barn door (from the lockdown) closed & locked so you can’t get in. When I asked if I could use one of the two extra large washing machines, I was told they only do service washes!? I won’t be trying here every again! They don’t have a patch on the laundry lounge!

Visited this place on to dry some bedding. In terms of its location, it’s in a great place with parking across the road at the Tesco. Inside was very clean and tidy, and an assistant on hand should you need any assistance. The driers have a very large drum and cost £1 for 7 minutes. My only gripe is the amount of information notices plastered all over the shop, it’s a bit excessive.

Went to the laundry lounge about 5.15pm/5.20pm was told unable to do a wash the water goes off at 5.30pm. What’s the point of being open until 7pm. Asked if I leave my washing for a service wash and told said need to come back at 8.30am tomorrow. Well you might as well close at 5.30 if you can’t wash after that time.

Used this 1st time. No staff available on a Saturday. W7 big machine did not use my soap atall so I believe it is clogged. W8 took my £2 and it did not read. I will be sorting my cloths as the w7 big machine did no work. Can w7 machine be looked into please

Fabulous service, really friendly and polite.Took my king size feather duvet in Saturday afternoon and it was ready to collect for 08:30am Sunday. Have used before but not for a while and I'm pleased to say nothing has changed.

My first visit to this laundry. Great customer service, friendly staff and helpful.Felt like iv been coming here for years. Very clean and machines in good working order. I will definitely be going back. Thank you L. …

Nice and clean very busy new machines nice lady there doing the service wash. Parking space not a lot of room to manoeuvre though when its busy. But yeah ok.

I imagine it is like any other laundrette. Has a few small, medium and large washing machines. Also has about 6-9 dryers which are quite big.

Absolutely great service and experience at the Laundry Lounge! Very nice and helpful people work in here, would highly recommend!!! *****

I am a carpet cleaner I wash my towels regularly, the women here are always very kind and professional.

Excellent service friendly helpful staff for service washes new machines nice clean and bright inside

Clean lots machines. £6 for a warm wash 30 mins small machines. £7 warm wash big machines

Used first time and the lady in white top was really helpful.....and she's beautiful.

Excellent service girls are amazing went above what they needed to do to help me.

Very clean machines and helpful lady to ask questions if not sure.

As always lovely and clean and Laura very helpful and pleasant.

Brilliant services and very friendly and helpful staff!!!

Clean and tidy. Friendly Staff. £5 per load. :)

Good