This has been a nightmare. The car had low miles but they cut out the collision sensor and somehow kept seatbelts locked down from a previous wreck. Now my payments are up to $300.87 per month, so even if you get sick, they don't care. So mercenary right before Christmas. How sad.

I had the best experience here at auto cave, submitted all of my information via phone with uploads needed and got approved the next morning ! Went in chose my car put down my payment and left with my vehicle! SUV Kia !! Thank you Natalie for your help! Smooth and easy process

Second car from here and I had Damon he was very informative and nice . Gave me the rundown on the vehicles I looked into. Made the purchase easy goin. I recommend to get approved before showing up but looking at all the cars in person is way better

My daughter had a car with them for a whole year, made on time payments and the car broke down 5x out of that year. My daughter finally got tired of paying the carnote plus the breakdown and missed one 2week payment and they came and picked

I REALLY BELIEVE THESE PEOPLE TOOK MY CAR!!!!! Great payment history had the car almost a year and now it’s “stolen” called them and first they said it was tracking gave them all the info for the cop working on my case they never called the

I do not recommend them customer service sucks they have attitudes they are very rude and they keep certain information from you. I absolutely hate this place if you get a car from them expected for something to go wrong with your car cause

Damon Pitts literally saved my life by helping get into a vehicle in the matter of a few days. I contacted him on a Tuesday with all of my documents ready to send over, and he processed my application. He was very patient with me throughout

This place is beyond bogus they have sold my boyfriend 2 bogus cars both of which broke down and now they are holding us responsible for the breakdowns. They don't check the cars before they sell them then when something happens to them its

All there cars sucks my car had a misfire the first week I got it then I took it to them to have it fixed and it still was doing the same thing and I been having problems with the car for a whole year and they couldn’t even trade me out or

This is my initial review when I bought the car : Today I was promised that I will be pulling off the lot. And I DID! The salesperson Damon laid out all my options and was very transparent! No surprises! Thank you again for getting me back

Had this car for 3 months never had a problem with it. Always on time with my payment I was paying a day early. Driving one day and notice smoking coming from under the hood. Thought it was was running hot but the temperature gauge was not

I had service about 2 weeks ago all the the people and one name I remember was Montrell at the Redbird location treated me awfully. He was rude they was calling me out my name. I told them Katherine Jas will be making a complaint big time.

My girl friend found this dealership through Facebook. Distraught, and unsure of what to do. Seemingly losing everything I’ve been working for and not exactly in the best of situation to get out to their dealership. We took the chance and

The worst car buying experience I have ever experienced in my life. I brought the car Sept 28. I have been having problems with the car since. The car leaking in the inside. When I turn water just fall on the floor. The car broke down on

Just applied for a vehicle at The Auto Cave as we are in need of another car before baby number 2 arrives. Submitted all requested documents plus more, including verification of bank account. Our household income is a 6 figure income and

Trust the reviews people. If you still decide to go with this lot that asks for reviews before you even drive off, well bless your heart. Don't be a fool. The car buying process is nothing compared to the horrible customer service you'll

Just wanna say Thank You to the ladies at auto cave. We have been in search of a car for over a week after our car broke down. Victoria helped my husband online and got him approved before we even showed up. Then while there she was nice

11/09/22. I went in & spoke with Damon. 2 1/2 hrs later drove off in car wanted. Process was easy & EVERYONE was nice. If you have issues with other car dealerships. Go to Autocave-Redbird. Ask for Damon. He is the man. Will be referring

My experience was so terrible they took all my up with me presenting all documents then told my reward letter wasn't enough with my check stubs. Then I left they call me to come back to useore of my and lied about working me. Just do the

This is absolutely the worst car dealer I've ever visited and I am not even financing my father is. He has had issues with this place since he got his vehicle and they have so much red tape once you get a car that it'll make you insane.

DO NOT GO TO THIS PLACE!!!!!! My husband and I purchased a vehicle from this place. They say you have to have full coverage insurance of our own or they will charge for theirs. Since day one we had our own full coverage. With 4 payments

Reading is fundamental sir. Obviously you didn't read my review and just glance over it. I did not say the auto cave was responsible for this .but they do need to take lead for putting a unsafe car on the road. Which had 4 major recalls

Damon really helped me get a nice Kia optima I really appreciate him for trying to get me the best car he could go to Damon!! Montrell helped with putting on paper license plate blessed thank y’all !

Auto cave is a great place to get a car from! They help with what you’re comfortable with financially great customer service. Damon helped me get into my new car. Ask for him

My experience with the Auto Cave Dallas Camp Wisdom location has been, so far, absolutely fabulous! The process to get approved was quick, easy and user friendly. I applied

I’m so happy that I came here to get a car! The hospitality is awesome from the whole Staff! I will be referring anyone that is in need of a car! To definitely go there. My

I came in today in desperate need of a vehicle I was in jeopardy of loosing my job. Damion Pitts was an angel sent from God. You are amazing thank you again so much.

Damon was the best he told me he can get in a car and did just that I really love my car he is the best ever worked with my repo and down payment love this place !

Wish I can put less stars 1.they never answer the phone ever if you have questions 2. They sell horrible cars nearly wrecked less then 3 weeks after buying cause

I want to thank Damon Pitts for his excellent customer service. He made my experience pleasant and swift. Thank you Auto Cave Dallas for my new vehicle

Buying process was a breeze thanks to Damon! I walked out with a smile on my face and a new car. Very satisfied and thank you auto cave!

They have the absolute worst customer service i have ever seen. Do everything online. They don't care and are very unfriendly..

Would give 0 stars but we all know we can’t.. DO NOT.. I REPEAT DO NOT GET A CAR FROM HERE!!! WISH I COULD GET MY MONEY BACK..

Great place nice people come see Damon he's quick and easy to work with overall great customer services from the entire staff

Thank you Esther so much for helping me out it was so easy and fast to get a car. Excellent customer service. …

Damon was a awesome sales person made the transaction smooth and easy and made my options very clear 10/10 recommend

Esther is really sweet and awesome and a great co captain in the passenger seat. Really happy with my purchase.

Damon got me in a car after weeks of searching, very professional and great customer service God Bless You

Natalie worked so well with me, a ton of patience.. after going through 3 dealerships she was amazing!!

Damon was great got me in and out in no time thank you so much …