I recently came in to get a quick subway order after i went to Aldinga beach, following this i was forced to wait in line for about 25 mins usually i would not be mad by this as i understand that many fast food places can become busy easily especially as it’s a public holiday. Today however i was extremely angered and upset as there was one person serving, while the other two workers present were doing unuseful tasks like mopping and cleaning dishes while everyone in line was complaining. as i’ve worked in hospitality before i can see this is the case. asked the lady (Dakota) politely to serve in which she responded ‘no i’m mopping the floors’ when asked why she then said ‘i was told to clean’. After being approached a second time by another customer Dakota then decided it would be good to serve whilst making my food however when asking her why she started serving another customer while my food was toasted and ready to be finished, she proceeded to swear at me and be disrespectful to the following customers. However Angus who was new to the store helped everyone in serving as quick as possible. Thumbs up to angus for his service.
Service
Dine in
Meal type
Other
Price per person
$1–20

Horrible experience at this subway, got served by a lady with purple hair, as we got there she rolled her eyes and talked to me in a really rude tone as we got to the end we gave her a bad review after we paid then she yelled across the servo saying “thanks man” and “I’m never going to serve you guys again” and stared as I was leaving. Such an uncomfortable experience, will not be coming back
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 3
Service: 1
Atmosphere: 2

Almost every time I’ve come here, I’ve had a bad experience. I pre-ordered by the OTR app so all I had to do was pick the order up and “skip the queue”. There was a huge queue and only about 1-2 staff actually working there, I queued to collect my order and when I got to the front of the queue, the woman said “Oh yes, I’ll just get STARTED on that one now”. What on earth is the point of ordering online if I still have to queue up and wait! So much for”skipping the queue”
Service
Take out
Meal type
Lunch

Amazing service from the staff there (Ashanti, Luke, and Dakota) they were so helpful and fast with making my order the other week and I went back today and was treated well and was even offered to have my subs wrapped separately by Dakota to make less of a hassle for myself. Five out of five stars this place is wonderful and I will definitely be coming again.
Service
Take out
Meal type
Lunch
Price per person
$1–20

Placed an order via Uber Eats & was cancelled without communication, contacted the store and was told the order was cancelled as they were ‘too busy’ to take the order. Being too busy is understandable and a fair reason to be delayed (I would have been happy waiting longer for my order) I am disappointed about how it was handled, no communication and was unreasonable
Food: 5
Service: 1

Great service with sub and wrap platters for my sons wedding lunch! So accommodating with changes I wanted to make with vegan/vego family members. Would definitely recommend!
Meal type
Lunch
Price per person
$1–20
Vegetarian options
Great variety.. and happy to mix things up!

Completely unreliable, been waiting over an hour for my order and am thoroughly disappointed and dissatisfied with the customer service they provided when I rang to ask about my order
Service
Delivery
Meal type
Dinner
Price per person
$20–40

Very good costumer service, quality food thanks to Taylor. Definitely coming back too aldinga subway
Service
Dine in
Meal type
Brunch
Price per person
$20–40

Manager Shayla makes the best subs!! Always a big smile every time I visit :)
Food: 5
Service: 5
Atmosphere: 5

Same as any subway anywhere in the world . Always smell the same and tastes the same

Delicious subs and nice area to sit and enjoy your meal. …

Always excellent service from this outlet

Outstanding Service