Star Car Wash - Brookside

106 reviews

Brookside Shopping Centre, 159 Osborne Rd, Mitchelton QLD 4053, Australia

www.starcarwash.com.au

+61737333190

About

Star Car Wash - Brookside is a Car wash located at Brookside Shopping Centre, 159 Osborne Rd, Mitchelton QLD 4053, Australia. It has received 106 reviews with an average rating of 4.4 stars.

Photos

Hours

Monday9AM-5PM
Tuesday9AM-5PM
Wednesday9AM-5PM
Thursday9AM-5PM
Friday10AM-4PM
Saturday9AM-5PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Star Car Wash - Brookside: Brookside Shopping Centre, 159 Osborne Rd, Mitchelton QLD 4053, Australia

  • Star Car Wash - Brookside has 4.4 stars from 106 reviews

  • Car wash

  • "Had my car fully detailed there last week"

    "Awful experience"

    "Have decided to stop coming here as the haggling over prices has worn me down"

    "Had an interior detail"

    "Absolutely first class work"

Reviews

  • Jill Mulcahy

Had my car fully detailed there last week. Staff were very helpful and explained the various options available to me. At first I thought they were trying to upsell, but as I have never had my car fully detailed in the 9yrs I've owned it I could see the sense in getting a full clean and detail. (Next time it will only need a wash and vacuum.) I was glad I had everything done. My car looked as good as a new car. The interior was spotless. So was the exterior - they buffed out several scratches and the paintwork look great. They told me they would need the car for approx 2.5hrs - it was ready on time as promised. Will definitely use them again.

  • Sunita Renouf

Awful experience. Took my car in, paid for the $65 interior and exterior clean. They charged an extra $30 as it was extra dirty which I understand. They tried to pressure me into paying cash but I paid by card, just seemed dodgy. Went to retrieve my car and found it still extremely dirty on the inside. Interior dash, steering wheel etc covered in dust, didn't look like they'd even taken a dry cloth to it. The mats hadn't even been removed to vacuum underneath and were covered in crumbs, grass etc. Marks all over the interior plastic. Will never be going back again and now I need to fork out even more money to get a proper clean.

  • Shannan X

Have decided to stop coming here as the haggling over prices has worn me down. Such a shame for the hardworking staff who mostly do a good job. Continuing to talk someone into a significant upgrade after they've said they simply cant afford it (and they are a repeat customer AND its raining) is quite shameful. Of course the eftpos machine is always “broken”. Between the nail salons at Brookside and this place, there’s barely a taxpayer in sight. I plan to take my money to a business who is making a positive and lawful contribution to our economy.

  • Mish Watkin

Had an interior detail. While you do check for problems before you leave, many of the issues were not noticed until later that afternoon. The windows were down when we picked the car up, and when put them up when we got home, found our window tint on the passenger window had been damaged and wrinkled. In the boot, the seals had been pulled away and needed to be fixed/reattached. Cost me almost as much to have the damaged fixed as the detail cost. I contact multiple times, including to head office and received no response.

  • Tony Young

Absolutely first class work. My car came back shining like new, all glass surfaces inside and out cleaned including mirrors, tyres blacked, seats cleaned and carpets vacuumed, dash freshened up. The exterior was beautifully cleaned and gleamed like new. My car has done 118,000km so has a few knocks etc but this made a huge difference and transformed a tired old vehicle into a car I am much happier to own. Thank you. Very highly recommended at a very affordable price - excellent value. :)

  • James Moates

Utterly useless took my Ute in for a full detail and roof lining clean payed $400 and I had to take it back they didn't even clean around my gear knob or door sills. The seat trims where still dirty and they completely destroyed my roof lining I have to bring it back on the weekend to see if the can fix it. They told me I had to take down my review to get a refund.

  • Lisa Beechey

So disappointing.Although they clean well, every time I use them lately they try to upsell. I wanted the standard clean and they wanted to upsell to $189 detail. I have been using hand carwashes for decades and I have never experienced a consistent pressure to scale up as I have with this lot. Very very offputting. Will use a home service now.Feeling ripped off!

  • Michael Lane

Went to the car wash and was advised the car would take 2 hours. I asked for 1.5 hours but the cleaner advised he would need the full 2 hours so as to do the car justice. I returned at the agreed time and found the car had not even been started. I was asked if I could come back tomorrow. So I retrieved my car keys and left. Sorry I don’t have time tomorrow.

  • stephanie park

Don't go here !! I just wasted $85 . I did platinum service which was clean inside outside of car and engine. It's such a poor service I had to go back because they didn't vaccum inside of car . It was terrible service what they did. Stil hairs and dust . I wonder what they actually cleaned !!!!! I am not satisfied at all. Don't go here .

  • Bekky Carter

This company are amazing! They were very thorough with the clean, had my car back to me very quickly, and when I returned with a trolley full of bags and my baby, they packed my entire trolley into the boot for me! Such wonderful service and a team of people that go above and beyond. I am very happy and highly recommend this company!!

  • Zahra A

Took my car here for a wash and paid $50, the cleaning was not good at all. There was heaps of spots missing that still had dirt on it and marks that haven’t been wiped off. Also when I got in the car after there was so much dust in the car and places where there was missed vacuuming. It did not look good at all. Very disappointed

  • Olivia Godschalk

We have two young kids and had been driving on the beach so our car was very dirty, sand and all. They did a great job cleaning it and for a reasonable price! The best thing was the staff were so friendly and lovely to my two year old who was interested in their equipment, showing him how the hoses work and talking to him. 10/10

  • Evan Allitt

Had my car fully detailed by the crew at Brookside recently. They did an amazing job on a car which hadn't been cleaned in over 9 months of two small children doing their level best to destroy the interior. It came out looking brand new, inside and out. I would highly recommend the professional and friendly service! Thank you.

  • ankit Makra

Got my car detailed from this carwash. My vehicle was in very bad condition but came out looking brand new. The workers were very helpful and did an amazing job, dropped in the morning and picked it up in the afternoon very convenient Great service ,Excellent wash, will definitely be back. Highly recommend, cheerssss!!!

  • Jessica k

Highly recommended! Doesn’t add “extras” on to boost the price up. Genuine care and understanding, doesn’t remove items or steal money from vehicles. Myself an family members now go here for the immaculate service. Hadn’t seen the original colour of my seats until now again!

  • Lydia Tu-Parker

Our two cars are always so dirty (thanks to kids & dog) and they always come back looking like new inside & out after going through Star carwash at Brookside. The team there has such great attention to details and are always very diligent. Definitely recommend!!

  • Michelle Towler

So very pleased with the results. We dropped off our car in a very poor state - covered in dust and dirt. Considering our 4WD is 13 years old, the result was outstanding. Highly recommend the work from these hardworking lads. Thank you.

  • Ashleigh Smart

Had my car cleaned here and they did a fabulous job. They gave me a chance to look over everything and check I was happy and we're willing to touch up anything I requested. Will definitely be going back when my car needs another wash.

  • Tayla Ann

Rude and rough with my car, explaining interior and threw the mats out scratching the paint. They always try and add on the marked price. Manager was exceptionally rude. Never again amd don't recommend at all. Zero stars

  • Lyn Ben

Siraj (sorry if i got name wrong) and the team are amazing! I did not recognise my car when I came back to collect. It was sparkling and the interior clean and vacuum was excellent! Thanks guys! Great service

  • Vinicius Cintra

Mats was left wet inside. Inside mirror wasn’t clean and with dirty dots. Dusty left at passenger door. Tyres wasn’t cleaned. Really poor service unfortunately for 110$.

  • Prashant Singh

Very nice service and detailing. Reasonable prices and very good attention to detail and very flexible as per customer needs. Great team. Good work!!

  • Sidney Hunwick

Incredibly well cleaned car and amazing attention to detail. The team values customer loyalty and are great to deal with. 5 stars!!

  • Raelene Berndt

Had my small SUV detailed by the crew at Brookside. It was done in a timely manner and was exceptional inside and out. Thankyou.

  • Bradley Zielke

Piss poor service and no attention to detail. Paid $325 for a full interior and exterior detail. As soon as I arrived they

  • aryasb Amouzgar

Visited star car wash at BROOKSIDE and received a very good service in a great price. Very happy. Will be back for sure.

  • dom awhy

Awesome customer service great work the car interior looks as goood as it was off the dealership floor highly recommend

  • Shauna Brown

Best carwash. I always go here and then get jobs done. Proper vacuum and interior cleaned really well. Very happy

  • Sean Curd

Fantastic service. Great results! We went with the mini detail on ours and were extremely happy with the results.

  • ChiefPastry

Did a good job buffering a scratch. Customer service was a 9/10 The clean was a 7/10 overall happy for the price.

  • Anthony Toscano

Always happy with my Car wash & vacuum here at Star Car Wash. Good team doing good work. Great to support local!

  • Belinda Clarke

Not impressed! They recently conned my elderly mother into paying 4 x the usual price... beware of these cons!

  • Sammy

How ridiculous closing at 4pm when you’re advertised till 5pm. People have jobs and can’t make it before 4pm

  • Tony Burgess

Just wanted to send a HUGE thank you to the team for the fantastic service this afternoon.10/10 service.

  • Jenny Halliday

Great job cleaning my SUV inside and out! The car was spotless. Thank you. I’ll definitely be back

  • Michael Greco

Great service by the staff here. Super job where the result is excellent. Would highly recommend

  • Brianna Cook

Great detailing internally and perfect outside. Also provides amazing service and understanding

  • scott Hamper

We had a great wash made the car look like new again will definitely be back in the near future

  • Pam M

Fanastic service. Attention to detail and only too happy to help. I’ll be returning thank you

  • Abhishek saini

Friendly staff, Thank you for making my car look beautiful at such a reasonable price.

  • Cindy Bowen

Fabulous job on my typical mum car. I now feel I'm adulting properly! Amazing job ;)

  • Jelly Vine

Very efficient and friendly service every time I go. Would definitely recommend.

  • Susan Mitterman

Always a great car wash, really detailed and never have to follow anything up

  • Dianne O'Brien

Regular customer and end results always satisfactory and top customer service

  • Vanessa Angove-Rogers

Awesome service. Car looks amazing after a mini detail. Very friendly guys.

  • Rachael G

Friendly staff, easy booking process, good price, efficient and thorough.

  • Jake Novella

Great customer service and great results. Will definitely be coming back.

  • Gurjinder Singh josan

Love them! Best carwash around by far. Leaves my car shiny every time!

  • Crafton Williams

First time there, job was ok. Was hoping for more attention to detail.

  • Ben Jones

My car is cleaned to a high standard and within the timeframe promised

  • Madeleine Ryan

Very convenient wash and vacuum while I shop! Great job and quick!

  • Jo Turner

Exceptional Clean, Customer service outstanding. Thank you Sukh!

  • Stephen Baldwin

Fantastic service by these true professionals. Highly recommend

  • Teresa Marufu

Very very happy with the service and the quality of the clean

  • Michelle Barton

Interior very well cleaned after lots of dog hair and dirt.

  • Sandii Comer

Great service, very helpful and professionally cleaned car

  • POD Beauty

Amazing service, quick, efficient and beautifully clean!

  • Carl Conran

Car wash was excellent with good attention to detail!

  • Paola Abarca

Great service, my car is spotless and smell divine

  • Jane Liddicoat

Great service, fast wash and always a great job.

  • John Wayne Bordacs

More than excellent!! Thanks guys. Cheers John

  • Stephen Walsh

Really nice guys and important VERY clean car

  • Vikram jeet Singh

One of the best car washes in North Brisbane

  • EM Rowe

Great, very good job interior and exterior

  • Elschin Botha

Fantastic service! Thank you so so much

  • Stephanie Moore

Car looks brand new. Highly recommend!

  • Jack Brown

Great service, always clean and timely

  • Janet Webster

My car is looking absolutely great!

  • J DE

Great service. Car extremely clean.

  • Kristy

Great service, fast and efficient.

  • Sean Crotty

Awesome job. Helpful and quick.

  • Christopher McCallum

Allot of negotiations for price

  • Paul Carter

Excellent service by the team

  • Jessie Gordon

Great job thank you …

  • Daniel Schulz

Great service, good price.

  • Mohit saini

the best car wash ever.

  • Edel Tagg

Always great service!

  • Beaudi Jensen

Fantastic service

  • Kristin Thiele

Super clean car

  • Punit Choudhary

Excellent work!

  • Michelle Learoyd

Overpriced

  • Brigette Brown
  • Paul Day
  • Luke Chin
  • Anthony Strizenec
  • James Elings
  • Charanjeet Saluja
  • gurdas gurdas
  • Daniel Sparkman
  • Nathan Barnes

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