Worse customer service there was one guy working tonight (28 march) at nite shift. He is rude nd dont know nthing about customer service. I wnted to buy a water nd use washroom . I refuse to give service by shaking his head. Didnot even told me anything properly. Busy using his phone i guess. Soo unprofessional.

Went into the store to grab a pack of smokes and got very poor attitude from the east Indian worker and nothing but respect from the oriental worker no wonder ppl have a problem with these new Canadians. POOR ATTITUDE will never go back I will go out of my way to go some were else

Seems to me that this station is trying to cut cost by not providing paper towels in the washroom, thereby forcing customers to touch the filthy door handle to get out of the washroom. Then they have a hand sanitation dispenser which is empty all the time.

Store is always nice and clean. Slush machine is always working and the biodegradable straws they have are so much better than the paper straws everyone else has, I go here just for that reason. The staff isn't the friendliest but they aren't rude either.

Paid to use the vacuum in their parking lot right next to their carwash but it didn't work. I asked the clerk for a refund and they bluntly told me it wasn't their problem because it's managed my another company. Not even as much as a "sorry".

Dropping wife off to work with our kids and gas light is on .there was a problem with the pumps went to the window spoke thru the intercom system as doors were locked yet open sign was on no one around to assist. so its early in am n needed

very very poor customer service. The girl who was helping me looked like she was not in a mood to talk to anyone or even help any one. She looked very off, her mood was off and she was very grumpy. She did not greet me nor did she ask me if

I rate 0 stars Went to get gas on Feb 23 about 515pm gas bar was busy I went in to pay for my gas, was a little busy inside too I get to the counter and this lady not sure of the spelling of her name some like seena or what ever but to have

This Shell station is my go-to as they have one of the best prices! However, upon my interaction today with one of their staff members I am incredibly disappointed in her lack of customer service which is why I am giving this 1-star review.

Don't waste your time on this carwash if you want your car to be actually clean. The carwash itself needs to be serviced, my car is still dirty on the right side after two ultimate washes and I just brought it in to wash a little bird poop

Location not the greatest (busy 127 steet, no lights to take a left back south on 127. Sometimes wait 5 mins for a break in traffic. Car wash always seems to have a line, for 15 bucks, car never seems to be as clean as i wished it to be.

worst, I MEAN WORST SERVICE EVER. Indo or undo whatever the name is an outright theif. Tries to play tricks on you when you pre pay she'll take off the auto shut off and over fill your tank and make you pay more. She refused to get me a

I visited this gas station on 25 sept 2023. Such a worse experience ever. Worse customer service ever. That guy was also indian and whole time busy on phone , i asked for coffee and he ignored twice and asked me to wait because he was

Very poor POOR service. Anywhere is better than this shell station. And the car wash does not work properly .You might as well give them your money and drive away. If I could give zerostars I would.

Went there to get some Diesel and they offer two options, V-Power Diesel for $1.34 or regular Diesel for $1.22 The expensive Diesel has a regular nozzle, the cheap Diesel has a big nozzle.

Absolutely terrible customer service. Tried to redeem air miles and both clerks were unaware of the entire process. Clerk was arguing with me and had a bad attitude. Avoid this gas station.

It's pretty good she'll gas station,tims, and car wash. My only complaint is none of the staff understand the carwash cars and app use. Shell has failed with this system. Fix it.

The lady at the till would not accept my cash because she was just finishing her shift and didn't want to make change for me this was at 230pm in the afternoon

Came here to fill up my truck all four diesel pumps didn't have any diesel. Will go out of my way to never fill up here again. terrible don't recommend.

If they didn't have airmiles I would have stopped using shell years ago. This location exemplified incompetence from the day it opened

Easily top 3 worst pump I've ever used. Constantly stopped every 6 litres. At least there's no homeless people asking you for money

The cashier closed for 5 minutes, sorted through the lottery tickets and laughed. It's a bad day outside. Why such a service?

They refused to acknowledge the 2 sale items I was purchasing. Wouldn't budge from the incorrect price that was 10$ over .

I paid $17 for the ultimate brush car wash. This basically was an expensive pre-wash, I washed it again when I got home.

I have come to this location so many times 15mins to close and the store is closed but pumps are on.

Good location and competitive prices Tim Hortons drive through, convenience store, Car wash

Wouldn't know, couldn't gas up, employee didn't have a care to process the authorization

I like going to Shell for the Air miles and they are real clean and well lit.

Typical gas station. Washroom was clean, which is nice.

Brutal. Waited 15mins at the till on a sunday.