Shell is a Gas station located at 13610 66 St NW, Edmonton, AB T5C 0B6, Canada. It has received 51 reviews with an average rating of 3.2 stars.
Monday | 6AM-12AM |
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Tuesday | 6AM-12AM |
Wednesday | 6AM-12AM |
Thursday | 6AM-12AM |
Friday | 6AM-12AM |
Saturday | 6AM-12AM |
Sunday | 6AM-12AM |
The address of Shell: 13610 66 St NW, Edmonton, AB T5C 0B6, Canada
Shell has 3.2 stars from 51 reviews
Gas station
"I stopped here ask for $40 Of gas"
"The fuel grade is good,I fuel up every week the car wash I use all the time I always pay at the pump but the one thing that is getting very tiring is that the pumps are continually out of receipt paper"
"horrible HORRIBLE service , I bought a shell car wash card and employee told me they don't expire , which he was wrong , cause I found out they do expire , I phone them and ask for manager , and manager is never there and never calls back"
"Monthly carwash card didn't work, staff were unhelpful, arrogant"
"This Shell always has friendly, helpful staff who make me feel welcome"
I stopped here ask for $40 Of gas. I had a $100 bill, she said she can't take cash grater then 50 dollar bill. I worked with her asked for $80 of gas with the 100 dollar bill. She checked the register and said no she can't do that..... she doesn't havr change for that....ummmm excuse me . You have less then 20 dollars In your till. What if I came in Asking for 20 dollars of gas with a 50 which is acceptable but still wouldn't have the change . Such a joke. Just fed up with all shells across edmonyon now. This has been at 3 gas stations already. Cash is cash. It's is money and I have been denied service and now they lost my service forever !
The fuel grade is good,I fuel up every week the car wash I use all the time I always pay at the pump but the one thing that is getting very tiring is that the pumps are continually out of receipt paper. I usually buy a car wash but having to go back inside 80 percent of the time and wait in line to get a receipt becomes tiring after a while. I know this is a very minor issue almost not worth mentioning but continually having to remind employees to please refill receipt dispensers and not being acted upon is very frustrating. I am in the service industry so i understand customer experience and service from beginning to end.
horrible HORRIBLE service , I bought a shell car wash card and employee told me they don't expire , which he was wrong , cause I found out they do expire , I phone them and ask for manager , and manager is never there and never calls back. They don't seem to know what they are doing , not happy at all , And they will not give me a refund which is ridiculous , I can see why this shell has lots of bad reviews . Shell made billions of dollars last year and they cant even refund a good customer a small amount when they were 10000% wrong.
Monthly carwash card didn't work, staff were unhelpful, arrogant. Her name is 'Kulveer', she doesn't have any knowledge of how the monthly card works. Not ready to listen to what the customer has to say. Very unpolite, lots of attitudes, not at all customer friendly, strongly suggest to management to give her some training on this stuff, or at least how to behave politely to customers. We are not there to get anything "Free" we are there get what we already paid for.
This Shell always has friendly, helpful staff who make me feel welcome. They also put in a lot of effort to keep everything very clean and orderly. Coming from a family with a few, various health issues, I am very pleased to see this location take safe measures seriously. As an AirMiles collector, I appreciate the way they promptly and prominently display AirMiles bonus offers and they never fail to ask for an AirMiles card so I don't forget.
Kulveer sold us a $50 shell gift card. Immediately after the gift card was purchased we tried to use it to purchase $25 worth of gas. It was declined 8+ times. It took over 40 minutes to complete the transaction. They blamed their computer systems, which is fair, but the systems are their systems. The price of gas was good but because of the awful interaction and experience I had here I would not recommend using this Shell.
Went in tonight to prepay for gas. Tried to pay part with cash and part with debit, and the clerk wouldn’t allow it and was not polite about it. Money is money?? The Husky a few blocks south from this location had no problem with this, and it was this station that received our business. Won’t be back to this location.
Website says open at 6. Stopped for the convenience store at 6:50. They were lccked even though they were open. I also saw a woman complaining at an outsude window. She was charged 99 cents per litre but the sign said 95 cents per litre. Won't ever stop here again
06:35, been open for half an hour and no coffee on?!?!? “Use the machine” pointing at flavoured coffees. I have flavoured instant coffees at home if I wanted, and wouldn’t have stopped in to this store
i had a problem with my car wash pass and kevin and the owner of this shell were great and they made up for it , and they were very generous . thank you guys . great great service
Bought 2 USB cables from them and both are not working. Please stop selling bad quality items from China that does not work. I Came to return it and they refused to return it.
I always dropby after work to buy wine and foods.. the side store are jomma's pizza, liqour store, convenience store, boston pizza, and gasoline in one stop.
I loved it because there wasnt too many people there and the gas was self serve so I just went on and out after I paid for my gas that buddy paid for.
Should have pump numbers lower down. It's very inconvenient to have to get out of my vehicle to look up so high while using the shell app.
The car wash machine does not do much washing. I had to go rewash the car 2 cause it wasn't getting on open spaces...maybe needs change?
Despite all the lights being on and ringing the bell for the after hours box, no one came. No sign on the door. No one to been seen.
I like how you still have the option to pay in store AFTER you fill up. Their car wash is pretty bad.
Pretty ridiculous service here. Can't sell anything at 2pm because their cash registers are offline.
Went in for to use bathroom. And he was cleaning. Told us to hurry up because someone was coming.
Well they sell gas at a gas station so I guess that's a good thing. No diesel though.
Do not use this place!I When you pay at pump or inside check your bank statements.
A convenient location right by a bus stop that is commonly used.
Nice atmosphere and the guy over there was very friendly...
I wash my car there still have grass on and is half clean.
Average gas station, higher prices than most in the area.
Car wash doesn’t work and staff are unhelpful
Had hard time trying to redeem my air miles.
Worst service knew nothing about lottery!!
Worst shell car wash ever... needs update
The have air service for your tires.
Best automatic carwash in town.
It's quick and convenient
Airmiles points
The first place
Good service!!
Helpful staff
Quick Service
310 reviews
12104 161 Ave NW, Edmonton, AB T5X 5M8, Canada