19 Rosedale St, Coopers Plains QLD 4108, Australia
Ryno Insurance is a Auto insurance agency located at 19 Rosedale St, Coopers Plains QLD 4108, Australia. It has received 62 reviews with an average rating of 4.6 stars.
Monday | 8:30AM-5PM |
---|---|
Tuesday | 8:30AM-5PM |
Wednesday | 8:30AM-5PM |
Thursday | Closed |
Friday | Closed |
Saturday | 8:30AM-5PM |
Sunday | 8:30AM-5PM |
The address of Ryno Insurance: 19 Rosedale St, Coopers Plains QLD 4108, Australia
Ryno Insurance has 4.6 stars from 62 reviews
Auto insurance agency
"We have tried to telephone Ryno time and time again in regard to new policies with no response"
"I imported a car provided the inspection report and agreed on a value which was close to market value and replacement cost, as the car had not arrived the policy wasn't going to be in place until it did"
"I was put onto Ryno through a close friend of mine when it came time to insure my vehicles"
"I found dealing with Ryno Insurance an absolute pleasure"
"Im a new customer , really difficult to get a return reply on a call or email , sent multiple requests to edit my policy and answer some basic questions as a new customer "
We have tried to telephone Ryno time and time again in regard to new policies with no response. We have recieved the same email from 5 different names requesting the same information, which has been given. And still get asked again and again for this same information. I believe most of the Ryno service is automated. I have emailed complaints and the response I received stated "Thanks for Joining Ryno"..... We have not and will not be joining Ryno. No telephone communication, or lack there of, is worrying. If we were to have to make a claim it would be impossible to follow through the process as we cannot reach anyone. Let alone trying to get signed up was our first sign of BEWARE!!!! Very disappointed considering the reviews were quite high. Don't believe everything you read!!!!
I imported a car provided the inspection report and agreed on a value which was close to market value and replacement cost, as the car had not arrived the policy wasn't going to be in place until it did. When the car arrived and they sent through the policy the value was half of what was originally agreed upon, not even close to vehicle worth. They went back on the original agreement and stated that the vehicle would now only be insured for half the amount as there would be a financial gain to myself if something happened to the vehicle. Plenty of examples of vehicles not in half the condition of mine being sold for $30k nore than our original agreed value. Very dissapointing that they changed their agreement and didn't tell me, i was lucky enough to spot the change myself.
I was put onto Ryno through a close friend of mine when it came time to insure my vehicles. I called and spoke with Olivia and Lewis on seperate occasions and I can confirm that the level of service, knowledge assistance and advice on 2 seperate occasions at different times can only be said was far superior than I've received from the "standard" insurance companies. Both staff in my opinion went above and beyond and as every insurance policy I have comes up for renewal I know where my first and only call will be going to... Ryno.. Appreciate your time guys and your guidance has been exceptional.
I found dealing with Ryno Insurance an absolute pleasure. Both Anton & Louis were not only very professional, but exceptionally polite, nothing was a bother when phoning and asking questions. It is a refreshing change to receive old fashion service and be able to speak directly with a person not a computer, and have them treat you with respect. I found them to be exceptionally friendly, and much cheaper than my previous insurer. I therefore have no hesitation in highly recommending this company. John McGuire
Im a new customer , really difficult to get a return reply on a call or email , sent multiple requests to edit my policy and answer some basic questions as a new customer . just generic reply of phone message to leave a message . i have edited this , as Will called me back, with a solid apology has been unwell , however the business should look at alternative measures to manage enquiries, as i had no idea if my car was correctly insured for 10 period , not something can be left to chance .
I recently obtained a comprehensive insurance quote from Ryno . Anton was very helpful in answering my queries around classic car modifications to enable an expeditious finalisation of my quote. I can recommend Ryno for your Classic Car Insurance.
From my first request for a quote The girls at Ryno insurance where right on it. Very professional. Prompt. Kept me in the loop and came through with a product I was happy to purchase that was tailored to my requirements Would highly recommend
Would highly recommend Anton with his prompt service and professional manner. I was offered a fair and inline value for my vehicle. I had never heard about this insurer, but i must say I'm glad I was told about it. Will defiantly refer on.
I received very personal service. Team members were quite fun to deal with. Most importantly, I received very competitive rates and a decent saving against my previous insurer (a big name) for my precious old Datsun. Very happy!!!
Positive experience not having to wait on hold to speak to the team regarding a quote. My questions were answered over a few phone calls. I feel confident that if i was ever required to make a claim someone is there to help.
A very professional outfit. I was impressed by their responsiveness to my queries and the time they took to explain the detail. i would happily recommend them to anyone looking for classic car insurance coverage.
I'm so pleased with Ryno car insurance, the service received was amazing and very prompt, not forgetting how well priced the insurance was, so have now added another car. Thanks again!
Lewis was a pleasure to deal with. Professional, friendly and knowledgeable. He helped with all my needs and got me a very solid insurance quote which I was very happy with.
What a great company to help with my insurance. Desmond went out of his way to help and Wil backed up when needed. It was an absolute pleasure working with them both. …
Site not mobile friendly. Had to turn phone sideways for most of the quote. Not easy to use, should be able to use rego number to populate car details like everyone else..
Lewis was amazing to deal with. Quote was received within 24Hrs and a follow up phone call was made to explain cover and options. Quote was competitive and fair.
Will at Ryno insurance provided friendly helpfull and efficient service. I'm a very happy customer and can highly recommend Ryno and their product.
Never even heard of Ryno insurance but I done some research and decided to give them a go. They were great to deal with and the process was easy.
grayt starf, thay bent ova bakwids too get tings dun at veree shory notis, kanot rekimend da teem hylee enuf. grayt rayts too, awlways a bownis.
I will like to shear my experience with ryno insurance it was very easy to get my pride and joy covered at a reasonable price
Highly recommend this company. Des is very professional, friendly and care about their customers. Always ready to help .
From the initial email to paying the money a very easy process to get my 1960 Chrysler comprehensively insured.
Real easy to deal with and understand their market more than any other company in this field.
Fast and quick quotation which was mutually agreed for my needs. Would highly recommend!
Offer great policies a really good price friendly staff and service highly recommended
Great service, very quick and value for money. Very easy to deal with …
Excellent help and price. Just over half of Shannon's and better agreed value
Everyone on the phone was easy to deal with and explained everything clearly.
Amazing customer service, so kind and helpful and great prices!
Very responsive and competitive on price also for a classic car
Very helpful and understood our situation with an unusual call
No fuss or bother getting my Mustang covered, great service.
Great customer service from Lewis, professional and timely.
Great customer service. Very competitive prices. A+
Always willing to help when no other insurer would
Good service and communication, I recommend them.
Great experience easy to deal with fast as well.
Does not insure any vehicle under 25 years old.
Responded straight away and very professional
Easy to deal with and quite helpful.
Quick and easy Classic Car Insurance
never got back to me with quote.
Seems pretty easy to deal with
Anton was very professional.
Excellent service form will
Desmond is very helpful
Excellent service...
Absolutely fantastic
2 reviews
15 Adelaide St, Brisbane City QLD 4000, Australia