Rowell & Searle Auto is a Auto repair shop located at Kings Ct, Adelaide SA 5000, Australia. It has received 129 reviews with an average rating of 4.5 stars.
Monday | 8AM-4:30PM |
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Tuesday | 8AM-4:30PM |
Wednesday | 8AM-4:30PM |
Thursday | Closed |
Friday | Closed |
Saturday | 8AM-4:30PM |
Sunday | 8AM-4:30PM |
The address of Rowell & Searle Auto: Kings Ct, Adelaide SA 5000, Australia
Rowell & Searle Auto has 4.5 stars from 129 reviews
Auto repair shop
"Hi"
"My senior mother made a booking after she was quoted a price over Christmas period for an automatic transmission service"
"I have never dealt with a more professional mechanical workshop and I have dealt with some of the largest and the self proclaimed “best” in Sydney and Melbourne"
"Don't go here they quoted me 500for a repair , after paying I noticed I had the same problem they refused to either fix it or refund me "
"Dropped our Mondeo off very early in the Morning, he received us and the car immediately, we had some time to pass, he gave us suggestions for coffee at Peter Rabbit a coffee shop nearby and told us about the free tram service"
Hi...I don't post or share feedback and cant remember if I ever did, i think this time I have to. I had bad experience here and the reason is they are willing to charge you without finishing the job or legitimately telling what is the problem. I have BMW 318i and have been twice to diagnose it after having the transmission light on. After 2 scanning done and clearing code first time I came up with this result " we are not specialized in BMW " so why you guys accepted to carry the job !!!!! I already came to them with a previous report and now I have 3 of them, i got charged $88 for what? To tell me we are not specialized in BMW. Adding to that, the second scan I did with them wasn't on the same diagnostic device which obviously made me more confused as I cant compare the codes.I was booked for the Re-scan 2 days ago and when I asked why I am not having the scan on same device, their answer was " oh that one is not available " mate are you serious ? Do you really treat all your customers this way....sorry I am in Auditing & Quality field this is way not right. I would just say if you cant honor a job please don't accept it, i didn't come here for you to print me another paper, I initially came here to fix my car or else I would have gone to BMW specialist to have a report.
My senior mother made a booking after she was quoted a price over Christmas period for an automatic transmission service. However she was made to pay a 25% increase on this quote when collecting her car on completion. She ended up having to borrow the money from my brother who had driven her there as she only had what the owner Peter had initially quoted. His excuse for the extra charge was that there are three speeds or four speeds on her little Mazda and her service was for the latter. But he never made mention of this before even though he had looked up her car when we made the booking. Also he said they spent a little longer time on doing analysis on her car but as an automatic specialist this is your job to know what you are doing and a service should be all inclusive. I had been very clear she was elderly and that I was trying to help her. Really disappointed as this ended up costing the most expensive price over every other quote. She is on a pension and this is a lot of money for her. That's not how to run an honest business. You should always honour your word and your quote.
I have never dealt with a more professional mechanical workshop and I have dealt with some of the largest and the self proclaimed “best” in Sydney and Melbourne. We are currently travelling Australia and were severely let down by a mechanic in Mount Gambier with a clutch replacement completed negligently. Rowell and Searle fit us in, around other already booked in jobs and got our car running as it should be and safe once again. Even noting a collapsed mount that the previous mechanic failed to even mention and ordering the part and installing for us. The ladies working in the office are extremely helpful and very professional. The workshop is fitted with the correct equipment for the job and the mechanics perform the work to a high standard. Peter and his team got us on the road again with confidence. I cannot rate their workmanship or customer service high enough. You really saved our trip! Thank you once again, Allan Family
Don't go here they quoted me 500for a repair , after paying I noticed I had the same problem they refused to either fix it or refund me . So beware go elswhere. Do not trust them. With regards to Rowell and Searles reply to our post their reply is misleading as they suggested they were taking instructions from us which is not the case. Rowell and Searle ran a diagnostic check for $88 and the report come back as the solenoid b being faulty. I was assured by the owner that replacing the solenoid b would definitely fix the issue and was quoted maximum $500. Total amount charged was $588. After paying this amount the problem was still present, so no matter how you look at it,it cost me $588 for nothing. I asked them to put old solenoid back and give me a refund which they refused. It was their diagnosis not mine, which proved to be wrong. After all they did charge me $88 for a diagnostic check.
Dropped our Mondeo off very early in the Morning, he received us and the car immediately, we had some time to pass, he gave us suggestions for coffee at Peter Rabbit a coffee shop nearby and told us about the free tram service. I had a great feel about the place from the very first phone call. The engine was serviced and the trans. The car runs like a dream now felt like a different car. It’s smoother and without lag. When we picked the car up we met some of the other staff, they were friendly too. Before payment we went through what had been done and some of the limits on worn parts. This is the standard for how to run a vehicle service centre. thanks Peter. We appreciate the effort your staff made to service the Engine and trans.
28/2/2023 4.40 p.m. Who are these people? THEY ARE THE BEST. Starting with a late Friday p.m. telephone call to Adrian - the Parts man to discuss replacing transmission. Brilliant chap. Knowledgeable and very willing to explain options. Kallie and Janine are smooth, knowledgeable and head the friendly office admin. Peter Stewart head of the team is an expert in his trade. Diagnosed the fault, organised an interstate replacement - job done. Rowell and Searle are the best and with the scope and skills to deal with all mechanical problems, they are now in my little black book. My Thanks to them all. ♀️
As soon as I drove in I felt comfortable and confident that my vehicle was in good hands. As a fussy owner I received outstanding service and all of my questions have been answered , the details of all work that has been completed was explained. When you enter the workshop you will see a lot of transmissions, you can not have all of those transmissions without a true understanding of how they work. I rate this business highly and I'll now be bring all of my vehicles here and they do much more than transmissions. Thank you. Cars running beautifully.
Best experience from start to finish kept me in the loop on what was going on and looked after the Porsche limousine and had it repaired in a very fast turn around time which is needed for our company The best of the best All staff and mechanics are fantastic to deal with and always very helpful Don’t go past this company if you want total peace of mind when getting your car diagnosed or repaired have total confidence in their abilities as they will go above and beyond anyone’s expectations 5 stars if I could give more I would
Thanks to Peter and all the friendly and professional people at Rowell & Searle who did a great job on my steering system on my Porsche 911. Peter, Kalli and their mechanic Brad kept me informed on a daily basis of the progress on this big job, were very patient waiting over a week for me to get a part in from Germany, and always provided time to explain options and recommendations. If you have a car thats like a family member, then take it to these guys, cos they care about you and your car
I had my automatic transmission upgraded on my Landcruiser 200 for heavy towing through hilly country and increased reliability. Peter’s crew installed the Extreme Valve Body upgrade, dual transmission oil cooler and ScanGauge II to monitor the auto’s temperature. I was expecting the shifts to be a bit harsh given the “extreme” name but I was very happily surprised to find it was still very smooth and now hardly ever gets above 60 degrees Celsius. Very happy. Highly recommended.
Thanks for a great job on my BT50. Trans service and valve mod. Trans is shifting better, kicking down to 5th gear when it should and running cooler as well. Normal operating temps are 85 - 90°. After the work trans fluid temps were 70 -75°. Adelaide to Whyalla @ 29° ambient. I am extremely happy with a 15° reduction in fluid temps. Kallie, Peter and their team know their stuff! Thanks for fitting me in to suit my travel schedule it save me a special trip. Cheers Simon
When my car experienced a clutch problem previously we took the car to the manufacturer for checking but they were unable to locate the source of the problem. R&S performed a thorough diagnostic test, identified the problem and then carried out the necessary repairs. They kept me informed throughout the process with detailed explanations. The staff are friendly, courteous and knowledgeable. Overall a very professional business that offers excellent service.
I recently had an aftermarket transmission cooler fitted to my vehicle from the team at Rowell and Searle. I chose this business mainly due to the many positive reviews they had been given and although I live down south it was well worth the travel, As I recieved great service from booking to completion of the work done. I now have piece of mind knowing my transmission is running super cool. Needless to say I will be returning for all future work.
Big thanks to Peter at Rowell and Searle for re-programming a Mitsubishi Evo for us that we delivered to a customer in Adelaide from Perth. The car was presenting as if it required an $8-$10,000 transmission repair however with some careful investigation, honesty and integrity, it was reprogrammed and tested thoroughly for a mere $335. Thanks again Peter. Stuart Mackay, Dealer Principal, Westcoast BMW, Perth WA.
I had my auto rebuilt by the boys at Rowell and Searle, it's been brought up to speck for a LS1 in a Nissan Patrol . They have done a fantastic job with the rebuild and I love driving it. So booked it in for a 10 thousand service for the warranty conditions. Hayden did the service and was really happy how clean the fluid in the transmission was, and it put a smile on his face when he started it.
Rowell and Searle Auto took excellent care of my 1983 Toyota, rectifying Transmission issue[s] and some other general maintenance which has vastly improved the transmission and car. As a result of their work I can feel, hear, and see the improvement and am a very satisfied customer. The staff are very professional. I am very very happy with Rowell and Searle Auto and would highly recommend them.
This is my second visit (and certainly not the last) for general servicing and repair (transmission and A/C) of both my cars that I own and Rowell & Searle staff have been friendly, professional and honest from start to finish. Competitively priced but the assurance you get is a service and/or repair that is exactly what everyone expects but rarely gets to this high standard any more.
Hi I called this company 4 times to get qoute for my gearbox.Got 3 times girl name Julia and 1 time forgot name that woman.Also talked I think andrew and he PROMISE will send -call -text me qoute for muy Fiat Ducato and never did.So I will highly recomend this people to avoid for business because they just simple cant hold their word and act very very unprofesional
Stranded in Adelaide on an interstate run I needed my trans fixed , and fast , I was recommended by a mechanic to visit r&s , drove in they fixed it on the spot , very helpful, customer lounge, couple hours later it was on the road again, prices are just as competitive as anyone else except these guys are specialists and at the top of the game . Five stars ⭐️
Fantastic professional service from a very friendly team. They explain everything to you extremely well. The experts to trust when it comes to transmission issues. Helped us continue our road trip around Aus in our Ford Ranger with its overheating transmission. Worth spending the money to safeguard from additional future issues. Many thanks to the team!
I took my car in to have the CVT (Continuously Variable Transmission) serviced, checked etc. It took a few hours as expected , but was done professionally, a good rate, and was presented with a good writeup on the invoice as what was done, and anything to need to watch for in the future. Highly recommend these professional people.
Took my Ranger in for a service and deep transmission oil pan with internal thermostat upgrade now driving from the city to Northern Suburbs car didn't reach above mid 60s where previously it averaged around 88 on the highway and sometimes 90s if I got caught in traffic. Can not recommend highly enough. Will not go anywhere else
Rowell & Searle have been looking after my vehicle for years. Their log book services are very thorough. Unlike other business I have been to in the past, they will call me to quote the cost of any repairs so that I do not get any nasty surprises. A great family run local business, who really care about service.
What a professional experience from the get-go. Had 2 oil coolers fitted to my 2022 Isuzu... informative , knowledgeable, outstanding communication and quick turn around. so friendly and a streamlined process. Highly recommend everything about this business . They are obviously very customer oriented .
Peter and the team got my Hiluxs gearbox changed out after going to Ayres Rock and on way back to Tassie it died in Adelaide. Had me back on the road in 3 days with just enough time to still get the ferry. Send photos and messaged with regular updates to keep me informed. Highly recommended them..
They tout traditional service but their communication sucks. They had my car for what amounted to a month and the only phone call before COB was me calling them to ask. Repair at two years old has failed and they don’t want to even consider workmanship versus part failure. Never again. …
A great place that did repairs on my European sedans transmission and brakes in one day. Very happy. The staff are friendly, the premises clean and the work done on vehicles comes with a warranty and full explanation. I highly recommend this place if you need work done on your vehicle.
Very impressive on first visit. Knowledgeable and friendly staff, loved the proactive check on battery etc. Sorted 2 problems for me and the car is running very smoothly and seems more powerful now, rather than noisy as it was. A place that seems like a happy place to work. Well done.
My car needed fixing, and RAA suggested Rowell & Searle Auto. While they could help, they knew of a place that had expertise in my problem and car and referred me on. Thanks so much for being so awesome. My car is fixed, and I very much appreciate your guidance
Your car breaking down is one of those things that nobody wants. But what makes it easier is when your mechanic is plain speaking, upfront, and delivers on what they promise. Rowell and Searle made a breakdown as painless as possible. Highly recommend.
I cannot recommend Highly enough the service and attention to detail from all the crewat Rowell and Searle . The time and effort spend on my F350 Fully worked Race Truck was simply amazing Regards Peter Cooper 4th Generation Chimney sweep
Been a regular for a few years. Went to Automasters near home once in between which was a mistake treated like a number there so went back. I'll stick with Pete and the team. Someone you can trust to get the service done right
The team at Rowell & Searle were fantastic! From the first phone call to the pick up of our van was a pleasure. Kallie was very helpfull and th evan was finished ahead of time. I couldn't recommend Rowell & Searle enough.
Well done to Kallie and her team. Very professional, always kept me in contact with what was happening, honoured the initial quote, job was done in full and on time. From one business owner to another - Well done!
These guys are absolutely awesome the service is the best I've ever experienced in an automotive setting and pricing to boot I had an urgent issue with my car a few years ago they dropped tools to get me home
I cannot praise these guys enough. Peter was most professional and very helpful. We were back on the road in no time at all and heading back home. Fantastic service, great quality work, and very informative.
We were not happy with the service because the nuts were not done up properly on one of the wheels which came off. This could have been fatal if the wheel had hit somebody. Also some damage to the car.
My transmission repairs have not been completed but so far I'm very impressed with the communication received regarding diagnosed damage, possible causes and future action to reduce further damage.
The most honest and polite diagnosis I have ever had from any technician. From first enquiry to booking and finally quality workmanship all the team at Rowell and Searle were impressive. 5 stars.
Perfect place for the transmission repairs. Strictly punctual and reliable service. Accurate estimation. Highly skilled mechanics. Warranty for the repairs. Attention to details. Recommended.
Had my transmission serviced here today. Friendly service encounter and car ready on time. Explained the invoice without being prompted to, very professional. Prado shifts as smooth as ever.
great group of people, we had a gearbox failure while on holidays, they were able to rush us in and get it sorted asap and we were back on the road, great service and communication, 10/10
Absolutely excellent service! Quick to diagnose & fix the problem with our Landcruiser. Well worth the effort to travel from Victor Harbor to receive such wonderful service.
I can only praise the team for their work and communication! They did a great job on my Jeep and kept me informed along the way even though I was overseas.
Was recommended to R&S by my longtime mechanic. Just a routine auto trans service. Got the tick of approval. Professional, friendly and very knowledgeable.
May do good work, but they charge a fortune.. Went in expecting to pay $700 but got charged over $900 just for a service on 2 things. Won't be going back.
Great service, no fuss great team of people. Nice clean workshop and so easy to deal with. Thanks for the great service today on our transmission …
Fantastic service and great advice. Had a transmission cooler fitted to my Everest and this has kept the transmission, much cooler even when towing.
Awesome customer service and Great price. Fixed the issue with my vehicle and finished it on time. Definitely will return when next service is due.
Fantastic service and will do anything necessary to meet deadlines. The only place I will ever use for transmission services and rebuilds.
Great efficient service. A 1 week job was going to be 8-10 weeks wait at Ford. Awesome work R&S!! Trans & HD cooler upgrade is …
Great service, great communication. Thorough and informative. Good to have the transmission serviced and operating nicely again.
Great place to get your transmission serviced. Knowledgeable chaps that care about service and workmanship. Well done guys !!
Have an issue with your trans? Go here as they are fantastic. Not the cheapest, but they do the job right the first time.
Very friendly staff. Transmission cooler they installed on my FJ looks like factory fittout. I am a very happy customer.
Great and friendly service. Fixed my Audi A4 for a fraction of the cost of others. Fully transparent and in great time.
Great advice over the phone and recommendations for the scan gauge. Well....best thing I've put on a car.. thanks Pete
Great service an very friendly if you have a transmisson problem no one can fix see the crew at Rowell & Searle.
Quality transmission repairs by a very experienced, knowledgeable, and professional staff. Very impressed.
Staff very friendly and professional, they keep you updated with service and what is required on vehicle.
Super friendly and helpful gentleman who knows what he's talking about regarding these 4WD tramsmissions.
send my car there for the gearbox, but bring it back because this place is trying to catch a big fish.
Nice family owned business. Great service customer friendly staff. Will definitely be going back
Great service for a very reasonable fee. Car feels amazing, and the guys are super friendly!!
Friendly, efficient staff, we just had a minor problem with our car, fixed very quickly...
Excellent service. Peter and his staff very helpful in our hour of need. Thankyou
Great service, always keep you updated on whats going on. Would highly recommend.
These guys fitted my plate number for free with awesome customer service
If you need work done here would recommend very highly. Great service.
Best Automatic Trans guys in Adelaide, Great staff ,great knowledge
Great service and advice, friendly staff who are very knowledgable
Brilliant service , everything was easy . Highly recommend.
Good and friendly service. Highly recommended to everyone.
Great place to go if you're looking to buy a ScanGauge.
Very knowledgeable and had all the parts that I needed.
very good experience, exceptional service from Peter.
Great honest service, a pleasure to use & recommend
Had a trans cooler installed no fuss and great job
Peter provides great advice, very knowledgeable.
Friendly and helpful staff. Strongly recommend
Car is running well and Friendly staff :)
Excellent repairs to my European vehicle
Exceptional PR qualities, great service!
Great service and 1st class workmanship
Great people, friendly service, no bull
Proffesional and knowledgeable service.
Know it all, rude, overpriced rubbish
Excellent service and friendly staff.
Good service in an old fashioned way
Kept me informed and job well done.
Professional and friendly staff
Good service professional team
Excellent customer service
Experience you can rely on
The best in mechanical
Thanks for the help
Looking after van
They do the job!
So helpful!
Fantastic