I normally never write reviews whether good or bad however i felt the need to express our experience to warn others before making the mistake in booking with them. Im not writing just to vent, I want others to truly understand what a poor unethical company they really are. I mean at the end of the day im dumb for continuing to book through them even after reading some poor reviews however i thought i would give them the benefit of the doubt. PLEASE learn from my mistake. We found them online for booking our destination wedding. We went into their Burlington office and everything seemed completely normal until we chose our Punta Cana destination that is when everything went down hill. Not only were they absolutely NO help but they lied to us and our guests. One of the biggest issues is because of their highturn over rate( probably due to their lack of morals) we dealt with 3 agents before the manager of the Calgary office took over our account. Each agent had different things to say to us and our guests regarding the trip. For example: the second agent told our guests if they paid in advance before the due date she would get a discount off of her taxes for paying in full prior to it being due. COMPLETE LIE. She denied saying that and the other agents plus manager said there was nothing they could do. Another example: The agent PLUS manager told my husband and I AND my sister the same thing that if we had enough guests to come on the trip that when we got back we would get reimbursed the price of 1 ticket because of the amount of guests booked. ALSO untrue we had 18 guests! 2 of which are under 2 so 16 paid tickets! Now the manager is claiming that it ha to be 16 adults based upon double occupancy. We had 2 rooms that were triple occupancy so it doesnt count for us to be reimbursed the initial agreement. All and all one of the WORST companies and would never recommend them . PLEASE LEARN FROM OUR MISTAKE!

My husband and I wanted a special vacation away to celebrate our 20th wedding Anniversary. We contacted Corinne Wilson-Daly of Romantic Planet Vacations and she took care of all the details for us. She booked us in at the RIU Republica, Adults only in Punta Cana. She made them aware that we were celebrating our anniversary. Upon arrival to our room we were greeted with a welcome letter congratulating us, a bottle of champagne, a fresh bag of coffee for us to take home, a souvenir mug and pen. The hotel and food was amazing and we had such a wonderful time. Corinne made booking the trip a breeze and had everything set up online for us to access at anytime for payments etc. We would definately recommend Corinne Wilson-Daly and Romantic Planet Vacations for anyone wanting to book a vacation with a reputable and qualified travel agent. Thanks again Corinne for helping us to make our 20th a memorable one!

Avoid Romantic Planet at all costs unless you want a host of undue stress and tears on your wedding day. - Ignoring our photographer when she said she couldn't find her flight reservation but could find her husband's, leading them to be left behind and costing the couple a suprise $600 to get them there. - Almost stranding the bride and groom with their small children in Toronto due to further negligence. (Groom fixed the issue, NOT Romantic Planet) - Nobody answers phones on weekend despite them booking clients to fly out on weekends, so if there are any issues (like above) you are completely and utterly on your own. - Communications slow to a crawl as soon as payment is recieved and if anything goes wrong it's a cyclical game of pass the buck. Absolutely abhorrent service Book things yourself before hiring Romantic Planet.

Marissa and I were blessed with the ability to work with Corinne Wilson-Daly from Romantic Planet Vacations who made the planning an absolute breeze, which ended up in our dream honeymoon surpassing all our expectations. Corinne was incredible to work with as she was super responsive, she had an incredible wealth of knowledge on our destination providing us with the best tips, tricks, and bookings, and she was just a pleasant person to deal with through the whole process - something that is incredibly valuable as you deal with all the stresses of wedding planning. I would highly recommend working with Corinne and the Romantic Planet Vacations team as they helped plan and organize a one in a lifetime trip! Thanks so much Corinne! M&M

We booked our wedding to Punta Cana with Romantic Planet Vacations and brought our closest friends and family. The wedding was exceptional and the trip was fun for all. The owner of the agency made sure we were well looked after. They really seem to care about their clients. Planning a wedding is obviously a very stressful time and Romantic Planet Vacations helped us every step of the way in answering our questions to ensure for a fantastic trip. I was very pleased utilizing their support and I'd highly recommend using Romantic Planet Vacations to anyone planning a destination wedding.

First off want to say how appreciative I am to have had Michele as our travel agent. This was my very first trip ever (Dominican republic) via plane and an all inclusive. (Riu Bambu) It went so smooth, having 24/7 connection at any time with Michele took some stress off. She went above and beyond, me and my husband had a blast with the excursions and hotel staff were accommodating. We will be booking yearly with Michele from Romantic Planet and look forward to it! ❤️ if you’re looking for the best in the business I highly recommend Michele!

We booked our first family vacation with Danaé from Romantic Planet Vacations to Rio Hato, Panama. Not only was she knowledgable, friendly and cost savvy, she went above and beyond in preparing us for a vacation with our 8 month old. She provided us with information and flying packages that would benefit our needs, contacting the hotel with requests (or advising us on what to ask once we got there). Danaé and Romantic Planet Vacations were simple to contact, navigate and provided us with everything we needed to feel confident with our trip.

We used Corinne Wilson with Romantic Planet Vacations and I cannot say enough good things about her. She helped us plan the wedding and choose the destination. We chose the Riu Palace in Los Cabos Mexico. she was very knowledgeable about the hotel and destination. She answered very question from us and our group of 40 people who went away. She always responded in a timely manner and was very professional. We would definitely recommend her to future clients looking to plan a destination wedding. Thanks again Corinne!!

Laurie Keith, from Romantic Planet Vacations, exceeded all of our expectations. The service provided was prompt and highly professional. Laurie personally took the time to make what can be such a stressful time easy and efficient as she made sure every small detail was taken care of. We highly recommend Romantic Planet Vacations for Destination Weddings!

I was supposed to go away for my sister and brother in laws wedding but due to covid it was cancelled twice. Since then ,99% of the people that were going got their full refunds back, I on the other hand have not! It is so hard to get in touch with someone. I would like to know where my FULL refund is as I was told I would get it today! Not impressed.

We recently hosted Romantic Planet Vacations for a workshop at The Nook Coworking. Laurie and her team were extremely professional and kept the entire workshop space in pristine condition. We look forward to host them again. Wishing Romantic Planet Vacations team all the best!

Unless you enjoy a huge headache don't book with romantic planet, you will have to micromanage everything happening anyways. There have been so many issues happen with a group booking that the we may as well have booked everything on our own.

A friend had her wedding set up to book through this service, cannot stress enough how awful the service was. Plus it was significantly cheaper to book separately.

Bruna was extremely helpful during the whole process, would highly recommend Planet Vacations and will use their services again.

Do not book with these guys!!!! Lost my money!!

Great service