Delivered on time not sure if it's because I sent an email that went unanswered but the gift basket looked like it was worth maybe 20 bucks when you spend over 100. Didn't have half of what was shown nor was it in a actual basket. Will never use again. Waste of money. Sadly used for both kids so my other kid will surely be disappointed as well. UPDATED ***What a surprise the second day they "lost" my others child's order and won't get it on time. Do NOT use this service. I will go back to ordering from 1-800 Flowers, I order flowers often for my kids and this is the first time I have been this mad.

Absolutely horrible bouquet of tulips delivered to a dear friend in Ottawa in February. The shop should have been EMBARRASSED but they do not care as was evident with their delivery. DO NOT USE RIDEAU FLOWERS! At one time years ago, they had a very good top quality name; however, it is just a store front name now. No recourse if you are not happy. They DO NOT honour their 100% guarantee. Put me off so much that I will never send flowers to another friend EVER as I cannot TRUST any shop - will give a donation in their name to a charity instead - suggest you consider!

Please do not order from this business! I wish I had read the reviews. The incorrect arrangement was delivered. I called to request a correction and was directed to send an email. I sent a detailed email with a photo of the incorrect arrangement and received no response or update. I sent a follow up email, and still nothing. I then called to follow up on my emails and they let it ring for about 15 minutes before I finally gave up, as if they had put my phone number on a “do not pick up” list. So disappointing falling victim to a scam - please trust the reviews.

They did not deliver the flowers the requested day, because the delivery person brought it to the wrong house. Then when I tried to follow up they took hours at a time to reply to my emails & did not return my phone calls. They offered to deliver again and upgrade, but the flowers were the original ones ordered and were never upgraded. They also never added the message written on the card or who it was from. Very stressful and will not be ordering from this company again. Save your money.

I fell into this trap because I was in a bit of a hurry and the location was supposed to be so close to where I wanted the delivery. Everyone should take heed of these reviews and avoid this scam of a place. It's a shame they're able to advertise on the internet. I hope to deliver the owner a nice five finger bouquet sometime in the future.

Biggest scam there is! This shop is not located anywhere near Manotick. I ordered a gift basket for a very special occasion, and they have not delivered anything as promised! I called and they blamed it on their delivery person. Then they said they would call me back….never did! Do NOT order from these creeps!

I placed an order 2 days ago for delivery the same day and the flowers were never delivered. Called them twice, was put on hold for ever and they finally said they would call me back. Which of course they did not. Don't fall for it, scammers!!!

Will not use again. did not receive notification that my flowers were delivered. The cards were mixed up. The condolences flowers had a happy birthday card attached. I should have read the reviews prior to placing an order.

Do not use this florist! Wish we read the reviews in advance. They delivered a basically dead bouquet and do not respond to calls or complaints. Their ad comes up 1st in Google so beware

Took my money, never delivered flowers the funeral. Can't reach anyone by phone or email. Stay away from this garbage company.

Poor service, did not deliver my order. Cannot contact anyone, phone vm is full, no replies to emails.