A fantastic selection of handles and hardware. I order mostly online and pickup at a later time which is more convenient than walking in to order as you will have to wait around while they pick your order. Jackie, who has worked there for years in the back of the warehouse is always pleasant to deal with.

I bought makita cordless router on sale $199 and next day found on Amazon. Ca $169.99 then tried to return but they are charging $30 return fee at least they supposed to match market price. They claim biggest hardware store in north America they should have better prices than what people selling outside.

Mississauga showroom is always nice and clean, friendly customer service always willing to help. Thomas at the customer service desk is awesome, great customer service, knowledgeable, and great personality. He goes above and beyond to help his customers every day.

Huge selection, terrible service. The staff is not really to blame. The inventory management system is stone age, and the products on the market keep changing at lightening speed. Be prepared to sort through and check your order carefully yourself.

Stay away, the customer service is non-existent. They will not help you when issue arise, they will also put blame to everyone except themselves. I'm sure they dealt with difficult people all day, but this kind of attitude is simply unacceptable.

Richelieu is a good place to get alot of items that you may need you can order online and pick up or have it delivered they have a nice showroom of many different displays the staff there are very helpful and nice good amount of parking and

I recently went to the showroom in Mississauga for the first time and couldn't believe the lack of customer service and respect amongst the front desk associates. With the wide selection of products displayed, I couldn't believe the lack of

After a long absence from here, I have recently started using them again. I have made about 10 different purchases in the past 6 weeks and have been extremely impressed with the product, price and customer service. I have mainly dealt with

They have great selection of everything cabinet need. However, their costumer service is very poor , the front disk people are nice but the system is extremely slow. To much paper work and waiting time to pcik up one item . I try to avoid

Drove 60 minutes in airport traffic trying to find a specific hinge for cabinets and got little to no help. Couldn't even find the Richelieu in Saskatoon, if it even exists there. The website and reviews made it sound like the place to go.

Its a place only for contractors but there is no signboard saying......public please stay away......we only wellcome contractors to place orders.....it wasted my 30 mins going to site address n then after looking n selecting items when i

Would not recommend their products. I purchased their garage storage kit - 9 pieces. One of the hooks broke within less than a year. When I called Richelieu I was told that the product is not under warranty and that I would need to go to

Thomas at the service desk always demonstrates the highest level of customer service and his recommendations for our business and personal projects have always been on point and explained to us in great detail with his wealth of product

Personally, I have only ever had good service at Richelieu. Its a very busy place and the staff serve a lot of people. I have never experienced rude or bad service here at all. The service isnt what I would call overly friendly...but it

The staff likes to chat amongst each other instead of paying attention to my order. Terrible service. making you wait for an hour to find out they haven't even sent the order to the back yet because they are so distracted socializing. .

Drove 30 mins on the highway to the showroom where I was told by phone support that showroom staff would help me out. Couldn’t have been more opposite. The guy at the counter was totally rude and unwilling to support in any way. Maybe

Such terrible customer service and whoever the older man was working when I went into the showroom not only failed to acknowledge me in any way or offer any help but rather gave such attitude when asked anything. It seems they need a

Still is and always has been a disaster. You want only left drawer slides? They're on it. You want your boxes smashed and hardware damaged? Do they ever got your back. Wanna drive around the city desperately looking for the items you

It is staggering the amount of orders they can mix up and get entirely wrong. An entire order of left drawer slides? Yeah that makes sense. Oh you want Movento? Ok I’ll give you some of those and also some of an entirely different

Truly amazing. The only place I've come in contact with that not one employee has a shred of intelligence. I wish I could give them a second negative review, but I can only edit this one. Called customer service only to get

Very frustrating and stressful situation with one of the cashier employee- no clue how to look and find products I have asked for. Not knowledgeable,rude, using bad language-wasn’t able to find what I have asked

A professional chain to get proper hardware for your construction/diy projects. Anything from lumber to door pulls. May seem chaotic at first, but that is because they are BIG. Never lost any of my orders.

Good service and selection. Much easier and quicker to call or email ahead in order to have my order ready. I usually deal with either alan or mohamed and never have an issue. keep up the good work!

IMPORTANT: they only serve businesses. General public will need to make purchases through a contractor or trades person. Great selection of hardware, speciality items, sheet goods and pretty much

Good products but always poor service. If you order something at the counter be prepared to stand around for a long time before your product is brought out. And you won't even be acknowledged.

Great selection of handles, knobs & accessories for storage. Everything you need to accessorize your kitchen or bath. Wholesaler, only deals with retailers & trades people.

Awful costumer service waiting more than 45 minutes in store to pick up after placing an order. They need to have more staff if they're robbing people with these prices.

Staff is extremely rude, zero customer service and to top it all off do not have knowledge of their products. Shop elsewhere, places like this should not be in business.

I went there to buy 2 drawer slides which I forgot to take from our shop. They wanted to sell $22 Richelieu 18” slide for $41 !!!! And minimun order of 10

Knowledgeable and helpful staff, they genuinely care about their customers. Chelsea was great! Thanks for making my experience smoother!!

Great selection and quality of products. Always our go to for any hardware and accessories. Only drawback is that the pick-up is slow.

I love richelieu hardware. Great choices lots of hard ware. Definitely buy handles or soft close or anything you need from them

Thomas is an awesome sales person, very friendly and very helpful. Didn’t waste my time and even got my part quickly.

Richelieu is a great supplier for hardware, materials and accessories for cabinetry businesses in GTA.

Customer service is ZERO here, in comparison to the other branches (especially the french divisions).

Current staff at the order counter is very slow and lacks knowledge Pick up counter is easy and quick

Service desk was very helpful finding the products I was looking for. Quick and friendly.

Ryan and Chelsie were very friendly and helpful. Good staff just doing there job.

Knowledgeable and friendly staff. Fairly quick on desk ordering.

Richelieu What a company!