This place is VERY unprofessional! Me and my fiancé ordered a dining table and it took them almost a month to get us our table. We received the first table and it didn’t come with any screws to put it together! After that they had us take the table back and told us that it wasn’t their fault and that it was that manufactures fault. Nonetheless they would get defensive and sometimes rude when we would ask for updates. They kept giving us different delivery dates and making me take work off to go pick up a table that wasn’t there yet. Please save your time and money and look somewhere else. At the end of the day they didn’t give us a new table. All the store did was give us the same table back in the same box that we had returned and just gave us a pack of screws after they had said that they could not just give us screws many times before. If I could give it zero stars I would.

I would not recommend this place. We ordered a dining set and they sent us the wrong item. We reached out to them and let them know that it was not what we asked for. They got pretty defensive and basically said it was not their fault. They “fixed” our order and said our actual table will be sent in a few days. It has been almost two weeks and we still HAVE NOT RECEIVED our dining table. They keep changing the date for our order to get shipped. We’ve had to reach out with them several times and they have not been accommodating nor helpful.

Came to get a new furniture set and didn't know what to get. This place has a great selection of couch sets and sectionals. We even bought the area rug and bar stools. Liliana was such a sweetheart. She helped us during the whole process. She took the time out to check out pricing and matching sets that met my expectations. The set up for delivery was super simple and easy. I'm so excited to get my couches and finish my redecorating. Will definitely come back and buy my next furniture set when need be.

Alix was our sales person she was great ! Had a few hiccups getting couch after first one was damaged in warehouse , however Zak one of the managers made sure we got the couch delivered when promised and made everything right ! I will definitely be buying more from here . My mom is also a customer so this was definitely great customer service yet again from them ! 5 star review ! Thank you Zak. We bought the white leather couch and love seat ! Thank you for great purchase and customer service !

Everything was great when purchased my furniture I asked could it be delivered on Saturday they told me yes once Saturday came I had to call to see about my purchase they tell me they don’t deliver on Saturday and then said I should get it Monday I wonder if I didn’t keep calling would I have received my purchase I didn’t get it until Wednesday each day I had to call to see what was goin on poor customer service

Conchita was an absolute phenomenal sales associates. She helped us with everything from start to finish. She was very welcoming and explained everything in great detail. As far as the store itself, it was exactly as advertised. What we asked for we got and the prices were reasonable. So happy we found them, I will definitely be coming back. Highly recommend!!

I highly recommend royal furniture! Alix has been my go to girl! She has helped me so much, goes out of her way and very Patient with me. Communication with her has alway been great( rather it’s in person or text). Just made my second purchase at Royal with Alix. Definitely won’t be my last! Next time your looking stop and ask for Alix!

I knew this would be the place I purchased my furniture from when I walked in. Everything is luxury and the staff was super friendly and nice. They broke everything down for me so that I had a great understanding. I would give this place 10 stars if I could! If you want quality luxury affordable furniture this is the place to go!

Extremely satisfied with Kevin's customer service! Very honest, reliable, and responded almost immediately to any of my concerns over the phone. He clearly valued my time and business and went the extra mile to make sure I was taken care of. The whole experience really exceeded my expectations! 10/10 Thanks so much Kevin

After looking for weeks for the king size grey storage bed I finally stumbled across Royal Furniture on Instagram. I sent them a message and they responded swiftly. I was greeted by Zak where he gave me an amazing deal and free delivery. This is a really nice store. I will be back to purchase a rug. Thank you Zak Hamed

Royal Furniture is great! This was my first time going here, and I absolutely loved it. I found exactly what I was looking for and more. Zak was awesome & very helpful. He was patient & provided me with the deals I wanted. I know for sure that I will be back for more, & I highly recommend that everyone comes here!

Ahmad is so professional, he sure knows how to keep customers. I was angry when my couch wasn't ready on the day of pick up. He apologized for the delay, offered a free delivery and gave me a free carpet of my choice. I'll definitely come back and I highly recommend Royal furniture. Thank you Ahmad.

I came here and looked for a king bed a few months ago and Jacky was awesome! She provided me with all the information I needed, so when it was time to come back to actually purchase it was smooth sailing. My bed is beautiful and I can’t wait to get it set up. Prices are wonderful as well.

I’m so excited that I came across royal furniture. It was an amazing experience and I received a BIG discount of just paying $2,150 for headboard, queen size mattress, box spring, dresser and mirror and nightstand. What a deal!!!! I recommend them to everyone. Thank You Royal Furniture..

Luis and Alex are the ABSOLUTE BEST! I came in so skeptical and didn’t want to deal with a hassle to get financed! When I tell you they put together a package of EVERYTHING I needed and got me out of the door with ALL of my NEW FURNITURE! THEY GAINED A PERMANENT CUSTOMER.

i’m in love with my new couch! They were so friendly and helpful and even offered delivery and set up. i don’t have credit and they were still able to work with me when other companies have not. The furniture they have available is so modern and beautiful.

Jacky was absolutely AMAZING. Came in to look at furniture for my new house and left with a living room set bedroom set and dining room set. When we walked in she instantly greeted us and ask if we needed any help. She was very genuine ...

Wow, just wow, best customer service I’ve experienced in a very long time. I had one of the sales reps Jacky assist me and she nothing short of amazing. She was very helpful and knowledgeable about everything, I never felt like i was lost

Ahmad was so great his customer service skills are unmatched also he went over and beyond and made sure I was a satisfied customer my new favorite furniture shop make sure to go by and shop or follow or Instagram

Is a great place to come and buy furniture Alix was very helpful and very very patient with me she is great and can get you good deals she’s also very nice and friendly definitely coming back again (:

Luis is very patient and helpful. I purchased 1 twin, 2 full size and 1 king size beds and some other furniture at great prices. I recommend this place and will definitely visit again.

Alix was very helpful and patient. I purchased a queen size storage bed with mattress . She helped me out a lot and explained the warranty for the mattresses. Go see her she is legit!

Zak has been such a pleasure to work with. He was super attentive and made sure we find the furniture we love. We will definitely be coming back for future purchases as well.

Now this is what I call a furniture store. From entrance to departure. Great people. Unique furniture. Ali was amazing, gave me deals upon deals…. If you are into unique fu

Concha provided us the best customer service, I’ll definitely be purchasing again from her. Absolutely love the service and she was super patient while we made a decision.

We always have an amazing experience with sir Ahmad. Helped us a lot with the price. We have been buying from him since 2017. Recommend Royal furniture for everyone.

Zak was amazing. He was professional and friendly. I found a couple rugs that I really liked. He gave me a great deal on them. Can't wait to see it in my home.

Luis was a great help and made my time there enjoyable. The store has amazing furniture and great employees. When you go ask for Luis!

One of the best furniture stores I see in DFW They you have big selection lot of choices and they have very very good sales people

I love them. I got 3 beds for a great deal & they treated me like family. Thank you Concha & the owner . I will always come back.

Best customer service in DFW come check this store out ask for Ahmed beautiful Furniture and Gentil

Zak give me a great discount. This is the place to come,Zak will take care of you!

Awesome modern furniture. Zak was really nice guy and gave us a huge discount. I

Really nice furniture good prices left with a queen size bed for a great deal

very helpful and got us what we wanted thank you jairo for the great service

Zak gave the best deals in the metroplex in and out in 30 minutes

They have best furniture in Dfw come ask for Ahmad great service

Best cuésteme service come huy furniture ask for ahmad

Best customer service love they furniture Ahmed great

Very nice owner It was delivered flawlessly