Speaking as the owner of a 1 year old pup who frequents this location, I can't say enough good things about this pet store. It isn't the biggest pet store in the area with 1000 different brands but they are most reliable, friendliest, and most helpful pet store I've encountered. They certainly have more than enough different brands and varieties of pet foods and toys to find something your pet will love. Aside from being friendly and helpful while you're in-store, they are also willing to deliver in an extremely quick and timely manner for no extra charge (?!). I once ran into a self-made emergency where I forgot to get my pup more pet food and it was already 5:30pm. I believe this store closes at 6pm so I assumed I would just have to make do until the next morning borrowing from a neighbor. But within an hour, Pet Central has delivered my pup's favorite kibble to my doorstep. Phenomenal place that has a loyal customer as long as I'm on the Upper West Side.

Martin is super nice and wonderful and 5 stars for him but I feel cheated because I paid $15.50 for a 2oz bag of dog treats and later learned that I overpaid. My heart broke when I saw that it was only $7 on two other online stores. The store is kinda clean and all that but I don't think I'll ever go back. If I had to check and compare prices every time I went here, it is so not worth my time and effort. I'd rather shop online.

This is a wonderful pet store. Always clean (unlike two other pet stores within a few blocks of here), well-stocked, lots of product variety that is also selected for quality, and the prices are actually comparable to Petco even though this place is a small neighborhood store. The people who work here are true animal lovers and they live the pet owners, too. Real community feeling. This is the best pet store I have been to.

Can't say enough wonderful things about this store! They have a great variety of high quality products that have kept my cat and me very happy! Best of all, they do free (!!!) local delivery- always fast and reliable. Amazing customer service too- if they're out of a product, they'll always call and work with you to find a good replacement. Special shout out to Jeremy for the great support!

Best pet store! This is the only place I go, and my dog loves it. Every dog in the area tries to pull their human into this spot, to get treats and visit with Martin. He treats every dog like family! They even have their own store mascot, Cali. She's a sweet older cat, who spends a lot of the day napping and visiting with customers.

What makes the store great is Martin, hands down. He truly cares about his customers and their pets. He always takes the time to answer all of your questions about product as well as time to see how you're doing. With websites making it so easy to buy online, its employees like this that keep customers going to the store.

While there are several pet shops in the area, this is by far the best. They have reasonable prices, a great selection, a clean store, and what stands out most to me: fantastic customer service. I’ve ordered delivery and been in the store and each time has always been a seamless experience. Support this local business!

Great products for my dogs and cats as well , they sell many many products and are always so helpful. Lots of freebies for the dogs who come in, they walk you through the products and explain other options, costs etc. very friendly customer service and they will deliver and set up regular service for deliveries.

After a weeks holiday in New York, I was staying on 101st, I needed to bring something back to the UK for lottie, She loves her new ball and it's tough enough that she hasn't destroyed it yet. The staff were very friendly and even the cat came over to say hello. So thanks Guy's

The staff at this store are genuinely helpful. The prices are reasonable, and if you have a membership (which is a free rewards program) they'll even deliver to you! Comes in handy when you have to carry cat litter through the city. Definitely would recommend.

I travel to this shop from 147th because they’re one of the few places that carries Open Farm wet cat food. The shop has tons of options, is super clean and staff & owner are friendly and helpful! Nightly recommend, and it’s always worth the journey for me!

This place has friendly environment and personnel. You will be greeted and helped properly, and you'll come back because of that... And, the assortment of products they have to offer. If it's not in stock, they'll order it for you, for real.

I went there on Sunday to get some food for my pup. The place has exactly what I was looking for and the staff, Jeremy, was so courteous and helpful that I will definitely go back whenever I need something for my puppy.

This is my favorite pet store. They greet you by name, spoil my dogs, and have a great selection of high quality products. I moved but endure the subway just to pick things up from here.

Great selection. Gourmet for my cats when I'm in the area and good prices. Attentive Service and Perks. My cats tell the whole story, devour whatever I bring them from Pet Central.

Best neighborhood spot for all your pet's needs. Staff is so knowledgeable and kind. Also, Cali the cat is the coolest on the block. …

Martin is the sweetest. Cute small local business that offers free deliveries and always greets your pups with lots of love and a treat.

Clean store. Friendly and helpful service. Has a nice variety of healthy dog treats that I feel comfortable giving to my dog.

Store always has stock. Martin is great and somehow knows every customer's name. Great place to ship for your pet's needs.

Our go to spot for cat food and litter on the upper west side. They deliver, which is especially great for the litter.

A wonderfully stocked shop with great friendly and professional staff. They’ll go the extra mile to help you out here!

Pet Central is a wonderful pet store. It has a wide variety and the staff is super friendly. They deliver as well!

Good pet store. Martin is one of the nicest people I have met in the city and makes it a joy to shop here.

Nice place, very friendly and helpful staff. It’s a pleasure to support independent stores like this one.

Good Store to pass by to ask questions about how to take care of the animals and to support the causes.

Cali the cat is the best part of shopping here. Employees are super friendly and very helpful!

Courteous salespeople. Large inventory of high-quality animal supplies and food. Clean store.

Great selection with good prices and the staff is always ready with a treat for my puppy.

By far one of the nicest small petshops in the neighborhood. A must visit at least once

Great Store with great service and excellent personal I recommend for anyone with pets

It's close. Would like something more classy than a sidewalk shed to lock my bike to.

Good prices, very friendly but my dog is not a fan of the food i got her over there

very best in the neighborhood and callie is a whole other reason to stop by

Always knowledgeable and helpful. With a wide range of just what you need.

Martin is the nicest and they always have my dog’s prescription food.

Great costumer service, great prices.We definitely come back again..

Great selection, great personalized service. Martin is the best!

This store has alot of variety. Has alot of natural dog treat.

Good service and large pet supply selection.

I like to see puppys and puppy stuff! …

Neutral feelings. Was just window shipping

Awesome service. Very friendly staff

Great selection of bougie cat food!

Had what I needed, all Professional

Take great care of their customers

Customer service is exceptional!!

Helpful staff decent selection

Excellent service, always

No toothpaste in stock

Sparky loves it!!

Needs to improve

Very good prices

Love that place

Friendly cat

Great spot!

Thank you

Good sale

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