You printed checks with my account number and gave them to some guy in Huebner. He paid his rent and when I saw his information in my account I was about to go to his apartment to ask him if he had made fake checks with my account number. But he had not done anything. It was you! You gave him those checks. Also, now I cannot see transactions for that compromised account anymore online! Why? With the current technology you can check that account number matches customer information when the teller requests the checks for the customer, when the check is about to be printed at the printing facility, when the check is about to be mailed, and when the check has been used and the scan is uploaded to the system. If part of the process is done in a subsystem you cannot trust and you do not want to expose any information that links customers and account numbers to those subsystems then you could at least check that account number matches customer info when the check is used and the scan is uploaded. That way customers do not have to perform this check manually with their crying eyes, as they see their hard earned money being used to pay the rent of some guy down the street.

Need $100 ... They had a nice little incentive of $100 that they give you if you sign up for a new account with direct deposit, yes, you get it a couple months down the road but still nice incentive! Ask for Ms. Olga, she was very helpful and had so much good information on what services they offer. They go by appointments and don't forget to ask about the $100 direct deposit incentive, hope they still have it! It's a great place to go for your banking needs.

Where the security at when your dealing with irate customers during this merge?? I'm standing in line waiting to get help like everyone else and this man walks in like nothing and cuts infront of me. Not just me but 2 other people behind me. He flicked me off yelled and cussed me out and instead of kicking him out they assisted him before anyone of us.

Margaret who works at Thousand Oaks Branch came to work at DeZavala was such a joy and she completely went above and beyond to treat me as a human first then a customer. This branch is lucky to have such a beautiful and considerate person. I definitely recommend people like Margaret and will be doing business with PNC Bank for years to come!

I go into this bank every week. The customer service is spectacular. Im always greeted with a friendly smile and never in my one year of banking had 1 problem. Suzi. usually takes care of me, but all the girls behind the counter are hard workers. looking forward to staying with this bank.

5 HOURS. Update Hour 4 now. Updating to say its now been 3 HOURS. --Been on hold for over an hour now. Not a word beforehand besides the automated message saying it would only be silence. If it's this bad on an average Tuesday I can't even imagine how bad it gets when there's problems.

BBVA Compass is an extraordinary bank. The customer service is great and the staff is very friendly and welcoming. I was helped by Roshni Bhakta several times in person and on the phone and she always made the process simple and easy. Thank you guys so much for the hospitality.

We have been dealing with Jacob Mahan for years now. He is a wonderful and kind person. He is also great at what he does. He is more of a friend now. He is certainly an asset to the bank! We'll keep going to this bank because we're treated like family.

Cuidado al hacer depósitos en esta sucursal, con frecuencia se equivocan y lo depositan a otra cuenta, es decir a una no indicada. El equipo de trabajo deja mucho que desear, dejando que simplemente ocurran las cosas.

I like the staff members they all so helpful and do there best to improve the best customers service specially Evelyn. :) I am so happy with the bank and this location specifically. Keep up the good work!.

I had to take a minute to say how helpful and friendly the staff is at this location. I will definitely be returning. Keep up the great work.

Worst bank ever!! Slow and did I say S L O W!! OMG!!never again

Awesome!! When was BBVA. THEY ARe AWFUL NOW!

Good customer service

Good …