I gave my mother a birthday package in March and now, at the end of April, she still hasn't been able to get in touch to organize the visit. Now, when they managed to get in touch, they say that the system "changed" and they are not finding the package. Simply RIDICULOUS experience.

One Spa was once a place with excellent services. Nowadays the service is mediocre, the prices are abusive, the best professionals have left and it is difficult to schedule procedures. Not to mention that they ask to confirm 24 hours in

The receptionists provide very poor service online, and even worse in person, with no education and no preparation to receive customers. I bought it as a gift, if it were for me I would have gone and bought it somewhere else. Very bad

Terrible attendance. High value for what is offered. Unprepared and rude employees. I bought the spa for my girlfriend's birthday and it was split into 2 days. The first time they left her waiting 20 minutes, so don't be fooled by the

I received a voucher for my birthday to use a friend's services and the company refuses to grant a reasonable time to use the service - which has already been paid for. Absurd and unfortunate for the customer experience.

The five stars are truly deserved, excellent service, very careful and worth every penny invested. The massages are incredible. I was very well looked after and treated. I will certainly come back when I can.

A Wonderful Experience, personalized service, with all the necessary care. All the treatments I underwent brought me great well-being and high self-esteem. Excellent professionals! I highly recommend it!

Do not buy online. The charge was made twice and they were unable to refund the amount. Now I'm trying via Procon to resolve it. Very bad and stressful service.

Terrible experience: incompetence, lack of seriousness and respect, disorganization and terrible service! I don't recommend it, and I won't go back!

The service is very good and the services offered too! The environment is clean, quiet and cozy. I will definitely be back!

I received a Shiatsu massage which was not at all satisfactory. The person did not master the technique.

Great service, from reception, WhatsApp, to massage and beauty professionals. I highly recommend it!

Great structure but could improve the quality of massages and reflexology Spa bathtub is excellent

great place, great service. Updated team ready to assist with any aesthetic procedure

Very good. Quality and great service. Varieties in SPA packages I highly recommend!

Wonderful place. Cozy. With highly qualified professionals. I love. …

All the best. Great service and treatments! Prices are average for the region.

Great service and quality service! Very clean and comfortable environment.

As always, the One Spa team is to be congratulated!!!#onespanota10

Excellent service. Best Beauty and Spa in Greater Porto Alegre!

Good service and news always arriving in the aesthetic area

Cozy atmosphere, well-prepared professionals. I recommend.

Great environment, great massage and personal care service

Excelent reception. Great professionals. I recommend!

Excellent service from start to finish. Grade A

Mega super hyper relaxing massage. I loved.

the attention and service are impeccable

Very good service.

It was great

Reelax