New Heights Roofing & Exteriors

60 reviews

756 Manhattan Ave, Winnipeg, MB R2L 1B8, Canada

newheightsroofingandexteriors.com

+12042970336

About

New Heights Roofing & Exteriors is a Roofing contractor located at 756 Manhattan Ave, Winnipeg, MB R2L 1B8, Canada. It has received 60 reviews with an average rating of 4.4 stars.

Photos

Hours

Monday7AM-7PM
Tuesday7AM-7PM
Wednesday7AM-7PM
Thursday7AM-7PM
FridayClosed
SaturdayClosed
Sunday7AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of New Heights Roofing & Exteriors: 756 Manhattan Ave, Winnipeg, MB R2L 1B8, Canada

  • New Heights Roofing & Exteriors has 4.4 stars from 60 reviews

  • Roofing contractor

  • "I am quite appalled by all the positive reviews"

    "Kyle and his crews were fantastic"

    "Cary and crew have worked on 2 homes for us"

    "Best company! Prior to contacting New Heights, we contacted two other roofing companies about getting a quote for new shingles, 12” roof extensions, and to put overhangs over our doors"

    "Found this company from google business, they did a great job to replace the shingle on my house roof"

Reviews

  • Andria M

I am quite appalled by all the positive reviews. I have had and continue to have such a negative experience. We booked and paid a deposit for our roof to be redone in the middle of May, scheduled early to mid June. The sales person seemed very friendly and knowledgeable. Answered all of our questions. I was excited. We did have more rain this spring than usual so when we hadn't heard from or seen anyone by the end of June we weren't too concerned. However by mid July I had contacted the sales person to check in. He said try the office but he'd look into it. I called and got no answer so left a message. A few days later with no new info I called sales person again. He said there's delays but they're working as quick as they could. I mentioned not having any receipt for the deposit which was supposed to be sent and they said they would send that. I got a text asking for my email again , which I provided and then got the receipt. This repeated a few more times finally receiving a message mid August they would be there next week. They arrived around 2pm the next Wednesday, we learned they were actually St Boniface Roofing, which we were told they do not subcontract out. It's all over the website. They did not replace the plumbing stack which was supposed to be done. We were told someone else does the eaves and everything else and would be by the following week. It's been 3 more weeks now with no information and a half finished roof. I feel completely disrespected as a customer. Especially after reading so many positive reviews. The whole experience apart from the sales pitch has been completely unprofessional. I would like the job finished however I do not feel its even worth what I was originally quoted. Would not recommend. I would like to add St. Boniface Roofing were friendly and did a good job on the shingling. It's the principle that they claim not to subcontract out. I'd prefer to just get my money back and pay St Boniface at this point.

  • Lise Alcock

Kyle and his crews were fantastic. I made a call to several companies to come check out our roof as we had experienced a lot of water coming into our home from our roof after the storm this week. Kyle made the time in his busy schedule to check out our roof after explaining to him our situation. Once Kyle assessed our roof, he determined it was in need of an urgent repair due to a lot of the wood being exposed and other problems he pointed out which is exactly what my husband had noticed when he went up on the roof the night of the storm. Kyle made our job a priority. He got one of his guys to start pulling shingles and then got 2 other crews to come and help out with the job. They worked until almost 9 pm and were back the next day to finish. I went up on the roof to check out the work and they took extra care with some problems we had noticed with the previous shingling job. They wanted to make sure it was done right so we would never have water issues again. I can admit I was that annoying customer that stuck around and was nosy asking a lot of questions. The guys took the time to explain everything to me step by step. Kyle, the crews, the clean up, the customer service was exceptional. Thx for a job well done. I highly recommend New Heights Roofing!

  • Cesar Gonzales

Cary and crew have worked on 2 homes for us. We have experienced nothing but great customer service from them as well as reasonable pricing. Our first home required reroofing/shingling. The work was done quickly, efficiently and done on time. Coincidentally we experienced a leak of unknown origin which turned out to be a leaking pipe. However, they were responsive to our concerns and came back quickly to do a thorough inspection to ensure no issues with the roof. When we moved into our new home there was an issue with some of the gutters leaking. Once again they did a great job with repairs and installing additional roof vents. Cary kept us updated as to progress and made us aware that we had an existing drip cap that I hadn't realized was already in place. Due to time of year, will be having them return to relevel a gutter. Highly recommend Cary and the team at New Heights Roofing.

  • Jodi Steele

Best company! Prior to contacting New Heights, we contacted two other roofing companies about getting a quote for new shingles, 12” roof extensions, and to put overhangs over our doors. One company came to check out the house to give us a quote but then disappeared, and the other one just never called us back despite numerous attempts at reaching them both. Cary and Dean from New Heights came by within a few days, gave us a quote broken down with numerous options/upgrades, etc. They sent a big crew to start the demolition - all great guys. Super friendly, funny, and sweet to our little girl who was very interested in watching the process. We had a minor hiccup but they quickly and effectively rectified the situation. Customer service was exceptional. We’re planning to hire them again to do our siding next year. We would definitely recommend New Heights.

  • Baojun “John” Wang

Found this company from google business, they did a great job to replace the shingle on my house roof. They clean all garbage around my house after they have replaced my shingles. The owner is Cary, she is very good professional professional guy. All guys were very professional during they on the roof of my house. Also the owner recommended me to use the Landmark shingles. After I compared on Google, I realized Cary is right. So do not hesitate to call them and replace your shingle. 大家好,我在谷歌找到的这家公司,看了谷歌评价后,给他们打的电话。他们的公司老板亲自过来做的评估和报价,而且给我了建议,使用landmark的shingles。通过网上的对比,我听从了Cary的建议,他人特别好和专业。虽然因为shingle颜色的供应不全的问题,有一点点沟通,但是我是很喜欢这家公司。不要犹豫,给他们打电话吧,他们的员工工作都很敬业。 Привет! Я нашел это компании на Google. Я был очень рад за то что Я требовал это компании. Они очень профессинольные,

  • James Dean

Never a good time of year (end of Sept) to have shingles blow off your roof. Most companies are busy and don't see much value in small repairs such as ours when winter is closing in. However it needs to get fixed and can't wait.... Called around to a few places and either didn't get responses or they were only taking appointments for next spring! Called New Heights and they responded quickly and offered to come out right away to fix the damage. Being late in the year, they also had went the extra mile to add tar since there isn't enough heat to fuse the singles together until next summer. Was very impressed with their customer service, response time and quality of work. Would recommend New Height's and will consider them for my next job/repair.

  • Kyle Bernier

Excellent company to deal with. Hired New Heights to replace the shingles on my house and garage. I had contacted 10 other companies to receive quotes and New Heights was on par in pricing with the majority of others. What separated them from all the others was the amount of time spent with me discussing options and time taken on site to complete an informed estimate. That along with the other positive reviews won my business. My roof was completed last week and I could not be happier. When everything was said and done yard was cleaned up and swept with a magnet a number of times by them to ensure any dropped nails were recovered. Left me with a good impression overall and came in at quoted cost. I would not hesitate to recommend.

  • Ashraf Hanna

Cary went with me the extra mile. First he caulked where the roof was leaking through the ceiling. It never dropped again in the next rain falls. Work was completed in one day. Best Certainteed warranty 50 yrs. Big instant difference between before and after in acoustics and energy saving inside the house. As for Dennis team they were flying up and down on the ladders and on the roof on both sides at once. Keen service patient with client inquiries quick and professional Certainteed certified service. Leveling evestrough was done in no time. Thorough cleanup. I confidently recommend this company. Thank you New Heights Roofing and Exterior team: Kyle, Cary and Dennis team. Ash

  • T, Danny

For a company with so many stars, and good reviews it sure isn't reflective of this companies values. After waiting for a year with our metal roof, and placing a deposit down to get it ordered, we were canceled on. We understand that snow, and different conditions throughout the year have an effect on roofing season but it's clearly not in this companies value to own up to the mistake of not getting it done as soon as possible when we waited patiently. Do not deal with this company, they have no integrity, no professionalism, and no care for there clientele. They'll move you up, and brush you off like we did.

  • Beverley Winnipeg

Thank you New heights roofing for an exceptional job!! The guys did an amazing job. We had a few strong rains and our roof started to leak, we called Cary and asked if the can save us. The guys showed up early and the job was done in one day. The literary saved our house in one day. Cary was knowledgeable, respectful and very helpful. He had an answer to every question and concern we had. Our mind was in ease knowing we are in good hands of true professionals!! I would recommend this company to everyone I know. Great prices, excellent service and knowledge employees

  • Lisa Gonzales

Needed a quick turnaround on a new roof for house and garage so we could sell. New Heights Roofing and Exteriors made it a priority to have the job done before Winter set in. They were very professional, kind, respectful, reasonable price and did a beautiful job. There was an issue of the back deck roof possibly cracking under their weight, but they did everything possible, taking more time to make sure it didn't crack and they were successful. Just a few days later a man was walking by and commented to my husband on what a really nice roof we have.

  • Wayne

New Heights roofing recently replace my house & garage roof. I also had them remove my old chimney. I had a few quotes done but found New Heights to be very competitive & was impressed that Kyle sat down with me & went over the quote. They arrived on a Saturday at 8 AM & were completed by 4:30 the same day. They did an excellent job cleaning up. The neighbors commented that they were impressed that the crew also came in their yards to clean up also. I would highly recommend having a quote from New Heights before having your roof done.

  • Bala C

Kyle and Cary have been amazing from providing on time quote and sending out their crew for installation as promised. The installers were punctual, respectful and completed the job up to my satisfaction with great attention to details. I've even referred New Heights to my friends who are considering for roof repair and install. They have given me a reasonable quote fulfilling all my requests and addressing my concerns. I highly recommend New Heights for your roofing and exterior needs.

  • brian c

I never had work done by this company but I was badly cut of by one of their drivers. Road was severely iced, he came across out of a far street side, turned left in front of me. I had to slam on my breaks to prevent from hitting him. Really reckless and not careful. Incident occurred on Corydon at 530 pm February 16, 2022. Not to smart to drive like that when you’re advertising on the side of your black truck. Hope this helps

  • Anne Smith

New Heights just finished our roof and we are thoroughly impressed. The manager, John Voss, is not only extremely professional and approachable, but he goes above and beyond to make sure the job is done well. The crew that came to work was very efficient, professional, respectful, and very kind. If only I had the option to give 10 stars instead of 5! I highly recommend this company for all your roofing and exterior needs.

  • Alan Ashton

New Heights responded promptly, gave me a full and professional run-down of the costs, responded to all my questions, and gave me a reasonable competitive quote. They were in here within days, came in with a big organized crew, completed the work in one day, and left my yard cleaner than when they got here. The final bill was exactly as promised, and the work is fantastic. Top notch. I highly recommend these guys.

  • Ed Dunits

Cary provided a professional and courteous interaction with a very good price and explanation for the services they provided. Workmanship was great and extra care done to ensure my eaves were clean and secure on my two storey house. Work was completed by a very able crew in one day. Most impressed with New Heights Roofing and would recommend them to others in the surrounding area of Charleswood.

  • Stephen Gannon

New Heights was very professional and very responsive. They sent out three separate New Heights crews to get the roof, facia, and then eaves done. Each of the teams were top notch in terms of expertise and quality of work. We had four quotes to get our job done and all were in the same ballpark. Now that the job is done, I'm happy we went with this group.

  • Laura D Anderson

New Heights Roofing & Exteriors were amazing! The team worked on my roof everyday from 8am til 6 or 7pm until they were finished!  I met with a lot of other roofers but these guys gave the best price & truly the best service! If you're contemplating getting a new roof, meet with New Heights! They are the guys who'll get the job done exceptionally well!

  • Kimberley Bermel

They did a great job on our roof everything that we asked them for did all the cladding and it was all at a decent price they didn’t gouges us. The gentleman that came to our house was very professional did all the work before they asked for a dime. I hand out their cards to everyone now who says they need roofing repairs or replacement done.

  • Dan Forster

These guys did a roof for me back in May and although we had some trouble getting a few things Carey was awesome and solved the problem. The guys did a great job rhe crew was awesome got it all done quick and looks awesome.I would use these guys again any day and for sure advise anyone looking to have roof work done to use them as well.

  • kevin polonuk

New Heights shingled my roof which is a large bungalow very quickly and did an outstanding job. The crew was very professional and thorough. The roof looks amazing and I would recommend them in a second. Great group and highly motivated to get the job done right. Hope they are still working when I have to redo the roof in 40 years. lol.

  • Tom Higgins

Cary came out to look at our roof and help us with the problem we called him out for. He was helpful, professional, and polite. He solved the problem in no time, explained what the issue was, and gave us good advice on how to move forward. This is our second time using New Heights and we would definitely recommend them to others.

  • Colleen Nicole

Exceptional customer service from both Cary and Kyle. Cary always was prompt in calling me and answering any questions or concerns I had, which was a lot. With all the rain we have been experiencing my roof was repaired in a timely manner and no more leaks! Thank you to both Cary and Kyle for fixing my roof! Highly recommend!!!!

  • mj Langley

New Heights not only responded to my call immediately, but they sent out a roofing technician within hours to fix my leaking roof. Thank you to Kerry for such prompt, friendly service - and at a great price! Your knowledge and professionalism is so appreciated. I am thrilled with your service. Jane :)

  • Morgan Hope

New Heights Roofing went above and beyond. My home needed a major face lift, they were quick and painless. A huge thanks to Cary who always answered his phone, and didn't laugh at my ridiculous questions or concerns. They will always be my suggestion to anyone who needs roofing or exterior work.

  • Alex Anders

Excellent!!! From quote to clean up. Cary came in with knowledge and confidence. Devon the foreman and all the guys were polite and worked their @$$E$ off to finish the job before it rained that evening. Took the load right off of me. Thanks to all unmentioned who worked on my roof

  • John Gordon

Cary came to give me a quote on replacing some eavestrough and found the time to look at another unrelated roofing issue I was having.. and fixed it on the spot! Very knowledgeable, professional and friendly. Will use New Heights for all my future roofing needs.

  • Jim Smith

We used New Heights to replace our roof this past summer. It’s now four months later and we are very happy with the work they’ve done. Their team was efficient and fast and did a very thorough clean up upon completion. I highly recommend New Heights.

  • Matt Owen

Kyle and his crew were prompt, polite and professional. They tackled my 2 1/2 story roof and completed it in two long days! Everything looks great and Kyle came in at the exact price that he quoted. I would definitely recommend New Heights Roofing.

  • A P

A New Heights truck and trailer came into my work place with 4 guys inside. Strong odour of cannabis, open liquor in the front seat cup holders, driver appeared very intoxicated. Very unprofessional, poor impression of the business.

  • Paulo

Just make sure to inspect their work and ask for real reviews don't trust Google or Facebook reviews as I heard on the radio that alot of these reviews are fake. It's a lesson I have learned the hard way. Good luck to all.

  • Cindy

I had the shingles, soffits, fascia, downspouts, eaves, siding put on the front top of the house, very good work, very professional people, good communication throughout the process. Happy Maples family here Thank you

  • B. I. K.

Great customer service, reasonable price and good workmanship! Will strongly recommend New Heights to anyone in Winnipeg and surrounding area. Thank you for all your help from very happy customer in Crescentwood!

  • Levi Kehler

If they're quality is like they're driving then I never would wanna have any work done from them and never suggest any one. Expensive very unprofessional Pickup driving on Perimeter

  • Kristy R

The worker showed up on time, was very professional, communicated well and did a great job. This was for installation of a metal roof. I would recommend working with this company.

  • Soulfull Thinkings

I would happily recommend this company! The response and service were prompt, they accommodated my situation, and provided additional information about the condition of my roof.

  • Jeremy de Jong

This is a great business. Not only is the workmanship excellent, the communication and professionalism otherwise is wonderful. Simply put, Cary is a good guy.

  • Cary Hebert

Great service, great quality, always professional. No job to big or too small... Keep up the good work guys!! :)

  • Calvin Nimetz

They did a great job on my garage roof installation. Quick, responsive and good quality workmanship. Thank you!

  • Mehran Fallah

Jon and his team were very professional, the roof looks great. High quality workmanship and highly recommended.

  • Mohamed Mekkawy

Under short notice New Heights Roofing was able to get our new roof setup. They did an excellent job!

  • Darron Field

Total professionalism from start to finish. Price is right and service was on time and as promised.

  • Lady “Qveenstarr” Dykes

Very happy with the high quality workmanship. And workers are smart, polite, & very professional!!

  • Wayne Parchaliuk

Called and emailed for someone to quote me for shingle replacement and got no response

  • John Bernstein

They damaged my roof and won’t come back and fix it, they sent a student to fix it

  • Tim And Kelly Mcfarlane

We were very satisfied. Would recommend the company:) they all did a great job!!

  • brian boyd

Work was done promptly. Job well done good clean up and professional work.

  • Rylie Scammell

Great company and did a great job. Wluks definitely recommend!

  • Slava Frumin

Professional service and reasonable price.

  • Captain Space (The Space Online)

Quick and clean, fair quote. Good people

  • Spencer

Most irresponsible drivers in the city

  • Steve Newton

These guys are great!

  • Lisa C
  • Shelby Nolan
  • Jon Yuzon
  • Harry Beamish
  • Teara D
  • Emily Clark-Bond
  • Chad Griffin
  • Chantal Marion

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