Lying employees, terrible management I’ve been going to this gym regularly for years, but I’ve recently had to move out of the country for work, and have a friend who agreed to take over the remainder of my membership (about 6 months). When I asked an employee at the front desk about this, 2 months before my departure, I was specifically told that it was possible to do so. However, when I brought my friend right before leaving to transfer the contract, the manager said there was nothing he could do, that the employee I talked to was wrong, and refused to work with me to make up for his employee’s mistake. So not only is this gym staffed with incompetent employees who don’t know their company’s policy, it’s also ran by a manager who doesn’t care, and refuses to own up to their actions. As far as the gym itself, I’ll let the other one star reviews do the talking.

If you want to be the client of this gym you have to keep an extra close eye on your personal belongings and don't put any important and valuable things in a locker. One customer asked the employee to break the padlock on my locker and he did it with no doubts and no confirmation or investigation. I was absent around 2 hours and my locker was unlocked I don't know how much time. And when I returned and found my broken padlock - the explanation was that the client couldn't open his locker thats why they opened. But he couldn't open because it wasn't his locker!!Or he(she) could say that he has no key (lost, forgot...), but in that case anyone can open your locker with help of employee of the gym, take your wallet, clothes, car keys and go out and disappear. Be careful always!

Unhelpful management I got a membership , after 2 weeks , I changed my mind and decided to cancel It , went to the gym to do just that , I was met by an employee who « didn’t know how to » and then talked to a manager on the phone saying that I had to come back later in person because « no one else can do it » (nothing stipulated that in the contract). I couldn’t come back I had a flight the same day(I work abroad). He continuously repeated that I had to come back in person, and If I didn’t, I would get charged. I threatened legal action if was charged after I explicitly said I’m canceling my membership. All that just for another manager to call 4 hours later and tell me we can proceed by phone. Manager flashing his manager status instead of giving options. Poor experience

Place is fine, but actual customer service when you call is the worst. They hang up phones to your face and they talk to you really rude. + Their super bad payment system sometimes unable to charge the payments and they come ask you for administration fees and threaten you with giving you to the collection agencies. Overall, with that lady at the customer service the worst GYM ever and we canceled all our memberships as 6 different people because of the worst Customer service lady ever. So if you don't want phones to be shut down to your face as a client, go to other gyms.

Awesome staff, fully equipped gym (except for power exercises that require throwing weighed balls.). They have a great selection of reliable machines and staff is very resourceful. They're always there to help with great advice, but the best thing is that they don't adhere to diet culture and, instead, they offer science-backed tools to help people achieve their healthiest.

I am very satisfied with my membership! The gym is clean and equipped with a variety of equipment, as well as a sauna. The group classes are great and led by excellent instructors. I appreciate the plan they have in place, where we can receive money back based on our attendance frequency. It really makes a difference.

My sister is under age, and they let her to register with my card, with out my permission. and they charge me for late payments over $150. thier service is the worst ever in my experience. really dangerous for kids. they don't even ask my sister if the card is under her name. so please becarfull with Lasalle Gym.

Been going here for years, it's pretty good, but careful for the mask usages in here. I saw two people today without a mask, and none of the staff said a thing as far as I saw. Aside from that, the place is exactly what you think it is, weights and cardio.

Great environment that is welcoming and a pleasure to be in. Staff is cordial, knowledgeable and helpful. Variety of classes offered provides for flexibility. Overall experience has been excellent and I highly recommend this full service gym.

Nice clean place. Only complaint, understaffed. One person to handle everything. When I was visiting the gym, the employee had to leave me multiple times to help gym members at the front desk.

Very well equipped gym! Has amazing machines for working out, free weights and cardio. Boxing room also! Very clean gym and very welcoming and polite staff! I would highly recommend this gym!

Gyms are created for improving body and soul. This gym has no soul ! Few machines and no soul! Furthermore questionable contracts terms. Not a pleasant experience for new members.

Can't cancel a membership and working staff and uneducated money hungry grubbers. 1200$ for a diet plan and personal training is a rip off. Don't go here do yourself a favor.

I love this gym! The staff are always so friendly and helpful. The environment is very welcoming and motivating. I would recommend, definitely the best gyms in the lasalle.

Plenty of free parking ❤️ The gym can be cleaner and with better venting. Last time I was there, I could feel the dust going through my nose even with the mask …

People getting their car keys robbed inside the gym and car stolen from the parking lot. No working cameras inside the gym to find perpetrators. …

Professional and compassionate staff, fully bilingual with well maintained equipment and clean, clean environment. LaSalle is the new Montreal!

Spacious.. bright because of the daylight coming through the big windows. Clean, of course, and not too crowded.

I love this gym! All the staffs here are nice and always ready to help. Highly recommend it …

Too focused on weight lifting. Poor cancellation terms. Some staff ok, others not.