Absolutely Pathetic service…. The area manager Prabhu Raja, store manager Alim.. I don’t understand a simple thing. Client trusts the brand and purchases the product, these are the ideal examples of people literally stamping customer service experience. The area manager was not ready to come on a call with a disappointed client. I purchased a product worth 1.4lacs for the exchange they offered me 70k. This is real scenario. Pls do not buy gold from these guys. They are pathetic in their buy back policy. Basically they are FRAUD. The invoice doesn’t have any terms and condition. So are they expecting clients to visit their FAQS for any issue. Is that how it works? Why does the invoice does not have terms and conditions. Why is the policy not explained to CX. Why these jewellery brands are doing so much loot. Definitely a topic to think upon. DO NOT BUY ANY PRODUCT FROM THEM.

I'm very happy with my experience here. We had been searching the market for simple wedding bands, and they were the only ones that had it, unfortunately they didn't have our sizes, but the folk there quickly placed the order and even had it custom made according to our specifications. I loved how they made us and our wedding feel special. I will always be grateful to them. A big about out to Shilpa and the manager, for making the whole process smooth and making us feel so special

Pathetic service. Not to trust these jewellery shops as they loot to core. I recently purchased gold for about 1lakh and asked for few modifications and paid money but after modification they are asking to pay the making charges again but this wasn't communicated during the purchase. Purchasing in this shop is complete risk for our money better not to buy from these guys

Amazing experience, have got what we were looking for. Even she has told us about on going discount because of which we were able to buy products exceeding our budget. Also she packet our product so beautifully. Thank you Pavitra!

Thanks to Pavitra & Vamsi for helping us choose our wedding rings. We purchased both our solitaire from here, after visiting many other brands. What we liked about Melorra was their designs - they're pretty new-age & eye-catchy.

Elegant collection, competitive pricing.Most importantly I would like to thanks team for handling our small kid which give us enough time for going through there collection. Thanks to Pavitra & Vamsi for helping us choose.

Melorra is a fraud company. I had wetten many blog articles for their website. They have not paid my due money even after 9 months. They stopped replying to my emails. Shame on Melorra

Melorra is a fraud company. It doesn't pay after getting work done from freelance content writers. Its been 10 months I haven't gotten payment. Their team ia arrogant wirh no ethics.

Extremely courteous and helpful staff. A great range of jewelleries available at good discounts.

The customer service is just excellent. You'll definitely enjoy the buying experience here.