La Source

434 reviews

2305 Rockland Rd UNIT 5402, Mount Royal, Quebec H3P 3E9, Canada

www.thesource.ca

+15147374129

About

La Source is a Electronics store located at 2305 Rockland Rd UNIT 5402, Mount Royal, Quebec H3P 3E9, Canada. It has received 434 reviews with an average rating of 4.4 stars.

Photos

Hours

Monday10AM-9PM
Tuesday9AM-5PM
Wednesday10AM-5PM
Thursday10AM-6PM
Friday10AM-6PM
Saturday10AM-6PM
Sunday10AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of La Source: 2305 Rockland Rd UNIT 5402, Mount Royal, Quebec H3P 3E9, Canada

  • La Source has 4.4 stars from 434 reviews

  • Electronics store

  • "La Source really needs to deliver a new training to the the very rude employees that work at this location"

    "A few months ago I spoke to Chris and Ahmad about phone plans because I was planning to switch phone carriers when my contract ends which is next month"

    "Staff are clueless"

    "Located in the Rockland mall"

    "I bought bell internet from this store on the boxing day last year, because they offered the source gift card , I never received any gift card so I visited the store after two months(I supposed to get it in two weeks but I kept my patience), the supervisor took my phone number ,order number just to show that they care and they will call me back in next week , I never received any call , I called them back to ask them and they told me they understood my concern and they will address it"

Reviews

  • Kajani Chelliah

La Source really needs to deliver a new training to the the very rude employees that work at this location. 1) they are very busy talking to their colleagues to help you, and when they do help you they are still maintaining a conversation with their colleagues by taking longer to do transactions, get the product, etc. 2) zero zero zero zero customer service. I went to return a game after a week of purchasing it. Upon going to the cash and mentioning that I wanted to return something, the response I got was “tu veux retourner quoi exactement?” Followed by a scoff. They do not care for their customers; I wonder why people work there if they so clearly do not enjoy what they are doing. Avoid!

  • Reneil-Anthony De Luna

A few months ago I spoke to Chris and Ahmad about phone plans because I was planning to switch phone carriers when my contract ends which is next month. They have mentioned that I just missed the back to school promos and figured that the next promo at would be the holidays. I went in to pick up an online order today and I saw them again and they remembered me from a few months back when I asked them about the phone deals. I know that they will have deals again just like every other carriers services during the holidays. I will for sure come back during the holiday season and see them for my upgrade! Amazing customer care and service! I will update when I actually get the phones!

  • Michael Dumond Gagne

Staff are clueless. The two employees working told us they did not sell any google products at that location. We continued to look around the store to see if there was an alternative to the products we wanted. Once we made it to the back of the store the entire wall was filled with google products including the door bell that we initially came in for. Needless to say we did not purchase the nest google doorbell from here. The source needs to train their staff and the Staff needs to be updated on products they carry. If you are looking for any help when it comes to electronics, I would stay far away from the source. Save yourself headaches time, and money.

  • Denis Feodoridi

Located in the Rockland mall. 1) zero customer service. I was waiting for 2.5h to buy a new iphone and plan. They even didn't say sorry about that. 2) rude sales team and zero competence. The manager saw that the sales associate couldn't manage with her job. When we asked to do it faster, the manager said it was her job and didn't help us. I really don't understand why they stole my time. 3) the promised a discount, if I buy two plans. I still don't have it. Guys, you really need to deliver a new training and evaluate your colleagues especially a manager. Please, don't say sorry or merci, just do you job better instead of that.

  • Pratik Kalani

I bought bell internet from this store on the boxing day last year, because they offered the source gift card , I never received any gift card so I visited the store after two months(I supposed to get it in two weeks but I kept my patience), the supervisor took my phone number ,order number just to show that they care and they will call me back in next week , I never received any call , I called them back to ask them and they told me they understood my concern and they will address it. They never even call me to even explain what is happening. I really like "The source" but I would never purchase anything from this store.

  • John Joseph Kenneth “Ken” Brochet

I came into this store by accident. Somehow the staff impressed me so much with their honesty about the iPhone 14 that I traded in my old iPhone 11 for the 14! The iphone 14 is like 10,000 times better than the 11. The best part of all is that the iphone 14 ended up costing me less than what I was paying for the iPhone 11, truly an unbelievable deal! Honestly no other store can do what this store and it’s staff can do. If you want the best deal on an iphone 14, La Source in the Rockland Center has it. Truly happy about my iphone 14. Check this store out you will be amazed!

  • Sarthik Nijjar

Hey guys, myself Sarthik. Well I’m been visit la source more than two months and believe me they got the bestest service all over the montreal. Very polite, humble, and friendly environment employees they are. One of their employee darpan assisted me with all the questions i have in my mind and also gave me the new offers with all the network providers. Not only this, they also provide you the offers with all the samsung and apple products too. I loved the experience over here and I recommend everyone please visit rockland la source.

  • aysha

I uasslly don't do this but for this I had to absolutely an amazing customer service I have went there to just ask a question about my earbuds that wasn't working and the agent ALEXANDER he was so helpful and friendly I ended up buying 2 new cellphone with them I have been with other companies such as fido Roger's etc but the customer service and their plan is unbeatable 200% recommended must go there Thanks ALEXANDER for all your help and for your amazing customer service will definitely come back

  • Zaynah Almas

Terrible all around. it was my first time shopping at the source and it was my last! i had purchased two items from here and i have returned those two items. I refuse to give my money to a company that only cares about sales and not about their clients. i didn't know a refund or a return could be so hard. i have never experienced this with any other company. they are not true to their words and don't care about the customers at all. this is a very unprofessional company, shame!

  • Mohammad Izadi

I had amazing experience in this store to buy 2 phones and transfer my line to Bell Mobility. Specially "Ahmad Najjar", the agent worked with me for 2-3 days dedicated and spent lots of time to give me the best offer. He ordered the phone colors that I needed. Most of the stores just cell their available colors and never do this for you. He is awesome! It was one of the best experiences I had in Canada to buy phones and lines. I would definitely recommend this store.

  • Thomas Le

I had gone in to check out a new phone for my sister. We were served by Chris in La Source and I will say I can’t be any happier than that. His professionalism and patience he had with all our questions was above and beyond what we would’ve looked out for. He gave us such an amazing deal, that in the end we walked out with 2 phones for myself and my sister. I will definitely be coming back with friends and family!

  • Reyan-Anthony De Luna

When in today to ask for phone deals not expecting to go home with one! Chris and Ahmad got me a great deal on 2 google pixel 7 pros! I cannot thank them enough for the amazing customer service and support! Really loved being treated with care and had a great experience with them! Will recommend to all my friends to see them for amazing deals and customer service/care!!! Best La Source in town thanks to them!

  • Aman Lambra

They all are lier because they said something different and do something different I bought 12 pro max on my uncle name and they told me there will be no fees for changing the ownership from your uncle to myself After that they charged me 50 dollars Don’t trust on them If you are buying anything from them Ask them for written proof otherwise don’t buy I have very disappointed experience with them

  • Sartaj Singh

Darpan - the best customer representative He is indian My experience was like i have purchased a iphone 13 pro max from him(as i was stuck with other operators and i was paying higher bills to them and fortunately he gave me best deal with his la source operator so i really appreciate his customer service and he saved my 40 dollars per month

  • Brimpal Mann

I appreciate OUSSAMA’s help for giving me great deals in store and also he is super helpful and really calm person even though there was a huge crowd he manage to explain everything very briefly and other employees was also done a good job there CHAKIB is a great help as well i am so happy that i visit here rather than anyother store

  • Ravi Verma

The source is very wonderful and honest customer care service I would say very helpful for people who need their service I wanna thanks their Manager Sami and Agent Mr David who work this place Thanks The source that you have these to wounderful gems there .David is very helpful to my community Thanks The source

  • King Solomon

The experience and professionalism that I was met with from Alexandre was phenomenal. For a few weeks, I had issues with the other Phone/Internet providers, however, Alex managed to not only fix everything efficiently, but also offer me great deals that are better than their competitors. Excellent Service!

  • Jaskaran Singh

Worst place to buy phones and stuff . Salesman will hide the facts about your deal and in the end providers charge you way more . Its kind of making fool of customers for getting your commission . One salesman there is the worst named- (ismail) If you go there be aware of this guy . Be safe

  • sangrur branch

Unarguably the best team in any the Source, I was served by Darpan who was absolutely fantastic in attending to all my needs and even more, the rest of the team was absolutely amazing and welcoming as well. A special thank you to Darp, Ahmad Noah and Tarek. Extremely content with their service!

  • Nataly Desir

After a misunderstanding ordering online, the whole team at the store was very helpful and patient as I had to reach out to cancel the web order as I wanted to make sure I would pay twice. Thanks for helping and making what could have been a frustrating experience easy and quick!

  • Anjum Rukhsar

Today I was the source mobile internet shop and the experience was a very good , there services was wonderful and worker was very nice. I am giving them more then 5 star if they allow. Mostly when you visit there go to Anis this guy is very kind and very nice. Thank you

  • Karan V

I don’t have words to explain my experience. It was the worst experience of my life , the only thing they do is play games with the customers. Don’t ever believe in them Don’t ever buy phones on contracts from them you will regret your decision. Rest it’s your decision.

  • navo kaur

Very helpful staff.. Awsome deals.. they listen to you and you can ask all the doubts you have and they help you to clear it all. Ahmed, Chakib and Chris were very helpful and provided us with the best deal they could offer for Apple 14 pro. Thanks guys …

  • Stephane Calixte

Don't buy on internet at La Source. Shops are great but their internet services are 10 years behind competitions. I got some many troubles ( wrong shop delivery, lost of orders, can't cancel orders...). Go to the shops but don't buy on internet with La Source.

  • Thierry Lessard

Went back to the store after having bought headphones online and would not get a refund, not even on a gift card. Product was still new and unopened, and I was called a liar, insulted and then denied for a refund or exchange. Worst service I've ever received.

  • melian

I was so pleased with the service I received from Ahmad. He went above and beyond to help me find the perfect offer so that I can save money and time, i was really satisfied with my purchase and would repurchase from you for sure.. thanks so much!

  • Harjeet Singh

I visited the source store today for buying iphone 14 pro and the guys were very helpful. Ahmad, Chris and Chakib these three guys help us to get a good plan. I am very thankful to all of them for helping me out and give me a good deal. Thanks.

  • Ravina Mehra

Thank you my friend Oussama! He was able to provide me a new phone and internet services at home with Bell with a really good price. I really recommend him to anyone who needs to upgrade their phone or get the top price in the market.

  • Jyoti Singhal

The best customer service received ever. The staff is extremely humble and will be ready to help you and answer all your queries. It’s a must visit store. My interaction was with Darpan and it was a great experience for me.

  • Ayush Garg

Hi Everyone, I would like to share my personal experience with La Source, Rockland, Montréal! It was super fine, Bavine served me really well. She is so polite, generous and offered me the best deal on iPhone 12 Pro.

  • Andrew Laramee

Worthwhile warranty policies on earphones. Bought a 10$, 3 year warranty for my $60 JVC earphones. One of them broke so I brought them back and got a $65 dollar pair since they didn't make the old model anymore.

  • Shadé Agnant

Came into the store for a nintendo switch game. Met D. Anis and offered me an excellent service and even offered me rebates on my home internet and mobile plan. I AM EXTREMELY SATISFIED WITH HIS SERVICE!!!!!

  • Anas Jeridi

I went there today and i meet an agent called Anis he helped me so much and he showed me so many offers and finally i bought an iPhone 13 Thank you anis he is helpful so much and makes everything easy

  • Pal Singh

They are scamers dont trust them They are lying when you buy things They are very big lier dont trust them my freind just bought galaxy buds he got scamed by pay for warranty but get nothing

  • taran preet

thank you very muchh ahmad very appreciated the best seller's he gave me everything what i wanted with the best price ever and a lot of gift card the best onee …

  • Gina Rubinsky

Really good service from Mamoun. Excellent service in fact. Extremely knowledgeable, helpful, patient and formidable sales skills. Great confidance in The Source after my experience.

  • Rawad Saliba

Ahmad provided exceptional service and assistance. His knowledge, professionalism, and attention to detail made my shopping experience enjoyable and stress-free. Highly recommended!

  • Marianne Rodrigues

Oussama at Rockland was amazing. He was efficient, polite and offered me several options for my business account. He activated all my lines for me in the spot. Excellent service!

  • DILPREET SINGH

Overall experience was excellent especially with Darpan . I really recommend every Indian to deal with him . Because he was able to explain each query in my own language.

  • Damini Nahar

Their services are so good. People are polite and workers are so cooperative. I really like their services and i would suggest you go visit them Thank you guys …

  • jaspal singh

They are scamers dont buy any warranty or insurance from them i bought warranty of my Galaxy buds 1 year ago but after that i got nothing they talk even very rudely

  • Albert Rallon

Darpan, best customer service ever given. Unexpectedly gave me a very good deal, came in looking for a cable, came out with a new iPhone for 7$ extra on the bill!

  • E Boudreault

Ahmad gave me the best service ,I bought a printer on sale, followed his advice on new promotion on internet service and got an even better deal. Thank you Ahmad

  • Arvind singh

Amazing service made by Oussama! He was able to provide me a new phone (A brand new S23 Ultra) with a price that no one can compete. Thank you again my friend!

  • Artistic Boy

The staff there is very friendly and they can answer any question you have and ready to help that's what i like about workers continue the good work …

  • Happy Josan

they are fraud one of my friend is paid for galaxy buds warranty nd he got nothing after 1 year he went 5 times to la source nd they talk even very rudely

  • jaspreet kaur

I just visited this store today and the sales person named anis he gave be one of the best service. He was so polite and explained everything nicely

  • Manmeet Kaur

Big thank you to Oussama and Darpan for their services. I recommend their place for you needs concerning your cellular plans or any home services!

  • Armandeep singh

The service I got at this LaSource was awesome! Oussama offered me a student plan with a brand new S23 Ultra for a super good price …

  • Paulette Garces Blancas

Thank you Oussama, he gave me the opportunity to get a new Apple Watch and helped me activate it with Bell! Really recommend his service.

  • singh daljit

Thank you very much Ahmad u gave me a good price for the phone very appreciate it and also I got AirPods for free …

  • Haya Harb

Excellent service from Chris at The Source (Rockland shopping mall). He answered all of my questions and helped me pick a birthday gift.

  • Adnan Mokkedes

We got served by Alex assio, he is a professional , high skills of selling, so lovely personne. So happy to find poeple like him …

  • Hk

I bought a tablet online, they did not deliver it, now ever week I have to call for refund..it is a month now..try more honest salers

  • Mansi Garg

All the staff is very helpful. Grateful experience. You can ask them anything many times. Great talk with Mr.Ahmed. really liked it.

  • Bachitar Singh

Been there couple of time , always get good services . Most of time Ahmed assisted me . He is very good at his Job. Keep it up..

  • Sebastian Caicedo

Very polite and honest person. Very happy with the service , very friendly person (Oussama). I’m happy with my new cellphone.

  • JOHN NASH

Thanks to Ahmad and Chakib for a job well done. Very professional people. I am grateful for their professional service. Nasa

  • Prab Singh

Thank Oussama for the new phone! A new IPhone 14 pro max and brand new airpods pro 2 for free. Really recommend his service.

  • Maywand Khil

Bought a new iPhone with Alex very kind professional fast service and helpful, definitely recommend to ask for Alex anytime!

  • harpreet singh

Thank you very much Oussama for the service! Professional and kind with customers and helped me to get a new phone line.

  • Jamal Tahir

Thank you Oussama for the service! He gave me a new Samsung S23 Ultra for a good price. The experience was great …

  • Palak Sharma

Excellent dealing and best costumer service. Amazing experience. Would definitely recommend for best deals. …

  • Efrain Lopez

Excellent service and one of the best service. Everyone was really helpful and answered all of my question patiently

  • zaid lakdawala

Thank you so much I find the service really appreciating and my representative Anis was really helpful and generous

  • Mich I

Good service But less variety of merchandise compare to pre pandemic season Luckily I found items I was looking for

  • L ao

Thank you Ahmad for the amazing offers, he followed me all the way and helped me out with my needs. 100% recommend

  • Sinthu Vinesh

Thank you Oussama! The he gave me advices for me and my husband in buying new phones. The service was EXCELLENT!!

  • Yusuf Derveş

Excellent service made by Oussama! Got a new Wi-Fi connexion at home and free earphones. Really recommend him

  • Manan Manan.sharma

Best service we can get at La Source! Oussama knows his job and was able to offer us the products we needed!

  • Jatinder Singh

Oussama was awesome and provided us a new Virgin Wifi service at home with Virgin. Perfect service …

  • Nora Moosbally

amazing staff. thank you Ahmad amazing service!! I just plan to pass and I leave with 2 wonderful phones.

  • Jagpreet Singh

Excellent service, Noah he is really a nice guy, he guided me in well manner to choose the right product.

  • Khang Nguyen

Tarek the source rep provides excellent customer service. Help me on finding the right ipad air. Thanks!

  • Its Design

Amazing service!! They have really great phone deals, especially if you have an business account! Tanya

  • Homan Khattra

I got very good explanation about phone and everything from Chris, he is very good as well as I will

  • Manzoor Quarashi

Ahmad, Noah and chakib were amazing and very helpful the whole team was. I took all these for free

  • Shamsher singh

Thank you very much big team Ahmad Chris and Noah they do very good job …

  • lavi punj

The service was very good Chris was very kind and helpful and he gave me the best price ony phone

  • Manga Sarao

10/10 experience from this branch, and amazing service from Darpan. Would definitely come again

  • Palak

Thank you Oussama for your service! You were awesome and have a lot of professionalism …

  • Singh Bhupinder

Thanks that’s greatly experience with the employees Ahmad and Chris …

  • SPICEBROS DDO

Excellent service from darpan and manager Thank you so much guys for your services

  • Malkit Singh

Thanks for the service Anis and mike and Chris I got all these items for free!!!!

  • Naveen Chaudhary

Superb guys , very friendly and they give too much discounts on iPhone 14 pro max

  • Palwinder Sandhu

Amazing store, amazing staff! Thank you so much, special big thanks for Ahmad!

  • suhail bassett

Excellent service from Antoine for my new phone! Great service from him!

  • Brandola 720

Oussama thank you for excellent service, and be so friendly with us.

  • Mukul Sehdev

Ahmad is very good in his work nice dealing and give me good deal

  • Jagdish Kumar

Ahmad is very good person in this store. I’m satisfied the ahmad.

  • Anmol Gaba

Vryy great store thankyou Noah and Houssam guyz are great thanks

  • abubakar cheema

Want the perfect plan available. Go and see chris. He’s the best

  • Subhanjutt Subhanjutt

Experience very good with ahmad the bestt …

  • NADER NAJ

Darian was very skilfull fast and efficient. Best service ever

  • Raminder Sandhu

Ahmad have some very goods deals plz visit him for great deal

  • Sukhjinder singh

Excellent sevice by Anis and Darpan. Really fast and efficent

  • ravi raj rana

nice guy ahmad very good experience and always in chill mode

  • Jagmeet Bharti

Mr. Chris is very good person. I got excellent deal by him.

  • Shubham Seadha

One of the best service by Darpan. Very fast and efficient

  • Winston Randall

Thank you Ahmad u save me around 100$ per month …

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